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馮斯科羅貝城堡酒店的評價

5 out of 5
馮斯科羅貝城堡酒店
Route de Saint-Canadet, Le Puy-Sainte-Reparade

評價

9.2

卓越

10 分評分，優異；73 則評價中有 51 則" "
8 分評分，不錯；73 則評價中有 15 則" "
6 分評分，一般；73 則評價中有 2 則" "
4 分評分，欠佳；73 則評價中有 3 則" "
2 分評分，很差；73 則評價中有 2 則" "

9.6/10 

整潔度

9.0/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good service and beautiful decor
A well decorated chateau! As a historical heritage, the chateau is well maintained and there is a floor of common area that is decorated in the traditional French style. Basically like a museum and we managed to take many beautiful photo there. Rooms are well decorated with the classic French style. Staff is very helpful and nice, food in the restaurant is also very tasty with reasonable price. Would definitely recommend.
於 2019 年 7 月住了 1 晚

10/10 優異

Patrick

於 2023 年 10 月住了 2 晚

8/10 不錯

Michael

讚好：整潔度和職員與服務
於 2023 年 10 月住了 4 晚

8/10 不錯

robert

讚好：整潔度、職員與服務和住宿狀況
Restaurant food was not up to standard fir the hotel
於 2023 年 10 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好：客房舒適度
아쉬운 숙박경험
아름답지만, 개선이 필요한 호텔 숙박기간 내내 방에서는 나방이 날아다니고, 샤워기는 수온이 들쭉날쭉 온도가 계속 변했으며, 하수구 물은 빠지지 않음. 외부의 아름다움에 비해 시설 정비가 못따라가는 느낌
於 2023 年 9 月住了 2 晚

10/10 優異

Remi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super parenthese romantique
Super parenthese romantique d une nuit au chateau de fonscolombe. Le personnel est aux petits soins, les lieux sont sublimes et le restaurant vraiment top
於 2023 年 8 月住了 1 晚

8/10 不錯

Sera

家人同遊
讚好：整潔度和職員與服務
We are traveling around Aix-en- Provence and Luberon area for a week and staying various 5 star hotels mostly members of Relais Cheatau chain. Some of them are beyond our expectaions but Fonscolombe was not in that category although it has a great potential. Chateau Fonscolombe spans a huge area so they may have beautiful well kept gardens which means not trimmed but well kept ( each time we mentioned the hotel staff about our concerns they make explanations based on environmental issues. ) For example the pool area and the pool was not taking good care literally there was nobody to clean the pool and the pool area.. On the other hand the hotel rooms are very clean. The decorations of the room is ok but not impressive. Also the whole Chateau needs a better decoration. There are two or may be three restaurants in the hotel. One is gastronomic which we didn’t prefer to eat but the other one was quiet good. The breakfast they served was good. Overall the hotel has huge potential but need to elevate their operations especially the outdoor facilities.
於 2023 年 8 月住了 2 晚

10/10 優異

Mike

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Service in the restaurant and lounge area not as good as it has been. The food is also at its maximum in price but not in quality. Overall a wonderful place. The staff in the reception was always very kind
於 2023 年 7 月住了 5 晚

10/10 優異

Vincent

讚好：整潔度、職員與服務和住宿狀況
C’était parfait
於 2023 年 6 月住了 3 晚

10/10 優異

Manu

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Jessica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The country is the country.. even in France
I did love the Chateau- although my first room was nothing like the picture. I felt as though I was put in the maides quarters, which was dark sad and drabby. For the price I was disappointed and asked for the room in the picture- but had to get to an appointment. When I returned- the room was even worse. I ended up having to pay additional for the room I wanted. I wasn’t happy about that- but I didn’t come to this place to stay in a dungeon. The staff was so friendly almost to a fault. It was lovely once I got the room I wanted - it was the 3rd try and big effort but the property was beautiful.
於 2023 年 5 月住了 3 晚

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The chateau is absolutely exquisite, made all the more so by the wonderful and attentive staff. The venue is like something out of a dream; beautiful rooms, fantastic restaurant, grounds to wander on and view the vineyards (and two donkeys). All the staff are friendly, accommodating, and knowledgeable. The divine Coralie Gourjaud (Front Office Manager) made our stay truly perfect. Special mention to Lucas Bourgville (wonderful concierge service) and the charming sprite Hilda in the dining room.
於 2023 年 4 月住了 4 晚

10/10 優異

Andrew

於 2023 年 5 月住了 5 晚

10/10 優異

Sonja

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful stay with a warm and accommodating staff (Coralie was great!) and wonderful spa offerings (Nadine at the spa is amazing!). Even though my original booking had to be modified due to a private event, the staff helped with adjusting the booking. Loved how they promote wellness culture - I would definitely stay here again!
於 2022 年 10 月住了 2 晚

8/10 不錯

Flavio

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 9 月住了 3 晚

10/10 優異

Shayan

於 2022 年 8 月住了 2 晚

10/10 優異

Geoffroy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Une veritable parenthèse enchantée en provence combinant le charme de l'abcien, le confort moderne. Un service tres efficace et souraint rendant l'experience encore plus unique.
於 2022 年 8 月住了 3 晚

10/10 優異

Lam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A unique Castle stay on a wonderful vast property.
於 2022 年 8 月住了 3 晚

10/10 優異

Eliahu (Tel Aviv)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a lovely place Feels as if you are in a push 17th century facility The chateau is kept so beautiful all the details are authentic yet it is up to date with technology Wi-Fi room amenities spa and pool And above all this the stuff is so friendly (bravo s charlotte). I have to admit the one downside is it is a distanced place not easy to find in darkness but this will not prevent us from coming again
於 2022 年 8 月住了 3 晚

10/10 優異

Elliott

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚

10/10 優異

Tracey

於 2022 年 7 月住了 1 晚

10/10 優異

Jurgita (Los Angeles)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing, elegant, super clean hotel with beautiful grounds and very friendly staff. Very peaceful and quiet. Wholeheartedly recommend.
於 2022 年 6 月住了 1 晚

10/10 優異

Michal

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great personnel on reception and very kind staff at all
於 2022 年 6 月住了 2 晚

10/10 優異

Patricio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabuloso
Un maravilloso chateau provenzal en medio de viñedos
於 2021 年 10 月住了 1 晚

10/10 優異

joshua

於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel/Chateau...will be an amazing property once travel fully resumes...the fine dining restaurant has the potential to be a 3 star Michelin restaurant. Been traveling in Europe for the past two months and would highly recommend staying and dining here.
於 2021 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
不滿：客房舒適度
The castle is beautiful but we were disappointed with the stay. The service was not up to what we were expecting for the price. The grounds are very pretty although not close to much. The restaurant is very expensive. We did not find the bed to be comfortable, and the ac did not seem to be working well.
於 2021 年 8 月住了 1 晚

10/10 優異

Nicolas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Juillet 2021
Un service exceptionnel, un restaurant gastro de très très haut niveau et un service très attentionné. Le cadre est magnifique, le temps s’arrête … je n’ai qu’une hâte y retourner
於 2021 年 7 月住了 1 晚

6/10 一般

Christophe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Restauration pas à la hauteur
Hôtel très reposant , au calme - bon accueil - chambre propre- Restauration pas à la hauteur d’un Relais Château , personnel jeune manquant d’expérience, par contre très bon petit déjeuner. Un Relais Château n’a pas le droit de décevoir
於 2021 年 7 月住了 1 晚

8/10 不錯

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
très beau château très bien restauré
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great
於 2021 年 6 月住了 3 晚
Vincent Bergmann - General Manager 於 2021年7月3日的回應
Many thanks for your comment ! We fully appreciate it. Looking froward to welcoming you back Very kind regards

10/10 優異

christophe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superbe séjour! Un chouette lieu avec une équipe présente et discrète
於 2021 年 6 月住了 1 晚

8/10 不錯

Alice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cute, queit, and steamless.
Romantic weekend get away. Disapointed that the steam room was closed because we choose this hotel because of the steam room. They should announce it on hotels.com when certain facilities are closed.
於 2020 年 10 月住了 1 晚
Vincent Bergmann - General Manager 於 2020年10月21日的回應
Dear Alice, Many thanks for having taken the tiem to share your feedback. We are pleased to read that you truly enjoyed your stay with us. Though, we are sorry that you did not know that our steam bath is closed due to legal restrictions linked to the sanitary situation. We will ensure hotels.com is fully aware. We look forward to welcoming you back in the future. Very kind regards

8/10 不錯

Gustav

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely grounds combined with a great restaurant however limited in options if you eat there 2 days in a row.
於 2020 年 7 月住了 1 晚
Vincent Bergmann - General Manager 於 2020年8月5日的回應
Many thanks for having taken the time to share your feedback with us. We are happy to read the you enjoyed your stay with us. Regarding the food options, our chef is always more than happy to cook specifically for our long staying guests. We are sorry if this was not proposed to you. We hope to have the pleasure to welcome you back in the future. Very kind regards

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We visited this hotel during the quiet season and were very impressed with the facility. The hotel is an old Chateau on a huge and gorgeous property in the countryside. Needless to say the area is extremely quiet and peaceful. We were upgraded to a larger room due to it being a slow season. The staff were very professional and our room was superb. Even though the location is a little out of the way I would recommend this very much for a relaxing peaceful get away. They have also a fine dining restaurant in the hotel serving breakfast, lunch and dinner.
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚

4/10 欠佳

Sarajane

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2019 年 10 月住了 3 晚

8/10 不錯

Martina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度和設施服務
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 9 晚

10/10 優異

Rachel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super Chateau!
Perfect stay , lovely atmosphere
於 2019 年 9 月住了 1 晚
Cédric Cauvelier 於 2019年9月12日的回應
Thank you ever so much for your great review. We are pleased to read that you had a perfect stay with us. We truly look forward to welcoming you back in the very near future. Kind regards,

10/10 優異

835 (Tokyo)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフの心配りが素晴らしく気持ちよく宿泊できました。今回は1泊だけでしたが次回は連泊したいです。
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the helpful front desk staff. And the waiters were very nice. Loved sirting under the 300 year old tree and view of the garden
於 2019 年 7 月住了 7 晚
Cédric Cauvelier 於 2019年9月12日的回應
Thank you for your lovely comments about our staff. Please be assured that I will share your review with them. Thank you for taking time to share your experience with us. We are very touched and look forward to welcoming you again in le Château de Fonscolombe.

10/10 優異

Rodger (NJ)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved this historic property (1730), the facility, room, grounds, and especially the staff (Annie and Anmarie)
於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度和職員與服務
It’s a typical castle from the south of France in Provence. It’s quiet and elegant. We loved our room. It was spacious and comfortable with air conditioning which was important because of the heat wave we experienced during our stay. Fonscolombe location is ideal. it’s so close to Aix and the county of luberon where we visited many beautiful villages.
於 2019 年 6 月住了 5 晚

8/10 不錯

MAKC (NYC)

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The property is beyond gorgeous, so relaxing and well appointed. The staff who for the most part are helpful and very pleasant seem to require more expert training in service, concierge assistance and bringing a cup of coffee in a timely way as asked. Hoping for these improvements I would defyinitly recommend to others and return.
於 2019 年 6 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was lovely. Nothing like a 1730 Castle to make you feel like royalty. The common areas were museum quality, and the service matched. Great meal in the restaurant L’Orangerie as well!
於 2019 年 6 月住了 2 晚

10/10 優異

Caleigh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was absolutely stunning! The Chateau itself was beautifully decorated (the first floor is original with its 18th-century design) and the rooms have been elegantly modernized for a comfortable stay. It is rich with history and you can truly feel like you can unwind and pamper yourself with the services and amenities they offer. We highly recommend you staying here if you like a bit of a city-escape an authentic Provencal experience!
於 2019 年 5 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have just returned from a 14 day stay here and I can not praise the staff and property enough. From the moment I arrived the reception staff made me feel welcome and did everything they could over the course of my stay to meet any needs I had - from extra coat hangers to tour reservations. The setting of the chateau on park like grounds allows you to relax and let stress just roll off you. I wandered many times along the paths that crossed through the vineyard adjacent to the side of the chateau. There is a pool but the weather didn't cooperate so I can't say much about that. Great staff, good food and park like grounds make this the perfect stress free spot.
於 2019 年 5 月住了 13 晚
Cédric Cauvelier 於 2019年5月19日的回應
Thank you ever so much for your lovely feedback. We were extremely pleased for having you with us these past two weeks. I am glad to read that you very much enjoyed your stay. As you already know, you are more than welcomed to come back next year and discover another part of Provence. Warmest regards,