書桌、熨斗/熨衫板、免費 Wi-Fi、床單
查看供應

凱富酒店的評價

2.5 out of 5
凱富酒店
5250 Revilo Rd, Winchester, KY

評價

7.0

不錯

10 分評分，優異；323 則評價中有 87 則" "
8 分評分，不錯；323 則評價中有 88 則" "
6 分評分，一般；323 則評價中有 60 則" "
4 分評分，欠佳；323 則評價中有 45 則" "
2 分評分，很差；323 則評價中有 43 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

6.4/10 

環保程度

評價

2/10 很差

Sami (Wexford)

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

4/10 欠佳

Lauren

伴侶同遊
不滿：住宿狀況
The door didn’t lock behind us. You could push it open without using the key card. They moved us to a different room immediately. I reserved a king size bed but open walking into room it was a double queen as they didn’t have anymore king beds. The 2nd room was missing big towels for us to use in the morning.
於 2024 年 4 月住了 1 晚

2/10 很差

James

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The pool is closed, no repair date in site. The breakfast was horrible Was there for 3 nights, every day i had to get my key reactivated
於 2024 年 3 月住了 3 晚

4/10 欠佳

Misti

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Old and dirty. Too much for such an old hotel. The breakfast was all packaged sweets and some bagels or toast or waffles. All carbs. No eggs, sausage, etc. Wanted some more bedding for one of my children, and was told no extra bedding. How do you not have extra bedding. Then asked if they had a little shop with some pepto bismol, and was told the gas station is across the street. If it wasn’t 9:30 at night and it wasn’t for my husband who was sick, I would have thought of that myself. Not worth the money.

8/10 不錯

Joel

家人同遊
讚好：職員與服務
The lobby was clean, front desk staff friendly, check in was easy. The room was just ok. The sheets and comforter were clean, the bed was comfortable. The room was quiet and we slept great. However, there were holes in the walls that needed patched, the toilet paper holder was coming off of the wall, there were 2 bars of used soap in the shower, a pack of old coffee in the coffee maker. Not deal breakers, but definitely could use some upkeep.
於 2024 年 3 月住了 2 晚

2/10 很差

Joyce

家人同遊
不滿：職員與服務和設施服務
Wasn't told the pool wasn't working, some man kept knocking on our door after midnight and the desk wouldn't do anything about it, had to ask for towels and for the room to be cleaned
於 2024 年 3 月住了 2 晚

6/10 一般

Tina

家人同遊
The property was clean and nice. Good value for the money.
於 2024 年 3 月住了 1 晚

10/10 優異

Michele

商務旅客
Rooms were not the cleanest pool Wasn’t in service. It says they offer breakfast there was no breakfast. They need to update their amenities.
於 2024 年 2 月住了 3 晚

10/10 優異

Michele

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place to stay while in Winchester
於 2024 年 2 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean place
於 2024 年 1 月住了 2 晚

10/10 優異

Valeriy

於 2023 年 12 月住了 1 晚

2/10 很差

Daniel

不滿：整潔度和職員與服務
Try taking a shower without hot water. After waiting for approximately 1/2 hour for someone to check us out, I then inform them that we were charged for two rooms instead of one. She told me that I booked through Expedia and I’d have to talk to them. instead of arguing with her, I disputed the charges on my credit card. Staying at this hotel my wife and I both agree it was a terrible experience.
於 2023 年 12 月住了 1 晚

8/10 不錯

Jennifer

讚好：整潔度、職員與服務和客房舒適度
Decent
For the price, exceeded my expectations. Comfortable, safe, not in too terrible of shape, decent breakfast.
於 2023 年 12 月住了 2 晚

8/10 不錯

Herbert

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Disappointed the pool was closed. Free breakfast was great!
於 2023 年 12 月住了 1 晚

10/10 優異

Heather

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was bummed that the pool was closed, but the hotel is nice. The staff was very friendly and the room was very nice. Comfortable bed, large bathroom. Definitely will stay here again!!
於 2023 年 12 月住了 1 晚

10/10 優異

Cameron

2/10 很差

Rebecca

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Desk person was so unhelpful and unwilling to problem solve. Terrible attitude. Slovenly looking. We ended up having to move to a different motel.
於 2023 年 12 月住了 1 晚

10/10 優異

Alicia

親子同遊
I have stayed at this hotel 3 times now & each time was great. It was very clean & had everything we needed. I really enjoy that there’s a fridge & microwave in the room. But the only dislike was that there was only a shower & I have a baby so I had to take him somewhere else to bathe him. But i think that was my fault on the room I picked.
於 2023 年 12 月住了 1 晚

8/10 不錯

martin

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 4 晚

10/10 優異

Alicia

於 2023 年 12 月住了 2 晚

2/10 很差

John

不滿：整潔度、住宿狀況和客房舒適度
Not Happy
We stopped here on our way home. Checked in. Went to the room. I always check for bed bugs first. As i am moving the mattress up i find a syringe and a baggie under the mattress. There was filth under the night stand. We went to the front desk and were changed rooms. The next room was checked. The curtains were broken but was still dark. The remote had no batteries. After getting batteries the remote still did not work. After changing remotes finally worked. After this the clerk begins to tell us how the owner and corporation dont really care about the hotel. It has been 4 years the pool has been not working and they keep telling them any day now. I would NOT recommend this place to stay if it was the last place to stay.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Cindy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Unfortunately trash had not been emptied. I cleaned bathroom floor tracks left on floor. Shower handle loose hard to make it work. Bathtub was orange looked as though must have had decals were removed and now stains left.
於 2023 年 11 月住了 2 晚

10/10 優異

Dian

家人同遊
讚好：整潔度、職員與服務和客房舒適度
VERY CLEAN, Comfortable bed
Although the property/units need some updating, our room was VERY CLEAN, the bed was super comfortable and the shower was excellent with really hot water and strong pressure. We just spent the night while traveling and ate breakfast before we left. We would definitely stay again when traveling through the area.
於 2023 年 11 月住了 1 晚

6/10 一般

Jamie

家人同遊
讚好：職員與服務
不滿：整潔度
The place was convenient to our travel plans. The room was adequate but could have been freshened- dusty. Only one ice machine functioning- we were able to stay on that floor as there were only 4-5 others there. Room greatly in need of upgrades.
於 2023 年 11 月住了 1 晚

8/10 不錯

Kay

多人同遊
讚好：整潔度和職員與服務
Lobby was blocked off had to use side door
於 2023 年 10 月住了 2 晚

2/10 很差

Jessica

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We paid up front for our hotel. Booked a few weeks out. We had car trouble on our 12 hour trip. We finally got there at 6 a.m. She said she canceled our reservation as well as added a penalty. I expalined the situation and she said, "not my problem". Even if that is your policy to cancel someone even though they paid in full, you need better customer service. We were left stranded and in another time zone. A softer word and maybe some empathy would have gone a long way. We couldn't believe how rude this woman was. My friend was upset because of the way she was talking to me and told her off. She started to cuss him out and acted even more unprofessionally. She said she was going to call the cops. He was upset but he had every right to be. We asked her to call her manager but she said she didnt want to hear from him and rolled her eyes. I've been in customer service for a long time and I know she could've handled that some other way but she seemed to enjoy stirring the pot. We ended up finding a super 8 that was able to accommodate us. As I'm writing this I am realizing there is no way to to put into words how this made us feel. She could just talk to us however she wanted and she knew she held the power and all our money. I left in tears.
於 2023 年 10 月住了 3 晚

10/10 優異

BRADLEY

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Rachel

讚好：設施服務和住宿狀況
Was clean and beds were comfortable
於 2023 年 10 月住了 1 晚

10/10 優異

Larry

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
The room was clean and comfortable. Breakfast was well stocked. I would stay there again.
於 2023 年 10 月住了 1 晚

6/10 一般

Suzanne

家人同遊
不滿：住宿狀況
Room would have been ok (was clean) but bathroom was missing tp holder and no towel rack or hook, toilet seat was damaged, bottle of conditioner looked half used.
於 2023 年 9 月住了 1 晚

10/10 優異

Jerry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good people work here. No worries that gym and pool temporarily closed... likely opening soon. Conveniently next to 24 hour gas station.
於 2023 年 9 月住了 5 晚

6/10 一般

ALLEN

讚好：整潔度和職員與服務
Some west to rooms and common area, pool closed
於 2023 年 9 月住了 1 晚

8/10 不錯

Garry

讚好：整潔度、職員與服務和住宿狀況
Marginal breakfast -- otherwise good
於 2023 年 9 月住了 1 晚

4/10 欠佳

Garry

於 2023 年 9 月住了 1 晚

10/10 優異

Martha

家人同遊
讚好：整潔度、職員與服務和設施服務
I felt safe, comfortable and I disturbed by any noise
於 2023 年 8 月住了 3 晚

4/10 欠佳

Tony (Indianapoli s)

讚好：設施服務
不滿：整潔度、職員與服務和住宿狀況
They dont clean the room daily and tgey cited a Comfort inn ppilicy of only chnging tgr seets and towels every three days. This is s terrible policy and customers are not informed of this policy when booking.
於 2023 年 9 月住了 3 晚

4/10 欠佳

Katelin

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The ceiling has dry wall missing and the shower head wasn’t properly attached to the shower wall. The pool was closed and not a big variety for breakfast
於 2023 年 8 月住了 3 晚

4/10 欠佳

Jan

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bathroom shower handle broken tile loose ac didn't cool enough.
於 2023 年 9 月住了 2 晚

6/10 一般

Aaliah

讚好：整潔度和職員與服務
於 2023 年 8 月住了 2 晚

8/10 不錯

Rick

讚好：整潔度和職員與服務
Location off interstate nice. Elevator ancient & a bit worrisome. Roof in process of being redone so limited parking. Staff, however, very efficient & room comfortable for a couple of weary travelers.
於 2023 年 7 月住了 1 晚

2/10 很差

CHERYL

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
For anything that was needed, including check-in, the staff had to be hunted down on the floor. Found the front desk clerk in the laundry when trying to get another towel for the am. Morning breakfast was essentially non-existent. No one was at the front desk again in the am. Hotel was old and needed many improvements
於 2023 年 7 月住了 1 晚

2/10 很差

Tony

家人同遊
NO POOL dirty and rooms stink
Completely run down No pool as advertised… has been closed for years the workers said
於 2023 年 7 月住了 2 晚

6/10 一般

Sandra

讚好：職員與服務
不滿：整潔度和住宿狀況
Room was not very clean, blankets were damp, bathroom was nasty, sink didn’t drain.
於 2023 年 7 月住了 2 晚

8/10 不錯

george

家人同遊
讚好：整潔度和職員與服務
the pool was closed.
於 2023 年 7 月住了 2 晚

8/10 不錯

Daniel

讚好：職員與服務和住宿狀況
Other than the load air conditioning it was a great place for the value
於 2023 年 7 月住了 1 晚

8/10 不錯

Donald

伴侶同遊
讚好：整潔度
This hotel is a good hotel to stay in. Didn’t like that the continental breakfast wasn’t really anything to choose from. Need to upgrade the hotel just a little bit.
於 2023 年 7 月住了 1 晚

2/10 很差

Garry

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Needs to be closed crappy
於 2023 年 6 月住了 2 晚

6/10 一般

Ed (CARNEGIE)

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The only rooms available were on the third floor. The pool was drained and pool area was used for storage. The continental breakfast was very limited. The first floor,lobby ,and breakfast area air conditioner was broken. The room I had was clean and comfortable though. Apparently the franchise owner isn't putting any money back into the property.
於 2023 年 6 月住了 1 晚

2/10 很差

Brandy

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Did not have a pool. Haven’t had a pool in years. Room was dirty. Mattress was caving in. The pictures can not be from this hotel. Ended up not staying there
於 2023 年 5 月住了 1 晚

2/10 很差

Frank

不滿：整潔度和住宿狀況
於 2023 年 5 月住了 1 晚