** Relaxing
** Staff very helpful
** excellent facilities
** simple exit to ski area
We used the Spa for relaxing massage. Leah was such a professional host and I felt great after her massage.
I will be returning to this hotel for sure. 5* hotel and gave a 5* service.
One area that could be better was the menu in the main restaurant. I suggest offering some classic dishes for dinner.
Also a good idea to have salt and pepper on the tables instead of having to keep asking for them.
This wouldn't stop me returning. Beautiful hotel and staff.
Derek
8/10 不錯
Daniel
2024年3月3日
Daniel
於 2024 年 2 月住了 5 晚
10/10 優異
Amit
2023年4月23日
Amit
於 2023 年 4 月住了 1 晚
10/10 優異
Sebastian
家人同遊
2023年4月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. Rooms were clean, spacious and with great views. Reception staff were incredibly helpful before and during our stay - sorting out everything from ski lessons, passes, restaurant reservations etc. Good quality ski equipment from an on-site ski shop with super helpful staff working there.
Sebastian
於 2023 年 4 月住了 3 晚
6/10 一般
Philpa
家人同遊
2023年4月11日
讚好:住宿狀況
不滿:職員與服務
Nice hotel good potential. Ski shop great and shuttle drivers great. Rooms don’t get “cleaned” and sheets and towels not changed unless ask. Staff not helpful and spa is extremely poor. No staff no towels, not open on time. Asked front desk for help many occasions and got nothing. Live music once in a blue moon so don’t be deceived. Bar staff efficient. Outside balcony and no atmosphere or music. All staff do all jobs not really sure who’s incharge here. Ski in ski out very narrow in and out. Wouldn’t stay here again.
Philpa
於 2023 年 4 月住了 7 晚
10/10 優異
真實旅客
家人同遊
2023年4月10日
讚好:整潔度、職員與服務和客房舒適度
Very good stay. Loved the ski in/out direct from the ski room with a very helpful ski shop staff. The room was a great size and fabulous views with afternoon balcony sun. The pool and sauna are a bit tired. And so were a few other common parts and the breakfast was more 4 star than 5s.
But overall very good. And thanks to the General Manager who was always very welcoming
真實旅客
於 2023 年 4 月住了 6 晚
6/10 一般
Joelle
家人同遊
2023年4月6日
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Over priced and over ranked
The staff r nice but in the area the service is zero, so for them it s good. Very far from main, not convenient, stuff doesnt clean good. U can rate it 3.5 not even 4. Price is sooooooo high for such a hotel, nice building yes but the service is not 5 stars at all.