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日內瓦湖海灣酒店的評價

3.5 out of 5
日內瓦湖海灣酒店
111 Center St, Lake Geneva, WI

評價

8.6

優異

10 分評分，優異；1097 則評價中有 589 則" "
8 分評分，不錯；1097 則評價中有 293 則" "
6 分評分，一般；1097 則評價中有 115 則" "
4 分評分，欠佳；1097 則評價中有 54 則" "
2 分評分，很差；1097 則評價中有 46 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best resorts that i have stayed at. Loved that i was able to walk out the door and was close to several dining options, without having to look for anything. Short walk to many dining options and a short walk to many shopping/ dining places. The Cove is very family friendly and has several pool options.
於 2024 年 5 月住了 2 晚
JFR 於 2024年5月24日的回應
Dear Linda,Thank your excellent review and all of your wonderful feedback. Please keep us in mind for your next getaway.

10/10 優異

Mary Beth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

4/10 欠佳

charles

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
JFR 於 2024年5月23日的回應
Dear Charles,Thanks for your review.

10/10 優異

Omer

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
JFR 於 2024年5月23日的回應
Dear Omer,We appreciate your excellent review and look forward to your next stay.

10/10 優異

Rachel

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the overall design of the resort with the lake being within walking distance as well as the town.
於 2024 年 5 月住了 3 晚
JFR 於 2024年5月17日的回應
Dear Rachel,We truly appreciate your excellent review and feedback! Please keep us in mind for your next visit.

10/10 優異

Amy

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great weekend getaway. Everything is walkable.
於 2024 年 5 月住了 2 晚
JFR 於 2024年5月16日的回應
Dear Amy,Thank you for your excellent review. Please keep us in mind for your next getaway.

8/10 不錯

christopher

多人同遊
讚好：整潔度和職員與服務
Access around the property wasn't the easiest. Bit hard to get to room on 4th on end of building.
於 2024 年 5 月住了 2 晚
JFR 於 2024年5月8日的回應
Dear Christopher,Thank you for your review and feedback.

10/10 優異

Savannah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bery nuce place ro stay. The jacuzzi jets could use a good clean though..they had black stuff coming out when turned on and a foul smell. Other than that, it was a very lovely visit!
於 2024 年 5 月住了 2 晚
JFR 於 2024年5月8日的回應
Dear Savannah,We appreciate your great review and have addressed your comments regarding the tub jets. We look forward to your next visit.

10/10 優異

Vikas

讚好：整潔度、職員與服務和住宿狀況
Excellent stay with Family.....very specious suit comfortable for 6 people. Excellent location.
於 2024 年 5 月住了 1 晚
JFR 於 2024年5月8日的回應
Dear Vikas,We are delighted to hear you and your family had a great stay and we look forward to your next visit.

10/10 優異

Christina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
JFR 於 2024年5月8日的回應
Dear Christina,Thank you for your awesome review! We hope to have you back as our guest soon!

2/10 很差

Genevieve

於 2024 年 4 月住了 1 晚
JFR 於 2024年5月23日的回應
Dear Genevieve,Thanks for your review.

10/10 優異

Loretta

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I just loved the peace and quiet. Being close to the lake and able to walk to the little stores and restaurants was also really nice! I definitely will be back!
於 2024 年 4 月住了 2 晚
JFR 於 2024年4月25日的回應
Dear Loretta,Thank you for taking the time to share your excellent review and feedback.

10/10 優異

Jackie (Chicago)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
JFR 於 2024年4月25日的回應
Dear Jackie,Thank you for your wonderful review!

10/10 優異

john

家人同遊
It’s a good place to stay but needs to served breakfast in the morning
於 2024 年 4 月住了 1 晚
JFR 於 2024年4月25日的回應
Dear John,Thank you for your awesome review!

10/10 優異

Sungjae

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was so comfortable. Thank you everyone.
於 2024 年 4 月住了 2 晚
JFR 於 2024年4月25日的回應
Dear Sungjae,We appreciate your excellent review!

8/10 不錯

Jackie

伴侶同遊
Bed could have been more comfortable. Maybe it’s time to upgrade to memory foam
於 2024 年 4 月住了 2 晚
JFR 於 2024年4月25日的回應
Dear Jackie,We appreciate your review and feedback.

10/10 優異

Brittney

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the convenience of their location
於 2024 年 4 月住了 3 晚
JFR 於 2024年4月10日的回應
Dear Brittney,We appreciate your excellent review and hope to have you back as our guest in the near future.

10/10 優異

stacy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing location, great price! Loved the suite!
於 2024 年 4 月住了 1 晚
JFR 於 2024年4月10日的回應
Dear Stacy,We truly appreciate your excellent review and hope to have you back as our guest in the near future.

2/10 很差

John

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When we first got into the room it was quite lovely... kind of reminded us of a small apartment. But then as we got settled in, there were ants everywhere around the baseboards and in the living area. They were also crawling all over the nightstands in the bedroom. When we asked the front desk what was going on/if they could do anything for us, they told us they knew it was a problem and probably due to the weather. You think you could have told us this when we were checking in?! Then, multiple electrical outlets in the unit did not work... we had to search around to find one that would work so we could change our phones! We then went downstairs (as it was my BF first time here) so I could show him the pool, game room, etc and there was a NAKED man... I mean, fully nude (not just cheeks) standing outside someone's room (whether his or someone else's I have no idea). He seemed high or drunk... didn't stick around to find out. We alerted the front desk and yes, they were "going to take care of it" but again, we were not compensation at all for any inconvenience during our stay. Needless to say we stayed here during their renovations, ants, naked people, etc and not one apology from the front staff or reimbursement for inconvenience. We would not recommend this hotel and/or stay here again! Just terrible.
於 2024 年 3 月住了 2 晚
JFR 於 2024年4月3日的回應
Dear John,Thank you for all of your feedback. We apologize for any inconvenience you encountered during your stay.

4/10 欠佳

Christina

於 2024 年 3 月住了 1 晚
JFR 於 2024年4月25日的回應
Dear Christina,Thank you for your review.

10/10 優異

Charles

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
JFR 於 2024年4月2日的回應
Dear Charles,We appreciate your excellent review and hope to have to have you back as our guest in the near future.

8/10 不錯

Anneth

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
JFR 於 2024年4月2日的回應
Dear Anneth,We appreciate your great review and hope to have you back as our guest soon.

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
JFR 於 2024年3月30日的回應
Dear Jose,We appreciate your excellent review and hope to have you back as our guest soon!

8/10 不錯

Rosilo

讚好：整潔度、職員與服務和住宿狀況
Pros Pool was awesome. Hotel very nice and room layout was great/comfortable. Friendly staff Cons Door knob was not working for bathroom had to get maintenance to fix. Air conditioning takes a while to get ton front bedroom
於 2024 年 3 月住了 2 晚
JFR 於 2024年3月30日的回應
Dear Rosilo,Thank you for taking the time to share your review and feedback. We hope to have you back as our guest soon!

10/10 優異

Sean

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great amenities and clean.
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月27日的回應
Dear Sean,We appreciate your excellent review and look forward to your next visit.

10/10 優異

Kris

讚好：整潔度、職員與服務和住宿狀況
Great location.
於 2024 年 3 月住了 3 晚
JFR 於 2024年3月27日的回應
Dear Kris,Thank you for taking the time to share your awesome review!

10/10 優異

Cloyd

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful view, great hospitality!!!
於 2024 年 3 月住了 4 晚
JFR 於 2024年3月27日的回應
Dear Cloyd,Thank you for sharing your excellent review. We look forward to your next visit.

10/10 優異

Wayne

於 2024 年 3 月住了 2 晚
JFR 於 2024年4月7日的回應
Dear Wayne,We truly appreciate your excellent review and hope to have you back as our guest soon.

2/10 很差

Kellie

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月20日的回應
Dear Kellie,Thank you for your review.

10/10 優異

Brittany

讚好：整潔度
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月20日的回應
Dear Brittany,We appreciate your excellent review and hope to have you back as our guest soon.

6/10 一般

Becky

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The property was nice but under construction. I was unaware and caused breathing issues for my partner who has asthma.
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月20日的回應
Dear Becky,Thank you for your review and feedback and thank you for your understanding while we work on improving our resort for a better guest experience.

10/10 優異

Slavko

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
People above us were noisy all night.
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月6日的回應
Dear Slavko,We are sorry to hear that the guests above you were less than considerate during your stay. We hope to have the opportunity of having you back as our guest.

6/10 一般

Renee

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The only problem I had was being charged a resort fee at check in. My experience is that these fees are usually known to us when we book through Expedia. I may have chosen a different hotel had I known a resort fee was going to be added at check in. There were similar places to stay that would have cost less.
於 2024 年 3 月住了 1 晚
JFR 於 2024年3月6日的回應
Dear Renee,Thank you for your review. Please be sure to read all the details on your reservation as the resort fee is mentioned when you made your reservation via Expedia's affiliates.

10/10 優異

Tamara

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
JFR 於 2024年3月1日的回應
Dear Tamara,We appreciate your excellent review and hope to have you back as our guest soon.

8/10 不錯

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice facility. Carpeting needs a redo, but overall well worth the price.
於 2024 年 2 月住了 2 晚
JFR 於 2024年3月1日的回應
Dear Martin,Thank you for taking the time to share your review. Please keep us in mind for your next visit.

6/10 一般

Cristina

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
All good. Only think add more mirrors in the room.only 1 in the bathroom not enouth.no mirrow for make up also :(
於 2024 年 2 月住了 1 晚
JFR 於 2024年2月25日的回應
Dear Cristina,Thank you for taking the time to share your review and feedback.

6/10 一般

Angela

於 2024 年 2 月住了 1 晚
JFR 於 2024年3月21日的回應
Dear Angela.Thank you for your review.

8/10 不錯

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Yas Lagunas-Front Desk Manager 於 2024年2月22日的回應
Dear David, thank you for taking the time to tell us about your stay! We are pleased to hear that you enjoyed your stay, and we look forward to welcoming you back for an even better time. Kind regards, The Cove of Lake Geneva Management Team

10/10 優異

Timothy

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 2 晚
JFR 於 2024年2月19日的回應
Dear Timothy,We truly appreciate your excellent review and hope to have you back as our guest in the near future.

10/10 優異

Lynsae

於 2024 年 2 月住了 1 晚
JFR 於 2024年3月21日的回應
Dear Lynsae,We appreciate your excellent review and hope to have you back as our guest in the near future.

6/10 一般

Amber

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Everything was nice and spacious, but I’m glad we had family staying in the room next to us! Seems like nothing worked so we were always sharing items. (Stove top, toaster, microwave, etc)
於 2024 年 2 月住了 2 晚
Yas Lagunas-Front Desk Manager 於 2024年2月16日的回應
Dear Amber, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed your time and would love to welcome you back for an even more wonderful stay. Kind Regards, The Cove of Lake Geneva Management Team

8/10 不錯

Traci (big rock)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall we had an excellent stay. Our only critique was that the scent of the room was a little overpowering for one of us who has sensitivity to fragrances. It was clean, but a strong smell so we had to keep the doors open to help air it out.
於 2024 年 2 月住了 2 晚
JFR 於 2024年2月15日的回應
Dear Traci,Thank you for your great review and feedback! Please keep us in mind for your next getaway.

10/10 優異

Piotr

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We like everything room, location ,staff
於 2024 年 2 月住了 2 晚
Yas Lagunas-Front Desk Manager 於 2024年2月8日的回應
Dear Piotr, thank you for taking the time to tell us about your experience. We are pleased to hear that you enjoyed your stay and look forward to welcoming you in the future. Kind Regards, The Cove of Lake Geneva Management Team

10/10 優異

Rafal

於 2024 年 2 月住了 2 晚
JFR 於 2024年3月20日的回應
Dear Rafal,Thank you for sharing your excellent review. Please keep us in mind for your next visit.

8/10 不錯

Eric

於 2024 年 2 月住了 2 晚
JFR 於 2024年3月20日的回應
Dear Eric,We appreciate your great review!

10/10 優異

barbara

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Winter perfect
It was great. great location to the event, clean hotel, friendly staff
於 2024 年 1 月住了 2 晚
JFR 於 2024年2月4日的回應
Dear Barbara,We appreciate your excellent review and all of your wonderful feedback! Please keep us in mind for your next getaway.

10/10 優異

Kim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Yas Lagunas-Front Desk Manager 於 2024年1月29日的回應
Dear Kim, thank you for taking the time to tell us about your experience. We are pleased to see that everything was perfect, and we look forward to welcoming you back once again. Kind Regards, The Cove of Lake Geneva

10/10 優異

Jonathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
JFR 於 2024年2月4日的回應
Dear Jonathan,Thank you for taking the time to share your awesome review! We hope to have you back as our guest in the near future.

4/10 欠佳

Jeannine

多人同遊
Hotel is dated and in need of painting, cleaning, updating.
於 2024 年 1 月住了 1 晚
Yas Lagunas-Front Desk Manager 於 2024年1月29日的回應
Dear Jeannine, thank you for your response. We truly appreciate your business and feedback in order to better serve you. We will look into this immediately. Kind Regards, The Cove of Lake Geneva Management Team

10/10 優異

Robin

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room, super convenient to everything. We'll definitely stay here again.
於 2024 年 1 月住了 1 晚
Yas Lagunas-Front Desk Manager 於 2024年1月29日的回應
Dear Robin, thank you for taking the time to rate your stay with us. We are pleased to see you took advantage of everything our property has to offer. We look forward to hosting you again. Kind Regards, The Cove of Lake Geneva Management Team