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我家酒店 - 北拉斯維加斯的評價

2.5 out of 5
我家酒店 - 北拉斯維加斯
1440 E Craig Rd, North Las Vegas, NV

評價

8.8

優異

10 分評分，優異；706 則評價中有 438 則" "
8 分評分，不錯；706 則評價中有 161 則" "
6 分評分，一般；706 則評價中有 43 則" "
4 分評分，欠佳；706 則評價中有 24 則" "
2 分評分，很差；706 則評價中有 40 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

haijian

於 2023 年 8 月住了 1 晚
GM 於 2023年11月8日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Jessie

讚好：整潔度、職員與服務和客房舒適度
於 2018 年 12 月住了 1 晚
GM 於 2019年1月3日的回應
Thank you for choosing My Place Hotel of North Las Vegas NV. We appreciate all our Hotel Guest and look forward to assisting you with future reservations and plans for you next Las Vegas Visit. Again, we Thank You. My Place Hotel Team Members of North Las Vegas, NV.

4/10 欠佳

Margaret

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Staff was unaccommodating. I requested towels and was told I would have go downstairs to front desk to get them. I booked multiple rooms at the same time. I was give one room on the 2nd fl and the other on the 3rd fl. When I asked the front desk clerk if I could have both rooms on the same floor, she said no without even checking to see if that was a possibility. She did make any effort to accommodate my request. My room didn’t have an iron in it, so I request one from the front desk. I was told that they didn’t have anymore. There was no effort made to get one from a vacant room. My room had an iron broad, so I’m assuming there should have been an iron there also. Room keys didn’t work well. Wherever I would return to my room after 10 pm, my card wouldn’t work. I would have to go down to front desk to have card activated again.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed.

10/10 優異

Malaika

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing work ethic
於 2024 年 4 月住了 10 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 優異

Malaika

讚好：整潔度
於 2024 年 4 月住了 7 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 優異

Malaika

讚好：整潔度和設施服務
They were so helpful amazing customer service very kind
於 2024 年 4 月住了 5 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

8/10 不錯

dora

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would stay again
於 2024 年 4 月住了 1 晚
GM 於 2024年4月22日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 優異

Terry

讚好：整潔度、職員與服務和住宿狀況
Icemaker in the room with a full-size fridge. Lots of space in the room. Choice of 4 restaurants within walking distance.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
Thank you for taking the time to review our hotel. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 不錯

Judy

於 2024 年 4 月住了 1 晚
GM 於 2024年4月12日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Deborah (Lewistown)

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are well equipped, everything you need for an extended stay including full sized fridge. Everything worked and was very clean. Staff was very helpful, including loaning scissors when we needed to get packaging open. Only thing that wasn't quite up to par was the picnic/park area in back of the hotel, which has a lot of trash and people have not picked up after their dogs. It was a bit depressing. Otherwise everything inside the hotel and the front area was very good.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
I appreciate your positive feedback regarding our My Place hotel. We take great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 優異

Rhonda (N LAS VEGAS)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My Place, my place of choice. Staffing is outstanding
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Thank you for taking the time to review our hotel. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

Rhonda (N LAS VEGAS)

讚好：整潔度、職員與服務、設施服務和住宿狀況
My favorite for families
於 2024 年 4 月住了 2 晚
GM 於 2024年4月5日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

Kira

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful friendly staff
於 2024 年 3 月住了 4 晚
GM 於 2024年3月31日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 不錯

Shabazz

讚好：整潔度、職員與服務和住宿狀況
I have stayed at the property multiple times and have no complaints. It is well kept, clean, staff are very nice. The only issue i have is that i noticed the stiffness of the bed this time. Not sure if it was a new mattress or what. But, i woke up sore on occasion. No other issues noted.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月28日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

Debora Lynn

讚好：整潔度、職員與服務和住宿狀況
I was very happy with everything, staff was pleasant and room was clean. I would definitely stay here again!
於 2024 年 3 月住了 1 晚
GM 於 2024年3月25日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

Desire

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月26日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 不錯

Sheldon

家人同遊
讚好：整潔度、職員與服務和設施服務
good
於 2024 年 3 月住了 2 晚
GM 於 2024年3月25日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 不錯

Peggy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
It was clean and nice. The check in person was hard to understand and didn't explain anything to us.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月25日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

8/10 不錯

Lucille

讚好：整潔度和職員與服務
.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
We greatly appreciate the time you have taken to provide us with detailed feedback on your stay. Always aiming to exceed expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

10/10 優異

Jose

於 2024 年 3 月住了 3 晚
GM 於 2024年4月8日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 優異

Jonathan

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月18日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 優異

Bryant

於 2024 年 3 月住了 1 晚
GM 於 2024年4月15日的回應
Thank you for taking the time to complete our survey. I am glad to hear that you had a positive experience, we look forward to welcoming you back soon!

10/10 優異

fidelina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean
於 2024 年 2 月住了 2 晚
GM 於 2024年3月8日的回應
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

8/10 不錯

Sheryl (Pendleton)

於 2024 年 3 月住了 1 晚
GM 於 2024年3月26日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 優異

Desire

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月4日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

4/10 欠佳

Cynthia

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a very clean property and staff was very kind, but they did not have my room. I ordered walk-in shower because of a disability I have, but was told that the room was given to someone else before I arrived. I did not get to take a shower because of a tub being in room, but only 3 rooms left I had to take it. This is totally unacceptable even though the hotel itself was very nice. When you pay extra for a certain type of a room because of a disability it should be there. I even showed the young woman my reservation that stated a walk-in shower but she cold to nothing because of limited rooms
於 2024 年 2 月住了 1 晚
GM 於 2024年3月4日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Ken

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
GM 於 2024年2月28日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 優異

Andrea

於 2024 年 2 月住了 1 晚
GM 於 2024年3月20日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 不錯

Patricia

伴侶同遊
讚好：整潔度
Nice place and very clean. Staff was very helpful. Only problem was a smell in our room, smelled like a dog had urinated. Only place the smell was evident. Rest of hotel smelled fine
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Thank you for taking the time to share your wonderful experience with our staff. I will be sure to let our staff know of the positive impact they had on your experience, but we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

8/10 不錯

Kole

於 2024 年 2 月住了 1 晚
GM 於 2024年3月25日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 優異

Steven (los angeles)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Clean rooms and common areas, friendly staff, comfortable beds, full-sized refrigerator, good shower, good sized-room, pet friendly and dining options within walking distance. Very good option if you need to stay in the North Las Vegas area. We were there visiting family and it fully met our needs and expectations.
於 2024 年 1 月住了 3 晚
GM 於 2024年1月31日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

6/10 一般

Todd

商務旅客
讚好：職員與服務
於 2024 年 1 月住了 1 晚
GM 於 2024年1月28日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Micheal

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
GM 於 2024年1月28日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

8/10 不錯

Priscilla

於 2023 年 12 月住了 2 晚
GM 於 2024年1月28日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 不錯

Aracelis

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
New or renovated rooms. With fridge, microwave, cabinets and stove. Need car for travel. Multiple bus for get to Las Vegas Strip takes more than a hour.
於 2023 年 12 月住了 2 晚
GM 於 2024年1月8日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

English

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2023年12月28日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

10/10 優異

Carmen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet and proper
I would prefer less plastic and more cups, glasses etc. It's a quiet place, which I recommend when you want to escape the lights flashing in LA
於 2023 年 12 月住了 1 晚
GM 於 2023年12月19日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don't stay here... no one cares about your stay.
Our room was old, appliances did not work, breakers kept breaking, cold coffee in the lobby, staff does not clean rooms everyday so beds don't get made up and towels must be reused UNLESS you want to exchange them yourself at the lobby. Staff at front desk was LAZY and manger was really rude....I was even asked to leave the property 2 days early due to my "behavior" regarding the issues I mentioned above. I received no help at all with these issues by any level of staff at the cooperate level of My Place either.
於 2023 年 12 月住了 6 晚
GM 於 2023年12月19日的回應
For guest looking to stay with us. We are not a full-service hotel. We are a nice small hotel away from the strip, if you're looking for a quiet place to stay, we are here for you. We will take care of issues mainly during the day when we have a full staff but at night, we are very limited. So, if you're patient with us rest assure that the staff will help you out. Also please do not offend staff members by using racial slurs or profanity because you will be asked to leave the property. Thank you!

10/10 優異

Roseller

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the place.. its clean and has big rooms. Front desk was accommodating. We will surely stay again in the north LV.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月19日的回應
Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV.

10/10 優異

Gwendolyn

家人同遊
於 2023 年 12 月住了 1 晚
GM 於 2023年12月11日的回應
Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV!.

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月20日的回應
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

10/10 優異

MARIA L.

讚好：整潔度
於 2023 年 11 月住了 2 晚
GM 於 2023年11月21日的回應
Thank you for taking the time to complete our survey. We are pleased to know of your experience, and we look forward to hosting your stay once again and continuing to meet your expectations. Thank you again for choosing My Place.

2/10 很差

Wilma

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
not getting rooms serviced, unfriendly front desk staff, odor in the halls/ front reception area
於 2023 年 11 月住了 5 晚
GM 於 2023年11月16日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Barb

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
GM 於 2023年11月16日的回應
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!

2/10 很差

Reekesh

於 2023 年 11 月住了 1 晚
GM 於 2023年11月16日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you.

10/10 優異

Cheryl

於 2023 年 11 月住了 1 晚
GM 於 2023年12月4日的回應
Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing My Place Hotel North Las Vegas, NV

10/10 優異

Manuel Merino

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
GM 於 2023年11月8日的回應
Thank you for taking the time to review our hotel. I am glad to hear that you had an overall positive experience, we look forward to welcoming you back soon!

8/10 不錯

Laura

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月5日的回應
We greatly appreciate the time you have taken to provide us with detailed feedback on your stay. Always aiming to exceed expectations, we regret that your stay was not everything you hoped it to be. Your feedback helps us grow as a team and improve. We look forward to another opportunity with you at one of our hotels!

6/10 一般

Rosemary

伴侶同遊
Nervy to charge resort fees when nothing there no pool, spa, excercise room etc. no breakfast, not even a night stand each to set our phones, watches etc. totally old, bare bones but was clean. Bed not good quality, lumpy. Hard to find.
於 2023 年 11 月住了 2 晚
GM 於 2023年11月5日的回應
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. I apologize for the inconvenience. Your comments have been shared with the appropriate departments so that they may be addressed. Please feel free to contact me directly and it will be my pleasure to assist you

10/10 優異

Kevin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
GM 於 2023年11月5日的回應
I appreciate your positive feedback regarding our My Place hotel. Taking great pride in cleanliness and catering to the individual needs of our guests, we are pleased to know of your experience. Thank you again for choosing My Place, we are looking forward to your next stay!