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灣景酒店的評價

3 out of 5
灣景酒店
Calle Las Dalias 276, Miraflores, Lima, Lima

評價

7.4

不錯

10 分評分，優異；503 則評價中有 117 則" "
8 分評分，不錯；503 則評價中有 197 則" "
6 分評分，一般；503 則評價中有 119 則" "
4 分評分，欠佳；503 則評價中有 40 則" "
2 分評分，很差；503 則評價中有 30 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

6.4/10 

設施服務

7.0/10 

住宿狀況

6.8/10 

環保程度

評價

2/10 很差

klo

伴侶同遊
不滿：職員與服務
We intended to book the hotel on 30 January night but accidentally selected 31 January wrongly because of the time difference between Lima and the country where we are from. We immediately called the hotel directly and also asked for Expedia's help to liaise with the hotel to change the date. However, the hotel refused to change to date for us even though the booking was simply made 3 minutes earlier. The hotel is too inflexible and it does not put customers interest at their top priority. We are not satisfied with the hotel's customer service.
於 2020 年 1 月住了 1 晚

10/10 優異

Yilba Leonor

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
Staff Bayview 於 2020年1月9日的回應
I thank you for your reply and your interest., Only remember, all staff Hotel Bayview will be more than happy to help you with anything you need.

10/10 優異

Yuan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚
Thank you for giving us the opportunity to serve you. Many regards

4/10 欠佳

Ronald (Edmonton)

家人同遊
不滿：職員與服務和設施服務
We liked the location - close to nice walking areas. Staff at front desk were pleasant and helpful. Liked the calm courtyard area with the two turtles. Downsides: breakfasts were not that good, room was not refreshed daily, shower water was quite cold, and wifi from our room was sporadic.
於 2024 年 4 月住了 5 晚

6/10 一般

Alexander

於 2024 年 3 月住了 5 晚

10/10 優異

Patricia R

讚好：整潔度和職員與服務
不滿：住宿狀況
I absolutely loved the staff, they’re ready to help, always smiling, truly exemplified Peruvian hospitality. I stayed at the Bayview ten years ago when it was a nicer place, I guess the pandemic deteriorated business. The attention paid to the customers, however, hasn’t changed a bit. Great people, specially Señor Bronson :)
於 2024 年 3 月住了 9 晚

2/10 很差

stamenka

伴侶同遊
不滿：設施服務
Nuestra habitación no tenía aire acondicionado, no indicaba eso en la reserva, hacía mucho calor, la habitación era vieja, olía a guardado, muy fea, tuvimos que pedir otra habitación que tenga aire acondicionado nos cobraron como 1 noche adicional, esta habitación nueva era pequeña al menos pudimos dormir frescos, no regresaría pese a la buena ubicación.
於 2024 年 2 月住了 1 晚

2/10 很差

Jazmin

不滿：職員與服務、設施服務和住宿狀況
No lo recomiendo en lo absoluto, mejor busquen otra opción, las habitaciones no son como las de las fotos, están en pésimas condiciones, tuvimos que hacer otra reserva en otro hotel. Además cuando llegamos súper raro porque unas chicas decían que iban a ese hotel a hacer entrevistas para modelaje.

10/10 優異

arturo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

2/10 很差

Yili

不滿：整潔度、職員與服務、設施服務和住宿狀況
There’s no hot water in my first room. If I want to take a hot shower, I have to pay extra 20 usd per night. Fine, I paid for it and asked the front desk to help me move the suitcases because there’s no elevator, I waited for 20 minutes and went to the front desk. No one is there, I called for five minutes and finally someone showed up. Finally I moved to the new room, there’s only one towel which is so old that I thought it’s the floor towel. I called to give me the floor towel and hand towel, and waited for a long time for it! Ridiculous! Not to mention the unstop knocking on my door at 8:40, waking me up! It was such a bad experience in Peru!
於 2024 年 1 月住了 2 晚

6/10 一般

LUCIA

於 2023 年 11 月住了 6 晚

8/10 不錯

Rui (Burnaby)

讚好：整潔度、職員與服務、設施服務和住宿狀況
staffs were friendly and very helpful. Hotel location is very good. really recommend.
於 2023 年 4 月住了 1 晚

8/10 不錯

Abraham

伴侶同遊
讚好：整潔度和職員與服務
Buen lugar, amplas habitaciones, cerca de larcomar, seguro, buen precio, amigable y ecologico. Falló el internet, falló el agua caliente. Necesita más variedad en el dasayudo.
於 2023 年 4 月住了 4 晚

8/10 不錯

Diana

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lo mejor: La ubicacion Para mejorar: Servicio de limpieza
於 2022 年 11 月住了 3 晚

6/10 一般

Alex

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
They could not find our reservation, until after much arguing and presentation of physical evidence. Then they made us pay in advance for the full stay of 8 nights, being afraid we would like the hotel and walk away. We didn't and couldn't. The staff were very friendly and often had to go out of their way to make up for other deficiencies. It takes several minutes for the water to get hot. Toilet paper may not be thrown in the bowl, but in a wastepaper basket, which is not very hygienic. Breakfast is continental with eggs, but the lady in charge very friendly told us if we wanted anything, all we had to do was ask, Location is very good, near restaurants, shopping etc. This is a hotel full of contrasts and needs the more engaged management that the staff deserve..

2/10 很差

Patricia V

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Esta bien ubicado y es muy tranquilo para recorrer la costa pero la infraestructura y los otros huéspedes terrible no había agua caliente ni televisión
於 2022 年 4 月住了 3 晚

2/10 很差

Augusto (Granada Hills)

於 2022 年 4 月住了 6 晚

10/10 優異

Judith Rocio Sanchez

於 2022 年 4 月住了 2 晚

10/10 優異

Luis

於 2022 年 2 月住了 3 晚
Bayview Hotel 於 2022年3月12日的回應
Estamos muy agradecidos por habernos elegido para su estadía. Muchas gracias por su calificación, esperamos tenerlo en otra oportunidad con nosotros.

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 7 晚
Bayview Hotel 於 2022年1月25日的回應
Buenos días, muchas gracias por su calificación, ha sido un gusto poder tenerlo hospedado en nuestras instalaciones.

10/10 優異

Jhonatan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Bayview Hotel 於 2022年1月25日的回應
Buenos días, muchas gracias por su calificación, ha sido todo un gusto poder tenerlo a usted en nuestras instalaciones.

10/10 優異

Elijah

讚好：整潔度、職員與服務和客房舒適度
Needs improvement
The hotel overall is nice. The bed was comfortable. One thing I would suggest because this is an annoyance to me and this occurs at many hotels I occupy. The wifi password on the printed out paper was incorrect. This tells me that the management is a bit lazy and furthermore, how things are ignored else where thoughout the property. It's the little things that say the most. I liked the large turtle in the courtyard though!
於 2021 年 12 月住了 1 晚
Bayview Hotel - reception 於 2022年2月10日的回應
oh thanks a lot Ms Elijah for your opinion about us hotel

6/10 一般

Jesica

家人同遊
讚好：整潔度
Sin duda la ubicación del hotel es perfecta ya que está a solo unos pasos de Larcomar, sin embargo la atención fue más o menos, no estaban claros en los detalles de la reservación que era para 5 personas con desayunos e impuestos incluidos y quisieron cobrarnos un desayuno como extra ( sin considerar que era un desayuno muy básico de un sándwich de pan molde y sin café porque ya se había terminado y no podían hacer más) y también querían cobrar nuevamente el impuesto. Durante el check in nos indicaron que debía llenar los datos solo la persona de la reserva y al día siguiente nos solicitaron complementar la Info ya que se habían confundido. Recomiendo llevar su reserva impresa para evitar malos ratos y no contratar la estadía con desayuno
於 2021 年 12 月住了 3 晚
Bayview Hotel - reception 於 2022年2月10日的回應
buenas tardes srta. Jessica muy agradecidos de haber contado con su estancia con nosotros, a nombre de todo el equipo le pido las disculpas del caso , y gracias a su sugerencia nos ayuda a ser mejores, gracias saludos cordiales recepción

8/10 不錯

German

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excelente ubicacion en Miraflores.
於 2021 年 11 月住了 3 晚
Bayview Hotel 於 2021年11月16日的回應
Muchas gracias por su calificación, esperamos tenerlos nuevamente con nosotros acá. Saludos

8/10 不錯

Olle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Bayview Hotel 於 2021年11月16日的回應
Thank you very much for your rating, we hope to have you in a next opportunity with us

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 10 月住了 3 晚
Bayview Hotel 於 2021年10月25日的回應
Muchas gracias por su valoración, esperamos que haya disfrutado de su estadía con nosotros. Le esperamos en una próxima oportunidad.

10/10 優異

Guillermo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice location , near shopping center, quiet area
於 2021 年 10 月住了 1 晚
Bayview Hotel 於 2021年10月18日的回應
We appreciate that you felt comfortable during your stay. We hope to have you back here

8/10 不錯

Dionexa

於 2021 年 9 月住了 8 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 12 晚
Bayview Hotel 於 2021年10月18日的回應
We appreciate that you felt comfortable during your stay. We hope to have you back here

2/10 很差

Luis

不滿：住宿狀況
pesimo experiencia, es una
於 2021 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet and calm compared to many other hotels in Lima. It's also right next to the ocean and downtown Miraflores.
於 2020 年 9 月住了 1 晚

6/10 一般

Michael

不滿：整潔度和客房舒適度
Looked Nice
From the outside it looked nice. But the room was very small and felt like a cave. Upon check in the woman was very nice and helpful, but later that evening when returning to the hotel we rang the bell for almost 20 minutes before anybody let us back in the hotel. The towels, soap, shampoo were VERY basic motel/low quality stuff. The pillows were not comfortable. No working air conditioning (they did bring us a fan though). The location of the hotel was very central so that helped. The hot water took a very long time to heat up and the carpets were FILTHY. Wear shoes in the room or your feet will be black
The carpets are very dirty.
於 2021 年 1 月住了 1 晚

4/10 欠佳

Osvaldo

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Decepcionante
於 2020 年 11 月住了 6 晚

6/10 一般

真實旅客

讚好：整潔度
於 2020 年 8 月住了 1 晚

10/10 優異

Carmen (Frankfurt)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Personal war super lieb und stets hilfsbereit. Wir waren während der Corona-Zeit dort anwesend und in dem Hotel in Quarantäne. Es gab Zimmerservice und immer ein offenes Ohr, wenn man etwas brauchte. Sehr zu empfehlen!
於 2020 年 3 月住了 16 晚

6/10 一般

Larry

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
So so property
Does not have A/C, only a fan Says it has airport shuttle but it’s not free (in fact, costs way more than Uber) Says it has breakfast, but again not free (and overpriced for the quality)
於 2020 年 3 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gran ubicación. Es importante solicitar habitación con aire acondicionado durante el verano. Muy amable y cordial la atención.
於 2020 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
BAYVIEW TEAM 於 2020年2月24日的回應
GRACIAS POR SU VISITA!

8/10 不錯

Steen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great location
fine small hotel good friendly feeling great location
於 2020 年 2 月住了 1 晚
BAYVIEW TEAM 於 2020年2月22日的回應
THANK YOU FOR STAYING WITH US! YOU WILL ALWAYS BE WELCOME

2/10 很差

真實旅客

於 2020 年 1 月住了 1 晚
Equipo Bayview 於 2020年1月20日的回應
Lamentamos que su calificación sea tan baja, ojala pueda en algún momento comentarnos que sucedió para poder mejorar y dar un servicio en que podamos contar con usted como nuestro cliente. Saludos

10/10 優異

chaeyoung

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
리마 신시가지 내의 최고의 숙소
리마 신시가지에 있는 숙소 중에 가장 접근성, 가격 등 모든 면에서 보았을 때 적절한 곳인 것 같습니다. 지금은 다른 곳에 있는데 이 방이 냉장고가 방 안에 있는 유일한 곳이었어요. 방이 넓고 욕실도 깨끗하고 발수건이 있어서 좋습니다! 안전하고 친절하고 나쁜 점은 전혀 없었어요. 만약 리마 신시가지에서 도미토리를 제외한 전용 욕실, 프리 와이파이 숙소를 찾고 있다면 여기에 묵는 게 최선의 선택이라고 생각합니다!
於 2020 年 1 月住了 1 晚
Equipo Bayview 於 2020年1月23日的回應
Gracias por su comentarios, nos alienta a seguir trabajando pues es una muestra de que estamos brindando un servicio correcto a nuestros clientes. Saludos cordiales.

8/10 不錯

Aurelio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Staff Bayview 於 2020年1月8日的回應
I thank you for your reply and your interest., Only remember, all staff Hotel Bayview will be more than happy to help you with anything you need. For us it is a pleasure to serve you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 12 月住了 6 晚
Staff Bayview 於 2020年1月8日的回應
I thank you for your reply and your interest., Only remember, all staff Hotel Bayview will be more than happy to help you with anything you need. For us it is a pleasure to serve you.

8/10 不錯

Billpeterson (USA Montana )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good breakfast very helpful. Good location.lot of good places to eat
於 2019 年 12 月住了 2 晚
Staff Bayview 於 2020年1月8日的回應
I thank you for your reply and your interest., Only remember, all staff Hotel Bayview will be more than happy to help you with anything you need. For us it is a pleasure to serve you.

6/10 一般

真實旅客

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I didn't like the way that the property was shown on Expedia, options made it look like we were going to have breakfast included when this was never going to be available. I blame Expedia for this issue. The personal was nice enough to change our room since our first had no plugs near the bed, they were on the other side of the room, and was loud since it was street side; the new room had a balcony and was not street side so it was a lot quieter and had plugs near the bed. The old room had a fan but it was very loud and we weren't going to be able to sleep, the new room had a stand fan which when we left the balcony door open was pleasant. Overall staying in the old building, which has no A/C, was good but not great. Their employees are very nice and made up for multiple shortcomings.
於 2019 年 11 月住了 1 晚
Team Bayview 於 2020年1月9日的回應
I am very sorry to know. But your comments are very important to us, we hope to serve you again and you will see the improvements in the rooms. Just remember, all staff Hotel Bayview will be more than happy to help you with anything you need, any time. Regards

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Dirty bathroom the towel was torn and old mold on tile No ac in the room The fan was dust The tv wasn't working
於 2019 年 11 月住了 2 晚
Staff Bayview 於 2020年1月9日的回應
I am very sorry to know. But your comments are very important to us, we hope to serve you again and you will see the improvements in the rooms or maybe you may opt for the air-conditioned rooms. Regards

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great location in the city. cordiality. They help you for look taxis.
於 2019 年 11 月住了 9 晚
Staff Bayview 於 2020年1月8日的回應
I thank you for your reply and your interest., Only remember, all staff Hotel Bayview will be more than happy to help you with anything you need. For us it is a pleasure to serve you.

2/10 很差

真實旅客

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
1. solicite una camas doble (pareja y me asignaron en camas separadas, a ultima hora después de reclamar me colocaron en cama doble) 2 Tiene avisos de amenaza de cobros por daños de elementos como las toallas, y las colocan muy degradadas rotas. 3 Paredes en mal estado se cae el repello. 4 Baño incomodo y muy deteriorado
於 2019 年 11 月住了 2 晚
Staff Bayview 於 2020年1月8日的回應
Lamento saber que paso un momento incomodo en su check in, hay veces que sucede pues la reserva la solicitan como doble-twin y no como doble-matrimonial, lamentamos que se demoraran en su check in, sobre la amenaza, solo es informativo para poder tener las reglas claras, por otro lado esperamos tener el gusto de servirle nuevamente y pueda ver los cambios y mejoras. Saludos cordiales. Staff Bayview

4/10 欠佳

真實旅客

讚好：住宿狀況
不滿：整潔度和職員與服務
.room was small and staff was not good ddddddddddddddddddddddd
於 2019 年 11 月住了 1 晚
Staff Bayview 於 2020年1月9日的回應
I am very sorry to know. But your comments are very important to us. Look forward to another opportunity to serve you again, We do know that will not happen again.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和職員與服務
Great central location. We stayed in the old part of the building. No air conditioner and no elevator. We were placed on third floor. Get down early for breakfast as it is not replenished.
於 2019 年 10 月住了 7 晚
Staff Bayview 於 2020年1月9日的回應
I am very sorry to know. But your comments are very important to us, we hope to serve you again and you will see the improvements in the rooms or maybe you may opt for the air-conditioned rooms.