I booked and paid through Expedia, then when I got there to check in they charged me another 120 deposit ok cool I get it, but then they asked me to slide my card again and charged me another 20 saying I would get it back. And here it is 2 weeks later and still out 140$
christine
2/10 很差
Aleidy
2024年3月24日
不滿:整潔度
Aleidy
於 2024 年 3 月住了 1 晚
2/10 很差
Bishop
伴侶同遊
2023年1月6日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The property wasn’t bad but there was a huge problem with the service I received once I got there I was paying with my chime card which I have always used including a time i stayed last month but the clerk stated the hotel wasn’t taking chime or cashapp and hadn’t done so in five years which I know to be false because i just used it but anyway due to this I had to cancel my reservation as instructed and rebook the room for $45 more dollars than the original price when I asked about having the incident fee waived due to this they stated they couldn’t do it even though it was not my fault I talked to two different women and they both refused to take my number to have the manager call me and they also stated there wasn’t a corporate number I could call overall the experience was okay but it should not have cost be $85 more dollars when nothing I did was wrong
Bishop
6/10 一般
Tyneisha
家人同遊
2023年1月4日
不滿:住宿狀況
Tyneisha
於 2023 年 1 月住了 1 晚
2/10 很差
Jose (Hammond)
家人同遊
2023年1月4日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The hotel is old and under remodeling. Dirty and unsafe should be closed to the public. Huge renovation project shouldn't have guests.
Jose
於 2023 年 1 月住了 1 晚
10/10 優異
Erik A
家人同遊
2022年12月31日
讚好:整潔度、職員與服務和設施服務
Was up-front with water issues last week and the condition of the property. Offered to cancel our reservations if we wanted (which we didn't do).
Erik A
於 2022 年 12 月住了 1 晚
10/10 優異
Tommy (St George)
商務旅客
2022年12月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Helpful staff.
Tommy
於 2022 年 12 月住了 1 晚
10/10 優異
Tommy (St George)
商務旅客
2022年12月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really love the room layout it’s unique and very comfortable. All was in order on arrival. Thank you! 😊
Tommy
於 2022 年 12 月住了 1 晚
2/10 很差
Joeg
商務旅客
2022年12月12日
讚好:住宿狀況
不滿:整潔度、職員與服務和設施服務
Worst staff I’ve ever met in my life
Joeg
於 2022 年 12 月住了 1 晚
8/10 不錯
John
家人同遊
2022年12月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Undergoing renovations
Service was great. Room was clean and quiet despite hotel undergoing needed renovations. Breakfast offerings were lacking.