Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 優異
Alicia
親子同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They are doing remodeling we stayed on the 4th floor which is completely remodeled it was really nice and I would stay at this property again
Alicia
於 2024 年 4 月住了 1 晚
Tina 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 優異
Tiffany
親子同遊
2024年4月27日
讚好:整潔度、職員與服務和設施服務
It isn't the nicest property but they were in the middle of remodeling. I would like to go back after the they are done and see if it makes a difference. The pool and hot tub could use some TLC but my daughter enjoyed the pool and I enjoyed the hot tub. Overall I enjoyed my stay and would stay here again.
Tiffany
於 2024 年 4 月住了 1 晚
Tina 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
6/10 一般
Amy
2024年4月21日
Amy
於 2024 年 4 月住了 1 晚
Tina 於 2024年5月15日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
8/10 不錯
Clayton
家人同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok
Clayton
於 2024 年 3 月住了 1 晚
Tina 於 2024年3月26日的回應
Dear Clayton, Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
6/10 一般
Addison
2024年3月24日
讚好:職員與服務
不滿:整潔度
the staff was great. however our room was very loud and the shower was not very clean
Addison
於 2024 年 3 月住了 1 晚
Tina 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. I apologize for the renovation noise, I know it could be very unpleasant with a lot of construction. We appreciate your understanding. Again, thank you for choosing Holiday Inn Express
6/10 一般
Roger
伴侶同遊
2024年3月7日
We didn’t get to go. It was non-cancelable and we had a horrible snowstorm so we couldn’t get there so we lost our money.
Roger
於 2024 年 3 月住了 1 晚
Tina 於 2024年3月12日的回應
We are very sad you did not get to experience the stay with us. We hope that it works out for you and can't wait to have you as a guest.
2/10 很差
Jonpaul (Carbondale)
2024年2月29日
讚好:職員與服務
不滿:整潔度和住宿狀況
Jonpaul
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月18日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
6/10 一般
Dan
2024年2月25日
Dan
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
10/10 優異
Eddie
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
great service
Eddie
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月15日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 優異
Rick
家人同遊
2024年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quiet close to restaurants and freeway
Rick
於 2024 年 2 月住了 1 晚
Tina 於 2024年2月22日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 801-773-3773 or tina@redstonehotelgroup.com.Sincerely,TINA TASSOtina@redstonehotelgroup.com
10/10 優異
Stanton
家人同遊, 多人同遊
2024年2月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is excellent
Stanton
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月15日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
4/10 欠佳
Herschel
商務旅客
2024年2月16日
讚好:整潔度
不滿:住宿狀況和客房舒適度
Not pleased
Upon arrival they tried to put us in a room different from what we had booked, we had booked a sweet with a jetted tub. According to the front desk they had not checked their bookings and had closed down the third floor for construction, the fourth floor was already closed. We started looking for another room at another place and was told that they were putting the room back in order and we could get stay in the room we had booked at 3:45 so we waited and got the key. The keys would not work so I had to get another one that worked. The construction workers did not shut down in the room next door until after 7pm. Tearing down the bed banging into the wall making all kinds of noise. The room was clean but the 3rd floor was a mess. Lamps and other construction materials in the hall. The ladies at the front desk were kind but this was one of the worst stays we have had to date.
Herschel
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月18日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
10/10 優異
Sandra (Parma)
家人同遊
2024年2月10日
讚好:整潔度和職員與服務
The hotel is being remodeled and updated. The door locks are old and only worked half the time. The first room we were given had such a powerful smell it gave us a headache and we had to be moved to another room. The staff were incredibly nice about it.
Sandra
於 2024 年 2 月住了 1 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Kaitlyn
2024年2月10日
Kaitlyn
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
2/10 很差
Megan
2024年2月8日
Megan
於 2024 年 2 月住了 1 晚
Tina 於 2024年3月25日的回應
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
10/10 優異
David
伴侶同遊
2024年1月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hot breakfast
David
於 2024 年 1 月住了 1 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Brenna
家人同遊
2024年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was clean and so was the pool and spa. Good breakfast
Brenna
於 2023 年 12 月住了 3 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Janette
家人同遊, 寵物同遊
2023年12月30日
讚好:整潔度、職員與服務和住宿狀況
The room was comfortable
Janette
於 2023 年 12 月住了 1 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Canna
2023年12月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Love it
Clean room, friendly staff and love the free breakfast.
Canna
於 2023 年 12 月住了 1 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
4/10 欠佳
Jeffrey
2023年12月25日
不滿:整潔度、職員與服務和住宿狀況
Jeffrey
於 2023 年 12 月住了 1 晚
Tina 於 2024年2月13日的回應
Our sincere apologies for not meeting your expectations. We thank you for your review and hope you will give us another chance to meet your expectations.
10/10 優異
Wendy
2023年12月21日
Wendy
於 2023 年 12 月住了 1 晚
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Stacy
家人同遊, 寵物同遊
2023年12月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice having a private door going outside, any room with a balcony to sit on is awesome
Stacy
於 2023 年 12 月住了 1 晚
Tina 於 2023年12月14日的回應
Hi Stacy, Thank you for your kind review. Thank you for choosing Holiday Inn Express for your recent stay. We loved having you here and hope we get to see you again soon. Your Friends at Holiday Inn Express Layton, UT
10/10 優異
Vanessa
2023年12月8日
Vanessa
Tina 於 2024年2月13日的回應
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 優異
Susan
伴侶同遊, 寵物同遊
2023年11月21日
讚好:整潔度、職員與服務和設施服務
Very well kept hotel in a nice area, we felt safe walking the dog late at night. The staff was upbeat and helpful! Even though there was construction going on it did not impact our stay because it was happening midday when we were out.
Susan
於 2023 年 11 月住了 1 晚
Amelia Dalton 於 2023年11月27日的回應
Thank you for your review and we are happy to hear your stay with us was good. We hope to see you the next time you are in town.
8/10 不錯
douglas
2023年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Breakfast, Comfy Bed, Great cookies at 7pm
douglas
於 2023 年 11 月住了 1 晚
Amelia Dalton 於 2023年11月17日的回應
Thank you for your review
10/10 優異
Lorenzo
2023年11月4日
Lorenzo
於 2023 年 11 月住了 1 晚
Amelia Dalton 於 2023年11月27日的回應
Thank you for your review
6/10 一般
Ruby
伴侶同遊
2023年10月24日
讚好:整潔度
Hotel very close to the I15 with great shopping and dining options. The room was clean but the hotel is very dated.
Ruby
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月24日的回應
Thank you for staying with and I am happy to tell you that we will be starting our renovation by the end of the year. We hope to see you the next time you are in town.
8/10 不錯
Joseph or Casey
家人同遊
2023年10月23日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Joseph or Casey
於 2023 年 10 月住了 2 晚
Amelia dalton 於 2023年10月24日的回應
Thank you for you r review
8/10 不錯
Elizabeth
家人同遊
2023年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
Hotel has a great location. It is a an older hotel, but nice. Right by a Target.
Elizabeth
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月21日的回應
Thank you for your review and feedback. We are happy to hear you enjoyed your stay with us.
10/10 優異
Nidia
2023年10月15日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Nidia
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月21日的回應
Thank you for your review.
10/10 優異
Jake (Hines)
伴侶同遊
2023年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to many restaurants, all within walking. Shopping was also very close. Motel was easy to find, clean, and offered a good choice for breakfast.
Jake
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月15日的回應
Thank you for your review, we are happy to hear you enjoyed your stay.
10/10 優異
Tyler
家人同遊
2023年10月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tyler
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月15日的回應
Thank you for your review.
10/10 優異
Jose pedro
家人同遊
2023年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy tranquilo y relajante
Jose pedro
於 2023 年 10 月住了 1 晚
Amelia dalton 於 2023年10月21日的回應
Thank you for staying with us, we are happy to hear you enjoyed your stay with us,
10/10 優異
jason
2023年10月8日
讚好:整潔度、職員與服務和住宿狀況
Nice stay
jason
於 2023 年 10 月住了 1 晚
Amelia Dalton 於 2023年10月15日的回應
Thank your for your review
10/10 優異
Brandi
2023年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds are comfortable. Great fridge and microwave.
Brandi
於 2023 年 9 月住了 3 晚
Amelia Dalton 於 2023年10月15日的回應
Thank you for your review, we are happy to hear you enjoyed your stay.
4/10 欠佳
Joe
2023年10月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Breakfast was lacking, the vending machines were broken, my card to the room stopped working every day, no hot tub, dirty pool. No bueno.
Joe
於 2023 年 9 月住了 4 晚
Amelia Dalton 於 2023年10月2日的回應
I am sorry your stay with us was not up tot he standard we would like to up hold. I will be addressing these issues you have brought to our attention
10/10 優異
Brent
商務旅客
2023年10月2日
讚好:整潔度、職員與服務和住宿狀況
Very good!
Brent
於 2023 年 9 月住了 1 晚
Amelia Dalton 於 2023年10月2日的回應
Thank you for your feedback
10/10 優異
Darren
2023年9月29日
Darren
於 2023 年 9 月住了 1 晚
Amelia Dalton 於 2023年10月21日的回應
Thank you for your review
10/10 優異
Lauro (Riverton)
2023年9月24日
讚好:設施服務
Great location
Lauro
於 2023 年 9 月住了 1 晚
Amelia Dalton 於 2023年9月28日的回應
Thank you for your review
8/10 不錯
Jeffree
商務旅客
2023年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property Holiday Inn never disappoints.
Jeffree
於 2023 年 8 月住了 1 晚
Amelia Dalton 於 2023年9月28日的回應
Thank you for your review and we appreciate the great feedback.
10/10 優異
Breanne
伴侶同遊
2023年9月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were just passing through on vacation. Was a good spot for us to stay for the night. No complaints and had a nice breakfast in the morning to get us going.
Breanne
於 2023 年 9 月住了 1 晚
Amelia Dalton 於 2023年9月28日的回應
Thank you for the positive feedback and appreciate you staying with us and we are happy to hear you enjoyed your stay with us.
6/10 一般
Brenda
商務旅客
2023年9月11日
讚好:職員與服務和客房舒適度
不滿:住宿狀況
Definitely needs updating. We had to change rooms because of the smell in the 1st room they gave us. Smelled like cat urine.
Brenda
於 2023 年 9 月住了 1 晚
Amelia Dalton 於 2023年9月11日的回應
Thank you for your feedback and we are happy to say that you we will be undergoing a renovation by the end of the year.