「The breakfast was incredible. The owner was incredibly kind. It was a quiet and intimate place with lots of character, even though it was a little damp. Thank you so much for everything!」
「It is a dream place with fantastic staff and extraordinary food and wine. Everyone is professional and multilingual, all women. They know and love their region, one of the most beautiful in the universe. It reminded me of the fanciest Hotels in Napa or Sonoma, but with a history of 600 years behind. A transforming experience」
「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
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