罗密威尔路易斯大学附近酒店

“I stayed at this property from June 1st to June 5th, 2026, and had a mixed experience regarding the customer service. On one hand, the front desk team during the afternoon and evening shifts was absolutely wonderful. They provided excellent, attentive, and welcoming service that truly enhanced my stay. On the other hand, the morning service was highly disappointing. The lady working the morning shift was consistently unhelpful and had a very dismissive attitude. It felt as though she was……

“Room layout was beautiful BUT was repulsive and had been heavily sprayed and I had difficulty breathing on entering. Large puddle wet yellow urine beside bed had been walked through by maids and us thereby entire carpet and tile floors wet. My shoes stuck to the tile floor and after removing my shoes to get ready for bed my socks were soaked and I had to put them on the heater to dry overnight. Then my bare feet were soaked getting to bed. I phoned the desk and was told someone would check in……

“Great customer service and the room was super cleaned. Thank you”

“The room were nice and clean”

“The pool and weight room were on the small side. Only one of the two elevators were working at the time we went...”

“Overall was good , I just didn’t like the smell of humidity in the first floor (were I stayed smell really strong like mold and humidity mix with cleaning products, really hard to sleep with that odor .”

“All the staff we encountered were very nice and accommodating. From house keeping to front desk and in passing the maintenance workers.”

“You will love your stay at the Plainfield Inn! The rooms are immaculate and cozy, and have everything you need. Parking is very convenient, and the location is perfect, whether you’re planning to spend time in Chicago or neighboring towns, or just stay in Plainfield to enjoy the many great restaurants and shops within walking distance of the Inn! I highly recommend The Plainfield Inn and will be staying there again!”

“Great place for a good value”

“Everything was great the staff was very accommodating. Only complaint would be that the breakfast could have been better. Clean place and the beds were very comfortable.”

“Hotel is good but room was cleaned 2 times in a week stay”

“Friendly, accommodating service”

“Rooms could be updated but they were clean”

“It's clean and high cost performance”

“Everything was perfect - spotless hotel with great amenities and a solid breakfast!”

“Great!”