Dear Yanling,Thank you for your feedback regarding your stay at Bellagio. We truly regret to hear about the issues you've encountered with the cleaning service. We pride ourselves on maintaining the highest standards of cleanliness and your experience is simply unacceptable. We are taking your comments very seriously and I assure you that corrective measures will immediately be undertaken to ensure this mistake is not repeated. We consider your comfort our highest priority and deeply regret that we were not able to exceed your expectations this time around. Please accept our sincere apologies for the inconvenience. Thank you once again for bringing these issues up to our attention. Your feedback is invaluable in helping us to continually improve our standards.

Dear Yong, We truly appreciate you taking the time to provide us with your insights which allows us to identify areas of opportunity for improvement. We are delighted that you enjoyed the rest of your stay with us and hope to welcome you back! Well Wishes,

Dear Yue, We are happy to learn that you enjoyed your stay and hope to welcome you back in the near future! Warm Regards & Happy Holidays,

Dear Caiyun, Thank you for taking the time to review your stay with Bellagio. We are delighted to learn about your impressions of our resort during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.

Dear Guest, Thank you for taking the time to review your stay with Bellagio. We are delighted to learn about your impression of our resort. We value your feedback and will be sharing with the appropriate teams for review. It was a pleasure hosting your visit and we hope to welcome you back in the future.