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箭頭樹頂旅館的評價

2 out of 5
箭頭樹頂旅館
27992 Rainbow Drive, Lake Arrowhead, CA

評價

8.0

很好

10 分評分，優異；399 則評價中有 192 則" "
8 分評分，不錯；399 則評價中有 102 則" "
6 分評分，一般；399 則評價中有 45 則" "
4 分評分，欠佳；399 則評價中有 33 則" "
2 分評分，很差；399 則評價中有 27 則" "

8.0/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

Donovan

家人同遊
不滿：設施服務和住宿狀況
The hotel called me and told me they had no power. They did have a room at their sister hotel 7 miles away. I paid for a sweet with a kitchen. The room at the sister hotel did not have a kitchen or refrigerator.
於 2024 年 5 月住了 2 晚

10/10 優異

Ashley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had an amazing stay at Arrowhead Tree Top. Pros : the sweetest staff. i felt so taken care of and i cannot express how amazed i was by them. so close to the village, you can walk there in around 10 minutes. it's so pretty where it's located, it's secluded and it gives you the cabin feels. the surroundings are cute with the stream, the random seating areas, and the overall look. the entire place was so squeaky clean! we appreciated it so much. cons: we had a bed that seems to have no been updated to the newer modern mattresses so the bed wasn't amazing. i could tell other rooms had the new beds so unless you stay in the one we stayed at then you should more than okay! tv could be a little bigger ( if you dont wanna stay in then it wont really matter to you!)
於 2024 年 4 月住了 1 晚

4/10 欠佳

Danielle

親子同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
I loved the staff members and how quickly they were able to help us when needed. I did not enjoy a few of the aspects of the room… the floors did not seem to be cleaned. The mirror in the restroom still had someone’s lashes stuck to the frame. We also came across a few roaches around the refrigerator and a few by the air conditioner. We had to call the office for assistance as well with the tv, as it was missing a power cord. Luckily they came quickly to replace it. Shortly after we ended up experiencing a few lights shutting off and they had to switch the breaker. Those I’m sure come with it being an older building and everyone must’ve had the heaters on full blast. Overall great stay, just didn’t feel very clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Trevor

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff for check in. Really enjoyed the accommodation had everything needed very comfortable.
於 2024 年 3 月住了 1 晚

10/10 優異

leslie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is so cute for a staycation with a boyfriend or even just friends. i thought it was so cute and cozy. I will definitely love to come here again just to enjoy the small lodge and explore the area.
於 2024 年 3 月住了 2 晚

10/10 優異

Hyunju

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Cynthia Sue

於 2024 年 3 月住了 1 晚

6/10 一般

BRIAN

讚好：整潔度
不滿：職員與服務和住宿狀況
I actually enjoyed my stay quite a bit, which might be a bit surprising given what I have to say below. It was quiet and quaint with a stream running through the property. It's about a mile from the village, which was a nice walk. It did have its downsides. The front office was locked the whole time. I had to call to check in. This was a challenge since cell service is spotty. I was ready to drive down to the village but got a couple bars standing in the middle of the parking lot to call. (They should have a smart doorbell for check in but they don't.) There was a sign on the wall outside the office that made it pretty clear the owners are conservative and want to make everyone who isn't uncomfortable in the most obnoxious way possible. Light bulbs were missing or flickering in the room. The room smelled of cigarettes. It definitely could have been a better experience. The scariest thing was the gas fireplace. I couldn't see a flue damper, so I couldn't decide if it was open or missing. However, the room started smelling like natural gas pretty quick. I couldn't decide whether the levels were dangerous or if I was just being melodramatic because the smoke detector battery was dead. However, I started feeling lightheaded, so I turned it off and opened some windows. Despite all of that, I really enjoyed my stay and actually spent a lot of time in the room and on property just soaking in the mountain air.
於 2024 年 3 月住了 1 晚

10/10 優異

Guadalupe (Van Nuys)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Alvis

家人同遊
讚好：設施服務
Good
於 2024 年 2 月住了 1 晚

8/10 不錯

Mariam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My little family loved our experience and the staff and owner were a delight. We were there right after Christmas for 4d3n and loved our room. It was spacious, had a fireplace and we used it. The room had a heater and it was much needed for the cold nights. I loved that they have a fire pit in their courtyard and BBQ grill along with a stone pizza oven. The owner was super kind and gave us marshmallows for s’mores when we ran out of ours. All the staff was attentive and fast with our queries. We hope to go back in the Summer and enjoy the pool. My son loved all the Christmas decorations outside, it was such a cute location during the holidays.
於 2023 年 12 月住了 3 晚

8/10 不錯

Jessica (oceanside)

不滿：整潔度和住宿狀況

10/10 優異

Ryan

伴侶同遊
Great customer service front desk was great. Rooms clean
於 2024 年 1 月住了 1 晚

10/10 優異

marciano (Carson)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Josh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great little spot close to Arrowhead Village. Staff was amazing. Room wasn't full of accommodations but if you are looking for a great little get away spot than you will love it.
於 2023 年 12 月住了 3 晚

6/10 一般

Daenielle

家人同遊
於 2023 年 12 月住了 2 晚

10/10 優異

Mariam

讚好：整潔度、職員與服務和住宿狀況
I had a great
於 2023 年 12 月住了 3 晚

2/10 很差

Sylvia

親子同遊
不滿：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Sandra

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況

2/10 很差

Kathleen

於 2023 年 12 月住了 1 晚

6/10 一般

Joyce

多人同遊
讚好：整潔度和客房舒適度
Just there for overnight. There was no hot water. When we told the gentleman in the office he said we should’ve called him but we were just in a hurry and didn’t call him. There was a microwave in the room we heated cup of water so we can brush our teeth, it was fine
於 2023 年 10 月住了 1 晚

10/10 優異

Paul

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s a very nice place to stay and very accommodating with the staff.
於 2023 年 11 月住了 1 晚

10/10 優異

Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
The surroundings are beautiful.
於 2023 年 11 月住了 1 晚

6/10 一般

Roland

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lake Arrowhead
Room was not ready at checkin time. other than that, the stay was pleasant.
於 2023 年 10 月住了 1 晚

6/10 一般

Connie

家人同遊, 寵物同遊
The room smelled so smokey as if we were inside of a smokehouse. Not sure if it was just our room or other rooms are the same. It made us coughed for awhile when we were in there. When we came out the room, we smelled like smoke. Other than that, the staffs there are very nice. I love how it’s very quiet in the area and also the fresh air outside the room.
於 2023 年 10 月住了 1 晚

10/10 優異

Diane

多人同遊
Great time!
Really friendly staff and super cute lodge tucked away in the trees! This is a great getaway to escape everyday life.
於 2023 年 10 月住了 1 晚

10/10 優異

Juan D

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Linda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was convenient to everything and the office people were very friendly and accommodating.
於 2023 年 10 月住了 1 晚

8/10 不錯

HAE

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

raul

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Dwayne

Had to call manager to come down and check us in. First impression was this place was not very inviting. Interior was a little better.
於 2023 年 9 月住了 1 晚

8/10 不錯

Farshad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Went on a whim super laid back homey vibe with a friendly and helpful staff.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
This charming hotel is fine for a quick stay, but it is certainly showing its age. Bed was fine, AC worked, shower a bit small, no good way to fill a water bottle on site, worst quality toilet paper I’ve ever had in a hotel room.
於 2023 年 8 月住了 1 晚

2/10 很差

Daniel

不滿：整潔度和職員與服務
於 2023 年 7 月住了 1 晚

6/10 一般

Paul

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
watch out for spiders
it had spider webs on the ceilings, and found one spider crawling inside the sheets of my bed.
於 2023 年 7 月住了 1 晚

10/10 優異

Garry J

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was spacious and clean.
於 2023 年 7 月住了 1 晚

2/10 很差

Ingrid

於 2023 年 7 月住了 2 晚

8/10 不錯

Kim

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Stayed with kids. Front desk was very nice lady allowed us to check in early as kids wanted to use the pool sooner. We stayed in room 3 fireplace room. It was spacious, clean, comfortable beds. Its a cabin/lodge. Not a motel. Very close to the village, about less than 3 minutes drive. Lots of food options in the village.
於 2023 年 7 月住了 1 晚

10/10 優異

Nittha

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 7 月住了 1 晚

10/10 優異

Bryant

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

8/10 不錯

Olivia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was a charming hotel. Staff was very nice and helpful.
於 2023 年 6 月住了 1 晚

8/10 不錯

Becky

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great location
Great location, quiet easy check in and check out.
於 2023 年 6 月住了 1 晚

8/10 不錯

Michelle

讚好：整潔度、職員與服務和住宿狀況
Beautiful views
於 2023 年 5 月住了 2 晚

10/10 優異

Rene

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place for weekend
The place is so nice, perfect for a weekend of relaxation, the price is not bad, the location is good, only a few minutes from the village, the patio had a giant swing where you can play, I love it.
於 2023 年 4 月住了 1 晚

10/10 優異

Niome

於 2023 年 3 月住了 1 晚

8/10 不錯

Shannon

家人同遊
讚好：職員與服務
於 2023 年 3 月住了 3 晚

6/10 一般

Nicholas

讚好：整潔度
不滿：職員與服務
The property is nice but ready for an update. Front desk staff, Scott to be specific, needs a job that doesn't involve being around people. The housekeeping and dining is very well done. The bar staff is UNBELIEVABLY AWSOME. The bar staff alone will bring me back again soon!
於 2023 年 3 月住了 2 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It is a very nice place close to the village. Staff was very nice
於 2023 年 3 月住了 1 晚

10/10 優異

Hector

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful place to stay
於 2023 年 2 月住了 1 晚