Impossible de prendre le petit déjeuner car mes enfants ont moins de 21 ans et que le restaurant « semblait » réservé aux plus de 21 ans (nous avons bien vu des enfants au petit déjeuner donc la vraie raison devait être différente)
Notre problème n’a ému personne dans le personnel, nous sommes donc aller prendre notre petit déjeuner au Caesar Palace.
La prochaine fois nous séjournerons ailleurs.
Tres déçu
Olivier
於 2024 年 8 月住了 1 晚
10/10 優異
Pauline Sandra
2024年8月14日
讚好:整潔度、職員與服務和住宿狀況
Staff in the lounge were wonderful, friendly and efficient. They made the holiday.
Pauline Sandra
於 2024 年 7 月住了 12 晚
10/10 優異
Michael Erhard (Winterberg)
家人同遊
2024年7月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Alles einfach perfekt
Michael Erhard
於 2024 年 7 月住了 8 晚
10/10 優異
Alina
2024年7月25日
讚好:職員與服務和住宿狀況
Alina
於 2024 年 7 月住了 3 晚
10/10 優異
Troy Edward
伴侶同遊
2024年7月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely was a nice place to vacation
Rooms are beautiful
Troy Edward
於 2024 年 7 月住了 3 晚
8/10 不錯
Sergio
多人同遊
2024年7月12日
讚好:整潔度、職員與服務和住宿狀況
Buena
Sergio
於 2024 年 6 月住了 3 晚
10/10 優異
Gilbert
2024年6月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous stay, yet again. They are being modest when they say light fare, it was a meal!
Gilbert
於 2024 年 6 月住了 2 晚
10/10 優異
Michael (Parma)
伴侶同遊
2024年6月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Prestige Club Lounge is an outstanding perk. Breakfast, happy hour, grab and go water/coffee - if you plan around what the Lounge offers (schedule later shows/dinners to maximize happy hour, start each day with breakfast), the benefits will far exceed the cost, especially considering Las Vegas prices if you went elsewhere for the equivalent amount of food & drinks. Service was excellent and everything we had ranged from good to great - we'd definitely go back.
First experience at the Palazzo after previously staying at the Venetian and although it's a similar experience with many shared benefits, my wife and I preferred the Palazzo side, overall.
Michael
於 2024 年 5 月住了 4 晚
8/10 不錯
Elizabeth
多人同遊
2024年5月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Elizabeth
於 2024 年 5 月住了 1 晚
10/10 優異
mary
家人同遊
2024年3月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The best thing about the property os the concerage who went above and beyond to help us
mary
於 2024 年 3 月住了 3 晚
6/10 一般
真實旅客
家人同遊
2024年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room service was great and I really liked being able to send a text for other services. Don't waste money on the Prestige Lounge - the food is is nothing spectacular. My 'city view' was pretty much limited to Treasure Island and the Venitian building.
真實旅客
於 2024 年 3 月住了 2 晚
10/10 優異
Hien
2024年3月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hien
於 2024 年 3 月住了 4 晚
8/10 不錯
Daniel
多人同遊
2024年3月5日
讚好:整潔度、住宿狀況和客房舒適度
Perhaps a Bit Understaffed or Undertrained
It seems lately that hotels and restaurants are typically understaffed, or simply undertraining their staff, resulting in unsatisfactory service levels and significantly increased wait times. My recent stay at the Palazzo was no exception. I had a club level representative promise to assist with a dinner reservation, but never heard from them again. I called for room service one day and got a recording there would be a wait of at least 10 minutes JUST TO ORDER! When I finally reached someone, I was told it would take 90 minutes to receive a turkey wrap. This was repeated on my last day as well. 90 minutes for a chicken sandwich. I find this unacceptable.
Daniel
於 2024 年 3 月住了 3 晚
8/10 不錯
Jessie
伴侶同遊
2024年3月3日
讚好:整潔度、職員與服務和住宿狀況
The suite was huge but starting to feel a little dated in style. No place for ladies to put their feet in the shower to shave. Why does no one have this? We had a club level king without an upgraded view which meant we basically had the ice machine in our bedroom. That was very annoying to pay club prices and still have to deal with that. The club area was nice with strong drinks at happy hour and a nice breakfast with attentive staff. Club level was necessary because there are no coffee machines in the rooms and the line for Starbucks was insane. The room is too large to not have a coffee maker honestly. We also had to call for our room to have service, which also felt cheap. At that level, the rooms should be attended to daily unless there’s a privacy sign on the door.
Jessie
於 2024 年 2 月住了 3 晚
4/10 欠佳
Julian C
商務旅客
2024年3月1日
Not Worth the High Cost
Certainly not worth the high price they charge. Our reception was awful. The evening dinner food selection needs to be totally improved, they rely on pork bacon for most offerings. Space is many times limited. Find another VIP club please.
Julian C
於 2024 年 2 月住了 3 晚
6/10 一般
Young
2024年1月10日
讚好:住宿狀況
Young
於 2024 年 1 月住了 3 晚
10/10 優異
JESUS
家人同遊
2023年11月22日
讚好:職員與服務、住宿狀況和客房舒適度
JESUS
於 2023 年 11 月住了 2 晚
10/10 優異
Swapnil
家人同遊
2023年10月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grand hotel, service could be better
Grand hotel, beautiful and clean. Rooms are large, bed is comfortable, bathroom is huge and clean. They charge for parking (even self).
We had the premium club lounge and it was kind of disappointing and I will skip that. The breakfast is worse than what you get at holiday inn express, evening snacks are even worse. The staff at lounge is great, with Banchi being particularly wholesome !
The best part about lounge is the private check in, check out but that's not enough to justify the price.
The washroom toiletries could be way better than what they provide, we didn't even get a refill on our second day.
Swapnil
於 2023 年 10 月住了 2 晚
10/10 優異
John
商務旅客
2023年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jesus was Amazing at the front desk!! We may come back to stay just because of him!! Great great customer service!!