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斯特拉爾米拉弗洛雷斯時尚招待酒店的評價

3.5 out of 5
斯特拉爾米拉弗洛雷斯時尚招待酒店
Avenida Almirante Miguel Grau 1430, Barranco, Lima, Lima

評價

8.6

優異

10 分評分，優異；141 則評價中有 83 則" "
8 分評分，不錯；141 則評價中有 31 則" "
6 分評分，一般；141 則評價中有 15 則" "
4 分評分，欠佳；141 則評價中有 6 則" "
2 分評分，很差；141 則評價中有 6 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Gabriella

伴侶同遊
The apartment is very nice and has a wonderful roof terrace pool and relaxing area with wonderful views. The location is great too. Only negative was that we couldn’t get hold of the hosts at all and there was no working wifi in the flat, only in the comment areas and the water was cold.
於 2024 年 2 月住了 3 晚

2/10 很差

John

讚好：整潔度和住宿狀況
Extremely noisy

8/10 不錯

Maydel (Hialeah)

於 2023 年 12 月住了 2 晚

6/10 一般

Traci

家人同遊
讚好：整潔度和住宿狀況
We like that it was clean, the security guys at the desk was nice and very helpful. The air circulation in the apartment is not very good ,the bathroom had evidence of mold developing, so we were concern as to what we were being exposed to health wise, the premium bedding was not good, the mattress was very hard and the sheets were not good or comfortable, we paid for four adults to occupy the room and we did not have amount of linen needed like towels, toliet paper etc...,the laundry facilities were not fully working, and never not once had any contact with the host or property,I tried to call several times and calls were not accepted.We had build up rewards with hotel.com and use them on this property, I was excited to use my rewards from the many times we have use hotel.com but I deeply regret using them on this particular property, I would have paid a higher price somewhere else than on this property, but now Ive use them and they are gone, so I will never stay there again
於 2023 年 11 月住了 5 晚
Andrea Chávez - Quality Leader 於 2023年11月28日的回應
Thank you very much for your message, this helps us to continue improving. We are sorry for what you said, we see that we sent you repeated messages with the instructions and number of your host through the inbox of the page where you booked but we did not have a reservation, remember that this is the correct means to communicate.Regarding towels and toilet paper, we leave one set per person, if additional ones are required they can be changed for an additional cost. Regarding the cleaning that improves, we are carrying out validations of the case in the reservation department.We are sorry that it was not to your liking.

8/10 不錯

Jenna

家人同遊
讚好：整潔度、設施服務和住宿狀況
Walkable to everything. Nice stay.
於 2023 年 10 月住了 3 晚
Andrea Chávez - Quality Leader 於 2023年10月31日的回應
Thank you very much Jenna for you review!

10/10 優異

Muhammad

親子同遊
讚好：整潔度、設施服務和住宿狀況
Need more bath towels but lovely place
於 2023 年 9 月住了 5 晚
Andrea Chávez - Quality Leader 於 2023年10月31日的回應
Thank you very much for your review Muhammad, your comments help us to continue improving.

6/10 一般

Carol

伴侶同遊
讚好：住宿狀況
不滿：設施服務
The unit is beautiful with a nice view, however the noise from the street below makes it feel like sleeping under a busy freeway with alarms, honking, sirens, motorcycles, and cars all night. The front desk is very helpful but if you don't speak Spanish don't stay, it took over an hour to check in because of the poor communication. Expedia offers no support or help when trying to communicate with them via app or calls. There was hair on bathroom counter, some bugs in shower and no toilet paper on check in. At least the water was hot and bedding clean. Very firm bed in master, softer twin bunk.
於 2023 年 8 月住了 2 晚
Andrea Chávez - Quality Leader 於 2023年9月12日的回應
Thank you very much for taking the time and rating your stay through expedia.com; For us it is extremely valuable to know the opinion of our guests.We regret that the perception you had regarding the service of our collaborators was not to your liking; Rest assured that all our guests and clients are important to us and we always focus on providing the best service.That is why we will always be interested in receiving more details about your experience, as well as the aspects that you consider we can still improve.

8/10 不錯

Anne-Kathrine

讚好：整潔度和客房舒適度
Great value
Amazing view to the ocean and really nice place. It had everything I needed. Checking in was a challenge. The security mentioned it was not informed I was coming. He talked with some on the phone and then they asked me for some few coins. I only had bigger money so the security helped me. He was nice but the check in could have been better.
於 2023 年 8 月住了 3 晚
Andrea Chávez - Quality Leader 於 2023年9月12日的回應
Thank you very much Anne.Regards,

10/10 優異

Michelle

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice location, easy check-in, great view, a bit noisy with the traffic.
於 2023 年 8 月住了 2 晚
Andrea Chavez-Quality Leader 於 2023年8月15日的回應
Thank you very much MIchelle for you review.

6/10 一般

Tue

於 2023 年 7 月住了 4 晚
Andrea Chavez - Líder de Calidad 於 2023年8月14日的回應
Gracias por su mensaje, nos contactaremos para saber más de su experiencia.

6/10 一般

Courtenay

家人同遊
讚好：整潔度
It was simple and clean. Appliances in kitchen did not plug in/work. No pots and pans. No wifi.
於 2023 年 6 月住了 3 晚
Andrea Chavez-Quality Leader 於 2023年8月14日的回應
Thank you for you review, It helps us to continue improving.

10/10 優異

Brian

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great Location. Great price. Plenty of room for family of 4. Only complaint was we had a late flight and had to pay for another night's lodging as there was no where to check our luggage for the day.
於 2023 年 6 月住了 2 晚

6/10 一般

karla

讚好：整潔度和住宿狀況
於 2023 年 5 月住了 3 晚

10/10 優異

Johan

讚好：整潔度、設施服務和住宿狀況
於 2023 年 4 月住了 10 晚

10/10 優異

Ronald

讚好：整潔度、設施服務和住宿狀況
This is a well kept, cozy place. The location is perfect, right between Miraflores and Barranco and within walking distance to some great locations in both area.
於 2023 年 2 月住了 8 晚
Andrea Chávez-Quality Leader 於 2023年3月1日的回應
Dear Ronald,Thank you for you review. We are delighted that you enjoyed your stay in our apartments.Regards,

10/10 優異

Gudrun

於 2023 年 2 月住了 4 晚
Andrea Chávez-Quality Leader 於 2023年4月5日的回應
Thank you for you review.

8/10 不錯

Alexandre

讚好：整潔度
Good place all in all
I enjoyed my stay at this appartment. It is small but comfortable and the ocean view is really cool waking up in the morning or coming back after a whole day on the go. The A/C is in the room, so the appartment tends to get a bit warm. The electric plugs are weird and don t even let you plug appliances that you bought in Peru, (they provide 2 adaptors). The appartment is on the 17e floor but still you hear all the noise from the busy street (Ave. Almte Grau). Walls are very thin, the main door looks like a bathroom door, the tiny balcony is not fit for sitting outside. King bed is actually two twins put together and you are not allowed any alcool inside the appartment otherwise there is a 200$ fine. But for the price I paid, it was worth it. Nothing is perfect in this world, less so in Peru. I do recommend this appartment.
於 2023 年 2 月住了 2 晚
Andrea Chávez-Quality Leader 於 2023年3月1日的回應
Dear Claudia,Thank you for taking the time to leave us your review, which is very important to us. Our main objective is to provide you with a memorable experience during your stay, to tell you that your comments were read by our Operations Manager in order to constantly improve our services.We appreciate your preference and we hope to see you in a next opportunity.Sincerely,

6/10 一般

Sara

家人同遊
讚好：設施服務和住宿狀況
It was an ok stay. I’ll start with the good first. The rooms were clean and spacious. It’s a safe nice area. A cafe is located next door as well as an art museum and markets. Great location for walking and near the beach. The not so good, is this is not a hotel. It is an actual apartment complex. The person who sits at the entrance of the apartment is a security guard not “reservations”. They only spoke Spanish and were not helpful or friendly toward us (with the exception of 1 guard). Luckily we know Spanish. I don’t think permanent residents or the guards look too kindly on rental “guests”. Since we are “guests” the guards told us we did not have access to the laundry room or pool. That is only for permanent residents. Guards were not helpful with what to do with our trash and there is no housekeeping because it’s an apartment. I think you can request it from the room owner for extra. We were there for over 10 days and had to buy toilet paper and paper towels. The safe in my room did not work (needed batteries). There is only a tv in the bedroom not in the living room. The walls are thin. My neighbor was loud. My parents floor was quieter. Would be great for shorter stays or inquire about house keeping. Owner/host communication was nice, they communicated online via English. I think it would be easier if you dealt only with the “host”.

8/10 不錯

Alain

家人同遊
讚好：整潔度
Appartement Agreable
Appartement agréable, propre et bien situé dans le quartier de Barranco. Seul bémol : dommage qu' il n' y avait que 2 tabourets pour un logement prevu pour 4 personnes. Nous avons demandé 2 tabourets supplémentaires pendant le séjour, sans succès.
於 2022 年 12 月住了 3 晚
Andrea Chávez-Quality Leader 於 2023年3月1日的回應
Merci pour votre message Alain, vos commentaires et recommandations nous aident à continuer à nous améliorer.

8/10 不錯

Shirley

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Depa muy limpio con excelente vista. Me gusto.mucho la terraza y pscina aunque no tuve tiempo de disfrutarlo. Lo que no me gustô fue qje la caja fuerte no tenia pilas. Asi que no puede utilizarlo.
Andrea Chavez - Líder de Calidad 於 2023年3月1日的回應
Estimada Shirley,Gracias por haberse tomado el tiempo de dejarnos su calificación y comentario lo cual es muy importante para nosotros. Nuestro principal objetivo es brindarle una experiencia memorable durante su estadía.Agradecemos su preferencia y esperamos verla en una siguiente oportunidad.Atentamente,

2/10 很差

真實旅客

家人同遊
讚好：整潔度
不滿：客房舒適度
Fraude incumplen lo ofertado
Reservamos y nos cobraron tarifa correspondiente a una reserva de habitación para tres personas con dos camas. una cama Queen size y otra individual para vacaciones familiares de tres personas. Cuando llegamos nos encontramos con que la habitación solo tenía una cama . y lo otro era un sofacama , en el que no cabe una persona promedio acostada ya que los pies quedan por fuera. Arruinaron nuestra vacaciones familiares. Tuvimos que dormir durante cuatro noches tres en una sola cama esperando solucion. Nos desgastamo mucho con esta situación y no pudimos descansar cómodamente. Solicitamos cumplimiento de la reservación corresponiente a las dos camas a trendy y en ningún momento se interesaron en brindar solucion. Solo. culparon a hoteles.com diciendo que así era la reserva. Al final nadie dio la cara para resolvernos. Pésimo servicio de trendy y a la espera de que hoteles.com nos respalde con responsabilidad y nos reembolsen el cobro de la tarjeta por incumplimiento con las condiciones de nuestra reserva. Nos sentimos estafados y a la fecha sin respuesta ni solucion.
於 2022 年 12 月住了 4 晚

8/10 不錯

Gabriela

多人同遊
讚好：整潔度和客房舒適度
於 2022 年 11 月住了 4 晚

4/10 欠佳

Alberto

於 2022 年 9 月住了 2 晚

8/10 不錯

Juan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lo bueno es la ubicación, lo malo es que el heather no funcionaba y en invierno es necesario especialmente para huéspedes que están acostumbrados a ello
於 2022 年 8 月住了 10 晚

2/10 很差

Miluska

於 2022 年 6 月住了 1 晚

6/10 一般

Melissa

伴侶同遊
讚好：整潔度和住宿狀況
We liked the location. There was a cafe next door with great coffee and food. It was easily walkable to most locations we wanted to visit and a pretty inexpensive cab ride to others. The property itself was clean & the host pretty helpful but the building had no insulation so it was extremely noisy. We were high up but could hear everything going on in the building and outside.
於 2022 年 7 月住了 3 晚

2/10 很差

Rafael

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
La limpieza es pesima
於 2022 年 7 月住了 2 晚

10/10 優異

Johanna

家人同遊
讚好：整潔度和住宿狀況
Great stay, beautiful view, excellent location.
於 2022 年 6 月住了 4 晚

10/10 優異

Sonia J

於 2022 年 6 月住了 3 晚

10/10 優異

Gloria

家人同遊
讚好：整潔度和客房舒適度
Excelente atención, muy bonito lugar bien ubicado
於 2022 年 6 月住了 1 晚

10/10 優異

Hyungyoung

讚好：整潔度、設施服務和住宿狀況
바랑코광장 걸어서 10분/오션뷰최고/바로앞이 미술관/깨끗하고 조용함/
於 2022 年 5 月住了 4 晚

4/10 欠佳

Rodrigo (Doral)

商務旅客
讚好：設施服務
不滿：整潔度
The customer service can improve. The room should be cleaned better, the floor and mats are sticky. I don’t think that I would stay again here.
於 2022 年 5 月住了 3 晚
Andrea Chávez-Quality Leader 於 2022年5月19日的回應
Dear Ramiro, Thank you very much for taking the time and qualifying his stay; For us it is extremely valuable to know the opinion of our guests. We are sorry that the perception he had regarding the state of our apartments; rest assured that all our guests and clients are important to us and we always focus on providing the best service. That is why we will always be interested in receiving more details of your experience, as well as the aspects that you consider we can still improve. At Trendy Host Stelar, our entire team is committed to providing the best service, so it will always be a pleasure to serve you. Regards,

10/10 優異

Andrew

讚好：整潔度和客房舒適度
Great location, large one bedroom and living room, incredibly clean, and the service from the host was excellent! If i had a question, the host would respond within minutes. I would highly recommend booking this property!
於 2022 年 4 月住了 2 晚
Andrea Chávez-Quality Leader 於 2022年5月13日的回應
Dear Andrew, Thank you very much for your comment. We are delighted that you enjoyed your stay in our apartments. Regards,

10/10 優異

Benjamin

家人同遊
讚好：整潔度和客房舒適度
Nice Clean Apartment, Well Located
The apartment was nice and clean when we arrived. Check-in was straight forward and Dana (our contact) was very helpful when needed. Staff on the front door were friendly and approachable. The location was excellent - especially considering the price of the accommodation. I only have 2 negatives about the whole stay. Firstly, there was only two stools and a breakfast bar which wasn't enough for our family of four and the kids struggled to eat comfortable at the breakfast bar. Sitting down as a family to eat an evening meal was not possible. Secondly, hardly any of the kitchen appliances had plugs that fitted into the sockets without the use of an adaptor - and only one adaptor was supplied. It was not possible to boil the kettle while using the toaster. The adaptors I brought with me didn't fit the sockets either so I couldn't make a brew while I was charging my phone in the morning. I would definitely recommend for a couple or for a family for a short stay.
於 2022 年 4 月住了 14 晚
Andrea Chávez-Quality Leader 於 2022年5月13日的回應
Dear Benjamin, Thank you very much for your kind comment, we are pleased to know that we managed to generate a great experience during your visit. Our staff is even more motivated to read about your pleasant stay, we would love to welcome you again in our apartments and we remain at your entire disposal. Regards,

4/10 欠佳

Soufiane

家人同遊
讚好：設施服務和住宿狀況
不滿：整潔度
Overall ok experience, the apartment wasn't clean at all and they have cockroaches in there a lot of them I hop I won't be taking any with me home in my luggage.
於 2022 年 2 月住了 6 晚
Andrea Chávez-Quality Leader 於 2022年3月9日的回應
Dear Soufiane, Thank you very much for taking the time and rating your stay through expedia.com; For us it is extremely valuable to know the opinion of our guests. We regret that the perception you had of the department, we regret that you did not report this during your stay in order to verify it and solve any inconvenience. Rest assured that all our guests and clients are important to us and we always focus on providing the best service. That is why we will always be interested in receiving more details of your experience, as well as the aspects that you consider we can still improve. At Trendy Host, our entire team is committed to providing the best service, so it will always be a pleasure to serve you. Cordially,

8/10 不錯

Melissa

家人同遊
讚好：整潔度和住宿狀況
Has kitchen 2 bed and bathrooms and a small living room. In a scenic and secure location. Laundry room on site.
於 2022 年 1 月住了 13 晚
Trendy Host Team 於 2022年2月16日的回應
Dear Kenneth, Thank you very much for your comment. Your message helps us to continue improving. Sincerely, Andrea Chavez

6/10 一般

Ashley

不滿：客房舒適度
Very disappointed. Safe area though.
The ease of early check-in/late check out was great, (though added an additional 2 days of charges). Other than that I was fairly disappointed with my room. The hot water heater wasn’t on so I spent the first two days taking freezing showers before I figured that out. The soap dispenser was empty and the one in the shower fell apart the second I tried to use it. There was an old condom wrapper on the headboard of the bed, and the bed frame had stains of some sort of dried liquid on it. The bed was super firm and uncomfortable. The couch pillows smelled. There wasn’t enough toilet paper for my stay so I had to borrow some from the pool area because they didn’t have on-site housekeeping. The nice part is this hotel/apartment is right on the edge of Barranco and Miraflores which was great for walking around.
於 2021 年 12 月住了 2 晚
Andrea Chavez - Quality Leader 於 2022年1月19日的回應
Dear Ashley Thank you for taking the time to leave us your rating and comment, which is very important to us. Our main objective is to provide you with a memorable experience during your stay, to tell you that your comments were read by our Head of Operations in order to review what happened and constantly improve our services. I take this opportunity to mention that we have a host at your disposal every day to report any cleaning, maintenance or anything you need. We would have loved to be able to fix it right away. We appreciate your preference and hope to see you in the next opportunity. Sincerely,

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
Limpio
於 2021 年 11 月住了 5 晚
Trendy Host Team 於 2021年12月3日的回應
Gracias por sus comentarios

10/10 優異

Edmundo Jaime Paredes

讚好：整潔度、設施服務和住宿狀況
於 2021 年 10 月住了 3 晚

4/10 欠佳

Andrew James

讚好：整潔度
不滿：設施服務
You need to have a person check on the individual renting the property to see if they need anything
於 2021 年 9 月住了 11 晚
Trendy Host Team 於 2021年10月11日的回應
Thank you for your comments, help us to continue improving

8/10 不錯

真實旅客

伴侶同遊
讚好：設施服務和住宿狀況
Nicest area in Lima ,barranco and Miraflores walking distance to the mall and lots of restaurants and shopping. Essentially everything you can possibly need is near by
於 2021 年 3 月住了 7 晚
Trendy Host Team 於 2021年3月14日的回應
Thanks for share your experience renting our apartments. Regards.

10/10 優異

真實旅客

於 2021 年 1 月住了 4 晚
Equipo Trendy Host 於 2021年1月27日的回應
Gracias por su calificación. Saludos

6/10 一般

Philip

於 2020 年 12 月住了 7 晚
Equipo Trendy Host 於 2021年1月11日的回應
Muchas gracias por su evaluación, nos encantaría conocer más sobre el porqué de su calificación. Puede escribirnos a reservas@trendyhost.com.pe. Saludos,

10/10 優異

Susanne (Bremen )

伴侶同遊
讚好：整潔度
Super tolle Mini Appartement mit freundlichen Service, Pförtner und Garage , mit Aufzug und kleinem Dachpool 👍
於 2020 年 3 月住了 12 晚
Trendy Host Team 於 2020年3月23日的回應
Thank you very much Susanne for you review. Regards,

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and stylish apartment right in between barranco and miraflores. Perfectly located with a delicious breakfast cafe and burger joint right next door. Air conditioner did start to make loud noises toward the end of the stay. We ran out of toilet paper and went to the front desk who said we had to supply our own. We talked to Trendy Hosts and they gave us another roll but we were displeased with the front. Overall, this was well located and trendy hosts were very nice.
於 2020 年 3 月住了 4 晚
Trendy Host Team 於 2020年3月20日的回應
Thank you very much for you review.

8/10 不錯

Jose Eugenio

讚好：客房舒適度
insatisfecho
Era un apartamento en donde no le hacían servicio Ni de aseo ni de tendido y cambio de tendidos ningún día. Si se requería había que pagar un costo adicional. Eso no está bien!
於 2020 年 3 月住了 3 晚
Equipo Trendy Host 於 2020年3月13日的回應
Buen día Eugenio, Gracias por sus comentarios, estos nos ayudan a seguir mejorando. Sobre el tema de la limpieza nosotros ofrecemos alquileres de apartamentos ( No hotel), con 1 limpieza gratis cada 7 días como cortesía, al quedarse un par de noche el cambio toallas o sábanas y limpiezas está indicado en la confirmación que tiene un costo adicional. Saludos,

10/10 優異

Charles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
於 2020 年 3 月住了 1 晚
Trendy Host Team 於 2020年3月10日的回應
Thank you very much Charles!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 11 晚
Trendy Host Team 於 2020年3月9日的回應
Trendy Host Team

8/10 不錯

mlayto (New Mexico)

伴侶同遊, 多人同遊
讚好：整潔度
Nice location and easy to get around. One suggestion is to let occupants know that an AC unit is only available in one room.
於 2020 年 2 月住了 9 晚
Trendy Host Team 於 2020年3月9日的回應
Thank you for your suggestion!

10/10 優異

Charles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great little spot in good location
Great stay close to miraflores and barranco. About 15 min walk to each. 5 min walk to metropolitan. Close to several restaurants and little stores. Pool gets crowded early so we were not able to use as there are only a few chairs. Locals and hotel guests rent apartments here so it’s more like an apartment building. Nice accommodations for price. Use WhatsApp to contact hotel for issues / questions.
於 2020 年 3 月住了 3 晚
Trendy Host Team 於 2020年3月9日的回應
Thank you very much Charles