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弗洛勒斯島西拉雅蘇丹馬拉度假村的評價

4 out of 5
弗洛勒斯島西拉雅蘇丹馬拉度假村
Pulau Seraya Kecil, Manggarai Barat, Flores, Labuan Bajo, Nusa Tenggara Timur

評價

9.2

卓越

10 分評分，優異；47 則評價中有 33 則" "
8 分評分，不錯；47 則評價中有 10 則" "
6 分評分，一般；47 則評價中有 1 則" "
4 分評分，欠佳；47 則評價中有 3 則" "
2 分評分，很差；47 則評價中有 0 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.4/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

chunhsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
一切都很驚艷
在度假村裡每天都有員工親切問候、笑容和用心的服務，度假村前面的浮潛範圍真的很美，如果夠幸運還能看到小鯊魚和海龜。食物也很驚豔，每道料理的醬汁都很特別。親子、蜜月都很適合的環境。提醒來的時候注意度假村提供的免費船班時間，不然是要額外付費。島上也有行程可以預訂，雖價錢不像本島上經濟，但服務品質和專屬小團旅遊的感覺很好！
於 2019 年 7 月住了 4 晚

6/10 一般

Ying Nga

讚好：整潔度和客房舒適度
於 2019 年 4 月住了 1 晚
Management Sudamala Resort, Seraya 於 2019年5月7日的回應
Thank You Ying Nga for the review. We would like to invite you to stay at our resort again on your next visit to Labuan Bajo with a much better service.

10/10 優異

Yupeng

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Monica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Isola di pace
Ottimo per chi vuole fare snorkeling in completo relax in un’isola con un mare bellissimo. Servizio dell’hotel molto buono, personale gentile e disponibile. Camera fronte mare e bagno all’aperto sorprendenti Consiglio sicuramente la struttura
於 2023 年 8 月住了 3 晚

8/10 不錯

Giorgio

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Il luogo è incantevole con la barriera corallina raggiungibile in due pinnate dalla spiaggia o direttamente dal pontile. Un paradiso per amanti dello snorkelling. Maschere e pinne messe gratuitamente a disposizione dal dive center, come anche canoe e standup paddle. I bungalow direttamente sulla spiaggia sono molto belli, la spiaggia anche. Però per il prezzo notevole non mi aspettavo di avere ripetute visite in bagno da parte di un ratto di notevoli dimensioni :-( Anche dopo aver avvisato il manager nulla è cambiato, né ci è stato offerto uno sconto o anche solo un drink...
於 2023 年 7 月住了 5 晚

10/10 優異

Lusiawati

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly personals, not crowded, good food, fantastic location also for snorkeling- just in front of your bungalow.
於 2023 年 7 月住了 7 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great snorkeling and impeccable service
We really enjoyed our stay. The hotel was nice and clean, the food was really good and the staff were incredibly welcoming and attentive. The snorkeling just off the beach was superb, we got to see turtles, sharks, lots of fish and colorful corals. We also went on a few boat trips with aqura dive, the diving center, which were great too! Would love to come back someday.
於 2022 年 12 月住了 6 晚

10/10 優異

Donald

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

gareth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Heaven
I cannot speak highly enough of this resort. The staff were amazing, the villas beautiful and the house reef just incredible. Do not hesitate to book this. Absolute bliss.
於 2022 年 10 月住了 4 晚

10/10 優異

Sasha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We would definitely go back
We went during the rainy season where a lot of tours for all of Labuan Bajo were cancelled due to weather conditions. In saying that, we were able to enjoy being on the resort. The house reef is incredible for snorkeling. We saw turtles, reef sharks, a Ray, many lion fish and a whole tonne of reef fish and coral. What made the trip even better were the staff who worked there. Super friendly, thoughtful and caring. We would both definitely go back after such a lovely stay there.
於 2020 年 1 月住了 3 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 10 晚

10/10 優異

Susan Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We usually avoid resort hotels but Sudamala was fabulous - the absolute highlight of our trip around Indonesia.
於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフがみんなフレンドリーでいい。乗船場所の地図がなかったため、地元の人に全然違う場所に連れて行かれてしまったので、載せて欲しい。オプショナルツアーはピンクビーチとコモドドラゴンがいるところに連れて行ってもらえて大満足です。
於 2019 年 10 月住了 2 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好：職員與服務
Beware if you book with this property some of the units have a shared wall with an additional shared door between the units. With a shared door that is only a few centimeters thick......There was a group next to me he came back from the bar drunk and made a lot of noise. In my opinion the unit was designated to be shared, It is not meant for having two different group that aren’t related. I went to bed early so that I can catch up on my sleep after a long trip. I was woken up at 10 PM and was unable to go back to sleep until 1 AM. Sucked!! The guests in the unit next to me were also very dissatisfied with the stay because they couldn’t relax in their own space because of the shared wall The resort was empty it would seem they will just upgrade one of us so we don’t have a shared wall but they did not. They either need better soundproofing which is going to be a lot of work based on the fact the walls themselves are very thin and when the other people in the unit next you walk on the floor the entire building is influenced. The property seemed okay, and the staff was nice, however I will never go back to this property because I didn’t get any sleep. Only about five units total occupied on the property at the time of my stay so you would think they would have separated guests out of common courtesy but they didn’t. I suggested they change their policy, but they defended their policy saying they were not going to change it.
於 2019 年 9 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 8 月住了 8 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 4 晚

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
La struttura ha una esclusività impagabile. Bungalow sulla spiaggia, house reef spettacolare, tempi lenti fuori dal nostro quotidiano. Si vive dall’alba al tramonto godendo della natura circostante
於 2019 年 8 月住了 4 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful quiet place with lovely helpful staff. Would love to go back again.
於 2019 年 8 月住了 4 晚

8/10 不錯

CT

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We chose this resort to get away from the hostel/backpacker vibe of Labuan Bajo, while still doing some diving. Sudamala has a great dive shop, they organized 5 dives, we enjoyed ourselves a lot. Great attention to safety and guest comfort. Beach and house reef are beautiful.
於 2019 年 7 月住了 2 晚

8/10 不錯

Tony

讚好：整潔度、住宿狀況和客房舒適度
Ø paradis med forbedringspotentialer
Hvis ønsket er en ferie, hvor du er isoleret på en ø med fantastisk natur, venlige mennesker, meget lidt turisme, ringe internet- og telefonforbindelse og medium kvalitet og udvalg af mad, så er Sudamala et godt bud. Der er store plusser ved dette sted, men også et par forhold, der kan forøge glæden ved opholdet for andre. Transport til udflugter og andre øer er relativt pebret i pris, men det kan anbefales, da området er rigt på naturoplevelser foruden den klassiske visit hos Komodovaranerne.
於 2019 年 7 月住了 7 晚

10/10 優異

Frances (Sydney)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful. Excellent service. Friendly and efficient staff. Wonderful experience all round.
於 2019 年 7 月住了 3 晚

10/10 優異

Nicola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Most amazing island & hotel
Seraya Island has become our favourite place thanks to Sudamala resort! It really is the best place in the world we’ve been so far, a boat trip away from Komodo National Park where we got to see the Komodos, the hotel has its own protected reef and has banned plastic from the island making it the most environmentally friendly place we stayed in Indonesia. We got engaged during our stay here and the staff made the experience magical for us. They helped my boyfriend arrange a surprise treasure hunt with clues etc buried in the sand and the staff all in on the surprise handing me clues in envelopes. Finally we had a romantic meal with our table lit by a heart on the jetty. The service, rooms and location were incredible and I can’t recommend them enough. You will love this place and it’s worth every penny!
於 2019 年 6 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 6 月住了 5 晚

10/10 優異

Shawn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Evrything is perfect; all staffs are gentle and plite, room is always very clean, it is very quiet in day time and noght time.
於 2019 年 5 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 5 月住了 4 晚

10/10 優異

KC (Singapore)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A slice of paradise. One of the most relaxing resorts I’ve been to. Perfect for those wanting a digital detox (the WiFi can handle a few texts and basic emails but the island is so far from the mainland to handle more). The snorkelling is the best I’ve seen both at the resort and nearby. There’s a fantastic dive company on site for dives and trekking excursions.
於 2019 年 5 月住了 2 晚

10/10 優異

Ehtisham

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definitely recommended.
Loved each and every minute on the resort. The reef just off the beach was a bonus... look out for lion fish, sting ray and squid from the jetty after dinner. Loads of marine life when u snorkel. They also provide tours to Rinca, Padar Island and other islands
於 2019 年 5 月住了 1 晚
Management of Sudamala Resort, Seraya 於 2019年5月7日的回應
Thank you Ehtisham for taking the time to review our resort. We are glad that you enjoy your stay at Sudamala Resort, Seraya and also our water activities. We look forward to welcome you again in near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome stay
It was an amazing stay, can’t fault one single. The food, the service, the room - everything was great.
於 2019 年 5 月住了 1 晚
Management of Sudamala Resort, Seraya 於 2019年5月7日的回應
Thank you very much for the review. We will strive to maintain our quality of service on every department. Your encouraging comment will be shared among our team.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Exclusive property with beautiful beachfront villas. Wonderful and very friendly staff.
於 2018 年 12 月住了 1 晚

10/10 優異

Ryan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
An amazing spot in a very beautiful country. The staff was very polite, courteous and attentive along with the food being delicious. Great reef to also explore. Above all the room was cozy, comfy and had a spectacular view.
於 2018 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
Fantastic
於 2018 年 10 月住了 5 晚

10/10 優異

Alexandre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very relaxing place
Great hotel on a tiny island. Excellent service and quality.
於 2018 年 10 月住了 1 晚

8/10 不錯

Boris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

4/10 欠佳

ヤナさん (indonesia bali)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Paradise for couples
Really a unique place. Beautiful location, hotel and amazing staff. We had the best snorkeling of our lives just next to our doorstep. Dont book the attached chalet though, the walls are so thin you can hear EVERYTHING. Get the standalone chalets only.
於 2018 年 9 月住了 4 晚

10/10 優異

真實旅客

A very nice Resort with great beach to relax.
I can stay there forever. A very nice Resort with great beach Andam great place to witness sunset and sun rise.. staffer are friendly... the room is clean. The food is just average for us, nothing special. Maybe becoz of the location, the pastry is not fresh, ... but overall, I am satisfied
於 2018 年 9 月住了 3 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Picturesque resort with charming staff
We stayed a week at Seraya and had a great time relaxing and exploring what the ocean has to offer. It's a great resort to relax and enjoy the sun and sea. The resort has a beautiful house reef where you see all sorts of sea life. And an hour away are some of the best diving sites in the world. The staff is very kind. The facilities are great. The dive center is top notch. The only thing that could be improved is the food (it's above average, but nothing special). That said we didn't mind it (and we like to travel for food!)
於 2018 年 4 月住了 8 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel on a private island
Lovely hotel on a private island. Reece, the dive instructor, was fantastic and helped organise some trips. The food is lovely, small menu (we were there for 8 days) but delicious. The WiFi is slow but still works well enough to send a few messages/emails. Great hotel and beautiful location

8/10 不錯

gilbert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
la plage et les fonds marins sont super.
dommage que la cuisine ne soit pas du même niveau. C'est le seul endroit de notre voyage où la cuisine est vraiment mauvaise. Dommage car tout le reste est splendide, site, hôtellerie, bungalow, personnels, accueil et fonds marins !
於 2018 年 2 月住了 3 晚

10/10 優異

Markus

讚好：整潔度、住宿狀況和客房舒適度
Little paradise near Labuan Bajo
The Seraya Hotel and Resort is in a most beautiful location with a lovely beach and surrounding area (even if all very compact!), including an ideal reef for snorkeling. Once we found out how to get there, we had a nice welcome on steady ground. Our only concern was confusion at breakfast over meal orders and timing, and a very noisy kitchen fan. Apart from that, we had a wonderful two days with good weather and beautiful sunsets!

10/10 優異

Chua Ruey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent resort to chill
Real gem. Travelling the distance was well worth it. This resort has a good charm with real chill crew, helmed by a very good manager from Belgium. Food isn't that fantastic so stock up before you get there. Snorkelling right on the hotel's private beach was excellent as they've kept the reefs and fishes well. Take a boat out and see the manta rays when they are in season. Komodo dragons are a bit overrated though. Overall, great resort if all you need is chill.
於 2018 年 2 月住了 4 晚

10/10 優異

Carly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Paradise
It was wonderful.. a slice of paradise!
於 2017 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

真實旅客

不滿：住宿狀況
prigioniera in un lembo di spiaggia
camere ok, cibo ottimo, ma non garantito il lettino fronte bungalow! E perchè avrei speso tanti soldi? Per trovarmi due estranei a prendere il sole davanti alla mia camera? ..Mare con alghe in sospensione, torbido, pochi pesci. Solo escursione a Komodo, insistito fino all'ultimo giorno per poter andare in barca in isole di fronte (bellissime). Una vacanza di una noia mortale, che poteva essere fantastica se solo mi avessero dato la possibilità di muovermi da quella spiaggia, perlustrando un po' i siti vicini facendo escursioni, o affittando quella maledetta barca ancorata nel molo.