Thank you for choosing Red Roof Inn. We hope to see you again.

Dear Kimbra,Thank you for telling us about your recent visit at RED ROOF INN LEXINGTON. I was delighted to read that our clean room and comfortable bed were the highlights of your visit. However, you indicated that the other guest did not clean up after their guest. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Dear Carlos, Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience was less than ideal due to the uncleanliness you indicated and unkept property mentioned. At Red Roof, it is our desire to have your confidence in our abilities to rule out similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and all the best in your future travels. Very truly yours, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Sheree,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I was glad to see your 4/5 scoring. However, you mentioned we needed some updates. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Denise,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. At Red Roof, it's disheartened to know that you were not satisfied with your visit. In the future, please consider adding a more detailed comment to your survey to let us know what we’re doing well and where we can improve. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Laura,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am happy to hear that your stay was okay, prompting your 4/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Vinson,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You indicated that you were unsatisfied with your stay as the area was not to your liking, the encounter you had with the staff was less than ideal as well as unprofessional, the room was not ready upon arrival and the other concerns you listed is truly regrettable. We value your business and would like to assure you that this is not a reflective of our usual standards. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Connie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. We're sorry to hear about the inconvenience caused by the noise from nearby guests as you mentioned that you did not get any sleep. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.We understand that your overall experience fell far below your expectations, and we are committed to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Benjamin. The staff and I at the RED ROOF INN LEXINGTON were disappointed to see your 2/5 score following your stay. You indicated that the writing and lighting of the signage, the less-than-ideal encounter, and the other issues mentioned hindered your experience. At Red Roof, safety and comfortability are some of our top priorities, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN LEXINGTON. William, I am happy to hear that you found our hotel to be ok. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, William, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN INDIANAPOLIS - CASTLETON. Fernando, I am happy to read your kind remarks about your good experience at our hotel. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Fernando, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Dear Larrecco,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Dominiq,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Larrecco,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff who made you feel welcomed. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Lisa,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. We are happy that the room was provided with amenities that you like, however, we are sorry that there was no microwave available. In the future, please consider booking a deluxe or superior room to be provided with a microwave as well. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

Dear Terry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LAFAYETTE - PURDUE UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are very happy to read that the staff was very friendly. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear April,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn Lexington is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Dominiq,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. We value you as our guest and welcome your 3/5 score. At Red Roof, we are happy to know that you made us your choice of stay. However, as it relates to your comment of the sheets, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Larry, Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am sorry that your experience did not meet your expectations due to the quantity of the room not being to your liking and the possible lack of cleanliness. Please accept our sincerest apologies for the impact this had on your stay with us. In the future if you do require a room with a microwave and a refrigerator please consider exploring the other room types we have available with these amenities. Feedback from our guests is always welcome and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Shanterya,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON.Though you mentioned your stay was ok, there was hair everywhere. Our apologies for the uncleanliness mentioned. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Melinda,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I was happy to read your room was clean and comfortable and our staff was friendly and helpful. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Jennifer,Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the burn holes on the covers, the smell of the chemicals used to clean the room and the other concerns you described. Your feedback will be taken into consideration as it is our aim to improve our hotel to enhance our guest experience. We take these issues seriously, and we will investigate and address these matters immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Very truly yours,AdraineRed Roof ManagementRediresponse Specialist

Dear Marion,We are sorry to hear your recent experience at the RED ROOF INN LEXINGTON did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns you mentioned in your review. We at Red Roof appreciate your business and truly value your feedback. Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear George, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I am happy to read that you found the check in process to be easy and that you found our staff to be friendly. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Asha, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. It is great to see that you enjoyed your time here at our hotel. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Angela,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I am happy to read that you were pleased with the hotel staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Amber, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Dear Sidney,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. I am glad to read that you were pleased with our staff that checked you in. However. we're sorry to hear about the inconvenience caused by the noise from other guests on the balcony and other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Mary,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Michael, Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience was less than ideal due to the lack of a coffee maker in the room and the late coffee in the lobby. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope to provide a better experience in the future.Very truly yours, Red Roof Management

Dear Laura,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with the service from the front desk staff who refuse the form of identification presented. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear Dale,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lexington. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our clean and quiet room. You indicated that you were unsatisfied with no chair nor amenities in the room due to the room type reserved. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Dear Jeffrey,Thank you for taking the time to tell us about your experience at the RED ROOF INN LEXINGTON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff, the odor you described and the other issues which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Mildred,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the affordable prices. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely, Red Roof Management

Hello Biju, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Dear Khimea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON. I'm so glad we earned your 4/5 score. At Red Roof it's good to know that the staff was pleasant, check-in was easy and all the positives that you stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Chelsea,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lexington. It's great to see that we received your 5/5 score due to our level of cleanliness and fresh smell. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Crystal,I appreciate you sharing your feedback following your stay at the Red Roof Inn Lexington. Hearing that you encountered insects was saddening to read. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Alberyo,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Lexington. I'm sorry to hear that you had issues with the shower in your room. Red Roof apologize for such bad encounter. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Levi, Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Lexington. We are happy to hear that you enjoyed all aspects of your stay, prompting your 5/5 rating. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and our Red Roof team look forward to serving you again.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Michael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Paul, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Michelle, Thank you for taking the time to tell us about your experience at the RED ROOF INN ST GEORGE UT - CONVENTION CENTER. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described, the customer service not being up to your standards along with the bathroom size not being up to your liking. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Hello Benjamin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Thank you for leaving such a positive review, Larrecco. At Red Roof Inn Lexington we work hard to provide clean, comfortable and value based stays for all our guests, so I am happy that is always achieved for you. You indicated that you were pleased with the customer service provided by our staff and our location, among other commendations. Your feedback is always welcomed as it only helps us to improve our services. Thank you again, we hope you'll return so that we can provide you with another great stay. Best wishes, Red Roof Management

Hello Suzetta,Your comments and 1/5 score of our Red Roof Inn Lexington are disappointing to see. You indicated that you did not stay at our hotel and you were charged for the stay. Please note that our cancellation policy states that you must change or cancel your reservation by 6:00 PM local hotel time on your check-in date to avoid cancellation penalty of first night’s room and tax, or forfeiture of points used for the reservation. We appreciate your comments and you making us aware of your concerns.Thank you again. We wish you the best in your future travels.Sincerely,Red Roof Management

Hello Jennifer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist