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猶他鹽湖城/萊頓希爾頓惠庭酒店的評價

3 out of 5
猶他鹽湖城/萊頓希爾頓惠庭酒店
803 W Heritage Park Blvd, Layton, UT

評價

8.4

很好

10 分評分，優異；630 則評價中有 337 則" "
8 分評分，不錯；630 則評價中有 164 則" "
6 分評分，一般；630 則評價中有 54 則" "
4 分評分，欠佳；630 則評價中有 46 則" "
2 分評分，很差；630 則評價中有 29 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

canon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It's ok
於 2018 年 7 月住了 3 晚
General Manager 於 2018年8月8日的回應
Dear canon, Sorry we didn't get a real chance to WOW you it looks like. Hopefully next time you come you will be able to give a 5 out of 5:) Sincerely, Nancy

10/10 優異

Yitong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
希尔顿酒店真的很棒，如果早餐再多点就完美了
於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good!

10/10 優異

Nicholas

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice suites, well appointed, comfortable. Staff was lovely.
於 2024 年 2 月住了 3 晚
Hannah 於 2024年5月12日的回應
Dear Nicholas, we just wanted to say thank you for your feedback. We are also so happy to hear that you had a great stay with us!

10/10 優異

Jon Allie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent personalzation from the staff very friendly outstanding. Text msg to see if you needed anything, upgraded above class of service
於 2024 年 4 月住了 1 晚
Hannah 於 2024年5月3日的回應
Dear Jon Allie, I just wanted to say thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again soon, and congratulations on the marriage:)

8/10 不錯

Stefanie

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Pamela (Yucaipa)

讚好：整潔度、職員與服務和住宿狀況
The staff was so friendly and welcoming. We have 2 small dogs and the front seat gal gave a bag full of treats for the dogs.
於 2024 年 4 月住了 1 晚

10/10 優異

Rick (Ketchum)

讚好：整潔度、職員與服務和住宿狀況
asd;'lkfa's;dglka'sd;kl
於 2024 年 4 月住了 1 晚

10/10 優異

Savanah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The kids had a great time in the pool and really enjoyed breakfast! The woman running it was so sweet and even add secret chocolate chips to my daughters waffle ( she asked me first if it was ok) that made my daughters morning!
於 2024 年 3 月住了 3 晚

10/10 優異

Maggie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Katie - Director of Sales 於 2024年4月2日的回應
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back!

10/10 優異

Seana

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed my staff. Staff were very helpful
於 2024 年 3 月住了 2 晚
Katie - Director of Sales 於 2024年4月1日的回應
Thank you Seana for your recent stay with us at the Home 2 Suites Layton. We are lucky to have a great staff at our hotel. We look forward to welcoming you back in the future!

10/10 優異

Cam

於 2024 年 3 月住了 3 晚
Katie - Director of Sales 於 2024年4月1日的回應
Thank you for your review Cam and we're happy to hear you enjoyed your recent stay. We look forward to having you back in the future!

10/10 優異

Keith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was in a great area, the staff was friendly
於 2024 年 3 月住了 3 晚
Katie - Director of Sales 於 2024年3月14日的回應
Thank you Keith for your recent stay with us! We're glad to hear it was a 5 out of 5. We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 優異

Lauren

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed here to get out of a crazy blizzard, it quickly became my family’s favorite hotel we stayed in there entire week! Would stay again! Great helpful staff, great breakfast and comfortable beds.
於 2024 年 3 月住了 1 晚
Hannah 於 2024年3月8日的回應
Dear Lauren, I just wanted to say thank you so much for the feedback. We are so happy to hear that you and your family enjoyed your stay with us. We would definitely love to have you all back real soon. Thank you:)

2/10 很差

Ashley

親子同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Pool wasn’t working. That’s the reason we took a trip to slc for my sons bday, he wanted to go swimming 😔 loud neighbors all night.
於 2024 年 2 月住了 1 晚
Katie - Director of Sales 於 2024年2月19日的回應
Thank you for your recent stay with us Ashley. I apologize regarding the pool closure. We had a couple of delays that pushed back our opening date. We would love to know if there's anything we can do to make this right for you.

10/10 優異

Heidi (Blackfoot)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We absolutely loved our stay! The staff was amazing, one of the managers, Hannah, went above and beyond, she even came up to our room to try and help me figure out the tv for my son with his switch. Then sent a text later asking if everything was going well and if there was anything else she could do (she deserves a raise!) Breakfast was great, lots of options, even full on sausage and cheese breakfast sandwiches. Their pool was under renovation but we were able to go across the street to their sister hotel and swim there. If you’re in the Layton, Utah area I definitely recommend staying here. They even let us check out a little later because I had woke up with a migraine and it was taking all I had to get up and going.
於 2024 年 2 月住了 2 晚
Hannah 於 2024年2月12日的回應
Dear Heidi, I just wanted to say thank you so much for your feedback! It was such a pleasure to have you stay here with us. We are so glad to hear that you enjoyed your stay! I hope that you and your kids enjoyed a nice weekend away, and we hope to see you again really soon!

10/10 優異

Kasandra

讚好：住宿狀況和客房舒適度
Weekend getaway
Had a fantastic stay. The staff was great and very helpful, especially since we ended up arriving extremely early (1:00 in the morning) because we traveled early because of weather. We were willing to change rooms at regular checking but they put us in our room that we had reserved. I would recommend this property very highly. The only downside was the pool was closed because of maintenance but didn’t detract from the stay.
於 2024 年 2 月住了 2 晚
Hannah 於 2024年2月12日的回應
Dear Kasandra, we are so happy to hear that you had a fantastic stay with us! We really appreciate your feedback! We hope to be able to welcome you home again really soon.

10/10 優異

Matt

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Hannah 於 2024年2月11日的回應
Dear Matt, we are so glad to hear that you had a good stay with us. Thank you very much for this feedback. We hope to see you again really soon.

10/10 優異

Cherelle

於 2024 年 2 月住了 1 晚
Hannah 於 2024年2月12日的回應
Dear Cherelle, I just wanted to say thank you for your feedback! We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Katie - Director of Sales 於 2024年1月29日的回應
Thank you for your recent stay with us at the Home 2 Suites Layton! We look forward to welcoming you back again!

8/10 不錯

Melanie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It worked out perfect for our short stay. Very clean accomodations.
於 2024 年 1 月住了 1 晚
Katie - Director of Sales 於 2024年1月29日的回應
Thank you for your recent stay with us Melanie. We're happy to hear it worked for your short stay. We look forward to welcoming you back at the Home 2 Suites Layton!

10/10 優異

Jeanine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Katie - Director of Sales 於 2024年1月11日的回應
Thank you for your recent stay at the Home 2 Suites Layton Jeanine! We're glad to hear it was a 10 out of 10 and we look forward to welcoming you back again!

10/10 優異

Bryan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Hannah 於 2023年12月27日的回應
Dear Bryan, thank you so much for your feedback. We appreciate you staying with us, and we hope to see you again soon.

10/10 優異

Audrey

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Katie - Director of Sales 於 2023年12月13日的回應
Thank you for your recent stay at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay! We look forward to welcoming you back.

6/10 一般

Olivia

家人同遊
讚好：整潔度、職員與服務和設施服務
Everything was pretty average except for the mattresses on the beds. I probably would have gotten better sleep on the floor. For an extended stay hotel it's hard to imagine anyone sleeping more than a few nights on those uncomfortable mattresses and not developing back problems
於 2023 年 11 月住了 3 晚
Katie - Director of Sales 於 2023年11月29日的回應
Thank you Olivia for your recent stay with us. I'm sorry to hear that the mattress was not comfortable during your stay with us. We hope you consider staying with us again in the future.

10/10 優異

Randall

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love this hotel brand- always clean, roomy, friendly staff. Have stayed several times and it is always a great experience.
於 2023 年 11 月住了 3 晚
Katie - Director of Sales 於 2023年11月29日的回應
Thank you Randall for your review. We're glad to hear that you enjoyed your recent stay with us. We look forward to having you stay with us again!

10/10 優異

Jessica

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff actually responded to my questions and did so quickly before our stay. Then during our stay they were just as responsive to our concerns. The only problems were the smell when we arrived because someone on our floor had cooked something smelly (to be expected at places with kitchens in them) which went away by the time we came back, and our bathroom door didn’t have a lock. One of the microwaves in the room didn’t work but there was a microwave oven so it was fine 😊 loved the room layout. Also after voicing concerns about these things the staff responded quickly saying they would look into it. Love the curtain between the beds and there was so much counter and drawer space!
於 2023 年 10 月住了 2 晚
Katie - Director of Sales 於 2023年10月23日的回應
Thank you for your recent stay with us at the Home 2 Suites Layton. We're so glad to hear you enjoyed your stay. We look forward to welcoming you back in the future!

6/10 一般

Sarah

於 2023 年 10 月住了 1 晚
Katie - Director of Sales 於 2023年10月17日的回應
Thank you for your recent stay at the Home 2 Suites Layton. I'm sorry to hear your stay wasn't a 5 and would love to hear how we can make it better.

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
I was very impressed by this hotel. Rooms were wonderful and reasonably in price. Would definitely stay there again.
於 2023 年 9 月住了 1 晚
Hannah 於 2023年10月2日的回應
Dear Linda, Thank you so much for your feedback, and we are so glad to hear that you had a great stay with us. We cannot wait to welcome you back soon.

8/10 不錯

Josie

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was having a hard time with the tv - luckily Hanah and Pamela were able to remedy the problems. Thank you again for your responsive, helpful and kind manner
於 2023 年 9 月住了 2 晚
Hannah 於 2023年9月28日的回應
Dear Josie,Thank you so much for your feedback. We really appreciate it. Again, we are very sorry that you were experiencing troubles with the tv. We hope to see you again soon.

10/10 優異

KEVIN

於 2023 年 9 月住了 5 晚
Katie - Director of Sales 於 2023年10月27日的回應
Thank you for your recent stay with us Kevin. We're so glad to hear it was a 5 out of 5! We look forward to having you stay with us again!

8/10 不錯

Alexander

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Katie - Director of Sales 於 2023年9月19日的回應
Thank you for your recent stay with us Alexander. We're glad to hear you enjoyed your stay. We would love to hear how we can make the next stay even better!

6/10 一般

Allan

讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
The property was well kept with nice size rooms and a hard bed if you like that sort of thing but the breakfast left much to be desired and the staff seemed to often be invisible. There was no one at the front desk anytime I went to ask a question, including for check in. Most of breakfast time there were no staff members visible and the dairy fridge was often not stocked and available only on request or out of stock all together.
於 2023 年 9 月住了 3 晚
Katie - Director of Sales 於 2023年9月7日的回應
Thank you Allan for your recent stay at our hotel. We will follow up with our breakfast and front desk teams to ensure staff are visible and items are stocked.

10/10 優異

Jane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very friendly. Room was neat
於 2023 年 9 月住了 1 晚
Hannah 於 2023年9月5日的回應
Dear Jane, we are pleased to hear that you had a great stay with us. We appreciate your feedback and your business with us. We hope to see you again soon.

4/10 欠佳

Robert (Westminster)

家人同遊
讚好：職員與服務
不滿：整潔度和設施服務
I was disappointed in our stay as a Hilton Honors member. Our televisions did not work in our two room suite when we arrived. The evening front desk attendant was able to assist in fixing one tv on our first night but the bedroom tv was stuck on one channel. The floors in our suite were filthy. Our feet left a very visible brown footprint in the shower. I took a picture of it for the attendant to see and she immediately attempted to have housekeeping clean our room again. The breakfast was unsatisfactory and much of it was picked over with an hour left. The attendant wasn’t refilling the items that were low or out as we had to ask for multiple items such as milk and bowls to put cereal in. The two front desk attendants we spoke with did their best to make our stay more enjoyable but their hands were tied. This property doesn’t employ a maintenance staff on the weekends so they were unable to fix our bedroom tv completely. The concern exhibited by the two desk clerks is the only reason I am giving two stars. Otherwise, our experience here was worth no more than one star.
於 2023 年 9 月住了 2 晚
Hannah 於 2023年9月5日的回應
Dear Robert, we greatly appreciate your feedback that you have given us. We are very sorry to hear that you did not have a great experience with us, and we will use this feedback to improve each of our departments, and to ensure that we are providing the best possible stay for our guests. We really appreciate your business with us, and we really hope to see you again in the future.

10/10 優異

David

於 2023 年 8 月住了 1 晚
Katie - Director of Sales 於 2023年10月27日的回應
Thank you for your recent stay David. We're excited to hear you enjoyed your stay. We look forward to having you stay with us again at the Home 2 Suites Layton!

10/10 優異

Jerry

於 2023 年 8 月住了 1 晚
Hannah 於 2023年9月28日的回應
Dear Jerry, we are so glad to hear that you had a great stay with us. We hope to see you again sometime soon.

10/10 優異

Ralph

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Hannah 於 2023年8月15日的回應
We appreciate your feedback Ralph, and we are so pleased to hear that you had a great stay with us. We appreciate your business, and we hope to see you again really soon.

2/10 很差

Chuck

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
#1. When we booked the hotel nowhere did it say that the swimming pool was closed. #2. The bed is hard as a rock. Not comfortable! 3. The shower in our room was extremely small. 4. The toilet was very hard to flush. You had to hold the button on top of the tank for a long time for it to completely empty. 5. I thought I was going to a 5 star hotel and I would rate it a low 2.
於 2023 年 8 月住了 1 晚
Hannah 於 2023年8月14日的回應
Dear Chuck, we sincerely appreciate your feedback that you have given us. We are truly sorry that you did not have a good experience at our hotel. It is posted on all websites that our pool is closed at this time. I apologize that you were not made aware of this. We will have maintenance take a look at the toilet that was in your room. We at Home2 appreciate your business, and we do hope that you come and stay with us in the future.

10/10 優異

Glade

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Katie - Director of Sales 於 2023年8月7日的回應
Thank you for your recent stay with us at the Home 2 Suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back.

6/10 一般

Carolyn

讚好：整潔度、職員與服務和住宿狀況
Everything was good, breakfast nice. The surprise $75 charge not right.
Hannah 於 2023年8月11日的回應
Hello Carolyn, we are so happy to hear that you enjoyed your stay with us, and that the breakfast was nice for you. I just wanted to let you know that the 75 charge was your pet fee. I apologize that it came as a surprise to you. We hope to see you again in the future.

8/10 不錯

Ashley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Katie - Director of Sales 於 2023年8月1日的回應
Thank you Ashley for your recent stay with us. We would love to hear how we can make it a 5 next time! We look forward to you staying with is again!

10/10 優異

Yun-Hee (Palm Desert)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Katie - Director of Sales 於 2023年8月1日的回應
Thank you for your recent stay with us. We're happy to hear you enjoyed your stay. We look forward to welcoming you back!

8/10 不錯

Makay

於 2023 年 7 月住了 1 晚
Katie - Director of Sales 於 2023年8月7日的回應
Thank you Makay for your recent stay with us. We would love to hear how we can make the next stay a 5!

10/10 優異

Harold

於 2023 年 7 月住了 1 晚
Katie - Director of Sales 於 2023年7月12日的回應
Thank you Harold for your recent stay with us. We're happy to hear it was excellent! We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Katie - Director of Sales 於 2023年7月10日的回應
Thank you Jennifer for your recent stay with us. We're so glad to hear it was a 10! We look forward to having you stay with us again at the Home 2 Suites Layton.

10/10 優異

Robert

多人同遊
Na
於 2023 年 7 月住了 1 晚
Katie - Director of Sales 於 2023年7月10日的回應
Thank you Robert for your recent stay with us at the Home 2 suites Layton. We're glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

10/10 優異

Jessica

於 2023 年 6 月住了 2 晚
Katie - Director of Sales 於 2023年7月24日的回應
Thank you Jessica for your recent stay with us. We're so glad to hear your stay was a 5! We look forward to welcoming you back at the Home 2 Suites Layton.

10/10 優異

Benjamin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚
Katie - Director of Sales 於 2023年6月27日的回應
Thank you Benjamin for your recent stay with us. We're glad you enjoyed your stay with us at the Home 2 Layton. We look forward to welcoming you back in the future.

8/10 不錯

David (Kingman)

讚好：整潔度和職員與服務
於 2023 年 6 月住了 1 晚
Katie - Director of Sales 於 2023年6月26日的回應
Thank you for your recent stay with us at the Home 2. We would love to hear how we can make your next stay a 5.