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小岩城機場會議中心假日酒店 (IHG 旗下酒店)的評價

3 out of 5
小岩城機場會議中心假日酒店 (IHG 旗下酒店)
3201 Bankhead Drive, Little Rock, AR

評價

8.2

很好

10 分評分，優異；1002 則評價中有 508 則" "
8 分評分，不錯；1002 則評價中有 243 則" "
6 分評分，一般；1002 則評價中有 110 則" "
4 分評分，欠佳；1002 則評價中有 76 則" "
2 分評分，很差；1002 則評價中有 65 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Elva

讚好：整潔度
不滿：職員與服務和設施服務
They would wake me up in the morning by knocking on the door and asking me when to check out
GM. 於 2023年1月3日的回應
Thank you for taking the time to leave us your feedback. We apologize for the inconvenience you experienced. Your concern will be addressed. Thank you.

6/10 一般

Shanta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to freeway
於 2024 年 5 月住了 1 晚

10/10 優異

Deloris

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was comfortable
於 2024 年 5 月住了 2 晚

8/10 不錯

Alfredo

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s at Great Location!
於 2024 年 5 月住了 1 晚

10/10 優異

Jordan (Little Rock)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

6/10 一般

Halston

商務旅客
讚好：整潔度
不滿：職員與服務和設施服務
Old hotel that needs a remod. Location is a plus.
於 2024 年 1 月住了 1 晚

4/10 欠佳

Caroline

家人同遊, 親子同遊
讚好：設施服務
The shower head was broken and television remote didn’t work
於 2024 年 5 月住了 1 晚

10/10 優異

Nicole M

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful lady up front ..i didnt catch her name but she was so pleasant..
於 2024 年 5 月住了 1 晚

8/10 不錯

Christina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

2/10 很差

Heidi

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

William

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Tera

不滿：職員與服務
於 2024 年 5 月住了 1 晚

10/10 優異

Donna

讚好：整潔度和職員與服務
不滿：設施服務
Have affordable eatery in the area
於 2024 年 5 月住了 1 晚

10/10 優異

Andrew (Kalamazoo)

讚好：職員與服務
Suited our needs, just nothing special
於 2024 年 5 月住了 1 晚

10/10 優異

Jeffrey

讚好：整潔度、職員與服務和住宿狀況
Nice, clean, and perfect for my needs.
於 2024 年 4 月住了 1 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務和住宿狀況
Hospitality was impeccable.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Curtis

讚好：職員與服務
不滿：整潔度
於 2024 年 4 月住了 1 晚

8/10 不錯

paula (Inola)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was great and comfortable.
於 2024 年 4 月住了 1 晚

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Carpet needs changing in some hallways.
於 2024 年 4 月住了 1 晚

4/10 欠佳

sheila

讚好：整潔度和住宿狀況
if you book through expedia, you do not get late check out option. This was only extended this one time.my breakfast was not included on my reservation hence i had to pay additional even after reservation through expedia included it.,
於 2024 年 4 月住了 2 晚

10/10 優異

Marina

讚好：整潔度、職員與服務和住宿狀況
It was a great place for the night as we traveled through the area.
於 2024 年 4 月住了 1 晚

8/10 不錯

willliam t

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
location seemed unsafe
於 2024 年 3 月住了 2 晚

6/10 一般

Maria

伴侶同遊
不滿：設施服務和住宿狀況
just an average hotel the bar closes at 1000 and no restaruant
於 2024 年 4 月住了 1 晚

10/10 優異

Mary

讚好：整潔度、職員與服務和住宿狀況
Muy cómodo
於 2024 年 4 月住了 1 晚

4/10 欠佳

Robby

家人同遊, 商務旅客
讚好：整潔度
不滿：職員與服務
The location is convenient, located down the road, 2 minutes from the airport and also across the street from a gas station. There are not any restaurants in the immediate area, so it is nice that they have their own restaurant. The property however, is older, and the rooms and halls have been partially updated, but not fully. The staff however, is the worst part about the property. Probably low hiring standards? At check in, I was met with 3 inconsiderate staff. I am pretty easy, never have questions, have my ID and credit card ready and rarely talk. I just want a key and will be off to my room, but these three still managed to show how uninterested they were in checking me in. The next day, 2 hours before check out, a woman with a pad knocked on my door like she was the police. When I answered and stated I would not be checking out for another hour, she gave a disapproving look and walked away. No apology. No thank you. Just extremely aggressive.
於 2024 年 4 月住了 1 晚

10/10 優異

Brandon

於 2024 年 4 月住了 1 晚

4/10 欠佳

linda

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Property needs SERIOUS upgrading! Hard to believe an airport hotel could be this bad..
於 2024 年 4 月住了 1 晚

6/10 一般

Tara

多人同遊
讚好：整潔度、設施服務和住宿狀況
There are a lot of rules around breakfast: only 2 people per room actually get the free one, others have to pay. And there are a lot of staff managing the dining area making sure everyone is behaving.
於 2024 年 4 月住了 2 晚

10/10 優異

Scott

於 2024 年 4 月住了 1 晚

10/10 優異

Jamie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to airport. Parking $50 per week. Airport shuttle 24/7
於 2024 年 4 月住了 1 晚

10/10 優異

seymour (College Place)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Demba

No good service
於 2024 年 4 月住了 1 晚

6/10 一般

Ajay

Decent
於 2024 年 3 月住了 1 晚

10/10 優異

Sam

於 2024 年 3 月住了 1 晚

10/10 優異

Byorn

讚好：整潔度、職員與服務和住宿狀況
It was just good
於 2024 年 3 月住了 2 晚

10/10 優異

Joshua

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The breakfast was the best
於 2024 年 3 月住了 1 晚

8/10 不錯

Maria

讚好：整潔度
於 2024 年 3 月住了 1 晚

10/10 優異

Vilma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buen hotel, bonita decoración, buen desayuno, personal atento, muy limpio.
於 2024 年 3 月住了 1 晚

8/10 不錯

Anthony

讚好：設施服務
Good
於 2024 年 3 月住了 1 晚

10/10 優異

Yvette

於 2024 年 3 月住了 1 晚

10/10 優異

Danell

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Loved my stay.
於 2024 年 3 月住了 2 晚
Mary Gross 於 2024年3月25日的回應
Thank you for your response. I hope you come and stay with us again in the future.

10/10 優異

Jolene (Mount Vernon)

The breakfast was wonderful and the staff were kind and friendly and efficient.
於 2024 年 3 月住了 2 晚

10/10 優異

Dee

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is a bit older, but it is clean and the staff are extremely friendly and helpful. The full breakfast was hot, fresh, and tasty.
於 2024 年 3 月住了 1 晚
Mary Gross 於 2024年3月25日的回應
Thank you for responds. We loved having you here. We hope to see you again.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Very friendly
於 2024 年 3 月住了 4 晚

6/10 一般

Bailee

於 2024 年 3 月住了 1 晚

2/10 很差

Aleah

親子同遊
不滿：整潔度、職員與服務和住宿狀況
If I could give negative stars I would. I booked 2 double beds for my family of 4. They gave us 1 double. My husband first went downstairs to ask for the room we booked and she said sorry we don’t have any rooms left. So then I went down and asked what they could do. Was there a different room with a couch at least. After pleading with them for 30 minutes she gave me keys to a different room. She said i had to change this room out earlier. So we tried that one. It was not cleaned. When we asked her to clean the room she said if the covers aren’t removed then it’s clean to our standards. During this time they gave away our other room and left us with no room for the night. It’s now almost 11pm and I have a toddler with no bed to sleep in. The staff should be fired!
於 2024 年 3 月住了 1 晚

2/10 很差

Dan

不滿：整潔度、職員與服務和住宿狀況
Room was not ready at 3m so we waited in the lobby till 3:30. Staff was impolite and rude. Room phone and to did not work
於 2024 年 3 月住了 1 晚

10/10 優異

Steve

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All was good an older place. But clean snd decent breakfast. We had to pay since it was not added to my reservation. Thought I cam automatically.
於 2024 年 3 月住了 3 晚

2/10 很差

Jenny

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Check in was fine. Because there were 4 of us in a room, we asked for extra pillows and blankets. They told us they didn’t have any. Once we were in the room, we noticed sweet handprints and nail marks on the headboard. The toilet did not flush. They told us to stay there, they’d send security up with keys for a different room. So we move down the hallway and just as gross. The curtains had stains on them and headboards equally as “worn.” There were only 2 towels in the bathroom (and again, there were 4 of us) so we asked for 6 more (were girls, needed one for hair and one for body). The lady at the front desk rolled her eyes and gave us 1 and said that’s all they had, but someone would come up later with more. Thankfully they did. This place did not have a hair dryer (we had to call for that too). Some positives: provided good soap and hair products, shower was clean and had good water pressure, and it was quiet.
於 2024 年 2 月住了 1 晚
Mary 於 2024年3月2日的回應
I am very sorry for any inconvenience you had with your stay. I will make sure this does not happen again. We are here to make sure our guests are happy.

4/10 欠佳

Vincent

不滿：整潔度和設施服務
Dirty room. Poor overall performance
於 2024 年 2 月住了 1 晚