外觀

北萊克蘭 - I-4 智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

8.8

優異

10 分評分,優異;503 則評價中有 288 則" "
8 分評分,不錯;503 則評價中有 136 則" "
6 分評分,一般;503 則評價中有 41 則" "
4 分評分,欠佳;503 則評價中有 24 則" "
2 分評分,很差;503 則評價中有 14 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Dinia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Mark 於 2024年5月22日的回應
Good Morning!Thank you for the kind review! We are so happy that you enjoyed your stay with us. We appreciate your positive feedback very much and look forward to your next visit.

10/10 優異

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff!! Very clean!! room was very clean and comfortable!!
於 2024 年 5 月住了 4 晚
Mark 於 2024年5月13日的回應
Good Morning!Thank you for sharing such a great review – it really means a lot to us that you chose us and that you enjoyed your time with us. We are so happy that you liked the hotel!We hope that we get the pleasure of serving you again in the future and look forward to your next visit. Until then, take care and thank you again!

10/10 優異

Ben (West Bloomfield)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Mark 於 2024年5月13日的回應
Good Morning!Thank you for the being our guest and for sending us such a kind review. We very much appreciate your positivity and we are so happy that your time spent with us was enjoyable!We hope that you are planning to visit us again soon!Take care and thank you again!

10/10 優異

Rosdary

於 2024 年 4 月住了 1 晚
Mark 於 2024年5月22日的回應
Thank you so much for sharing a great review! We appreciate having you as a guest and are so glad that you enjoyed your time with us. We hope that you return for another visit soon! Thanks again!

10/10 優異

Douglas (Indian Trail)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and clean. Will stay there again
於 2024 年 4 月住了 1 晚
Mark 於 2024年4月29日的回應
Thank you so much for the clean and quiet shout out!We try our best and are very happy that you enjoyed our property. We look forward to your next visit!Until then, take care!

6/10 一般

Dorothy

伴侶同遊, 商務旅客
Expecting a lot more from website pictures. Not very clean!! Will not choose this hotel again!
於 2024 年 4 月住了 2 晚
Mark 於 2024年4月8日的回應
Thank you for your feedback and I apologize that your stay wasn't great due to cleanliness. We usually do a really great job and I am so sorry that your room didn't reflect that. I will investigate as to what may have went wrong and get it remedied. Again, our regrets.

10/10 優異

Dena

讚好:整潔度、職員與服務和住宿狀況
Nice location. Very friendly staff. Great restaurants and shopping nearby
於 2024 年 3 月住了 3 晚
Mark 於 2024年3月18日的回應
Good Morning!Thank you for sharing such a great review – it really means a lot to us that you chose us and that you enjoyed your time with us. We are so happy that you liked the hotel!We hope that we get the pleasure of serving you again in the future and look forward to your next visit. Until then, take care and thank you again!

10/10 優異

Sharon

家人同遊
讚好:設施服務
The hotel was clean hood location to tiger town. No carpets on the rooms was wonderful felt cleaner without gross hotel carpet that most hotels have. Staff was nice breakfast was good. Would definitely recommend this if visiting Lakeland area.
於 2024 年 2 月住了 1 晚
Mark 於 2024年2月27日的回應
Thank you so much! We are so glad that you enjoyed your time with us and we can't wait to see you again!We really appreciate the kind remarks and positivity!

8/10 不錯

Bob

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
k
於 2024 年 2 月住了 1 晚
Mark 於 2024年2月26日的回應
Thank you very much - we appreciate your business and are glad that your stay went well. We hope that you come back again soon!Mark

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Mark 於 2024年2月12日的回應
Thank you so much for the kind review and positive feedback regarding your stay at our hotel. We appreciate having you as our guest and are very happy that you enjoyed the time you spent with us. We hope that the next time you are in our area that you will stay with us again!Thank you again for the positive feedback!

10/10 優異

Christine

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our family stayed here for one night and everything was great. The only complaint was the bed could have been more comfortable. My son loved the pancake station!
於 2024 年 1 月住了 1 晚
Mark 於 2024年2月5日的回應
Thank you so much for the kind review and positive feedback regarding your stay at our hotel. We also love the pancake machine!We appreciate having you as our guest and are very happy that you enjoyed the time you spent with us. We hope that the next time you are in our area that you will stay with us again!Thank you again for the positive feedback and have a wonderful week.

10/10 優異

Linda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved everything.
於 2024 年 1 月住了 3 晚
Mark 於 2024年1月29日的回應
Thank you so much for the kind review and positive feedback regarding your stay at our hotel. We appreciate having you as our guest and are very happy that you enjoyed the time you spent with us. We hope that the next time you are in our area that you will stay with us again!Thank you again for the positive feedback and have a wonderful new year.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月25日的回應
Good Morning, Thank you so much for the positive review! We try very hard to provide a good experience for all of our guests and we are so glad that you enjoyed your time with us.We hope that you will visit us again the next time you are staying in our area. Thank you again and have a wonderful day!

10/10 優異

ANGELA

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Came for one night to attend a football camp. Hotel served its purpose. Balcony was great for fresh air. Beds were clean and comfortable. A little noisy by the elevator.
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月22日的回應
Thank you for the kind review! We are glad you enjoyed our hotel and amenities and hope that you can come back for another visit soon. Sorry for putting you too close to our elevator - we will try to be more careful if possible, next time! Thank you again!

2/10 很差

Odalys

不滿:整潔度
於 2023 年 12 月住了 13 晚
Mark 於 2024年1月22日的回應
I apologize that you had a bad experience. We did go out of our way to accommodate both in terms of effort to correct the problem, which we did immediately.After having stayed here for so many days, and affirming every time that I saw you and checked in with you that everything was ok, it is really disappointing to get your negative review. I thought we had worked it out.Again, my apologies.

10/10 優異

jader (Cape Coral)

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Good places
於 2024 年 1 月住了 1 晚
Mark 於 2024年1月15日的回應
Thank you so much for being our guest and for leaving such a positive score. We appreciate having you and are so glad that you enjoyed staying with us. Come back soon!

10/10 優異

Kenneth

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Mark 於 2024年1月5日的回應
Thank you so much for the kind review and positive feedback regarding your stay at our hotel. We appreciate having you as our guest and are very happy that you enjoyed the time you spent with us. We hope that the next time you are in our area that you will stay with us again!Thank you again for the positive feedback and have a wonderful new year.

10/10 優異

Karen

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Concierge was very helpful and very welcoming
於 2023 年 12 月住了 1 晚
Mark 於 2024年1月5日的回應
Thank you so much for the kind review and positive feedback regarding your stay at our hotel. We appreciate having you as our guest and are very happy that you enjoyed the time you spent with us. We hope that the next time you are in our area that you will stay with us again!Thank you again for the positive feedback and have a wonderful new year.

10/10 優異

Terri

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and clean no frills needed. Decent hot breakfast a no brainer choice to stay
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you so much for being our guest and for your positive feedback! We are so glad that you liked your visit and we look forward to having you back soon!

10/10 優異

Ben

讚好:整潔度、職員與服務和住宿狀況
Nice place close to I-4
於 2023 年 11 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you for sharing such a nice score - we appreciate your feedback and hope that you come back again soon.

10/10 優異

Delmarie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Mark 於 2023年11月28日的回應
Thank you so much for the kind score - we are so happy that your visit was great, and we love the kind feedback. We hope that you return to us soon!

8/10 不錯

Penny

讚好:整潔度、職員與服務和住宿狀況
Clean and convenient to where I needed to be. Also, I had decided to stay an extra day and one clerk quoted me a much higher price for the one night, but I found it cheaper on Expedia. I explained this to the desk clerk when checking in. When I viewed my bill upon leaving, I realized the desk clerk had given me a discount below Expedia’s price. Will stay here again! You don’t see customer service like that very much anymore!
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you so much for sharing the nice comments! We enjoyed having you and hope that you return to us soon.

10/10 優異

Rafael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome hotel
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you Rafael! We think you are awesome too!Please come back soon!

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff! Room is clean and updated. Many options for eating within walking distance.
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Whoop! Thank you for sharing your experience and for your kind feedback. We try very hard to make sure that everyone has a great experience when visiting us and are glad that you enjoyed your visit. We hope you come back soon.

10/10 優異

Doris

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very nice and clean.
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you so much for the kind review - your positive feedback means a lot to us and we are so glad that you had a great experience! We hope that you come back again soon!

6/10 一般

Colin

家人同遊
Meh
First room was obviously smoked in. They were able to change without issue. The oven was broken in the morning and they didn’t have a full breakfast
於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Hello!I apologize for the issue with the oven - it was truly a one off and was repaired the next day. I am sorry that it had an impact on your stay and hope that you would give us another chance when in our area.

10/10 優異

Dafny

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
My family and I enjoyed our one-day stay at the hotel.
於 2023 年 10 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you! We enjoyed having you! Take care and come back soon!

10/10 優異

Roberto

於 2023 年 10 月住了 1 晚
Mark 於 2023年11月28日的回應
Thank you for the high score! We are happy that you had an enjoyable time and we look forward to your next visit.

6/10 一般

Randall

商務旅客
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Staff were excellent. Especially Jeremey Thoms Next door construction was an eyesore and caused dirt to go all over car. Limited dining Dangerous bathub which was very slippery!
於 2023 年 10 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest!We apologize about the project next door - we aren't wild about that either. It is coming along at least and should be completed soon.We will look into that slippery tub issue - thank you for sharing.

10/10 優異

Yasmany

於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Awesome! Thank you so much for the high score and for staying with us! We appreciate having you and your opinion means everything to us. Take care and come back soon!

10/10 優異

Ricardo

於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you! We love that your stay was a good one and look forward to your next visit!

8/10 不錯

Amanda

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you very much for being our guest. I apologize that we couldn't earn a 5 from you - please come back for another visit and we can show you that we can do better!

8/10 不錯

Teneke

於 2023 年 9 月住了 2 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing your experience. I apologize that we couldn't earn a 10.I hope that you will give us another chance when traveling in our area. Have a great day!

10/10 優異

James

多人同遊
讚好:設施服務
Good hotel. Right off I-4, convenient to where we were going. Great options for breakfast
於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you for sharing such a great review! We appreciate having you as our guest and look forward to your next visit!Until then, take care and have a great day!

10/10 優異

Michael

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing such a nice review. We appreciate having you and look forward to your next visit. Until then, take care and thanks again!

10/10 優異

Deidre

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing such a nice review. We appreciate having you and look forward to your next visit. Until then, take care and thanks again!

8/10 不錯

Miguel

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing such a nice review. We appreciate having you and look forward to your next visit. Until then, take care and thanks again!

10/10 優異

Marshall

讚好:整潔度、職員與服務和住宿狀況
M
於 2023 年 9 月住了 2 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing such a nice review. We appreciate having you and look forward to your next visit. Until then, take care and thanks again!

10/10 優異

Kenny

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you very much for being our guest and for haring such a kind review! We appreciate having you and are thrilled that your time with us was enjoyable. We hope you come back soon!

10/10 優異

Bonifacio (Tampa)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Mark 於 2023年10月17日的回應
Thank you so much for being our guest and for sharing such a nice review. We appreciate having you and look forward to your next visit. Until then, take care and thanks again!

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Good clean reasonable place to stay
於 2023 年 8 月住了 2 晚
Mark 於 2023年10月17日的回應
Thank you for the kind review. I apologize that we couldn't earn a 5 and hope that you will visit us again when travelling in Lakeland. Have a great day!

10/10 優異

Trista

於 2023 年 8 月住了 1 晚
Mark 於 2023年10月17日的回應
Thank you for staying with us and for giving us such a great review. We appreciate having you and look forward to your next visit.

10/10 優異

Steven (Lakeland)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Mark 於 2023年8月23日的回應
Thank you for the perfect score! We appreciate having you as our guest and love that you gave us this great score. Please come visit us again when in Lakeland - we would love to have you back!

10/10 優異

Heidi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly courteous staff
於 2023 年 8 月住了 2 晚
Mark 於 2023年8月23日的回應
Thank you for being our guest and for giving us this perfect score! We appreciate the positive feedback and look forward to serving you again in the future. Thanks again!

8/10 不錯

Sasha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Mark 於 2023年8月23日的回應
Thank you for staying with us and for giving us some feedback - we appreciate having you as our guest and hope that you will return to us if ever in our neighborhood in the future! Thanks again!

10/10 優異

Mildred

於 2023 年 8 月住了 3 晚

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Mark 於 2023年8月15日的回應
Hello!Thank you so much for giving us such a nice review. We value having you as our guest and appreciate the kind feedback so much. We are thrilled that you enjoyed your stay. We hope you come back soon!

8/10 不錯

Francis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Mark 於 2023年8月7日的回應
Thank you for sharing your experience at our hotel. We appreciate having you as our guest and hope you come back again soon.

10/10 優異

Jenelle

於 2023 年 7 月住了 3 晚
Mark 於 2023年7月26日的回應
Good Morning!Thank you for starting my day with an awesome review! We appreciate having you as our guest and hope you come back soon. My staff will be so happy to know that you enjoyed our hotel and we are grateful for the high score. Thank you again and have a great day!

10/10 優異

Walter

讚好:整潔度、職員與服務和住宿狀況
Location
於 2023 年 7 月住了 2 晚
Mark 於 2023年8月7日的回應
Thank you for the kind review! We are so glad that you enjoyed your stay. We appreciate having you as our guest and look forward to your next visit! Thanks again!