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凱富套房酒店的評價

2.5 out of 5
凱富套房酒店
26574 Gloucester Way, Langley, BC

評價

7.8

不錯

10 分評分，優異；1001 則評價中有 328 則" "
8 分評分，不錯；1001 則評價中有 367 則" "
6 分評分，一般；1001 則評價中有 181 則" "
4 分評分，欠佳；1001 則評價中有 77 則" "
2 分評分，很差；1001 則評價中有 48 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Yung-li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
商務旅行值得推薦
整體乾淨舒服，出差的好選擇，附近有麥當勞跟Tim Horton，算是方便，免費自助早餐有提供炒蛋跟肉腸以及現烤鬆餅等熱食，算很不錯的了，推薦！
於 2019 年 8 月住了 1 晚

10/10 優異

Ting-Kuo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 優異

Raymond (Prince George)

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Amazing front counter staff on the evening shift!!
於 2024 年 5 月住了 1 晚

8/10 不錯

Jacalyn Rose

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Safe and quiet
於 2024 年 4 月住了 2 晚
preet 於 2024年4月28日的回應
thank you for your review we look forward to seeing you on your next stay.

10/10 優異

Dyana

讚好：整潔度、職員與服務和住宿狀況
Thumbs up
於 2024 年 4 月住了 1 晚
Preet 於 2024年4月27日的回應
thank you for your review we look forward to seeing you on your next stay.

6/10 一般

Paula

親子同遊
the pool and the shower were the best. the room and the hotel is very old
於 2024 年 4 月住了 2 晚
vs 於 2024年4月24日的回應
Sorry we did not reach your expectations we will try to make your next stay with us better

10/10 優異

Jutta

讚好：整潔度、職員與服務和住宿狀況
Enjoyed the stay
於 2024 年 4 月住了 2 晚
vs 於 2024年4月21日的回應
thank you for your review. We hope to see you on your next stay

2/10 很差

Vishal

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
preet 於 2024年4月21日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Front Desk

8/10 不錯

Jason

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet and peaceful but kinda isolated
於 2024 年 4 月住了 1 晚
preet 於 2024年4月13日的回應
Thank you! hope to see you again.

8/10 不錯

Michelle

讚好：住宿狀況
All good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月6日的回應
We appreciate your time to do the survey. Thank you for staying with us and giving a good review. Hope to see you again. Thank You

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Will be coming back
於 2024 年 3 月住了 4 晚
AJ 於 2024年4月5日的回應
Hello Robert,We appreciate your time to do the survey. Thank you for staying with us and giving a good review. We believe we served you well. If you feel any corrections that we have to improvise in service, please let us know. So that we can correct ourselves and improve the service.Thank You

4/10 欠佳

Robert

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Old property. Old mattress uncomfortable. Half size pillows. Holes and dents in wall. Hard to find hotel. Old noisy dollies. Old small desk in room. Small bathroom. Rooms smelt like flea powder. Would not stay there again. Pricey for what we got. Would not stay there again.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月3日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

10/10 優異

Lana

讚好：整潔度、職員與服務和住宿狀況
Friendly staff
於 2024 年 3 月住了 1 晚
vs 於 2024年3月30日的回應
thank you for your review I hope we see you on your next stay.

2/10 很差

Tim

家人同遊
於 2024 年 3 月住了 1 晚
vs 於 2024年3月29日的回應
Thank you for your review I hope we can make your next stay better.

10/10 優異

LEEM

親子同遊
讚好：整潔度、職員與服務和設施服務
The front desk staff is very nice. We checked in late and there was only 30 min left on swimming. He allowed the kids to swim little longer. Very kid friendly. Kids loved the pool and slide
於 2024 年 3 月住了 1 晚
vs 於 2024年3月29日的回應
thank you for your review hope to see you on your next stay.

8/10 不錯

Peter

讚好：職員與服務
It had a musty smell in the room we had, otherwise facility was fine, a bit over priced for what it was
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Front deskFront deskComfort Inn & Suites6048568288

8/10 不錯

Kris

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good Staff and Good rate, area around food and drinks wasn't great. I am complaining about a 8 min drive however, but for us that was annoying.
於 2024 年 3 月住了 2 晚
VS 於 2024年3月15日的回應
Thank you for your review

6/10 一般

Candice

家人同遊
讚好：整潔度和職員與服務
The property was clean and convenient for what we were there for (to attend an event at the Tradex). The hours of the pool were a bit short in the evening and the breakfast also was a bit short. Adding an hour to both would make it more convenient. The mattresses are very firm, which is fine if you like that. Despite being next to the highway, the room was quiet. Limited dining options nearby, though driving a bit aways offers a few more. Fridge in the room and microwave were good. Coffee in room was not great.
於 2024 年 3 月住了 2 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel. We will try our best to make your next say better

10/10 優異

Jaime

讚好：整潔度、職員與服務和住宿狀況
Staff was great, available to assist and even messaged us after check out thinking we forgot something. Pool was fun with splash pad for younger kids. Free breakfast was one of the better ones we've had, with full selection.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月12日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us .We hope to see you again soon.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

6/10 一般

Josh

於 2024 年 3 月住了 1 晚
vs 於 2024年3月30日的回應
thank you for your review we hope that you come and stay with us on your next visit.

10/10 優異

Gurdip

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quite area
於 2024 年 3 月住了 1 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel.

10/10 優異

Mander

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月1日的回應
thank you for your feedback

10/10 優異

Karla

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kind of hard to find, but other than that it was great! Friendly helpful staff, decent breakfast, rooms were nice.
於 2024 年 2 月住了 1 晚
vs 於 2024年3月15日的回應
thank you for your review

10/10 優異

Gary

家人同遊, 伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
於 2024 年 2 月住了 1 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel.

10/10 優異

ej

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the hot tub was a nice temperature. Bed was nice and firm
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Front deskFront deskComfort Inn & Suites6048568288

8/10 不錯

Gary

家人同遊, 伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 2 月住了 1 晚
vs 於 2024年3月15日的回應
Thank you for your review

8/10 不錯

Jeanette

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel.

10/10 優異

darren

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great staff, answered all my questions and accompanied all my requests. my room had a fold out bed for 2 of the 4 of us. regular bed was comfortable but fold out one was terrible. i got very little sleep. i would not recommend the fold out for anyone
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

10/10 優異

Karla

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月22日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

4/10 欠佳

William

讚好：職員與服務
不滿：住宿狀況
I will begin with the good things about this hotel: -helpful and friendly staff -the pool and hot tub are a nice way to pass an hour or two -the rooms are overall clean and well kept with a good selection of channels to watch on the TV The bad: -everything else the fire alarm went off at 1AM and then again at 2AM, the power tripped
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

8/10 不錯

Doug

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk person was great, the included hot breakfast was really good and the property was very quiet. The location was a bit remote for accessing any shopping, restaurants, etc.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月20日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

10/10 優異

Gurinderjit

商務旅客
door knob needed to be replaced
於 2024 年 2 月住了 3 晚
vs 於 2024年3月15日的回應
thank you for your review we will look in to fixing the problem you had with your door

8/10 不錯

rob

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place
於 2024 年 1 月住了 1 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel.

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 2 晚
Front Desk 於 2024年1月31日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us .We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288

6/10 一般

Eldon

家人同遊
讚好：整潔度和住宿狀況
convenient to our requirements
於 2024 年 1 月住了 1 晚
ns 於 2024年1月29日的回應
Dear Eldon,Thank you for completing our online survey regarding your recent stay at Comfort Inn & Suites.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope to host you in the future properly.Sincerely,TeamComfort Inn & Suites

10/10 優異

L

Quiet hotel and quick access to freeway. Seems to be Only fast food restaurants nearby. Almost missed entrance as the hotel is tucked away, but google maps got me to the correct spot. Room needs a few small repairs. Great staff at check in
於 2024 年 1 月住了 1 晚
vs 於 2024年3月13日的回應
thank you for your review on our hotel. We will try our best to make your next say better

6/10 一般

Brianna

親子同遊
讚好：整潔度、職員與服務和設施服務
The pool was very cold so we couldn't swim with our baby unfortunately. Otherwise met all basic needs, little older but spacious room with typical amenities.
於 2024 年 1 月住了 1 晚
ns 於 2024年1月15日的回應
Dear Brianna,Thank you for completing our online survey regarding your recent stay at Comfort Inn & Suites.Your feedback about your stay experience is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Comfort Inn & Suites

10/10 優異

Sheryl

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Michael

家人同遊
讚好：設施服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Jenny

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
AJ 於 2023年12月26日的回應
Hello Jenny,Thank you for staying with us. We hope you enjoyed your stay with us and we appreciate your time in doing this survey. These reviews help us to improve our hospitality. I hope you will give us a chance to serve you again soon.Thank You

10/10 優異

matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Nikki

家人同遊, 親子同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
I enjoyed checking in with the front desk and our kids had a great time in the pool area I just wished the jets to the hot tub worked and had more life jackets for the children and towels. I’m our bedroom it was clean but there were stains on the couch cushions and not enough pillows for our room.
於 2023 年 11 月住了 1 晚
AJ 於 2023年11月30日的回應
Dear Nikki,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.We sincerely appreciate and value your feedback. Your compliments and suggestions will be shared with our team and serve as encouragement as we strive to correct ourselves and continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,StaffFront DeskComfort Inn & Suites

6/10 一般

Angelica

於 2023 年 10 月住了 1 晚

8/10 不錯

Rampal

於 2023 年 11 月住了 1 晚

10/10 優異

Selina (Kelowna)

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 11 月住了 1 晚

10/10 優異

Jennifer

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The waterslide was a huge hit. Breakfast sounds awesome as well. I wish it was open til 10 since check out is at 11, but that's the only downside this far. The staff is phenomenal. So welcoming and helpful. We'll be staying here again for sure!!!
於 2023 年 10 月住了 1 晚
AJ 於 2023年10月30日的回應
Hello Jennifer,First of all, thank you for staying with us and we are so happy to hear you enjoyed the stay. I will pass your suggestions regarding the breakfast timing to my G.M. I hope you will give us more chances to serve you in future. Thank You

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Waterslide was great
於 2023 年 10 月住了 1 晚

10/10 優異

Jaime

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
vs 於 2023年10月20日的回應
thank you for your review I hope we see you again on your next stay.

2/10 很差

Rodolfo

親子同遊
讚好：職員與服務
不滿：整潔度和設施服務
Fire alarm went off at 12:53am, we had to get out of the hotel and staying in the car for half hour. Went back to the hotel and 10 minutes later the alarm went off again for a minute or so. 20 min later the alarm went off again. It was not a pleasant night. I want a refund.
於 2023 年 10 月住了 1 晚
Front Desk 於 2023年10月17日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for the rare and uncommon incident that happened during your stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Comfort Inn & Suites

8/10 不錯

Tracy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location. Easy access. Good complimentary breakfast
於 2023 年 10 月住了 1 晚
vs 於 2023年10月20日的回應
thank you for your review we hope you enjoyed your stay and will stay with us next time