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博爾德城凱藝酒店的評價

2.5 out of 5
博爾德城凱藝酒店
110 Ville Dr, Boulder City, NV

評價

7.8

不錯

10 分評分，優異；1003 則評價中有 352 則" "
8 分評分，不錯；1003 則評價中有 344 則" "
6 分評分，一般；1003 則評價中有 170 則" "
4 分評分，欠佳；1003 則評價中有 88 則" "
2 分評分，很差；1003 則評價中有 49 則" "

7.8/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Quanling

於 2023 年 9 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
The attitude of the oldman at the counter is bad
I spent an hour checking in, never giving me the rooms, and finally he found that he was wrong. he didn’t say an apology. The old man’s attitude is not friendly.
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
洗手台與衛浴設備分開，方便入住人員的使用，與加速盥洗時間
於 2019 年 1 月住了 2 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：住宿狀況
住在二樓的房間，完全沒有電梯，自己搬行李上下樓梯 真的非常的辛苦 暖氣聲音很大聲，晚上超吵的。 房間整潔度還OK。
於 2018 年 3 月住了 1 晚

6/10 一般

Mei

讚好：職員與服務
装修有点旧。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐不错!

4/10 欠佳

Cheryl

家人同遊
讚好：整潔度
不滿：住宿狀況
When we arrived it was dark and poorly lit. When we went into the room, the light switch didn't work. We had to use our phone light to find a lamp. The outlet for the lamp wouldn't work. There was a short or something in it. The hair dryer didn't work and they didn't replace it during our entire 3-day stay. The spa wasn't hot. It was just warm. There were big weeds in all of the landscaping. (They were working on removing the weeds when we left.) The room and pool/spa were clean and the bed was comfortable.
於 2024 年 4 月住了 3 晚

2/10 很差

Mark

家人同遊
不滿：整潔度、職員與服務和住宿狀況
In our opinion, this property is terrible. Don’t go! Our room was beat up, air conditioner brought in the smoke from our cigarette smoking neighbors, toilet is too large so the bathroom door doesn’t fully open and the mirror is about to fall off the door because of that, the grounds are a total mess, and the adjoining door to the next room has a two inch gap so it felt like those neighbors were a part of our room! Save yourself, book somewhere else!
於 2024 年 4 月住了 3 晚

4/10 欠佳

Kori

不滿：整潔度和住宿狀況
Very aged property
於 2024 年 4 月住了 2 晚

8/10 不錯

Brandy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Ronald

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room we had was large, fully furnished and very clean. The price of the room was very reasonable even with its proximity to Las Vegas
於 2024 年 4 月住了 1 晚

10/10 優異

Laura

讚好：整潔度、職員與服務和住宿狀況
Everything
於 2024 年 4 月住了 1 晚

6/10 一般

Jerry

家人同遊
Rooms were comfortable overall good for money
於 2024 年 4 月住了 1 晚

2/10 很差

Andree

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No light plugged in the room or in the hall, dirty on the floor, dirty hand towel on shower curtain, air conditionner not fixed in the bathroom, housekeeping entered in our room at 0810 am, poor breakfast because no refill at 0820 am : no cakes, no bred, no milk, a few apples. No place to share a cup of coffee : the space was taken by some iron shopping space which could make accident. The worst motel since our 17 days road trip..
於 2024 年 4 月住了 1 晚

10/10 優異

Kristal

家人同遊, 伴侶同遊, 商務旅客
Very good place to stay
於 2024 年 4 月住了 1 晚

10/10 優異

Wendy (Henderson)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Peaceful Calm.
於 2024 年 4 月住了 2 晚

10/10 優異

Philippe

Quiet town close to Las Vegas.
於 2024 年 4 月住了 1 晚

10/10 優異

Christine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Just didnt like the coinjoining rooms door. But other then that place was great
於 2024 年 3 月住了 1 晚

10/10 優異

Brian (Orlando)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice layout, nice pool and hot tub, good view from room 324
於 2024 年 4 月住了 1 晚

10/10 優異

Betty (Portola)

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay, clean, welcoming, in area with good dining options
於 2024 年 4 月住了 1 晚

8/10 不錯

HENRY

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Stand light bulb was broken when we were in. You guys needed to round check every single rooms.
於 2024 年 4 月住了 1 晚

8/10 不錯

Staci

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was nice room is a little outdated but clean
於 2024 年 3 月住了 1 晚

8/10 不錯

Goce

家人同遊
讚好：整潔度、職員與服務和設施服務
Big Bathroom. No curtains. Toilet, no toilet seat cover. Overall experience is positive. Friendly staff and easy check in and checkout as well.
於 2024 年 3 月住了 1 晚

6/10 一般

Corey

伴侶同遊, 商務旅客
不滿：職員與服務、設施服務和住宿狀況
Multiple days our room was passed over for cleaning. Received one "clean" towel with a blood spot. Received one "clean towel" that was thread bare and almost see through in a section of the towel. Pool and hot tub were out of service while being advertised available. The black out curtains were so old and sun baked they were flaking off sections on the back. The mini fridge did not work. The microwave cord barely stretched far enough to plug in, had to move the shelf unit to make it fit. The toilet didn't flush well, and on multiple occasions had to open it up and activate the refilling trigger manually to begin filling the tank. The hot water wasn't very consistent, it would cool of intermittently. And was met with a poor attitude from a male counter clerk.
於 2024 年 3 月住了 8 晚
Lake Mead Inn staff 於 2024年3月19日的回應
Thank you for taking the time to provide feedback about your recent stay at our hotel. We apologize for any confusion, as the pool and spa is undergoing maintenance and is not safe for guest use. We truly value all guests’ feedback as it allows us to improve our services. We would have appreciated the opportunity to address your concerns during your stay, instead of after the fact. We will review and address your issues to prevent future occurrences of discomfort. We strive to provide exceptional service to all our guests and we regret not meeting your expectations on your last visit. Please do not hesitate to contact us directly as we value your feedback and hope to have the opportunity to serve you in the future. Warm regards Lake Mead Inn staff.

10/10 優異

Wendy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view of the lake was so serene and beautiful. The room was clean. They had many tv channels available including ESPN and ESPN 2.
於 2024 年 3 月住了 2 晚

6/10 一般

Daniel

不滿：整潔度
於 2024 年 3 月住了 3 晚

6/10 一般

MaryAnn (Angier)

I am allergic to dogs and greeted by two in lobby. Woke up with a headache and sinuses dripping and flemmy to find dog hair all over the floor when we opened the door to leave. Not good for people with pet allergies. Taught me to ask if they are pet free rooms.
於 2024 年 3 月住了 1 晚

10/10 優異

Jeff

讚好：整潔度、職員與服務、設施服務和住宿狀況
As a single woman, I felt very safe here. It was also quiet.
於 2024 年 3 月住了 1 晚

2/10 很差

Spring

不滿：整潔度、職員與服務和住宿狀況
Had a meth induced brothel in the room next door till early hours of the am. Someone also got arrested when we arrived for domestic violence. Horrific hotel-
於 2024 年 2 月住了 1 晚

4/10 欠佳

Rumiri

家人同遊, 商務旅客
Deberían de ser más cuidadosos con la limpieza
於 2024 年 2 月住了 1 晚

10/10 優異

Camila

於 2024 年 2 月住了 1 晚

10/10 優異

paul

於 2024 年 2 月住了 1 晚

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable and clean motel. Friendly staff
於 2024 年 2 月住了 1 晚

8/10 不錯

Rochelle (Washington)

讚好：整潔度和職員與服務
Roomy, clean, good price
於 2024 年 2 月住了 1 晚

6/10 一般

Chelcie

伴侶同遊
讚好：職員與服務
The staff was very nice and helpful. We flew in late and they were ready for us when we walked in the door. I would stay there again!
於 2024 年 2 月住了 1 晚

6/10 一般

Jigisha

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We got a warm welcome but the AC in the room was noisy and we had to turn it off
於 2024 年 1 月住了 1 晚

8/10 不錯

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent value for money so close to sin city Las Vegas and so much cheaper cleaner and relatable to everyday America
於 2024 年 1 月住了 2 晚

8/10 不錯

peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Lynda

於 2023 年 10 月住了 1 晚

10/10 優異

Linda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at Lake Mead Inn for our 25th Anniversary trip. It was the perfect place for us. It's an older mom-and-pop type place so if you expect chocolates on the pillows and room service, this is not your place. But if you like a beautiful view, the stunning hills surrounding Las Vegas, a simple but clean room, this place is for you. We parked right outside of our room, which we actually liked. The restaurant on site is supposedly good but we were in too much of a hurry each day to take the time for a sit-down meal. Lake Mead Inn is 10 minutes from Hoover Dam and 20 or so minutes from Las Vegas, so perfectly situated. We have used outdoor hottubs in the winter before, but the hot tubs around here all close for the winter because lifeguards are required. The only bummer was the jacuzzi in the room was great, but after my bath I realized there were little particles that sprayed from the jets. They need the jets professionally serviced and cleaned because though housekeeping had cleaned the jacuzzi very well, they can't control residue in the jets and that was a bummer. We still rate the place 5 stars because it was clean, quiet, scenic, staff was friendly, and it had a refrigerator and microwave, which many in Las Vegas don't have. Lake Mead Inn is where we will stay if we ever make it back to the beautiful state of Nevada again!
於 2024 年 1 月住了 4 晚

10/10 優異

Mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Stay overall and Clean accomodations/ Could have more newer paint outside on steps and doors to rooms
於 2024 年 1 月住了 2 晚

10/10 優異

Celeste

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful scenery, quiet, clean.
於 2024 年 1 月住了 2 晚

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent base for our exploration of the Boulder City area. Older property but roomy and well kept.
於 2024 年 1 月住了 1 晚

6/10 一般

Joann

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Need ele tric plugin access for CPAPs. Need drain plug for bathtub. No nearby breakfast, but Lighthouse restaurant was closed temporarily.
於 2024 年 1 月住了 2 晚

4/10 欠佳

Harlo

不滿：住宿狀況和客房舒適度
Dark and dreary
Arrived after dark and could not find our room. Need better lighting outside and/or bigger numbers on doors. A map would have been helpful to show were the room is from the office. Room was tolerable but far from the advertising price ctures on your website. Pillows! More lumpy than any I’ve ever used.
於 2024 年 1 月住了 1 晚

2/10 很差

Tyler

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Super frustrating. This place was really dirty. Lots of dog crap all over the grounds. Someone elses hair was clumped up in the shower. Gross.
於 2023 年 12 月住了 2 晚

6/10 一般

Brian

於 2024 年 1 月住了 1 晚

10/10 優異

Melvin

家人同遊
於 2023 年 12 月住了 1 晚

2/10 很差

Jennifer

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
TERRIBLE - Arrived & turned away! BEWARE
When I arrived I got a text at 9:11pm to call if I was arriving past 10. 9:17 before I could get off my plane I received a text that I didn’t read. 9:30-11pm I called and called the motel, no answer. I arrived at 11:45 pm they were closed. No key code left for the after hours, nothing. I called the after hours manager phone number and was told: find somewhere else to go, we are closed, you will find something easily just as you did this, if you get in trouble call 911, this is just a job for me. I was sitting outside their door with my 13 year old daughter middle of the night. New years weekend. I was turned away, no apologies, cold uncaring, absolutely the worst experience. My daughter was scared and I was scrambling. This was awful. Manager never called, complained the next morning, nothing. Told to call hotels.com regarding my 5 day reservation. Manager never called me.
於 2023 年 12 月住了 5 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice big room with a gorgeous view
Absolutely loved this place. Very spacious and clean room for my family of 3. Beautiful view of Lake Mead from our private balcony. Price was totally reasonable and really felt worth it. The fella at the front desk was delightful too. Very short drive to Hoover dam in the morning after check-out. Really was perfect for our needs. We didn't want to leave! Would stay here again in a heartbeat.
於 2023 年 12 月住了 1 晚