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iStay利物浦1沃特街公寓

4.0 星住宿

iStay Liverpool 1 Water Street Apartments

选择日期以查看价格

点评

7.8/10
不错

热门服务设施

  • 厨房
  • 洗衣机
  • 免费 Wi-Fi

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9.2 分，总分 10，好极了，93 条点评
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总价 HK$895
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政策

入住

开始办理入住：15:00；停止办理入住：18:00
提前入住需视供应情况而定
提前入住费：GBP 50
提供快速入住服务
住客需年满 25 岁

退房

11:00 之前退房
提供快速退房服务

特别入住说明

此住宿不设前台。
如果住客计划于正常入住时间以外到店，请提前联系住宿接待方，获取入住说明及门禁密码；请从专用入口进入
请在抵达前至少 72 小时使用预订确认邮件上的信息联系住宿接待方，以安排入住事宜
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

门禁密码、私人入口

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
不提供折叠床/加床。
不提供儿童床（婴儿床）。

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 押金：每次入住 每间住宿 GBP350
  • 住宿方在住客入住前将收取 GBP 350 的损坏押金。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 提前入住费：GBP 50（视供应情况而定）

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受以信用卡和借记卡付款；恕不接受现金
房东表示住宿内安装有一氧化碳探测器
房东表示住宿内安装有烟雾探测器
此住宿场所采用的安全设施包括：灭火器、保安系统和急救包。
该住宿进行了专业的清洁工作。

其他注意事项

此住宿场所没有电梯

常见问题

IStay利物浦1沃特街公寓允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

此住宿不提供停车服务。

何时可在iStay利物浦1沃特街公寓办理入住？

开始办理入住：15:00；停止办理入住：18:00。 可安排提前入住，须支付 GBP 50 的费用（取决于客房供应情况）。

何时可在iStay利物浦1沃特街公寓办理退房？

退房时间为 11:00。

IStay利物浦1沃特街公寓的地址在哪里？

此公寓楼位于利物浦市中心，步行仅 5 分钟即可走到利物浦市政厅和利物浦 ONE。而且，利物浦皮尔希德渡轮码头和阿尔伯特皇家船坞距离酒店步行不到 10 分钟。步行 5 分钟内到达詹姆斯街火车站和莫尔菲尔兹火车站。

我可以免费取消我的预订并获得全额退款吗？

是的，此住宿部分房价类型提供免费取消服务，因为灵活预订很重要！有关例外或要求的更多详细信息，请查阅我们网站上的住宿取消政策。

点评

关于的点评

7.8

还可以

8.4

清洁度

10

地点

8.0

员工和服务

8.8

住宿条件和设施
10 分 - 超赞。20 条好评，共有 44 条点评
8 分 - 还可以。11 条好评，共有 44 条点评
6 分 - 一般。5 条好评，共有 44 条点评
4 分 - 很差。2 条好评，共有 44 条点评
2 分 - 糟糕。6 条好评，共有 44 条点评

点评

已验证

10/10 超赞

patrick

满意：清洁度、服务设施、住宿条件和设施、沟通体验
Fabulous location
2024 年 6 月入住 1 晚
已验证

2/10 糟糕

Tom

不满意：沟通体验，客房舒适度

Waiting for refund

Misrepresented, smelled like smoke, terrible time gaining access
2023 年 10 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、客房舒适度、沟通体验

Lovely apartment in Liverpool

Birthday weekend, close by to bars and restaurants, comfy bedrooms and had all that was necessary, good communication and ease of getting entrance details etc, would recommend this property
2022 年 4 月入住 1 晚
已验证

8/10 不错

EElain

满意：清洁度、服务设施、住宿条件和设施
great appartment. perfect for largr groups.
2022 年 2 月入住 1 晚
已验证

10/10 超赞

jodie

满意：清洁度、服务设施、住宿条件和设施、沟通体验
I spoke to Lisa iStay manager few times before my stay and she even called after to check all was okay . Highly recommend very friendly perfect apartment for your little get away . Refund was returned very quick as no damage was caused Beautiful apartment and all clean and tidy will definatly be staying again
2022 年 2 月入住 1 晚
已验证

4/10 较差

真实旅客

满意：沟通体验
不满意：清洁度

Does the job - requires more care

The property looks better in pictures. Lots of damage in the property, mainly the walls, it was evident one wall suffered damp issues with the paint/plaster pealing off. The property had not been cleaned, lots of dirt on the floor, to include dust balls. Bathroom lock broken. Aside from the state of the property - it had security in the evening which was really good! However, there was a party next door and the company failed to inform us about this ahead of our stay - had we been a family it would have been extremely disturbing hearing loud music and noise into the early hours of the morning. Location is excellent, you really are in the centre of the city with everything being a 10min walk at most.
2021 年 11 月入住 1 晚
已验证

4/10 较差

真实旅客

不满意：清洁度、客房舒适度、沟通体验

Do not stay here.

Very disappointed. Upon check-in after ringing numerous times asking for the access code it turned out the cleaners were still in the property despite being told we had a 3pm check in, so was basically trying to bide time. We did not get to check in until 3:40 making us late for our bookings. There is no hot water in the property, no hand towels and no extra sheets or bedding was left for people who stayed on the sofa beds which were already stained so had to use towels! The cleaners of course left in a rush so did not leave enough toilet rolls and towels. The building itself stunk of stale food and urine. Overall v disappointing stay and will not be returning.
2021 年 7 月入住 1 晚
已验证

10/10 超赞

James

满意：清洁度、客房舒适度、沟通体验

Perfection.

Perfect
2021 年 5 月入住 1 晚
已验证

10/10 超赞

Nicki

满意：服务设施，清洁度
We got a free upgrade to 1 Temple Court apartments. Can’t fault it. The apartment was beautiful and perfect for us. Big thanks to Lisa who we dealt with. So very helpful and friendly. Would highly recommend.
2020 年 7 月入住 1 晚
已验证

2/10 糟糕

Paul

不满意：客房舒适度，清洁度
Was dirty when I arrived , the attitude on the person in charge was not one bit professional
2020 年 7 月入住 1 晚
已验证

10/10 超赞

Pavandeep

满意：客房舒适度，清洁度

Water street is lovely

Was a lovely apartment, very clean and was exactly shown on the photos! Lisa is very nice and good communication skills also made me feel welcome
2020 年 3 月入住 1 晚
已验证

8/10 不错

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We liked the location of the property was perfect.
2019 年 12 月入住 1 晚
已验证

6/10 一般

Charlotte

满意：客房舒适度

Check in compliqué, situation excellente

Les appartements sont très très bien situés. En plein centre de Liverpool, on peut faire énormément à pieds. Cependant, comme il n’y a pas de réception, ce fut très compliqué de recevoir les codes pour rentrer dans l’immeuble. Il a fallu téléphoner une bonne grosse dizaines de fois pour avoir les’ infos necessaires. De plus, on est censés payer un deposit pour l’appartement. Mais le compte bancaire n’est pas donné au format IBAN. Résultat des courses, nous n’avons jamais réussi à payer le deposit, même après une semaine de harcèlement pour avoir le compte au format IBAN. Donc check in très compliqué et stressant. Faire attention aussi qu’il n’y a pas de bagagerie (pourtant indiqué dans la description). Les lits sont très confortables, attention si vous voyagez avec des enfants ou des personnes plus âgées ou même des adultes, les clic clacs sont vraiment inconfortables. J’ai 28 ans, j’aurais été gênée de faire dormir mes parents là dedans. Donc choisi l’appartement en fonction du nombre de « vrai » lits qu’il dispose.
2019 年 12 月入住 1 晚
已验证

6/10 一般

Rosa M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We had a problem yesterday night. The fire alarm rang and we had to leave the apartment at 4:15 in the morning. We have 2 children and it was scaring. Cold, outside till 6:00hs. First came the police, then the firemen to check everything. Later, someone to stop the alarm. It was a nightmare...
2019 年 12 月入住 1 晚
已验证

10/10 超赞

Joe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great stay

The room was spot on, clean and in a very good location would definitely use again.
2019 年 12 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved staying at this gem of a 2 bedroom apartment, also comes with 2 double sofa beds. Absolute massive kitchen/living area. Only thing I would say is that the larger bedroom was a bit cold (even with the windows shut and heating on). Other than that, pleasure staying here.
2019 年 11 月入住 1 晚
已验证

6/10 一般

Amy

满意：清洁度、住宿条件和设施、客房舒适度

Definitely go again

Lovely apartments well kept brilliant location but unfortunately the heating wasnt working someone came to fix it which was great. Also the lift wasn't working so getting upto the penthouse apartment was really difficult especially with suitcases. Other than that was lovely.
2019 年 10 月入住 2 晚
已验证

8/10 不错

Rachel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Great apartment for friends

Fantastic apartment for 7 friends for my birthday. Only slight issue was having to chase for Return of security deposit.
2019 年 9 月入住 1 晚
已验证

2/10 糟糕

真实旅客

满意：清洁度
不满意：住宿条件和设施
Booked An apartment on the 6th floor . Apartment was ridiculously hot on entering and there was one fan (no air con) between 2 levels and 3 bedrooms. The only window working window in the upstairs living area was also a door leading to the balcony. This also happened to be the only fire escape As we tried to open this to being down the temperature of the apartment we found it to be locked . We asked the cleaner to open it.. to be informed that it had been screwed shut as it was faulty ! Upon further inspection the only working window and fire escape had been bolted shut with screws ! I immediately tried to contact the apartment on the email they had happily been conversing with me that morning regarding check in details. I received no reply ! I’ve received no reply to a further two messages sent . It is not my normal reaction to leave negative feedback , as I prefer to resolve things direct . However I have been given no choice and am now taking this matter further
2019 年 8 月入住 1 晚
已验证

8/10 不错

Glen

满意：清洁度、住宿条件和设施、客房舒适度

Apartment stay

On arrival we had I bit of a nightmare. We couldn’t get in the apartment because the maid hadn’t left the key. When we eventually got in which didn’t take long we surprised to see the apartment. It looked a lot smaller than we expected. The picture on hotels.com website was of another apartment for more people, so that was a bit misleading. After a few conversations with the lady who looks after the apartments she moved us to the apartment we originally thought we had booked. This one was massive and gorgeous, very clean and really nice. We had a great stay after this was sorted and would definitely book again. Thankyou for looking after us like you did it was really appreciated.
2019 年 8 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic place to stay for a visit to Liverpool. Prompt reply & clear instructions regarding collecting the keys & getting in. Fully equipped with everything needed. Only thing missing was a hairdryer. Would certainly stay again & will recommend
2019 年 6 月入住 1 晚
已验证

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great apartment in a great location. Literally only one issue with the microwave not working, but that didn't spoil the stay.
2019 年 6 月入住 1 晚
已验证

8/10 不错

Aaron

满意：清洁度、客房舒适度、沟通体验
2023 年 11 月入住 1 晚
已验证

10/10 超赞

Kyra

满意：清洁度、客房舒适度、沟通体验
2022 年 11 月入住 1 晚
已验证

2/10 糟糕

Inka

2022 年 8 月入住 1 晚