The older front desk staff never smiled and looked very serious. No apology when he gave us the wrong key card. At five o'clock in the morning, the sound of carrying and walking in the next room lasted for an hour, making it impossible to sleep. So disappointed!
Lan
於 2023 年 6 月住了 1 晚
8/10 不錯
真實旅客
商務旅客
2022 年 12 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2022 年 12 月住了 1 晚
2/10 很差
Nina
親子同遊
2025 年 7 月 27 日
The room was dirty. The pull sofa bed was old and the carpet was not vacuumed. We found an iPad under the sofa bed which indicated that the room was not thoroughly cleaned. No sheets or blankets in the room for the sofa bed and when the housekeeper brought the blankets there was hair on the blankets. Very nast and unacceptable condition. The hotel needs to renovated.
Nina
於 2025 年 7 月住了 1 晚
10/10 優異
Ricardo
親子同遊
2025 年 7 月 26 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a good room for a family of 5
Ricardo
於 2025 年 7 月住了 1 晚
6/10 一般
Sylvia
家人同遊, 商務旅客
2025 年 7 月 24 日
讚好:整潔度
不滿:職員與服務和設施服務
Paid for a King Suite with accessible bath and didn’t get an accessible bathroom. Talked to the desk and was told they didn’t have any that all bathrooms were the same. Had to ask for towels and wash cloths several times. The hot tub and pool were dirty and someone it soap in the hot tub.
Sylvia
於 2025 年 7 月住了 3 晚
10/10 優異
Bich Hang
2025 年 7 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Big room and good layout
Bich Hang
於 2025 年 7 月住了 3 晚
8/10 不錯
Rami
2025 年 7 月 16 日
讚好:整潔度
We enjoyed our stay
Rami
於 2025 年 7 月住了 5 晚
10/10 優異
Heather (Buckeye)
家人同遊
2025 年 7 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet room, comfortable beds, friendly staff
Heather
於 2025 年 6 月住了 1 晚
8/10 不錯
Veronica
家人同遊
2025 年 7 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was great for a 2 night stay, near laguna beach, price was good for free parking and breakfast. The bathroom was clean but small. The sink was on the outside room near the TV which was weird but no problem. The towels were still soft which I appreciate. Parking was no issue the location is near multiple stores. I would recommend
Veronica
於 2025 年 7 月住了 1 晚
10/10 優異
Zaid
家人同遊, 親子同遊
2025 年 7 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing property. Wasn’t expecting it to be this good. Rooms were really nice. Staff was kind and helpful. I would highly recommend this place.
Zaid
於 2025 年 7 月住了 1 晚
10/10 優異
Derek
2025 年 7 月 6 日
Derek
於 2025 年 6 月住了 2 晚
10/10 優異
William
家人同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would stay here again.
William
於 2025 年 6 月住了 1 晚
8/10 不錯
Mohamad (palm springs)
2025 年 7 月 5 日
Mohamad
於 2025 年 7 月住了 1 晚
10/10 優異
Kiran Kumar
2025 年 7 月 5 日
Kiran Kumar
於 2025 年 4 月住了 4 晚
2/10 很差
Claudia
親子同遊
2025 年 7 月 2 日
不滿:設施服務和住宿狀況
Checked in and room smelled horrible there was a leak coming from the sink causing the carpet to be soaked they gave us another room and around midnight another family was double booked into the same room and was attempting to open the door.
Claudia
於 2025 年 6 月住了 2 晚
10/10 優異
Mayumi
家人同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務和設施服務
The location and staff/service were excellent.
Mayumi
於 2025 年 6 月住了 3 晚
10/10 優異
Liliana
家人同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing staff Leah in reception was great very friendly. Room was clean comfortable. We like the location very central to what our itinerary required we will definitely come back
Liliana
於 2025 年 6 月住了 2 晚
2/10 很差
Mr
2025 年 6 月 28 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible property. Stay away! All rooms circle the pool, and have no sound proofing. Wow it’s loud! The guy on the desk wouldn’t let me check out. He spoke to me and an Expedia representative in a way I wouldn’t even speak to an animal. How he is employed I have no idea!
Manager did try to apologies and did allow me to check out the next day but this should never be allowed to happen in the first place.
Family members recommended this place after staying in it once before, but after they heard the way he spoke to me they said they would also never return. There is a much better hotel at same price just down the road. Homewood Suites. Would highly recommend there, especially as it’s the same price!
Mr
於 2025 年 6 月住了 10 晚
4/10 欠佳
Michaela
2025 年 6 月 28 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Would have been a 4 but at 7:30 we had a house cleaner knock then walk in within seconds, then another 2 times before we checked out, could have been undressed. Check out is 11 unless told that we checked out there should have been no reason to enter our room, could have been in shower or eating. And floor wasnt 100% clean found food from previous guests on floor
Michaela
於 2025 年 6 月住了 1 晚
10/10 優異
Cesar
2025 年 6 月 28 日
Cesar
於 2025 年 6 月住了 1 晚
10/10 優異
Agnes
伴侶同遊, 商務旅客
2025 年 6 月 23 日
讚好:設施服務
Everything was perfect please keep up the good work