Very cold in the room! Heater in hotel room was broken. The night had a low of 28 outside. I woke up very cold multiple times and slept poorly. Front desk told me ‘no one is available to inspect the heater at this time, sorry I cannot help you currently'. At checkout when i was complaining they called me a liar and said ‘we do not believe you, we don't see any calls from you and no-one wrote this down'. If they would have just apologized i probably would have been understanding, but they called me a liar without any sort of fix or apology. Pretty ridiculous overall.