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利奇菲爾德騎士酒店的評價

1.5 out of 5
利奇菲爾德騎士酒店
1017 E Frontage Rd, Litchfield, MN

評價

6.8
10 分評分，優異；273 則評價中有 61 則" "
8 分評分，不錯；273 則評價中有 79 則" "
6 分評分，一般；273 則評價中有 64 則" "
4 分評分，欠佳；273 則評價中有 40 則" "
2 分評分，很差；273 則評價中有 29 則" "

7.0/10 

整潔度

8.0/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 6 晚

6/10 一般

Patricia

讚好：職員與服務和住宿狀況
Clean and easy to get to.
於 2024 年 5 月住了 1 晚

6/10 一般

Joy

伴侶同遊, 商務旅客
讚好：職員與服務和設施服務
不滿：住宿狀況
Price was cheap, property needs updating, painting, fixing holes indoors, security latches and the cut screen on the window is alarming. The location was convenient but it needs work befor i stay there again.
於 2024 年 4 月住了 1 晚
Nancy Drew 於 2024年4月24日的回應
We are sorry to hear that you were unhappy with your stay, we continue to make improvements every day - I was unaware about the screen in your room, we will get that fixed immediately.

10/10 優異

Jon

讚好：整潔度、職員與服務和住宿狀況
Great staff, clean, and good price.
於 2024 年 2 月住了 1 晚
Nancy Drew 於 2024年2月11日的回應
Thank you for your review, We are so happy to hear that you enjoyed your stay! We hope to see you again in the future!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Nancy Drew 於 2024年1月31日的回應
Thank you for your review! Hope to see you again!

2/10 很差

Kennedy

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Terrible dirty they lie when they say it includes breakfast very dirty place
於 2024 年 1 月住了 1 晚
General Manager 於 2024年1月27日的回應
Dear Kennedy,Your review is not one we are proud of, so please accept our heartfelt apologies for failing to provide you with an outstanding stay. Your constructive comments are gratefully received and will be used to help us enhance the quality of our service and accommodations. We hope your future travels are safe and wish you all the best.

2/10 很差

Steve

家人同遊
不滿：設施服務
Place is NOT serving any breakfast as advertised. And it’s a sad experience. Will never use Travelocity again.
於 2023 年 12 月住了 1 晚
Guest Relations 於 2023年12月31日的回應
Dear Steve,Thank you for reaching out and sharing your concerns. We apologize that your time with us fell below your expectations. However, we appreciate you sharing your feedback as we constantly work hard to make the appropriate changes and improvements. We wish you well and hope you consider giving us another chance in the future.

2/10 很差

Jamie

不滿：整潔度、設施服務和住宿狀況
Dirty bathroom, bathroom ceiling falling down, fridge dirty not even wiped out. Even though it’s smoke free it reaks of smoke in the rooms! Dingy rooms, poor lighting! Was afraid to lay on the bed fearing how dirty it might be. Everything is very outdated! Gross! Don’t stay there! I wish I would have just stayed in my car!!
Guest Relations 於 2023年12月22日的回應
Dear Jamie,We're very sorry to hear that you did not have an enjoyable visit. The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your stay. Our housekeeping team will be sure to look into all your comments further and make changes where necessary. Thank you, and we truly hope you will reconsider and join us again in the future for a stay that is worthy of a perfect rating.

2/10 很差

Nichole

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
This place stunk of cigarette smoke so bad that my husband and i had to go to another hotel, even though we had 2 paid nights here. We were only there for a brief period of time and our clothes and belongings reeked! Everything in the room was old and it felf disgusting. The guy at check in was very nice and friendly though. Would recommend to a single homeless guy who needed a place to sleep.
於 2023 年 9 月住了 2 晚
Nancy Drew 於 2023年10月28日的回應
Thank you for you review, I am so sorry to hear this! We will look into it and correct this asap - as this is a non-smoking establishment.

6/10 一般

Gwen

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The property was pleasant for the value, staff were pleasant, BUT their we're no disposable cups in the room, as is usually in a motel, good motel otherwise
於 2023 年 9 月住了 1 晚
Nancy Drew 於 2023年9月21日的回應
I apologize for that - and yes, there should've been cups in your room. I will talk to my housekeepers. thank you

6/10 一般

Diane

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
There was no continental breakfast as advertised on the website and in the services booklet in the room. Needs to be changed so people aren't thinking it is included in the price.
於 2023 年 8 月住了 1 晚
Nancy Drew 於 2023年8月28日的回應
thank you for your feedback.we will do our best to fix any issues .

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
It was close to restaurants, stores and easy access to highways
於 2023 年 8 月住了 6 晚
Nancy Drew 於 2023年8月20日的回應
Thank you for your review, Appreciate it - thank you

10/10 優異

Karla

於 2023 年 8 月住了 1 晚
Nancy Drew 於 2023年9月8日的回應
Thank you!

6/10 一般

Deanne

家人同遊
讚好：職員與服務
不滿：住宿狀況
Stinky room, nice staff.
The man working the desk for our late night check in was great. Very thorough, friendly and quick. We were allowed to easily check in with our two great danes and were allowed to park our pickup pulling a gooseneck on the adjacent street, which was nice considering their small parking lot. The room was generally clean, but oh my god....the smell. It was horrific. I wish wed known to check in much earlier to allow the room to air out. We were in room 19 and it was HEAVY with a dense musty smell of water damage, and it in the corner near the ac unit it smelled strongly of rodent or some other type of urine. We cranked the AC up all the way and opened the windows for the night and were able to get about 6 hours of sleep before bailing first thing the next morning. If you can check in well in advance of having to spend any considerable time in the room, so you can air it out....do it
於 2023 年 8 月住了 1 晚
Nancy Drew 於 2023年8月17日的回應
Thank you for your review - We will definitely look into this asap. We have blocked the room until we find the issue.

6/10 一般

Thomas

家人同遊
不滿：整潔度和住宿狀況
Bathroom floor had hair and dust. Air conditioner filter needed to be cleaned. Hot tub not working. Pool needed cleaning.
於 2023 年 8 月住了 2 晚
Nancy Drew 於 2023年8月14日的回應
thank you for your feedback ,we will do our best to fix any issues.

4/10 欠佳

Brett

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Nancy Drew 於 2023年8月7日的回應
thank you for your feedback,we will do our best to improve your stay.

8/10 不錯

Rodney

商務旅客
讚好：職員與服務和客房舒適度
於 2023 年 7 月住了 2 晚
Nancy Drew 於 2023年8月1日的回應
thank you for your feed back. we will do our best to improve your stay anyway we can.

4/10 欠佳

Jerome

不滿：整潔度、職員與服務、設施服務和住宿狀況
Messy parking lot. Not working security doors to get in and out of hotel(anyone can walk in).
於 2023 年 7 月住了 1 晚
Nancy Drew 於 2023年7月27日的回應
Thank you for your review - we have some body coming to correct that issue - - It's only been a couple days having that issue - It will be fixed when they get here. Thank you

8/10 不錯

Jan

讚好：整潔度、職員與服務和客房舒適度
No breakfast
Check in person worked to get us a first floor room since I have trouble with stairs. Disappointed though that there was no breakfast even though advertised there would be.
於 2023 年 7 月住了 3 晚
Nancy Drew 於 2023年7月25日的回應
Thank you for your review - We enjoyed having you. Breakfast will be back soon - we apologize for any inconvenience.

8/10 不錯

Pamela (Oronogo)

讚好：職員與服務
不滿：整潔度和住宿狀況
The bathroom needed a through cleaning!
於 2023 年 7 月住了 1 晚
Nancy Drew 於 2023年7月25日的回應
Thank you for your review - I will look into the issue - and have it corrected immediately -

4/10 欠佳

Bonnie

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
The rooms smell terrible. The floors in the rooms were dirty & had not been vacuumed for a while.
於 2023 年 7 月住了 4 晚
nancy drew 於 2023年7月15日的回應
Thank you for your review, I will definitely look into this and make sure the issue is corrected

8/10 不錯

Toni

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We always stay here for our yearly craft show
於 2023 年 7 月住了 1 晚
nancy drew 於 2023年7月11日的回應
Thank you for your review! We always look forward to seeing you every year! See you next year!

10/10 優異

Toni

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Trip
We stay at this hotel once a year for a business trip and have always liked it.
於 2023 年 7 月住了 1 晚
nancy drew 於 2023年7月9日的回應
Thank you! We always forward to seeing you!! See you next year!

2/10 很差

joseph

商務旅客
Absolute dump… only stayed because it was only place left, will plan ahead earlier next time.. gross
於 2023 年 7 月住了 1 晚
nancy drew 於 2023年7月7日的回應
We are so sorry that you were unhappy with your stay, we try and make improvements every day.

2/10 很差

Rebecca

於 2023 年 6 月住了 1 晚
nancy drew 於 2023年7月18日的回應
thank you for your feed back. .we will work on improving and appriciate your feed back.

4/10 欠佳

Loretta

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The staff was nice. The room smelled musty. I got some air freshener from the front desk which helped a little. I turned off the AC and opened the window which helped more until someone decided to stand right outside and smoke so I had to close it. The exit door right outside our room did not lock so any one could come in and out. Even with the window closed I could hear people talking outside during the night. Walls were scuffed badly, one chair was really stained up, the bed was ok-ish but the pillows were totally flat. We slept and got the heck out.
於 2023 年 6 月住了 1 晚
nancy drew 於 2023年6月13日的回應
Thank you for your review - we are trying to make improvements every day - the guests you might have heard, work over nights, they have been here for a bit and we have never had an issue with any of them.

10/10 優異

Omel

於 2023 年 5 月住了 1 晚
nancy drew 於 2023年6月3日的回應
Thank you! We enjoyed having you! See you next time!

8/10 不錯

kathy

於 2023 年 4 月住了 2 晚
nancy drew 於 2023年4月18日的回應
Thank you for your review - We enjoyed having you. See you next time. Thank you.

10/10 優異

Omel

於 2023 年 3 月住了 1 晚
nancy drew 於 2023年4月13日的回應
Thank you for your review. We enjoyed having you and hope to see you again in the future.

8/10 不錯

Tyler

讚好：職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚
nancy drew 於 2023年3月31日的回應
Thank you - we enjoyed having you. Hope to see you again in the future.

2/10 很差

Courtney

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Our room was absolutely disgusting. There were crumbs in our beds, under the beds were filthy, band aid wrappers, a bottle of foam sanitizer under the bed, one of the beds didn't have sheets on them.
於 2023 年 3 月住了 2 晚
nancy drew 於 2023年3月7日的回應
We are sorry to hear of your negative experience. We do have new housekeepers, and will look into the situation. I have scheduled a mtg to correct any future issues.

6/10 一般

Karen

多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
They said, they were upgrading. Our room was not very clean, improper bed sheets used, mattress liner was hard and stiff, nothing in the room except for the ice bucket!!! The hot tub was out of order and that was the reason We booked this hotel!!!☹️
於 2023 年 2 月住了 1 晚
nancy drew 於 2023年2月13日的回應
Thank you for your review. We are sorry that our hot tub was not working correctly - we thought we had the problem resolved. All our rooms have microwaves, fridges, etc.

6/10 一般

Marilyn

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 2 月住了 1 晚
nancy drew 於 2023年2月5日的回應
Thank you for your review - We hope to see you again in the future

10/10 優異

Shawn

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place Great price
nancy drew 於 2023年1月20日的回應
Thank you very much for your review - we hope to see you again in the future!

6/10 一般

Joshua

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
nancy drew 於 2023年1月17日的回應
Thank you for your review - we look forward to seeing you in the future.

6/10 一般

Holly

家人同遊
讚好：職員與服務
It was ok for the price. The rooms were dated and could use updating but it was clean and the beds were fine. The pool was nice and a nice temperature and we enjoyed that.
於 2023 年 1 月住了 2 晚
nancy drew 於 2023年1月10日的回應
Thank you for your review. We are making improvements every day - We hope to see you again in the future.

10/10 優異

Andrew

於 2022 年 12 月住了 1 晚

4/10 欠佳

Greg

10/10 優異

Troy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚
nancy drew 於 2022年11月16日的回應
Thank you for your review and we look forward to seeing you in the future.

2/10 很差

Nathaniel

不滿：整潔度、設施服務和住宿狀況
The property is horrible. Would not give it 1 star
於 2022 年 11 月住了 1 晚
nancy drew 於 2022年11月5日的回應
We are very sorry to hear that. We are continuing to make improvements every day.

8/10 不錯

Phillip

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet. Very helpful staff.
於 2022 年 9 月住了 1 晚
nancy drew 於 2022年9月27日的回應
Thank you for your review!!! We hope to see you in the future!

10/10 優異

mark

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Less than pristine.
於 2022 年 9 月住了 1 晚
nancy drew 於 2022年10月7日的回應
Thank you! We hope to see you again in the future!

10/10 優異

Gayle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Knights Inn
The hotel staff were excellent and very friendly. The beds were very comfortable! The room smelled a bit musty and I noticed mold on the tiles above the tub. Overall, a comfortable stay for our one night.
於 2022 年 9 月住了 1 晚
nancy drew 於 2022年9月17日的回應
Thank you for your review - We are making improvements daily - We hope to see you again in the future.

8/10 不錯

Eugene

讚好：整潔度、職員與服務和客房舒適度
The room had a musky odor but Othman that it was a very nice stay. Wish the hot would have been working and no breakfast was a down fall !!!
於 2022 年 8 月住了 1 晚
nancy drew 於 2022年8月29日的回應
we are happy to hear your stay was nice. thank you for your feedback we are working to fix the issues.

6/10 一般

Samoane

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Horrible rooms
One of the worst hotels I have been to. Advertised breakfast and they have the set up but " due to Covid" they no longer do breakfast. Hot tub was out of service, and the pool had such bad build up in it we could write in the build up along the sides of the pool. Under the bed was old food and what looked to be pillow fluff. There was food on the floor and parts of the carpet were wet and it had an overpowering ammonia smell in the room.
於 2022 年 8 月住了 1 晚
nancy drew 於 2022年8月28日的回應
we will do our best to fix the issues,and we appreciate your input.sorry your experience with us was unpleseasant.

2/10 很差

ANNA

家人同遊
Friendly caretaker. Low prices. I guess you get what you pay for. Very grubby. Will not stay here again.
於 2022 年 8 月住了 1 晚
nancy drew 於 2022年8月25日的回應
Thank you for your review. We are working on improvements and will continue to do so until complete. Thank you.

2/10 很差

Dawn

多人同遊
不滿：整潔度和住宿狀況
The room was not clean, there was debris on the floor as if the room had not been vacuumed at all and found a condom / wrapper behind the night stand.
於 2022 年 8 月住了 1 晚
nancy drew 於 2022年8月9日的回應
I am sorry that you were un happy - I will definitely look into this and the issue will be resolved. Thank you for letting us know

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 4 晚
nancy drew 於 2022年8月3日的回應
Thank you for your review. We hope to see you again in the future.

10/10 優異

Bonnie

讚好：職員與服務和住宿狀況
於 2022 年 7 月住了 1 晚

6/10 一般

Bryan (Northfield)

伴侶同遊
不滿：整潔度
There was a build up of dirt in the corner of the bathroom by the tub that had not been cleaned in a long time. The top of a vending machine was covered in dust, again it had not been cleaned in a long time. Those are just 2 examples of things we saw that had been neglected.
於 2022 年 7 月住了 1 晚
nancy drew 於 2022年7月18日的回應
thank you for bringing it to our attention and we will do our best to rectify the problem.