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約克藝術酒店的評價

3.5 out of 5
約克藝術酒店
270 York Street, Launceston, TAS

評價

9.0

卓越

10 分評分，優異；1001 則評價中有 550 則" "
8 分評分，不錯；1001 則評價中有 355 則" "
6 分評分，一般；1001 則評價中有 73 則" "
4 分評分，欠佳；1001 則評價中有 14 則" "
2 分評分，很差；1001 則評價中有 9 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

WAI HON

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
tony 於 2019年11月29日的回應
thank for the great review cheers

10/10 優異

Yingdi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
amazing hotel and highly recommended
really luxury room and beddings reasonable price and I stayed for 2 nights really wanna stay longer. The television here is the best one that I have ever seen in all the hotels where I've lived. The only thing that I hope to improve is no microwave oven. definitely come back ！
於 2019 年 3 月住了 2 晚
richard 於 2019年3月25日的回應
thanks for great review cheers

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
It's good to stay
Good location and the staff is so nice. A lot of choice for eating nearby. Coz our room is nearby the main street, quite noisy at night.
於 2019 年 2 月住了 1 晚
tony 於 2019年2月11日的回應
thanks for the nice comments and review cheers

8/10 不錯

Man Ting

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Tony 於 2019年1月11日的回應
Cheers

8/10 不錯

Yoyo (Tasmania)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel staff, easy to catch the hotel as close CBD by walk
於 2018 年 11 月住了 1 晚
Tony 於 2018年11月26日的回應
Cheers

10/10 優異

WAI CHEONG WILLIAM

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will come back if I get another visit
it was perfect if you don’t mind the room is not too big but this is what I need , location is a bit away from the CBD, that is acceptable and near the Gorge
於 2018 年 10 月住了 2 晚
Tony 於 2018年11月4日的回應
Thanks for the great review.Cheers

6/10 一般

Shun Ling

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 5 月住了 1 晚
Tony 於 2018年6月26日的回應
Cheers

10/10 優異

Lim

讚好：整潔度、住宿狀況和客房舒適度
适合推荐给出门旅游不常呆在房间里的旅者
房间有点小，阳台与隔壁房的连在一起，有点感到不自在（隔壁住客可以从阳台走过来）。除此之外一切体验都良好
Tony 於 2018年4月21日的回應
Thank you for your great review. Cheers and kind regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整體很好
房間整潔，職員很友善，因早到了很多，但職員把她剛清潔好的房間讓我入住，不想我等候。位置也很好，行5-10分鐘就能到美食街與主要的street mall。
Tony 於 2018年3月26日的回應
cheers

10/10 優異

zhanwei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel,good location
Nice hotel,great location,easy to go anywhere you want to go.
於 2018 年 1 月住了 1 晚
Tony 於 2018年2月6日的回應
Thank you. Much appreciated.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great and good value !
Nice room, great lacation!
於 2018 年 1 月住了 1 晚
Tony 於 2018年1月27日的回應
Thank you for your kind review. We have spent so much money time and energy on our extensive renovation, your review is very appreciated. Cheers

6/10 一般

Judy (Hong Kong)

不滿：職員與服務和住宿狀況
到達酒店時,前門鎖上了, 往內面看也見不到有任何工作人員, 最後找到了後門沒鎖上可進去, 等了一會才有工作人員接待check-in. 要上一層樓梯以到達房間. 酒店本來就是一間古老大宅, 陳設很舊, 床舖偶爾看到有螞蟻. 冷氣機滴水, 幸好工作人員很快修好. 最後就是我們是訂了兩晚三人房, 第一晚10時多左右想洗澡時才發現酒店只給了兩條毛巾, 然後我便打電話給酒店, 工作人員語氣很差說我們這麼晚才致電給他們, 雖然很快便把毛巾送到, 但是就是電話裡頭的語氣很差, 所以我對酒店有點失望 然後第二晚一樣只給了兩條毛巾.. 這次我也沒有再打電話給酒店, 免得要受氣. 概括而言, 如果你喜歡古舊英倫風格, 或者您會喜歡這裡, 而且價格來說是蠻便宜的. 若非喜歡此風格的, 建議您往別的酒店
於 2017 年 11 月住了 2 晚
Tony 於 2018年1月1日的回應
cheers

10/10 優異

SIU YIN FLORENCE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
古舊漂亮的酒店
酒店很古老，非常漂亮，職員有禮熱心，附近有food court，大型超市，步行街。正
於 2017 年 8 月住了 2 晚
thank you

6/10 一般

Kenny Kam Fan

讚好：職員與服務

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
值得推薦的住宿
職員反應冷淡,價格合理,位置佳,免費停車,房間闊大舒適,整體住宿體驗滿意,值得推薦的住宿 超市只需步行5分鐘

10/10 優異

Jie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推荐，物有所值
不负期望，很有韵味

8/10 不錯

Ka Chung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
價廉物美
交通方便, 位於市中心, 有免費泊車, 房間舒適, 有露台, 可惜冇WIFI

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Near cataract George, nice park

10/10 優異

hong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
温馨舒适，离市中心也比较近
酒店装修得很温馨，床上用品质量很好，很舒服，公共区域里放着许多古董，可见主人的品味。酒店还有个小院，可以在这里喝喝咖啡吃点心。前台服务也很方便，值得入住。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant and enjoyable
Reasonable price and is situated at a good location. A clean garden with free parking. Room is cosy and with strong British decoration. Recommended if free WIFI is not a must.

8/10 不錯

真實旅客

讚好：整潔度

6/10 一般

Tze Ming

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommended place for staying overnight
Reasonable price with good environment & good location

8/10 不錯

Flora (HK)

讚好：整潔度、住宿狀況和客房舒適度
精品酒店：外表普通，內裏件件精品，簡直是一間精品博物館

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
带有复古传统的酒店,物超所值.
Arrived on afternoon. Seems one couple was taking after the hotel, who is kindness. Clean garden. Room is quite large, car parking is free and easy. The furniture is very good in a traditional style.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

chris

商務旅客
讚好：整潔度
不滿：設施服務
Stayed a few times, clean and close to city.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Philip

於 2024 年 3 月住了 1 晚

10/10 優異

Linda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hard working staff at front desk who clearly multi tasks brilliantly. All our bags were delivered to the rooms prior to our check in. Convenient bag hold system for guests staying at the start and end of a multi day hike. Convenient walking distance to the shops, restaurants and sightseeing. We will be back.
於 2024 年 2 月住了 1 晚

8/10 不錯

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quaint and interesting hotel in a good location. However, it is very noisy as it is located on the corner of two busy roads. No double glazing so take your ear plugs. Shower cubicle miniscule but plenty of hot water.
於 2024 年 2 月住了 1 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff and a lovely room. Clean and very comfortable in a great location close to town.
於 2024 年 2 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

4/10 欠佳

Mark

伴侶同遊
讚好：整潔度
不滿：住宿狀況
The small room felt oppressive with so much dark decor in a room with one small window.Furnishings were opulent but too dour for such a small place. No streaming service, and very little television reception. After travelling all day one wishes to unwind, not necessarily contemplate busy artworks, in a blue room. Overall it seemed ungenerous; I had to go looking for the soap, and other necessities, under the sink away from view, (one small piece for two to share, no shower wash). Fussy, but unwelcoming.
於 2024 年 1 月住了 1 晚

8/10 不錯

Josephine A

於 2023 年 12 月住了 1 晚
The Art Team 於 2023年12月31日的回應
Thanks Josephine. We're glad you enjoyed your stay with us!

8/10 不錯

Greg

讚好：整潔度和住宿狀況
Access to Reception after 6pm is tortuous...it took >30 mins to get checked in as no one was physically present
於 2023 年 12 月住了 1 晚

10/10 優異

Lasse

於 2023 年 12 月住了 1 晚

4/10 欠佳

Steven

不滿：整潔度和職員與服務
They did not accept my booking from your website, asked me to pay again for the room again but this time pay much more, it was after hours checking due to flight cancelled ,they kept me for more than 2 hours until 11 pm behind the closed door, I did not have any choice, I did pay again. Why you did not answer my complaint , don’t you have any responsibility for your customer?!
於 2023 年 11 月住了 1 晚
Art Hotel Management 於 2023年11月30日的回應
Hi Stephen & Shadi,We do sincerely apologize that this was your experience. We are following up this complaint with our night service team. This is unacceptable and not at all a reflection on how we endeavor to conduct business. We will be in touch with you further in relation rectifying this matter.Kind regardsArt Hotel Management

8/10 不錯

Andrew

於 2023 年 11 月住了 1 晚

10/10 優異

Sean

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location to the centre of town. Easy walk to many restaurants and cafes. Neat, clean and although on a busy-ish corner, the traffic noise wasn’t an issue and I’m a very light sleeper. My only negative would be supplying a plug for the bathroom sink. Just for shaving so that I not wasting heaps of water. But, that’s a really minor issue.
於 2023 年 10 月住了 2 晚

8/10 不錯

Neil

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Alicia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would be good if food available
於 2023 年 9 月住了 1 晚

8/10 不錯

Peter

於 2023 年 9 月住了 1 晚
Tony 於 2023年9月19日的回應
cheers

8/10 不錯

Kay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Problem Solved
Check in was effortless, friendly and informative. After settling in and sleeping before an evening out I decided to put some heating on in the room, however could not get the heating unit to work. Contacted reception manager Tony who thought the problem might just be remote needing battery change so changed battery but still no success. After trying multiple things Tony offered to change my room or if I did not want that he would bring in a portable column heater. I asked for the column heater which Tony brought in quickly, however that wouldn’t work either. After trying another heater it appeared the power outlets were not working on that side of the room after some recent electrical work. Finally Tony brought in the heater from his own office and we were able to get it working on the other side of the room. I can only say that despite the heating difficulty Tony was an absolute legend and very determined that I would be warm and comfortable for my stay. Once back from my evening out I had a warm, comfortable and quiet sleep. Many thanks to Tony for being such a patient, helpful and persistent person.
於 2023 年 9 月住了 1 晚
Tony 於 2023年9月19日的回應
(-:

10/10 優異

Wayne Anthony

讚好：整潔度、職員與服務和住宿狀況
Unique accommodation, great hosts.
於 2023 年 8 月住了 1 晚
Tony 於 2023年9月8日的回應
Thanks

10/10 優異

Angela

於 2023 年 8 月住了 1 晚
Tony 於 2023年8月28日的回應
Cheers and thanks

10/10 優異

Michele

於 2023 年 8 月住了 1 晚
Tony 於 2023年8月15日的回應
ThankyouCheers

10/10 優異

Alex

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Tony 於 2023年8月15日的回應
ThankyouCheers

8/10 不錯

Peter

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Veery boutique small hotel but has quirky interior design making it an interesting place to stay. It is easy to locate and convenient to walk to the CBD and other tourist attractions near by such as the Gorge walk and Penny Royal.
於 2023 年 7 月住了 1 晚
Tony 於 2023年7月26日的回應
Thank you Cheers

10/10 優異

Mel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and doesnt feel like a hotel
Fantastic as always
於 2023 年 7 月住了 1 晚
Tony 於 2023年7月26日的回應
Thank you very muchCheers