2/10
We never received access code or room information prior to arrival. Upon arrival we called to get said information and were told the 2 bedroom suite we booked (for 3 adults and 1 child) was not available and there had been a booking error. We were offered a one bedroom option which we took after driving 3.5 hours and it was 10pm. Awful customer service. Minimal effort made to make up for the error.
Kaitlin
於 2025 年 7 月住了 1 晚