We had the worst experience at this hotel. We reserved and paid in full six months in advance because we planned to meet our relatives from Ukraine and spend time around this area. When we arrived, the staff transferred our reservation to another hotel without our consent. They claimed due to electrical issue in the room. We believe it was because we paid at a lower price six months ago and the current price went up. They over booked and they decided to cancel ours so I they can offer our rooms at the current price. They should have honored our reservation on a first come first served basis.
Feliciano
於 2025 年 5 月住了 6 晚
6/10 一般
Antony
家人同遊
2025 年 3 月 28 日
不滿:職員與服務和住宿狀況
2 star not 5
Antony
於 2025 年 3 月住了 4 晚
10/10 優異
Paolo
2025 年 1 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Total Relax
E' un hotel che era la residenza estiva dei Reali e quindi la struttura è splendida. Situata di fronte al mare, con ampio parcheggio e camere molto spaziose e confortevoli.
Breakfast veramente notevole per la ricchezza e varietà.
Ottimo servizio.
Paolo
於 2025 年 1 月住了 2 晚
8/10 不錯
真實旅客
多人同遊
2025 年 1 月 17 日
讚好:整潔度和住宿狀況
Livorno's stop
The location is by the sea, but bit far from downtown.
The restaurant at the hotel was closed during our stay.
The room was really spacious The bath room had separat shower n bathtub.
真實旅客
於 2024 年 12 月住了 1 晚
10/10 優異
Rafael
2025 年 1 月 13 日
Rafael
於 2025 年 1 月住了 3 晚
10/10 優異
francesca
商務旅客
2024 年 12 月 8 日
讚好:職員與服務、住宿狀況和客房舒適度
francesca
於 2024 年 12 月住了 2 晚
6/10 一般
bo
2024 年 11 月 21 日
讚好:整潔度和客房舒適度
bo
於 2024 年 11 月住了 9 晚
8/10 不錯
Rui
2024 年 11 月 11 日
Rui
於 2024 年 10 月住了 1 晚
10/10 優異
Adrian
家人同遊
2024 年 11 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very nice and accommodating. Very knowledgeable about the area and even recommended great places to visit throughout our way stay. The hotel is beautiful and has great views of the beach. Breakfast buffet was amazing and the amenities were fantastic.
Adrian
於 2024 年 10 月住了 8 晚
8/10 不錯
Herbert
2024 年 11 月 4 日
Herbert
於 2024 年 11 月住了 1 晚
10/10 優異
Pauline
家人同遊
2024 年 11 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Annual visit
Visit to Livorno to see family member who lives there.
Pauline
於 2024 年 10 月住了 4 晚
10/10 優異
Ana
商務旅客
2024 年 10 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place ! Very big room with great big windows right in front of the sea in a very grand beautiful building
Ana
於 2024 年 9 月住了 1 晚
6/10 一般
francesco
伴侶同遊
2024 年 10 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura di valore artistico l, molto bella. Pagare un parcheggio all' aperto euro 18,00 è un assurdità. La camera ricevuta inadeguata per la mancanza di uno scrittoio, spazio camera inadeguato il supporto porta valige posizionato davanti all' armadio rende difficoltosa l'apertura. Il materasso da sostituire viene il mal di schiena. Bagno 2 piccoli bagni uno minuscolo con WC e Bidet, l' altro causa protezione della doccia non idonea l' acqua bagna il pavimento e l'utilizzo per la persona successiva è praticamente impossibile.
francesco
於 2024 年 10 月住了 4 晚
8/10 不錯
RAFFAELLO
商務旅客
2024 年 10 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
L
RAFFAELLO
於 2024 年 10 月住了 1 晚
10/10 優異
Eduardo
家人同遊
2024 年 10 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Eduardo
於 2024 年 10 月住了 1 晚
8/10 不錯
Raffaello
2024 年 10 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Raffaello
於 2024 年 10 月住了 1 晚
10/10 優異
真實旅客
2024 年 10 月 25 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2024 年 10 月住了 1 晚
10/10 優異
Federico
2024 年 10 月 23 日
Federico
於 2024 年 10 月住了 1 晚
4/10 欠佳
Salvatore
2024 年 10 月 23 日
Salvatore
於 2024 年 10 月住了 1 晚
8/10 不錯
Robert
2024 年 10 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Robert
於 2024 年 9 月住了 1 晚
8/10 不錯
Nigel
2024 年 10 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great views, but some services missing.
Lovely location and the room had a huge bed. But the pool was closed and the spa only opened at 3pm on Tuesday - we were there Monday to Wednesday, so that was very limiting. The bar had a lovely view, but was very expensive.
Nigel
於 2024 年 10 月住了 2 晚
4/10 欠佳
Joseph (Tigard)
2024 年 10 月 20 日
讚好:整潔度和設施服務
不滿:職員與服務
Poor breakfast, long 15 min line at checkout. No ventilation in the room. Really horrible