外觀

拉斯科利納斯雅樂軒酒店的評價

3 out of 5
拉斯科利納斯雅樂軒酒店
122 E John Carpenter Fwy, Irving, TX

評價

8.8

優異

10 分評分,優異;1003 則評價中有 643 則" "
8 分評分,不錯;1003 則評價中有 211 則" "
6 分評分,一般;1003 則評價中有 70 則" "
4 分評分,欠佳;1003 則評價中有 34 則" "
2 分評分,很差;1003 則評價中有 45 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Jennifer (Uniontown)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely love this Hotel! I attend a Tradeshow at the Kay Bailey Convention Center in Dallas once a year and I always stay here. I'd rather drive 15-20min to the Convention than stay in a Hotel close to the Center because it's always a great experience. I love the breakfast place around the corner and there is a really good Mediterranean Restaurant around the corner as well. Plus, the staff here has always been friendly.
於 2024 年 3 月住了 4 晚

10/10 優異

Crystal

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月3日的回應
Crystal, it's wonderful to hear that you had a fantastic experience at Aloft Las Colinas. We're dedicated to providing a memorable stay for our guests, and we're thrilled that your rating reflects this goal. We hope to welcome you back in the future.

10/10 優異

Lou Ellen

伴侶同遊
讚好:整潔度
Very nice
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月23日的回應
Lou, we're delighted to hear you found Aloft Las Colinas to be very pleasant. We appreciate your simplistic but impactful words and thank you for taking a moment to share them. We hope to have the pleasure of welcoming you back in the future.

10/10 優異

Keagan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月20日的回應
Thanks for the amazing rating, Keagan!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Aloft Las Colinas!

10/10 優異

Edith

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月18日的回應
Edith, it's truly heartening to hear your high regard for the Aloft Las Colinas experience. We're thrilled you enjoyed your stay and can't wait to welcome you back for another seamless visit.

8/10 不錯

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
You can hear anything and everything in the hallways. Slamming doors running ect
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月15日的回應
Christopher, thank you for sharing your experience at Aloft Las Colinas. We appreciate your feedback about the noise level, and understand that tranquility is essential for a comfortable stay. Rest assured we are looking into such concerns to maintain a serene environment. We're delighted that your overall stay was enjoyable, and would be pleased to welcome you back in the future.

8/10 不錯

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful and well maintained property
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月13日的回應
Thomas, we're thrilled to hear you appreciated the upkeep and aesthetics of Aloft Las Colinas. It's our goal to provide pleasant surroundings for our guests. We can't wait to welcome you back on your next trip.

8/10 不錯

Foong

於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月11日的回應
We appreciate your lovely rating, Foong!The satisfaction of our guests is important to us so we can't wait to see you back again at Aloft Las Colinas soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 優異

Tynirsha

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a great property for a quiet getaway We really enjoyed everything about this property
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月8日的回應
Tynirsha, it's delightful to learn that Aloft Las Colinas served as the idyllic location for your tranquil getaway. We're glad you relished everything about your stay. We strive to provide a unique experience tailored to our guests' needs. Looking forward to welcoming you back for another peaceful retreat.

10/10 優異

michael

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月4日的回應
Michael, we're thrilled to see your top rating for Aloft Las Colinas! We aim for perfection and it seems we hit the mark with your stay. Thank you for choosing us and we eagerly look forward to your next visit.

2/10 很差

Stacey

家人同遊
不滿:整潔度、設施服務和住宿狀況
Disappointed in the pool area, dirty chairs, pool dirty and not heated as advertised on website. Then to crawl into bed and find a DIRTY sock in the sheets.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月2日的回應
Stacey, we're deeply sorry to hear about your experience. We understand the initial area of concern pertains to the pool area. We assure you that maintaining cleanliness is paramount to us, and we will certainly address this with the team. For the inconvenience in your room, we apologize and want to assure you that your experience was not typical. It is extremely important to us that every guest has a comfortable and clean room. We hope for the opportunity to host you again in the future and make up for this unfortunate incident.

10/10 優異

Taylor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was just about perfect. I would suggest putting dampeners on all the bedroom doors because they all slam extremely loud. We woke up 5 or 6 times throughout the night just because you could hear every door shut on the floor we were on
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月27日的回應
Taylor, it's wonderful to hear that your stay at Aloft Las Colinas was just about perfect! Your insight regarding the bedroom doors has been noted and we will certainly consider your suggestion for further improvements. We regret any inconvenience caused and look forward to ensuring a better, more peaceful sleep environment during your next stay with us.

10/10 優異

Deserae

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everythinh and everyone was so nice.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Deserae, it warms our heart to hear that you had a lovely experience at the Aloft Las Colinas. We're thrilled that our hotel and team members left such a favorable impression. Please come back and visit us again soon!

10/10 優異

Darrick

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Darrick, it's wonderful to know you had a 5-star experience at Aloft Las Colinas. We hope to have the pleasure of welcoming you back in the near future. Thanks for choosing us.

10/10 優異

Todd

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月26日的回應
Todd, thank you for your top-score rating on Expedia! It's great to hear that your stay at Aloft Las Colinas met your expectations. We look forward to hosting you again in the future!

10/10 優異

ZAKI UDDIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日的回應
Zaki, we're thrilled to hear your feedback regarding the cleanliness at Aloft Las Colinas. Your satisfaction with our impeccable standards makes us proud. We look forward to welcoming you back for another delightful stay!

10/10 優異

Salvador

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月18日的回應
Salvador, it's wonderful to see that you had a positive experience at Aloft Las Colinas. We are grateful for your high rating and we hope to have the opportunity to welcome you back in the future! Thank you for choosing to stay with us.

10/10 優異

Hasan (Euless)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年3月14日的回應
Hasan, it's fantastic to hear you had a wonderful experience at Aloft Las Colinas. Your succinct comment of "Great" makes our day! We hope to be your host again in the future, ensuring your next visit is just as splendid.

10/10 優異

Eric

讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to highways
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月14日的回應
Eric, it's great to hear that the convenient location of Aloft Las Colinas was beneficial for you. We appreciate your positive feedback. Looking forward to your next stay with us.

10/10 優異

Dakota

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月2日的回應
Thank you for the 5/5 rating, Dakota!It's excellent you enjoyed your time at Aloft Las Colinas so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

10/10 優異

Milaad

讚好:整潔度、職員與服務、設施服務和住宿狀況
All went smooth, staff was excellent. Rooms were great.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月5日的回應
Milaad, it's great to hear that your stay at the Aloft Las Colinas was seamless. We're pleased our team members provided you with excellent service and that you appreciated our spacious rooms. Your kind feedback brings joy to our team, and we look forward to hosting you again.

10/10 優異

JULIE (Cornelius)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Great spot to stay!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月4日的回應
Julie, thank you for your review! We're pleased to hear that you had an enjoyable stay at Aloft Las Colinas. We're looking forward to your next visit.

10/10 優異

Milihka

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and safe and the staff is simply amazing!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年3月4日的回應
Milihka, we are thrilled to hear about your recent stay experience at Aloft Las Colinas. Your fantastic comments about our hotel's cleanliness, safety, and our wonderful team members are greatly appreciated. We're looking forward to having you with us again.

10/10 優異

Gary

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Again and again this place rocks! Stay here often and it's always great!!!!
於 2024 年 2 月住了 1 晚
Customer Service 於 2024年2月12日的回應
Gary, we're truly delighted to read your enthusiastic feedback about repeated stays at Aloft Las Colinas. Ensuring our guests have excellent experiences is our priority, and your gratifying words reinforce this. Looking forward to your next visit!

10/10 優異

Sidney

讚好:整潔度、職員與服務和住宿狀況
Great overall stay and hotel was 15-20 from everything
於 2024 年 1 月住了 4 晚
Customer Service 於 2024年2月1日的回應
Sidney, thank you for sharing your delightful experience at Aloft Las Colinas. We're pleased you enjoyed your overall stay and found our location to be conveniently situated. It brings us joy knowing we served you well. Looking forward to welcoming you back for another great experience.

10/10 優異

Rochelle

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月30日的回應
Rochelle, it's wonderful to learn you appreciated your stay at Aloft Las Colinas. Your stellar rating is truly appreciated. We're looking forward to welcoming you back for another fantastic experience.

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable room, hotel offers basic amenities. We enjoyed having a cocktail in the evening. Friendly staff.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月29日的回應
James, it's splendid to hear you found your room at Aloft Las Colinas neat and cozy, and that you appreciated our fundamental amenities. We're also thrilled you enjoyed your evening cocktail! Your kind words about our team members are greatly valued. We look forward to welcoming you back soon for another fantastic stay.

10/10 優異

Tara

讚好:整潔度、職員與服務和住宿狀況
Nice , clean a great stay.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月28日的回應
Thanks, Tara! It's outstanding your time at Aloft Las Colinas was fantastic. We can't wait until your next visit!

10/10 優異

Elexsus

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月23日的回應
Thanks for the perfect rating, Elexsus!We're pleased to hear that you have fully enjoyed your stay at Aloft Las Colinas, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 優異

Alicia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff. Clean amenities.
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月22日的回應
Alicia, thank you for taking the time to share your experience at Aloft Las Colinas. We're thrilled to hear that our accommodating team members and pristine facilities added to the quality of your stay. We look forward to welcoming you back in the future.

10/10 優異

Joaquin

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月22日的回應
Thank you for sharing your perfect rating with us, Joaquin!It's wonderful to see how much you appreciated your time at Aloft Las Colinas! We want everyone to feel right at home at Aloft Las Colinas. Being able to create a feeling of home is exactly what we aim to do!We look forward to sharing another amazing experience with you soon!

10/10 優異

Orlando

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great price location and service
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月21日的回應
Orlando, we're ecstatic to learn that you found value and convenience at the Aloft Las Colinas! Your kind words about the service are much appreciated. We hope to welcome you back again soon for another great experience.

10/10 優異

Natalie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Customer Service 於 2024年1月20日的回應
Thank you for the 5 out of 5 rating, Natalie!We're thrilled to see how much you enjoyed staying at Aloft Las Colinas. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 優異

Marla

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月20日的回應
Thanks for the fantastic rating, Marla!It's outstanding we could exceed your expectations during your stay at Aloft Las Colinas. We're all looking forward to your next stay with us.

10/10 優異

sibongile

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern clean despite being a dog friendly,youd never know it
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月20日的回應
Sibongile, it's delightful to hear your high remarks about the pristine condition and contemporary design of Aloft Las Colinas. As for being pet-friendly, we strive to maintain our standards for all our guests to enjoy. We look forward to welcoming you back anytime.

4/10 欠佳

Tommy

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月19日的回應
Tommy, it seems your experience at our hotel did not meet expectations based on your rating. We are committed to improving our services and would greatly appreciate if you can provide more details about your stay. Your feedback matters to us, and we hope to serve you better in the future.

6/10 一般

Antonio

讚好:職員與服務
The place was okay, not worth the price but it was a last option for me. It look like a renovated place. Lighting was alittle low and little details that made it seem like an old hotel renovated. Lighting outlets missing, plug ins crooked.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月16日的回應
Antonio, it's crucial to hear about your experience. Your observation regarding certain design features and upkeep aspects gives valuable insight for future improvement. We will ensure your feedback is shared with the appropriate teams to review and consider. We would be grateful for another opportunity to provide you with a more satisfying visit in the future.

10/10 優異

Brandie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月15日的回應
Brandie, we appreciate your top-rated review for Aloft Las Colinas. Nothing could make us happier than knowing you had an outstanding experience. Our team looks forward to welcoming you back in the future!

10/10 優異

Courtney

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月15日的回應
Thank you for sharing, Courtney!At Aloft Las Colinas, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

10/10 優異

Kelvin

於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月4日的回應
Kelvin, it is great to see the perfect score you awarded to Aloft Las Colinas! We sincerely appreciate it and look forward to your return visit in the near future. Safe travels until then.

10/10 優異

niesha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Relaxation Vibes
The state here was favorably relaxing. the area that the hotel is in is very modern with a lot of eateries around as well as places for things to do.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月14日的回應
Niesha, it's wonderful to know you had a relaxing experience at Aloft Las Colinas. We're thrilled you appreciated our contemporary location, surrounded by restaurants and various activities. We hope to see you again soon for another favorable stay.

10/10 優異

Boris

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月15日的回應
Boris, it's great to hear that you had a fantastic stay at Aloft Las Colinas. We hope you'll think of us the next time you're in town. We aim to exceed your expectations again.

10/10 優異

ANDREW

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Lovely property!
Customer Service 於 2024年1月13日的回應
Andrew, it's great to know you had a delightful stay at Aloft Las Colinas. We're thrilled you enjoyed our property. We look forward to welcoming you back on your next visit to the area.

8/10 不錯

Chandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice overall. The lights in the parking lot area were not working which can be concerning for safety. Many time the front desk staff were not present or barely acknowledge guest.
於 2024 年 1 月住了 4 晚
Customer Service 於 2024年1月13日的回應
Chandra, thank you for sharing your experience at Aloft Las Colinas. We're glad to know your stay was generally enjoyable. We apologize for any concerns around parking lot lighting and any perceived lapse in service. These issues have been noted and will be raised with our team members for improvements. We hope to have another opportunity to serve you better in the future.

4/10 欠佳

Trang

商務旅客
讚好:職員與服務
不滿:住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月8日的回應
Trang, it's unfortunate to learn that your stay didn't meet your expectations. We're eager to improve, and would greatly appreciate it if you could share more about your experience. Feedback is crucial to deliver a better service. Thank you for your time.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月3日的回應
Thank you for the amazing rating.We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Aloft Las Colinas soon!Thanks again for leaving your feedback!

10/10 優異

Rochelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stay was good however the water from shower was not hot at all...just luke warm and that was disappointing.
於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月3日的回應
Rochelle, it's good to hear that your stay at Aloft Las Colinas met your overall expectations. We appreciate you bringing to light the issue with water temperature. Your comfort is important to us, and we'll ensure to conduct a thorough inspection to understand and rectify the situation better. We're looking forward to your next visit.

8/10 不錯

Michael R

於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月13日的回應
Michael R, thank you for choosing Aloft Las Colinas and also for taking the time to leave a rating. We appreciate this gesture and hope to serve you again on your next visit.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Service 於 2024年1月3日的回應
We appreciate your stellar rating for the Aloft Las Colinas! It's wonderful to hear that your stay with us met your expectations. We're thrilled to have been your choice of accommodation and we look forward to welcoming you back in the near future.

10/10 優異

Lonnie

於 2023 年 12 月住了 2 晚
Customer Service 於 2024年1月3日的回應
Lonnie, it's wonderful to hear that your stay at Aloft Las Colinas was a pleasant experience. We strive to provide exceptional service and exceed our guests' expectations. We're excited to welcome you back on your next visit.