HOTEL QALASAYA

Property class: 3.5

Choose dates to view prices

Located close to Puno Plaza de Armas and Casa del Corregidor, HOTEL QALASAYA provides a free breakfast buffet, dry cleaning/laundry services and a business centre. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping
The current price is HK$409
HK$450 total
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A hotel room with a large window, a bed, a desk, and a chair.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a desk, a chair, and a large window offering a city view.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Studio Suite

A hotel room with a large bed, a nightstand, a wall-mounted lamp, and a decorative wall piece.

Romantic Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite

A hotel room with a bed, a desk, and a chair. There is a partition with a grid pattern and a window with curtains.

Executive Studio Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Quadruple Room

A hotel room with two beds, a TV, and a large window with curtains.

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Single Bed
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About the area

Located in Puno, HOTEL QALASAYA is in the city centre and near a train station. Casa del Corregidor and Puno Plaza de Armas are notable landmarks, and the area's natural beauty can be seen at Titicaca National Reserve. Looking to enjoy an event or a match while in town? See what's going on at Enrique Torres Belon Stadium. Visit our Puno travel guide
Map
Jr Grau 240, Puno, PUNO, 0051

What's nearby

  • A monument with a statue, a church with two towers, and people sitting and walking around.
    Puno Plaza de Armas
    2 min walk - 0.2 km
  • A historic cathedral with two towers and a large clock.
    Puno Cathedral
    2 min walk - 0.2 km
  • A church with a cross on top, illuminated arches, and a large entrance.
    Pine Park
    2 min walk - 0.2 km
  • Casa del Corregidor
    2 min walk - 0.2 km
  • Puno Central Market
    3 min walk - 0.3 km

Getting around

  • Puno Station
    8 min walk
  • Juliaca (JUL-Inca Manco Capac Intl.)
    74 min drive

Restaurants

  • Rupha Cafe
    3 min walk
  • Hotel Hacienda Puno
    2 min walk
  • Hotel Hacienda Plaza de Armas
    2 min walk
  • La Casona Restaurant
    1 min walk
  • Quinua Restaurant Pizzeria
    3 min walk

About this property

HOTEL QALASAYA

  • Hotel near Puno Plaza de Armas
  • Located close to Casa del Corregidor and Puno Cathedral, HOTEL QALASAYA provides a free breakfast buffet, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Concierge services, a front desk safe and tour/ticket information
    • Luggage storage, a 24-hour front desk and smoke-free property
    • 1 meeting room and a banquet hall
  • Room features
  • All guestrooms at HOTEL QALASAYA offer comforts such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and phones

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  • Breakfast included
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8.8 out of 10, Excellent, 57 reviews
The price is HK$517
HK$517 total
10 Nov - 11 Nov
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Frequently asked questions

Is HOTEL QALASAYA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL QALASAYA?

As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at HOTEL QALASAYA on 10 Nov 2026 start from HK$409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at HOTEL QALASAYA?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at HOTEL QALASAYA?

Checkout is at 10 AM.

Where is HOTEL QALASAYA located?

Located in the heart of Puno, this hotel is steps away from Casa del Corregidor, Puno Plaza de Armas and Puno Cathedral. Puno Central Market and Enrique Torres Belon Stadium are also within 15 minutes. Puno Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HOTEL QALASAYA Reviews

8.0

Very good

8.4

Cleanliness

9.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 89 reviews
Rating 8 - Good. 26 out of 89 reviews
Rating 6 - Okay. 14 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , the breakfast restaurant is on the tenth floor and a bar on the 11 floor , close to the Centro
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great area, rooms are clean, staff are great. We had a double on the 8th floor and the walls are really thin, so we had noise all night. This does not seem to be an issue in the lower floors.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft, mit tollen Blick! Personal sehr zuvorkommend!
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Det er null lydisolering hverken mot gangen, naborommet eller gata. Og det er ekstremt sentralt. Lykke til for å sove om du liker det stille.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central hotel (just minutes from the main square). Very close to restaurants and bars. It’s also accessible to the port to visit the Lake. Very nice people. The bar and restaurant are on the 10th floor which has a great view.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Meget god service. Yderst venligt og hjælpsomt personale. Rigtig god seng og dejlig morgenmad. Eneste minus var at der ikke var varmt vand til at bade i, og derfor kunne vi ikke benytte vores boblebad. Som vi havde set meget frem til.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, bem localizado
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to beg to have the room cleaned daily and to have towels and toilet paper. They looked offended we asked. They came once to clean the room and we were taking a late afternoon nap. The came in without knocking at the door… Don’t take a bath the water smells like sulfur or rotten eggs. If you take shower, be aware your TP is going to be soaking wet and that the whole floor is going to be wet also. The soap / shampoo distributors are not in the shower, but 5 ft away! We were sold a room with vista and we got no vista, just a tiny balcony with a 6ft wall as a guard rail. The lobby constantly smelled like ammonia. At 5 am they start the preparing the breakfast buffet on the 10th floor. Guess what? We could hear the noise (and the music) from our room which was on the 4th floor! Tables, plates and utensils were dirty every morning. We were supposed to have 2 complimentary water bottles in the room and … well there was none. The receptionist was almost offended we asked for them. This is a 4 star hotel in name only. Only “deserve” 1 star. Stay away from this place.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien
Stayed 2 nights in Oct 2025
Verified review

4/10 Poor

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities
No dejan agua ya que el agua del grifo no se puede beber
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
To take shower there was not enough hot water
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
Staff at the front desk were super! great!!
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Amenities
Breakfast was great
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Stayed 3 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Good location, a bit too pricey for what it is
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bien situé bon logement pour 3
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Nicht zu empfehlen!

Zimmer hellhörig, ich haben den Nachbarn die halbe Nacht kotzen gehört. Trotz 8. Etage war der Lärm nachts von der Straße direkt vor dem Hotel zu hören, schrecklicher Gesang, Autohupen, Lautsprecherdurchsagen, etc. mitten in der Nacht. Die Matratzen haben ihre besten Jahre hinter sich. Das Licht vom Treppenhaus war die halbe Nacht an und hat durch eine Glasscheibe in das Zimmer geleuchtet. Inbegriffenes Frühstück war gut. Das Personal sollte die Gäste darauf hinweisen die Handtücher am besten unbenutzt zurückzulassen da sonst eine Nachzahlung droht, so etwas habe ich noch in keinem Hotel dieser Welt erlebt und ich war schon in mehr als 100 Hotels zu Gast.
Stayed 1 night in Jul 2024