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OYO 拉斯維加斯娛樂場酒店的評價

3.5 out of 5
OYO 拉斯維加斯娛樂場酒店
115 East Tropicana Avenue, Las Vegas, NV

評價

6.0
10 分評分，優異；6671 則評價中有 1471 則" "
8 分評分，不錯；6671 則評價中有 1177 則" "
6 分評分，一般；6671 則評價中有 1255 則" "
4 分評分，欠佳；6671 則評價中有 1179 則" "
2 分評分，很差；6671 則評價中有 1589 則" "

5.8/10 

整潔度

6.8/10 

職員與服務

5.8/10 

設施服務

5.4/10 

住宿狀況

6.2/10 

環保程度

評價

8/10 不錯

Wenxi

讚好：整潔度、職員與服務和設施服務
The room is clean but the window cannot be fully closed. So, it is a little bit cold at night.
於 2024 年 3 月住了 1 晚
OYO Reservations Dept. 於 2024年4月4日的回應
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

4/10 欠佳

Jing

不滿：整潔度
於 2024 年 2 月住了 1 晚
OYO Reservations Dept. 於 2024年3月3日的回應
Please come see us again soon!

4/10 欠佳

Mai

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
no good not next time
於 2024 年 2 月住了 1 晚
OYO Reservations Dept. 於 2024年2月27日的回應
We are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately we failed to exceed this expectation and for this, we are truly sorry.

8/10 不錯

Lien Kai (Tainan City)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
OYO Reservations Dept. 於 2024年1月17日的回應
Please come see us again soon!

8/10 不錯

Lien Kai (Tainan City)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 7 晚
OYO Reservations Dept. 於 2024年1月17日的回應
Please come see us again soon!

8/10 不錯

Zhikai

於 2023 年 12 月住了 1 晚
OYO Reservations Dept. 於 2024年1月11日的回應
Please come see us again soon!

2/10 很差

Wei

於 2023 年 11 月住了 1 晚
OYO Reservations Dept. 於 2023年12月6日的回應
Please come see us again soon!

8/10 不錯

chaoguo (o r)

家人同遊
讚好：整潔度、設施服務和住宿狀況
good
於 2023 年 10 月住了 2 晚
OYO Reservations Dept. 於 2023年11月2日的回應
Thanks for your feedback! We hope to see you again soon!

10/10 優異

Zhongkui

讚好：整潔度、職員與服務和住宿狀況
不错 性价比高！
於 2023 年 10 月住了 1 晚
OYO Reservations Dept. 於 2023年10月31日的回應
我们很高兴听到您在我们这里度过了愉快的时光，并希望很快能再次见到您！

10/10 優異

Heng

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It is prefect
於 2023 年 7 月住了 1 晚
OYO Reservations Dept 於 2023年7月28日的回應
We love hearing this, Heng! We hope you will come back and see us again soon!

6/10 一般

JINGYI

於 2023 年 7 月住了 1 晚
OYO Reservations Dept. 於 2023年7月4日的回應
Please come see us again soon!

8/10 不錯

Yaofang

於 2022 年 6 月住了 2 晚

6/10 一般

Jun

家人同遊
讚好：職員與服務
The location is close to the airport, the facilities are old and the hygiene is general.
於 2022 年 6 月住了 1 晚
OYO Reservations Dept 於 2022年6月16日的回應
Thank you for taking the time to provide your review. We apologize if your stay was less than you had hoped for but we appreciate your candid feedback!

6/10 一般

Peihsuan

讚好：客房舒適度
住宿平平
很平價的住宿，乾乾淨淨，只是淋浴水很小，不過付的押金100元都不知道什麼時候才會退款，很擔心加收，又很麻煩要搞！
於 2021 年 12 月住了 2 晚

8/10 不錯

KAP

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The pool had no heat just from the sun and it was the 1st time in my many stays that I had to pay for parking
於 2024 年 5 月住了 2 晚

10/10 優異

Katie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet!
於 2024 年 5 月住了 5 晚

10/10 優異

Isidra

讚好：整潔度、職員與服務和住宿狀況
The plce was not super busy. Nice and relaxing
於 2024 年 5 月住了 3 晚

8/10 不錯

Ena

於 2024 年 3 月住了 2 晚
OYO Reservations Dept. 於 2024年5月23日的回應
Please come see us again soon!

2/10 很差

Jeffrey

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property reeks of cigarette smoke. We hate cigarettes! Our room smelled like smoke and then they tried to charge us for smoking in our room!!! It is unbelievable. Worst hotel ever.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月23日的回應
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

8/10 不錯

Carlos

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The entire staff was great, front desk & housekeeping had zero issues. Extremely friendly and helpful my entire stay & the hotel itself was pretty clean. The only drawbacks during my stay was the fact that the elevator button on the 3rd floor didn’t work for some reason, so we had to take the stairs, which is fine since it isn’t a higher floor. And the demolition next door is a little noisy in the morning if you’re directly facing it, but it wasn’t a dealbreaker. This is my second time staying here, for the price is definitely worth it.
於 2024 年 5 月住了 5 晚
OYO Reservations Dept. 於 2024年5月23日的回應
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

8/10 不錯

Salvador

伴侶同遊
讚好：整潔度
不滿：住宿狀況
The elevator was by far the worst thing about the Oyo. One functional elevator for an entire floor of rooms, you’re talking half an hour sometimes to get up and down to your room. Same thing for the parking garage elevator, only one worked. Aside from that, dining options were kind of limited, hooters was the only thing open late. The cafe closes way too early, we went for EDC and wouldn’t get up till later, a cup of coffee would have been nice but we had to go off property to get anything worthwhile. Guess we can’t expect much for a cheaper rate and booking later than we should have.
於 2024 年 5 月住了 5 晚
OYO Reservations Dept. 於 2024年5月23日的回應
We want to personally apologize that the hotel did not meet your expectations.

6/10 一般

joshua

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
For being a hotel and casino in Vegas I expected more. There were cracks in the doors chunks missing from the door jam like someone forced it open. The AC was broken in our room. Called there maintenance twice went to the front desk about it. Nothing. It's Vegas it's hot you need ac. But I guess this is there marketing trick to get ppl out of the rooms and into the casino. Won't be back.
OYO Reservations Dept. 於 2024年5月23日的回應
We are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately we failed to exceed this expectation and for this, we are truly sorry.

2/10 很差

Ilaria

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room was dirty, staff was rude, also I got charge for smoking violation and I got charged more then $400 and I don’t smoke nobody does from my family very disappointed I will never return to this horrible place
於 2024 年 5 月住了 4 晚
OYO Reservations Dept. 於 2024年5月23日的回應
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of this situation.

10/10 優異

Pier Angeli

多人同遊
讚好：整潔度、職員與服務和設施服務
like the place. cheapest hotel near the strip. the room and bathroom needs a bit of an improvement but stayable. needs a bit of renovation and more elavators please. had to wait too long for elevators. but staircase is always open. but not convenient if your room is up on the 12th floor. otherwise, it’s got great location if you want a cheap hotel near the strip.
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月23日的回應
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 欠佳

Reiner

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Zimmer wurden nicht gereinigt nur nach mehrmaligen Nachfragen 1 mal. Aufzug ging nicht. Nach Beschwerde wurde gesagt dass wir ja gehen Können. Nie wieder OYO
於 2024 年 5 月住了 8 晚
OYO Reservations Dept. 於 2024年5月23日的回應
Das ist NICHT das, was wir gerne hören. Wir freuen uns sehr über Ihr offenes Feedback zu Ihrem letzten Aufenthalt und werden sicherstellen, dass unser Managementteam sich dieser Situation voll bewusst ist, damit Ihnen oder anderen Gästen des OYO Hotel/Casinos nicht noch einmal etwas passiert.

8/10 不錯

Joel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚
OYO Reservations Dept. 於 2024年5月23日的回應
Please come see us again soon!

6/10 一般

Tyler

商務旅客
讚好：職員與服務
不滿：住宿狀況
Run down hotel.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月21日的回應
We want to personally apologize that the hotel did not meet your expectations.

4/10 欠佳

Robert (Castle Rock)

商務旅客
不滿：住宿狀況
No working ice machine on the floor. No in room coffee or in room refrogerator.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月21日的回應
We want our guests to have the best experience possible where everything exceeds their expectations. We are sorry if that was not the case during your visit.

4/10 欠佳

Colten

於 2024 年 5 月住了 4 晚
OYO Reservations Dept. 於 2024年5月23日的回應
Please come see us again soon!

2/10 很差

Soshi

不滿：整潔度、職員與服務、設施服務和住宿狀況
S
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月21日的回應
Thank you for your review.

6/10 一般

Cammi

親子同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Great location close to the strip. The property is showing its age. Could use updating.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月20日的回應
We apologize that you feel we have under-performed, but we appreciate your candid feedback!

8/10 不錯

Patricia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very affordable and decent location - not right on the Strip but convenient. There was only one working elevator, which we heard has been the case for quite some time. They really need to fix at least one other one. The construction next door at the Tropicana was annoying with jackhammering early in the morning. Otherwise, it was a great experience.
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月20日的回應
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 欠佳

Brian

不滿：住宿狀況
於 2024 年 5 月住了 2 晚
OYO Reservations Dept. 於 2024年5月21日的回應
Please come see us again soon!

10/10 優異

Martha

讚好：整潔度、職員與服務和設施服務
Everything was good just needs some updating but overall was decent.
於 2024 年 5 月住了 2 晚
OYO Reservations Dept. 於 2024年5月20日的回應
Thanks for this great review! We are happy to hear you enjoyed your stay and look forward to seeing you again next time!

2/10 很差

Junichiro

不滿：整潔度、設施服務和住宿狀況
The noise from the air conditioner was too much. You should try sleeping in this room once. You will never be able to sleep. Please don't charge money for a room that people can't sleep in the future.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月20日的回應
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

10/10 優異

CARLOS

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
NICE AND QUIET
於 2024 年 5 月住了 4 晚
OYO Reservations Dept. 於 2024年5月21日的回應
Thank you for this feedback. We’re happy to hear you had a good time and hope you’ll come back and see us again!

6/10 一般

Thorsten

讚好：職員與服務
The A/C was very low. The bes sheets had small hairs on them. Windows were extremely dirty ( probably from the demolition of a building next door) Only one elevator was working… Staff was very friendly and supportive.
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月20日的回應
Thank you for providing this feedback about your recent stay. We’re happy to hear you enjoyed our staff but apologize that our rooms & facilities did not exceed your expectations

6/10 一般

Jonathan

讚好：整潔度、職員與服務和設施服務
Only one of the three elevators were working, which caused some delays getting to and from the room.
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月20日的回應
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

4/10 欠佳

Cristina

不滿：整潔度和住宿狀況
Room was not cleaned well. Faucet handle broken, all the surfaces had dust and sticky parts. Window couldn’t even close all the way so it was loud from outside. Couldn’t sleep the first night because of it
於 2024 年 5 月住了 2 晚
OYO Reservations Dept. 於 2024年5月17日的回應
We want to personally apologize that the hotel did not meet your expectations.

2/10 很差

Jennifer

不滿：整潔度、職員與服務和住宿狀況
Awful
於 2024 年 4 月住了 1 晚
OYO Reservations Dept. 於 2024年5月20日的回應
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 很差

Horacio

伴侶同遊
I got an extra charge on my card
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月23日的回應
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 很差

FLORIBEL

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
OYO Reservations Dept. 於 2024年5月17日的回應
Please come see us again soon!

4/10 欠佳

Lorena

不滿：住宿狀況
Na
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月15日的回應
Thank you for your review.

2/10 很差

Alexiss

Terrible
於 2024 年 4 月住了 2 晚
OYO Reservations Dept. 於 2024年5月15日的回應
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 很差

Jeannie

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff was HORRIBLE! The General manager and the shift manager were so rude!! They charge you a resort fee for a nasty hotel. Out of 6 elevators only ONE was working. It would be over 20 minutes to even get into one. We were on the 11th floor and would take the stairs instead.. Then we received a notice that the smoke detector detected smoke in our room therefore we were going to be charge over $400. I tried talking to the front desk and they gave me a script of that it was non refundable and I had to dispute it with my credit card. Spoke with 2 shift managers who laughed at me when I explained that I didn’t smoke and have never smoked. She was being sarcastic and plain rude! I happened to check the BBB and there are hundreds of complaints for the same reason. So they charge you cheap for your room but get you with these nonsense fees. It is ridiculous.. I will NEVER stay there again. I have submitted multiple complaints to get my refund and it has not happened!! DO NOT STAY AT OYO!!
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月15日的回應
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

10/10 優異

Maysa

於 2024 年 2 月住了 4 晚
OYO Reservations Dept. 於 2024年5月16日的回應
Please come see us again soon!

2/10 很差

Roy

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I checked in and a couple minutes the toilet started to flood . I have a video and pictures .. the lady down stairs was super rude about it . And didn’t want to switch my room . The line was super long to check in as well one one person working in the front it was the worse
於 2024 年 5 月住了 1 晚
OYO Reservations Dept. 於 2024年5月14日的回應
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

6/10 一般

Mariana

讚好：整潔度和職員與服務
於 2024 年 5 月住了 2 晚
OYO Reservations Dept. 於 2024年5月14日的回應
Please come see us again soon!

2/10 很差

Yesenia

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was only one elevator to get to my room, wait time was unreasonable. I had to walk up several flights of stairs to get my room. I would not recommend anyone to stay here.
於 2024 年 5 月住了 3 晚
OYO Reservations Dept. 於 2024年5月14日的回應
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

2/10 很差

Georgina

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
OYO Reservations Dept. 於 2024年5月14日的回應
Please come see us again soon!