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埃爾蘭喬汽車旅館的評價

2 out of 5
埃爾蘭喬汽車旅館
W8500 Flambeau Ave, Ladysmith, WI

評價

6.8
10 分評分，優異；56 則評價中有 11 則" "
8 分評分，不錯；56 則評價中有 20 則" "
6 分評分，一般；56 則評價中有 11 則" "
4 分評分，欠佳；56 則評價中有 9 則" "
2 分評分，很差；56 則評價中有 5 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

5.4/10 

設施服務

6.4/10 

住宿狀況

評價

8/10 不錯

Jyh Duh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bob/owner 於 2018年6月18日的回應
thank you your comments do help us inprove

2/10 很差

Scott (Gualala, CA)

家人同遊, 寵物同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The place is closed. Too bad Travelocity doesn’t know this. I hope you didn’t give them any of my money !!!! Fortunately I was able to find other arrangements.
於 2020 年 6 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The owner is a very pleasant gentleman very helpful and willing to make your stay as pleasant as possible
於 2019 年 11 月住了 1 晚
Michael 於 2019年11月15日的回應
Thank you for sharing your stay experience with El Rancho Motel. We appreciate you staying with us.

8/10 不錯

Linnea

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Michael 於 2019年11月15日的回應
Thank you for taking the short survey. We appreciate you staying with us.

6/10 一般

Don

讚好：職員與服務
Ok budget level hotel
Check in went well and service was attentive. There was a medicinal or cleaning product smell combined with mustiness in the room and the mattresses were below average comfort. S
於 2019 年 11 月住了 1 晚
Michael 於 2019年11月4日的回應
Thank you for bringing this to our attention. We use the finest products for cleaning and sometimes it isn't satisfying for all guest. We strive to satisfy all our guest and I apologize for coming up a bit short for you.

2/10 很差

真實旅客

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The heat in the room did not work. The shower stream was extremely weak.
於 2019 年 11 月住了 2 晚
Michael 於 2019年11月4日的回應
Sorry that you didn't enjoy your stay with us. We would have been happy to change your room if requested.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
would stay again
Very nice, clean, quiet, convenient, reasonably priced, breakfast included
於 2019 年 10 月住了 1 晚
Michael 於 2019年11月1日的回應
Thank you so much for the kind review. We appreciate you choosing El Rancho Motel, Ladysmith, WI.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
It was not wheelchair accessible very disappointed but staff did call to another motel for accommodation us made redavaction for us all was ready when we got to new location
於 2019 年 10 月住了 1 晚
Michael 於 2019年10月17日的回應
I'm glad we were able to find accommodations that fit your needs. Thank you for your input.

10/10 優異

Jan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was great, very clean. Michael (Mike) who was there on check in and check out was very pleasant and friendly. He was fantastic. The grab and go breakfast had many choices. We were there during a snow fall, so the TV dish went out for awhile (2-3 hours), but Dish was called and they took care of it. The bed could use some updating, it wasn't very comfortable. Overall it was a great stay.
於 2019 年 10 月住了 1 晚
Michael 於 2019年10月17日的回應
Thank you for your kind words. We enjoyed having you stay with us. We also look forward to visiting with you again soon. Thank you for choosing El Rancho Motel in Ladysmith, WI

10/10 優異

kyle

於 2019 年 10 月住了 1 晚

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean cheap and comfortable. Low water pressure in shower only down side
於 2019 年 9 月住了 2 晚
Michael Arnold 於 2019年9月17日的回應
Thank you for your kind words. I'm glad you enjoyed your stay. We are working on the low pressure in the shower and hope to have it resolved in the next couple of days.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Adequate for 2 night stay for fishing trip. Price was right. Staff friendly and helpful.
於 2019 年 9 月住了 2 晚
Michael Arnold 於 2019年9月12日的回應
Thank you. I hope you will visit again soon. Happy fisshing.

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
Hallway smelled bad. Property appears well maintained, staff polite and accommodating. Facilities old and worn. Main thing was the overpowering smell in the hallways.
於 2019 年 9 月住了 1 晚
Michael Arnold 於 2019年9月10日的回應
Thank you for sharing that with us. I am having our hallways shampooed. We had a asphalt construction crew staying with us during your stay and I also noticed an odor within the hallways. I apologize for this and will be more aware of these things moving forward.

8/10 不錯

Vicki

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Michael 於 2019年9月7日的回應
Thank you for your feedback. We strive to make sure every guest has a pleasant stay. If you could tell me why parking was lower than most guest give, it could be helpful. Parking in front of your door without steps or having to walk through the lobby is normally a very positive feature. It is also helpful if you can tell us what we can do to make your room more comfortable will help us to improve our service further.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
於 2019 年 8 月住了 1 晚
Michael Arnold 於 2019年8月28日的回應
Thank you for your feedback. Maybe you could explain more about the parking and room and bed that received a lower score than we are use to seeing.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice little small town motel that was clean and comfortable to stay at. Price is right too
於 2019 年 8 月住了 1 晚
JAMMIN JAY 於 2019年8月14日的回應
THANK YOU. SEE YOU NEXT TIME.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
good enough stay
it was a decent stay! beds were a little on the hard side. but the staff was great and open and friendly and just wanted to know how things were so they could take care of things properly!
於 2019 年 8 月住了 2 晚
JAMMIN JAY 於 2019年8月14日的回應
THANKS FOR THE FEEDBACK AND HOPE TO SEE YOU NEXT TIME.

8/10 不錯

Renee

讚好：整潔度和職員與服務
於 2019 年 7 月住了 1 晚
Jammin Jay 於 2019年7月28日的回應
Thank you for your stay, and your feed back.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 7 月住了 1 晚
Jammin Jay 於 2019年7月26日的回應
Thank You. see you next time.

6/10 一般

真實旅客

讚好：職員與服務
於 2019 年 7 月住了 1 晚
Jammin Jay 於 2019年7月26日的回應
Thank you.

2/10 很差

Jess

不滿：整潔度、職員與服務、設施服務和住宿狀況
They said Expedia over booked and did not have a room for me
於 2019 年 7 月住了 1 晚
Jay 於 2019年7月23日的回應
Sorry for the inconvenience we would like to invite you back and accommodate all your Motel needs.

10/10 優異

keith

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Trrrrrr
Trrrrr
於 2019 年 7 月住了 1 晚
Jammin Jay 於 2019年7月23日的回應
Thank you.

10/10 優異

Larry (Bloomington, IL)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the "old school" parking just outside the room. Its not fancy, but room is clean. Good price. Staff is helpful and friendly. Jason very personable. Shower didn't work properly, and trains can be noisy.
於 2019 年 7 月住了 2 晚
Jammin Jay 於 2019年7月23日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 2 晚
Jammin Jay 於 2019年7月10日的回應
Glad you enjoyed your stay! Thank you.

8/10 不錯

Betty (Downers Grove, IL)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Motel was very clean and the staff was very helpful. Overall I have no complaints and I will stay there again
於 2019 年 7 月住了 3 晚
Jammin Jay 於 2019年7月10日的回應
Thank you so much! We are pleased to have you, and looking forward to your future stays with us.

4/10 欠佳

真實旅客

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Jason at the front desk was super friendly. Ac and microwave barely worked. Woke up to bed bug bites!
於 2019 年 6 月住了 1 晚
Jammin Jay 於 2019年6月24日的回應
Hi Thank You for your feed back.It's important to us. We have not experienced any issues with bugs as we do have an exterminator, and 24 hr maintenance to address these issues.. We do inspections for these issues daily. Thank you for your stay and I would like to welcome you back to our facility and provide you with the Motel experience we strive to give.

10/10 優異

Kimberly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very satisfied with our stay.
Staff was friendly, room was clean and bed was comfortable. Will be going back again.
於 2019 年 6 月住了 2 晚
Jamminjay 於 2019年6月16日的回應
Thanks Guys! We strive for Customer satisfaction. We look forward to seeing you folks in September and meeting all your Motel accommodations. Your Go to Motel! EL Rancho Motel

8/10 不錯

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly staff. Clean room. Need to update their air conditioning
於 2019 年 5 月住了 2 晚
Management 於 2019年6月2日的回應
Thank you for choosing the El Rancho Motel. We appreciate your feedback and your business. We will look into the air conditioning and see what we are able to do. Your feedback is appreciated and allows us to improve how we do things.

10/10 優異

Abbey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
JAMMINJAY 於 2019年5月19日的回應
THANK YOU SO MUCH ABBEY. YOUR STAY IS ALWAYS APPRECIATED WITH EL RANCHO! I STRIVE TO MEET ALL YOUR FUTURE MOTEL ACCOMMODATIONS!

8/10 不錯

Dori (Itasca, il)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our room was ultra clean even though it was definitely dated. Bed was firm. Breakfast nothing to write home about. If your looking for a good place to rest your head with no frills, this is it.
於 2018 年 9 月住了 1 晚
Deb 於 2018年9月25日的回應
Thank You for staying with us

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Management 於 2018年9月19日的回應
Thank you for staying at the El Rancho Motel. We appreciate your business and your feedback.

6/10 一般

Sandra

讚好：職員與服務和客房舒適度
於 2018 年 8 月住了 1 晚
Jim 於 2018年8月6日的回應
Thank you !!!!! For staying with us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
JIM 於 2018年7月11日的回應
Thank You for staying with us!!!!! .

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
Room had dead bugs on floor and staff was pushy and ruid
於 2018 年 6 月住了 2 晚
gm 於 2018年6月15日的回應
Sorry about this we will try to do better

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly staff, had coffee so my husband didn't have to make it good there was a refrigerator
於 2018 年 5 月住了 1 晚
jim 於 2018年6月1日的回應
Thank you

6/10 一般

真實旅客

讚好：整潔度
Last choice.
Only stayed here because other motels were not available for all 3 nights we requested. Air conditioner did not work correctly. Was quiet - not many motel guests. No continental breakfast. Old motel. Travelocity did not ask if we had any discounts.
於 2018 年 5 月住了 3 晚
jim 於 2018年6月3日的回應
Sorry about air conditioner if you would have said something we could have looked at it or moved you to a new room ty for staying

8/10 不錯

真實旅客

讚好：職員與服務
於 2018 年 5 月住了 1 晚
DC 於 2018年5月20日的回應
Thank You

8/10 不錯

Bob

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 3 晚
Bob/owner 於 2018年6月18日的回應
your comments help us to inprove

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Motel was fine but I do not like Expedia's demanding surveys!
於 2017 年 9 月住了 1 晚
kat 於 2017年11月21日的回應
oh

2/10 很差

Lisa (Mpls, Mn)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disappointed
Was excited to find a non smoking hotel. Front desk was rude and not helpful. Rooms are outdated and smells of smoke. Could not get ride of the smell. I'm allergic to smoke.
於 2017 年 8 月住了 1 晚
Bob/owner 於 2018年6月18日的回應
thank you this will be taken

6/10 一般

Judth

於 2017 年 7 月住了 2 晚
Bob/owner 於 2018年6月18日的回應
thank you for your review

2/10 很差

Patricia

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚
Thank you so much for staying with us. We appreciate your feedback as this helps us improve.

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Better experience than our last stay......
......a different room (#21) seemed to make a difference. Overall facility and room condition improved somewhat since our last visit a month ago. Parking lot was not as littered. Still an overpowering room odor, which was nearly eliminated by keeping windows and doors open and AC on most of our 2 day stay. Room was clean and sufficiently equipped, but holes in carpeting, soiled drapes, and ill-fitting window covering hardware spoiled the total effect of a spacious, quiet bedroom.
於 2017 年 7 月住了 2 晚
Johanne Williams 於 2017年7月21日的回應
Thank you for taking the time to review us, hope you come back and stay with us.

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Keycard to assigned room did not work. We were assigned another room, which obviously not been cleaned recently or thoroughly (dirty carpet and windows, dead insects). We will need to stay at this facility another 2 nites this coming weekend, out of necessity. I will be bringing cleaning tools and products to use, prior to settling in. Outside appears littered and unkempt.
於 2017 年 6 月住了 1 晚
Bob (owner) 於 2017年8月12日的回應
Thank you so much for staying with us. We appreciate your feedback as this helps us improve.

10/10 優異

Stephen (Evanston, IL)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, quiet hotel
El Rancho is just outside downtown Ladysmith. It is quiet, comfortable, affordable and the staff were very accommodating.
Bob/owner 於 2018年6月21日的回應
thank you for taking the time to write a positive review we expect the best, most people only write bad reviews so the customer only sees this and does not give the manager or hotel a chance.

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Good but could have been better.
The room wasn't completely clean. There were some peanuts on the floor, hairs on and around sink, chairs were dusty around edges. Also WiFi wasn't good.
Bob/owner 於 2018年6月18日的回應
thank you for your comment. we will work with staff to fix these problems

4/10 欠佳

Andy (Madison)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Do you get what you pay for?
It's really just a lay your head down cheap hotel. It has a funky kitty-litter smell and there were a lot of flies and bugs. There was nobody around in the morning, and the "Breakfast" was just some hostess snacks and granola bars. I guess the best thing you could say is that it's probably not the worst hotel you've ever stayed at.

6/10 一般

真實旅客

不滿：客房舒適度
Poor value for the dollar.
Things were decent, at best. They only had about a 20% occupancy on a Saturday! The reason is they were priced way too high for what was provided. The 'continental breakfast' was a case in point. More of a joke than a breakfast. I have stayed at about 15-20 hotels in the last year or so and this one was dead last in terms of value.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Smells like grandma's basement.
It smelled very musty , to the point we left the window open all night and it still stunk. It was dusty , but I have seen dirtier places . The smell was the main problem , I recommend taking a good candle with you . Might help.

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Attention Housekeeping
Pretty much expected for the area. Service was good and the clerk was very friendly and helpful. The bed was clean, the big screen TV appreciated, as were the working micro wave and refrigerator. The carpets could use closer vacuuming attention as an old Q-Tip was on the floor and the bathroom floor needed closer cleaning. Also, colored towels and wash cloths (deep purple) gave me an "uneasy" feeling as I wondered how they were sanitized as apparently no bleach could be used. Had the floors been cleaner I could have given this a higher "ROOM COMFORT" rating. The breakfast was fair(continental). Oh yes, there's a train track across the road from the motel and train whistles were heard almost every hour.
Bob/owner 於 2018年6月18日的回應
thank you for you comments, we are working with the staff to do better, the 39" Flat screen TV's made a big difference as were the new windows and siding