Libourne Libourne plage Hotels

"Excellent property. Amazing customer service"

"Friendly and professional service. Very good food on offer and serve until 9pm. Hotel also has EV Charging facilities "

"I had serious difficulties getting responses from the property management team. It sometimes took intervention from the Tourism Office. There were no directions on how to use equipment (e.g., access WiFi, stovetop & microwave). The skylight in the bedroom leaked."

"Very sweet room with view over the vineyard. Staff was welcoming and arranged a short-term tour and tasting complementary. Breakfast was amazing with homemade jam and honey, as well as high-quality bread. Additionally, location is great (central, but feels remote). Real gem for the price!"

"Friendly hotel, comfortable if basic room, good breakfast and lovely location next to the lake and the Grand Restaurant du Lac"

"No lift to rooms and lotsa stairs, took awhile to check in as staff had limited English "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"