4/10 欠佳
Amber
2025 年 12 月 12 日
讚好：整潔度、設施服務和住宿狀況
The front desk clerk was terrible. I inquired as to whether or not a package was delivered for me. At first, he denied that it was delivered. After I showed him the delivery picture, then he stated that it was delivered but locked away in an office that he didn’t have access to. I informed him that I had an early flight and asked if the office would be opened in time. He started screaming that he did not receive the package and the office wouldn’t be opened until 8am the next morning. I simply stated that the protocol needed to change. I have never been to a hotel where I had items and it was such a big issue. I have done this a number of times and the clerk would simply go to the holding room and retrieve the items. Even if there is a fee for the service. There was no need for his outburst.
Amber
於 2025 年 12 月住了 1 晚
