搜索莱拉的别墅

"Edit: THIS PLACE IS A FREAKING JOKE AND COMPLETELY TRASH. THE AMAZING STAFF WILL CALL YOU AT FREAKING 7AM “JUST TO CONFIRM” WHAT YOU HAVE TOLD THEM A NIGHT BEFORE. THEY WILL ALSO WAKE YOU UP AGAIN AT 8:30AM TO ASK YOU CHECK OUT WHEN YOUR CHECK OUT TIME IS AT NOON. THIS PLACE HAS NO RESPECT FOR THEIR GUESTS, EXTREMELY POOR MANAGEMENT AND NO COMMUNICATION BETWEEN THE STAFF. WISHING THIS BUSINESS CLOSE DOWN ASAP, DONT STAY ON EARTH AND KEEP HURTING PEOPLE. RUBBISH!!!!! That 1 star is for the few good and helpful staff of this hotel. Otherwise, this place doesn’t even deserve a star. Yes, room was kinda clean, but small. Housekeeping didn’t even clean away my leftovers room service, I had to bring all the plates to the staff. And didn’t refill the “free bottles water” which is included. Instead, they asked me to refill my water at the water dispenser when the housekeeping already took away the empty bottles. Sound proofing is REALLY BAD. Kids are screaming at 7ish am by the pool, when the whole building is built around the pool, they don’t have sound proofing walls and doors, you can hear them clearly screaming and banging doors at late night or early morning. People who have no manners will never consider others. Therefore, please consider carefully before booking this place if you are not a deep sleeper, that is freaking annoying. (I already had my earplugs in, it was THAT freaking loud!) It was such a disappointing experience and sadly ruined my trip."

"連續兩晚遇到洗澡沒熱水。換房的過程非常冗長不願意協助換房是我們賴在櫃檯不走他們才願意負責換房。"

"Thank you for your hospitality. We loved this resort and recommend to everyone. Clean, friendly, always responds quickly. You can stay here all day. Enjoy their meal, room massage, beach and everything. We had absolutely fantastic memories here. "