Hagatna Latte of Freedom Hotels

"All my expectations were met "

"It’s every unprofessional employee especially the receptionist.could find my reservation and has rude attitude and and to find out that they allowed me and give me card keys to room and room comes with no hygiene items only one soap no toothbrush and toothpaste and walks of room has moisture on it so as floors small puddle of water and then as I wake the next day to make and extend stay they tell me I have to pay my security deposit which they didn’t ask me to upon arrival and check in . Then now they tell me to pay . But anyway I tried to eat breakfast this morning and find out there is nobody there to help me at there cafeteria to greet and show me my place of sitting in there eating area and I was there 10 minutes before there closing time for my breakfast . Which I see people that looks like sure stay kitchen staff were there but not helping me so I ask a women what was for breakfast and how can I get my free meal . And her response is that there closed. … it wasn’t even 9am yet it was about 8:52.am and she tells me it’s close so I go "

"Pretty good for the price. But the pool looks too old. The ac was new not like central ac."

"Great facility, loved it! Great for kids!"

"This review is for the apartment number 3 upper level. Was in there 4 hrs and demanded refund and checked myself into a hotel. Positive was check in was easy with getting the key from the lockbox. The stove looked operational and refrigerator operational. The apartment was horrible for the following reasons. Exposed electrical wires from a broken outlet. Exposed wires without a cover, utility room without a door, very hard to open the sliding door, abandoned dirty couch outside beside the door, mildew and extreme dirt inside bathroom window seal front room window seals sliding door window seals. No Wi-Fi, beds very low to ground and uncomfortable, apartment is located close to Beach. Overall not kept well and do not recommend anybody staying there in those conditions. "

"We thoroughly enjoyed our stay. The apartment was very clean. The location was very central to shops and restaurants and a short stroll to the beach and Jimmy dees which is open on the weekends. Any issues were dealt with quickly by the host. We hope to come again soon! "

"The hotel is going through a refurbishment. Once finished, no doubt this would be a proper 4 star (or more) again. Now, it was clean enough and staff is very friendly. We spent most of our time exploring the island by rental car. "

"This unit is not supposed to be in the market. A lot of cockroaches everywhere even on the bed, a disposable shave in the bathroom sink, and so on. "

"The room was dusty, doors were chipped. The entire room was outdated and falling apart. Housekeeping only comes every other day. So, trash won't be picked up daily and trash bags won't be available. The pool floor is rough and tears your skin. Unable to use the tubs and jacuzzi was out of order."