開放式套房, 1 張加大雙人床, 非吸煙房 | 房內夾萬、書桌、熨斗/熨衫板、免費嬰兒床

蘭卡斯特賓夕法尼亞荷蘭村溫德姆戴斯酒店的評價

2.5 out of 5

評價

6.6
10 分評分,優異;1000 則評價中有 212 則" "
8 分評分,不錯;1000 則評價中有 279 則" "
6 分評分,一般;1000 則評價中有 211 則" "
4 分評分,欠佳;1000 則評價中有 136 則" "
2 分評分,很差;1000 則評價中有 162 則" "

6.8/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

6.4/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

Luis R

家人同遊
讚好:整潔度、職員與服務和設施服務
La localización, la facilidad dentro del hotel.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月30日的回應
Hello Luis R,Apreciamos sus comentarios sobre nuestra conveniente ubicación y la comodidad de nuestras instalaciones. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

4/10 欠佳

Abigail

伴侶同遊
讚好:設施服務
不滿:整潔度和住宿狀況
Everything was fine however our room was pretty dirty.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月23日的回應
Hello Abigail, We appreciate your feedback and apologize for any inconvenience you experienced. We encourage guests to reach out to our management team for further assistance with any concerns regarding their stay. Thank you for bringing this to our attention.

10/10 優異

Shontae

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and professional
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Shontae,We appreciate your kind words about our staff. It's wonderful to hear that you found them friendly and professional during your stay. Our team strives to provide exceptional service to all our guests. Thank you for taking the time to share your feedback with us.

8/10 不錯

Christian

讚好:整潔度和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Christian,We appreciate you taking the time to leave feedback. If there are any concerns you would like to discuss further, please feel free to contact our management team. Thank you for choosing to stay with us.

8/10 不錯

Kimberly

讚好:整潔度、職員與服務和住宿狀況
Good place
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日的回應
Hello Kimberly,We are pleased to hear you had a positive experience at our hotel. Your feedback is valuable to us, and we look forward to welcoming you again in the future.

10/10 優異

PATRICIA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日的回應
Hello PATRICIA,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back in the future.

2/10 很差

Kihanna

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日的回應
Hello Kihanna, We apologize for any inconvenience during your stay. Please feel free to contact us to address any concerns you may have had.

8/10 不錯

Jasmine

讚好:整潔度和設施服務
Was ok
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月5日的回應
Hello Jasmine, We appreciate your feedback and will use it to improve our services. Thank you for staying with us.

6/10 一般

Sandra

家人同遊, 多人同遊
讚好:職員與服務
不滿:設施服務
It’s a 2 floor hotel, no elevator, room dresser needs to be upgraded, also the rugs. First floor room smelled terrible with cigarette smell, but not the second rooms towards the back
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日的回應
Hello Sandra, Thank you for sharing your feedback with us. We appreciate your observations regarding the hotel's layout and room amenities. For any future visits, feel free to request a room away from the first floor for a more pleasant stay. Your input helps us improve the guest experience for all our visitors.

6/10 一般

Hongye

親子同遊
讚好:整潔度和職員與服務
Good location
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Hongye,We are pleased to hear that you found our hotel's location favorable. If you have any further feedback or comments about your stay, please feel free to reach out to our management team. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月2日的回應
Hello John,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are glad to hear that you had a satisfactory experience. If there are any specific areas you feel we can improve, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to welcome you back in the future.

2/10 很差

Kenneth

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月29日的回應
Hello Kenneth,We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly with any feedback or concerns so that we can address them accordingly. We strive to ensure all our guests have a positive experience and would appreciate the opportunity to make it right.

10/10 優異

Eileen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The weather was cold, staff and room warm.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月25日的回應
Hello Eileen,We are thrilled to hear that you had such a wonderful experience at our hotel! Your satisfaction is our top priority and we are delighted that we exceeded your expectations. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us. We look forward to welcoming you back in the future for another exceptional stay.

6/10 一般

Panagiotis

讚好:整潔度、住宿狀況和客房舒適度
It was a fine and decent establishment. My only complaint was that their wifi was out but otherwise it was alright
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月23日的回應
Hello Panagiotis, Thank you for taking the time to provide us with feedback on your recent stay. We appreciate your kind words regarding our establishment. We apologize for any inconvenience caused by the temporary wifi outage. Our team works diligently to ensure a seamless experience for our guests, and we appreciate your understanding.

10/10 優異

Laquaysha

讚好:整潔度、職員與服務和住宿狀況
Friendly and quick check in
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月17日的回應
Hello Laquaysha,Thank you for highlighting our efficient and welcoming check-in process. We strive to provide a pleasant experience for our guests from the moment they arrive. We appreciate your feedback and hope to welcome you back again soon.

10/10 優異

Juanita

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was perfect!
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日的回應
Hello Juanita,Thank you for taking the time to share your feedback with us. We are delighted to hear that your stay with us was perfect. We strive to provide exceptional experiences to all our guests, and we are glad to know that we met your expectations. We hope to have the pleasure of welcoming you back in the future for another flawless stay.

10/10 優異

Paul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Manager 於 2024年1月2日的回應
Hello Paul,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had an excellent experience during your time with us. Our team takes great pride in providing exceptional service and we are glad to know that we exceeded your expectations. We hope to have the pleasure of welcoming you back in the future for another memorable stay.

2/10 很差

Chukwudi

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
I was terribly bad. The room is dirty. My children got sick. They amenities are old and out of order. I will never book it again. It needs total remodeling.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月31日的回應
Hello Chukwudi,We're sorry to hear that your stay did not meet your expectations. The cleanliness and comfort of our rooms are a top priority for us and we apologize if this was not reflected during your visit. We appreciate your feedback on the amenities and will take this into consideration for future improvements. Thank you for sharing your experience with us and we hope to have the opportunity to welcome you again in the future to provide a better experience.

10/10 優異

Dennis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日的回應
Hello Dennis,Thank you for choosing our hotel for your recent stay. We strive to provide exceptional service and it's great to hear that we met your expectations. We hope you had a wonderful time and we look forward to welcoming you back in the future.

10/10 優異

Madison

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice rooms and front desk clerk was very nice. Convenient location to shopping centers and plent of nearby food options. Definitely would stay again and recommend to others.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日的回應
Hello Madison,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

8/10 不錯

Edward

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, nice
Convenient location
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日的回應
Hello Edward,Thank you for choosing our hotel for your recent stay. We're glad to hear that our convenient location met your needs. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

2/10 很差

William

家人同遊
讚好:職員與服務
不滿:住宿狀況
The stay was dangerous. I stayed in room 117. In the morning i walk into the bathroom and slipped and fell. Water was leaking from the electric exhaust fan, and there was about 3 inches of water on the bathroom floor. My head, neck, and back still hurt. that water was also flowing out if the ceiling into shower which could easily electrocute someone. When i looked at the vent after falling i could see discoloration around the vent indicating this problem had been reoccurring. I was not even offered a refund or compensation on a room in the future. If nothing is down i will pursure legal action.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月29日的回應
Hello William, We apologize for the inconvenience you experienced during your stay in room 117. Guest safety is our top priority, and we take your concerns seriously. We have immediately addressed the issue with the water leakage in the bathroom and have taken steps to prevent any future occurrences. We recommend reaching out to our management directly regarding any compensation or refund inquiries. Thank you for bringing this to our attention and we appreciate your understanding.

2/10 很差

Natashalee

不滿:職員與服務
No stay
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月24日的回應
Hello Natashalee,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will use it to improve our services. Please feel free to reach out to our management team directly to discuss your concerns further. We value your patronage and hope to have the opportunity to provide you with a better experience in the future.

10/10 優異

Mary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great
Staff were pleasant. I was surprised how clean.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月22日的回應
Hello Mary,Thank you for your kind words about our pleasant staff. We take pride in maintaining a clean environment for our guests. It's great to hear that you were pleasantly surprised by our cleanliness during your stay. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 不錯

terry

家人同遊
讚好:整潔度、職員與服務和住宿狀況
convenient location below average breakfast
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月21日的回應
Hello terry,Thank you for sharing your feedback with us. We value your input and apologize for any inconvenience by our below average breakfast. It means a lot to receive your feedback regarding our breakfast services, noted on this for future improvements. We hope to impress you during another visit with every level of service.

8/10 不錯

Jean-Marie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place
This is the second time I have stayed here. It is a good basic hotel. The bed is comfortable. It is clean and quiet and safe. Would recommend it.
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月21日的回應
Hello Jean-Marie,Thank you for choosing our hotel once again for your stay! We're thrilled to hear that you found our accommodations comfortable, clean, quiet, and safe. We appreciate your kind recommendation and hope to welcome you back for a third visit in the future.

10/10 優異

ben

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月22日的回應
Hello ben,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything we can do to make your next stay even better, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 優異

John

於 2023 年 12 月住了 2 晚
Manager 於 2023年12月17日的回應
Hello John,Thank you for choosing our hotel for your recent stay! We appreciate your perfect rating and are thrilled that you had such a wonderful experience with us. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 優異

Donna

多人同遊
讚好:設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月16日的回應
Hello Donna,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We hope to welcome you back in the future!

10/10 優異

Linda

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月16日的回應
Hello Linda,We're thrilled to hear that you had a fantastic experience at our hotel! We strive to provide top-notch service and create memorable stays for our guests, so your positive rating is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

10/10 優異

Jason

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Manager 於 2023年12月15日的回應
Hello Jason,Thank you for choosing our hotel for your recent stay! We are delighted to hear that you had such a wonderful experience with us. Our team is dedicated to providing excellent service and making our guests feel at home. We hope to have the pleasure of welcoming you back in the future for another fantastic stay.

10/10 優異

Warren

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月15日的回應
Hello Warren,We're delighted to hear that you had a perfect experience during your stay at our hotel! We strive to provide exceptional service and it's rewarding to know that we hit the mark. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another amazing stay!

6/10 一般

Susan

讚好:客房舒適度
不滿:住宿狀況
Good location, but the motel needs renovated.
The location of the motel was great but it's very much in need of a renovation. The room showed signs of wear. The bathroom walls had noticable water stains from the shower. The bed was very comfortable, I got a very good night's sleep. It is located on US route 30, with traffic noice, do you may want to wear earplugs if you're a light sleeper (I am and wore earplugs, so no issues).
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月11日的回應
Hello Susan, Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your kind words about our convenient location and comfortable beds. While we understand your concerns about the appearance of the room, we strive to maintain a clean and comfortable environment for our guests. We have noted your comments about the bathroom and will address them accordingly. We apologize for any inconvenience caused by the traffic noise and appreciate your suggestion of wearing earplugs. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay.

2/10 很差

Luisa

不滿:住宿狀況
App
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月13日的回應
Hello Luisa, We apologize for any inconvenience you experienced during your stay at our hotel. We value your feedback and will use it to improve our services. If you have any further concerns, please contact our management directly. Thank you for choosing our hotel and we hope to have the opportunity to better serve you in the future.

10/10 優異

Tracey

於 2023 年 12 月住了 1 晚
Manager 於 2023年12月30日的回應
Hello Tracey,We are thrilled to hear that you had a wonderful experience during your stay at our hotel! We greatly value your positive review and hope to have the pleasure of welcoming you back in the future. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to contact us directly.

8/10 不錯

james

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and quiet. Coffee was poor. Instant, I think. Dunkin' Donuts close by :)
於 2023 年 12 月住了 4 晚
Manager 於 2023年12月9日的回應
Hello james, Thank you for your feedback on the cleanliness and quietness of our hotel. We appreciate your input regarding the coffee and apologize that it did not meet your expectations. Your comments will be shared with our team for further consideration. We hope you had a pleasant stay overall and would welcome the opportunity to serve you again in the future.

10/10 優異

Ross

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great price for nice stay
Perfect for what we needed. One night stay for soccer game in the morning.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月7日的回應
Hello Ross,Thank you for choosing our hotel for your recent stay. We're delighted to hear that our location was convenient for your soccer game. We hope you had a great time and we look forward to welcoming you back in the future.

2/10 很差

Alexander

不滿:整潔度和職員與服務
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月6日的回應
Hello Alexander,We are sorry to hear that your experience did not meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any concerns you may have had during your stay. We appreciate your time and hope to have the opportunity to provide you with a better experience in the future.

4/10 欠佳

CHRIS

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Had to change room toilet was not working and phone had no cord so not working.vrry limited breakfast
於 2023 年 11 月住了 3 晚
Manager 於 2023年12月5日的回應
Hello CHRIS, Thank you for sharing your experience with us. We apologize for the inconvenience you encountered during your stay regarding the room's toilet and phone. We appreciate your feedback and will address these concerns with our team. We understand the importance of a fully functional room and will take the necessary steps to ensure future guests do not experience similar issues. Your feedback regarding the breakfast will also be shared with the appropriate department for review. We hope to have the opportunity to welcome you back in the future for a more seamless stay.

10/10 優異

Vanise B

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Vidi was exceptional during my check-in. I arrived very early. She checked me in, allowing me to pick up the room keys later. It was a perfect start to a beautiful Thanksgiving weekend!! Thank you Vidi!!
於 2023 年 11 月住了 3 晚
Manager 於 2023年12月5日的回應
Hello Vanise B,Thank you for taking the time to share your wonderful check-in experience with Vidi! We're thrilled to hear that she provided exceptional service, allowing you to have a smooth start to your Thanksgiving weekend. We appreciate your kind words and will be sure to pass them along to Vidi. We hope you enjoyed your stay with us and look forward to welcoming you back in the future.

10/10 優異

Kimberly

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月19日的回應
Hello Kimberly,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

4/10 欠佳

Kenneth

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This site was very dirty. Room key was given to us while other guests still in the room, tv broken no disk tone on phone to reach front desk.
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月5日的回應
Hello Kenneth, We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the cleanliness of our hotel did not meet your expectations. Your feedback will be shared with our housekeeping team for further improvements. Regarding the issues with the room key, TV, and phone, we appreciate you bringing them to our attention. We constantly strive to provide the best service possible and will address these concerns internally. Thank you for bringing these matters to our attention and we hope to welcome you back for a much better experience.

10/10 優異

Judith

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front desk was very caring and nice and helpful
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月29日的回應
Hello Judith,Thank you for your kind words about our front desk team. We pride ourselves on providing caring, helpful, and attentive service to all our guests. Your positive feedback will be shared with our team to recognize their efforts. We hope to welcome you back again in the future for another enjoyable stay.

10/10 優異

NANCY

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything went fine stayed 2 nights, nice and quiet, close to everything, would stay again.
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月29日的回應
Hello NANCY,Thank you for choosing to stay with us! We're thrilled to hear that you had a pleasant and peaceful stay, and that our convenient location met your needs. We appreciate your kind words and hope to welcome you back in the future.

2/10 很差

Tara

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
This hotel was filthy! NEVER again! Rusted towel rack, moldy shower and bathroom. Towels were paper thin and we had to be grilled when asked for additional towels, as using one was like a hand towel. Spare yourself, go someplace else! This location is in Amish country, one of their barns would be cleaner than this place!
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月28日的回應
Hello Tara, We apologize for any inconvenience experienced during your stay. Our highest priority is providing a clean and comfortable environment for our guests. We appreciate your feedback and will address your concerns with our housekeeping team. We recommend guests contact our management directly to discuss any issues further. Thank you for bringing this to our attention.

10/10 優異

Anthony

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Was a great stay
Hotel was nice and clean I was real comfortable there I enjoyed staying there I will return again
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月21日的回應
Hello Anthony,Thank you for choosing to stay at our hotel during your recent visit. We appreciate your positive feedback regarding the cleanliness and comfort of our property. We look forward to welcoming you back again in the future for another enjoyable stay.

8/10 不錯

John

家人同遊
讚好:職員與服務
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello John,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We value your opinion and will address the issues mentioned internally to ensure a better experience for future guests. Please feel free to reach out to management directly for any further assistance or concerns. Thank you again for your feedback.

10/10 優異

Barbara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The check in process was wonderful, the gentleman who waited on us was great
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello Barbara,Thank you for your kind feedback on our smooth check-in process. We appreciate your positive comments about our staff member's service. Your satisfaction is important to us and we hope to welcome you back in the future.

8/10 不錯

Dreama

於 2023 年 11 月住了 1 晚
Manager 於 2023年11月21日的回應
Hello Dreama,Thank you for choosing our hotel and taking the time to share your experience. We apologize for any inconvenience you may have encountered during your stay. Your feedback is valuable to us and will be shared with the relevant teams for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 優異

Diane

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月16日的回應
Hello Diane,Thank you for taking the time to share your positive experience! We're delighted to hear that you had an exceptional stay. Our team strives to provide top-notch service to all guests, and we're glad we hit the mark with you. We appreciate your kind words and hope to welcome you back in the future for another unforgettable stay.