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The Naswa 渡假村的評價

3 out of 5
The Naswa 渡假村
1086 Weirs Blvd, Laconia, NH

評價

8.4

很好

10 分評分，優異；501 則評價中有 228 則" "
8 分評分，不錯；501 則評價中有 156 則" "
6 分評分，一般；501 則評價中有 77 則" "
4 分評分，欠佳；501 則評價中有 26 則" "
2 分評分，很差；501 則評價中有 14 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Milagros

親子同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
A bit overpriced but stayed during the Columbus Day Holiday weekend. The staff is great. The property needs an upgrade. It does have a certain charm but it is notably outdated. Beds were very uncomfortable. Not very quiet as one can hear the road traffic. Would be great if it had better soundproofing. Only stayed one night passing by.
於 2023 年 10 月住了 1 晚
Nelson 於 2023年10月16日的回應
We really appreciate your feedback this is how we improve for the future.

4/10 欠佳

Michael

家人同遊
不滿：職員與服務
So I get there around 2:45 in the afternoon. Check in, realize and understand that the room and check-in time is at 4:00 p.m. I was told my room wasn't ready and they would call me when it was. Drove around. Did a little sightseeing. Around 3:55 I heard nothing back. I had to call and they seemed annoyed to hear from me. Well did you think I was just going to drive home and forget about the room that I reserved and paid over $200 for when I went to get my keys it was like the person never saw me before and was kind of rude. Later on went downstairs to the bar that was supposed to be open till 10:00. Not one person there, not one employee. Very uninviting. I wanted to like this place but I don't think I would ever return
於 2023 年 10 月住了 1 晚

6/10 一般

Tracy

於 2023 年 10 月住了 1 晚
Nelson 於 2023年10月16日的回應
Thank you for your feedback we really appreciate it.

8/10 不錯

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room and view very nice.
於 2023 年 10 月住了 1 晚
Nelson 於 2023年10月13日的回應
Thank You for your feedback

8/10 不錯

Pamela

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room was clean, bed sags in the middle.
於 2023 年 10 月住了 1 晚
Nelson 於 2023年10月9日的回應
Thank you for your feedback.

8/10 不錯

Mario

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Nelson 於 2023年10月9日的回應
Thank you for your feedback.

4/10 欠佳

Stanley

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Dissapointing
於 2023 年 10 月住了 2 晚
Nelson 於 2023年10月9日的回應
We appreciate your feedback, this is how we improve every day.

8/10 不錯

Chelsea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Nelson 於 2023年10月3日的回應
Thank you for your feedback

10/10 優異

Michael

伴侶同遊
讚好：整潔度和職員與服務
Needs updated to 2023 with room lighting decor and walls
於 2023 年 9 月住了 1 晚
Nelson 於 2023年10月3日的回應
Thank you for your feedback

2/10 很差

David

家人同遊
不滿：整潔度、職員與服務和住宿狀況
We booked a 2 night stay on the recommendation of friends. We had a cottage on the water and an assigned parking space very close to the entry. After checking in we went out to dinner when we returned another vehicle was in our assigned spot. if you are not in your spot you can be towed. we reported this to the front desk. they told us to park in a different spot which was distant from our room and it was raining. This happened three times. Some very loud and drunk guest were banging on our door at 2:30 am and loud motorcycles outside all night. we decided not to stay the second night so we could get some sleep at home. When checking out the manager said that she would refund us the cost of the second night but it is going on 3 weeks with no refund. I would not recommend staying here if you need to sleep at night. I will say that the restaurant was very good though.
於 2023 年 9 月住了 2 晚
Nelson 於 2023年10月1日的回應
We appreciate your feedback this is how we improve everyday. The refund was issued it may take some time to reflect.

10/10 優異

Margaret

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月30日的回應
Thank you for your feedback

10/10 優異

Danielle

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月26日的回應
Thank you for your feedback

6/10 一般

Deyanira

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The pictures were amazing, the actual room was not great. It’s actually a motel.
於 2023 年 9 月住了 2 晚
Nelson 於 2023年9月26日的回應
We appreciate your feedback this is how we improve always..

8/10 不錯

John

讚好：整潔度和職員與服務
於 2023 年 9 月住了 2 晚
Nelson 於 2023年9月26日的回應
Thank you for your feedback

8/10 不錯

Jolene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We missed one of the restaurants and were told the breakfast cook next day was lay so we missed trying the food. Would love to come back during busy season
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月23日的回應
We do apologize for any inconvenience you encountered with breakfast situation, but we thank you for your feedback.

10/10 優異

Joe

讚好：整潔度、職員與服務和住宿狀況
nice location
於 2023 年 9 月住了 3 晚
Nelson 於 2023年9月23日的回應
Thank you for your feedback.

10/10 優異

Nancy

寵物同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in a dog friendly room. Was immaculate. Place is great!!! My dog loved the goodie bag!!
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月16日的回應
Thank you for your feedback.

6/10 一般

Lynnette

Good location. Cabins are very dated!
Resort was in a good location. We stayed in the single cabin. It could definitely use some sprucing up. Very dated. There was no lamp in our room, only fluorescent ceiling lights. So you either had blaring bright fluorescent light or no light. The mini fridge was missing the metal bar so you couldn’t put things in the door. The mini stove was so old, I would have been afraid to use it. Small table and 2 chairs was useable, but small. No luggage rack or place to put your suitcase. The floor in our room had a definite slant. The beds were pretty comfortable. Plenty of pillows. Bathroom was really small with poor lighting. We did love the porch and sitting outside on the beach. The beach was also nice. The dinner at the restaurant was good. Service wasn’t that great, no one refilled our water or drinks unless we specifically asked, but the food was good. Overall it was a fine stay, but I wouldn’t stay there again.
於 2023 年 9 月住了 2 晚
Nelson 於 2023年9月15日的回應
We appreciate your feedback this is how we improve every day.

2/10 很差

Elizabeth

於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月16日的回應
We appreciate your feedback this is the only way we improve everyday.

10/10 優異

Cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful views clean rooms convient location
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月14日的回應
Thank you for your feedback.

10/10 優異

Phil

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月12日的回應
Thank you for your feedback

10/10 優異

Kristin

讚好：整潔度、職員與服務和住宿狀況
Naswa was particularly clean! It's also right on the beach so there's great opportunity to enjoy the lake without having to drive.
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月10日的回應
Thank you for your feedback

8/10 不錯

Tina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Decent spot. Would like to stay again to better use the property. Just a quick overnight.
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月10日的回應
Thank you for your feedback.

10/10 優異

Brian

於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月30日的回應
Thank you for your feedback

10/10 優異

Brittany

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月9日的回應
Thank you for your feedback

10/10 優異

Elizabeth

多人同遊
讚好：整潔度、職員與服務和客房舒適度
Good location on the beach
The location was great and it has a private beach - so easy access to the lake. Check in and the restaurant were both lovely with great staff! The room condition and overall appearance are a bit dated/in need of updating, but for the price it’s a good deal!
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月9日的回應
Thank you for your feedback

10/10 優異

KyLa

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here after a concert at the Bank of NH pavilion. Close enough that my friend and I could figure out transportation. Dining options on site with complimentary mimosa with a purchase of breakfast, if you’re into that. Hotel rooms were clean and comfy & located across the street overlooking the lake, with other options available. Staff was friendly and helpful. Would come again & stay again!!
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月8日的回應
Thank you for your feedback.

10/10 優異

Carol

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月10日的回應
Thank you for your feedback.

8/10 不錯

Susan

伴侶同遊
讚好：整潔度和職員與服務
had a good time
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月7日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was great! We had a great end of the summer getaway!
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月7日的回應
Thank you for your feedback..

10/10 優異

Jonathan

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love staying here!!
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月5日的回應
Thank you for your feedback.

6/10 一般

Kristen

家人同遊, 多人同遊
The lake was great. The room was tiny.
於 2023 年 9 月住了 1 晚
Nelson 於 2023年9月5日的回應
We appreciate your feedback thank you.

8/10 不錯

Robert

讚好：整潔度和職員與服務
Nice place right on the water. Only had one night so didn't explore many of its amenities. Room was fine. Clean, fairly up to date. Had dinner on the beach Good good. Good service. Older property but well kept. Price very reasonable. Would stay again
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月30日的回應
We really appreciate your feedback thank you.

10/10 優異

Manuela

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Nelson 於 2023年8月29日的回應
Thank you for your feedback

10/10 優異

theresa

多人同遊
讚好：住宿狀況和客房舒適度
Our home away from home
Fabulous as akways, clean, staff incredible!!!! Beautiful location
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月24日的回應
Thank you for your feedback we really appreciate it..

10/10 優異

Carol

讚好：住宿狀況
I love the beach area and the bands.. has a very vacation like feel! Staff are great and the accommodations are excellent and a lake view as well!!
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月23日的回應
Thank you for your feedback we really appreciate it..

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月23日的回應
Thank you for feedback...

10/10 優異

Andy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Nelson 於 2023年8月22日的回應
Thank you for your feedback we really appreciate it..

10/10 優異

Diane

家人同遊
讚好：設施服務
Staff was so friendly and accommodating
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月20日的回應
Thank you for your feedback .

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Nelson 於 2023年8月19日的回應
Thank you for your feedback.

10/10 優異

Lynne

於 2023 年 8 月住了 2 晚
Nelson 於 2023年9月7日的回應
Thank you for your feedback.

6/10 一般

Ryan

於 2023 年 8 月住了 2 晚
Nelson 於 2023年9月1日的回應
Thank you for your feedback this is the only way we can improve always...

2/10 很差

candice

伴侶同遊, 多人同遊
不滿：整潔度、職員與服務和住宿狀況
Staff disrespectful to people with disabilities and even when the owner acknowledged her staff’s ignorance she was condescending to the wife of the disabled husband. If you stay in a room overlooking the beach area be prepared to hear the staff with trucks on the beach cleaning to at least midnight.
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月8日的回應
We do apologize for any inconvenience you may encountered on the property and any misunderstandings your feedback is very important to us. This is how we improve for the future. Thank you for your feedback..

10/10 優異

Becky

多人同遊
讚好：整潔度、設施服務和住宿狀況
We enjoyed everything, nice room, nice beach area and restaurant. Good food…only thing I didn’t love was one woman at the front desk. Not very friendly 😢
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月5日的回應
Thank you for your feedback it is important to us.This is how we improve every day.We addressed your concerns with our staff at the front desk.

10/10 優異

Normand

家人同遊
讚好：設施服務
I stayed only one night, but the check-in was friendly and efficient. The room was clean and comfortable. The food in the restaurant was very good.
於 2023 年 8 月住了 1 晚
Nelson 於 2023年8月3日的回應
Thank you for your feedback We are happy you enjoyed the resort.

10/10 優異

Sharon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Nelson 於 2023年8月2日的回應
Thank you for your feedback.

10/10 優異

salvatore

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice loved the bar
於 2023 年 7 月住了 1 晚
Nelson 於 2023年8月1日的回應
Thank you for the feedback. I'm glad you enjoyed the resort.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Nelson 於 2023年7月31日的回應
Thank you for your feedback. It is important to us..

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Nelson 於 2023年7月31日的回應
Thank you for your feedback.

10/10 優異

Michele

於 2023 年 7 月住了 2 晚
Nelson 於 2023年8月15日的回應
Thank you for your feedback.