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"Very pleasant stay . Staff were very friendly and helpful, room was clean and I slept well. I will visit again soon "

"We had a great view of the river and surrounding area from our room on 3rd floor. All staff very friendly and helpful. Parking was easy, food and drink selection very good. Would stay again."

"Very nice traditional inn with great food"

"Highlights are the centre-of-town location, the restaurant/breakfast room and lovely character of the hotel. Staff were friendly and room was warm and comfortable. Breakfast was good, ours being cooked-to-order but the buffet ‘full-English’ was less appealing (bacon not replenished and fried eggs that looked like they had been standing for some time - the latter should be cooked fresh to order). Decor in places (corridors especially) due for a refresh and the outlook of our first-floor room was into a ‘well’ facing other rooms’ windows. Overall a pleasant one-night stay and walkable to the City hospital."

"Always Stay here when in Worcester. Ideal location for shops, bars and parking. Reasonably priced and very comfortable warm good size rooms."

"Enjoyed my stay. Clean room. Small thing, but please get proper brown sauce and ketchup for breakfast. The sachets were not great. Coffee was good though."

"One of the best hotels my chap and I have stayed in for a long time. It wasn't 'tired', the staff were helpful, the breakfast was excellent and the room clean. If we had to fault it, being very picky, the bathroom was a bit cramped and the towels weren't changed when we asked. The superb spa treatment that was a last minute booking, was a bonus. We highly recommend this hotel and we will be staying again."

"Room clean, amenities ok bathroom and rooms dated and needing attention. "

"Disappointing all round. Room tired and shabby, plus not thoroughly cleaned. Spa showing its age (eg not all pool jets working). 30 min spa massage was actually closer to 20 mins. Emailed final bill included a “optional” service charge that could not be declined I.e not optional. "