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斯特蘭德宮酒店的評價

4 out of 5
斯特蘭德宮酒店
372 The Strand, London, England

評價

8.8

優異

10 分評分，優異；3267 則評價中有 1856 則" "
8 分評分，不錯；3267 則評價中有 888 則" "
6 分評分，一般；3267 則評價中有 295 則" "
4 分評分，欠佳；3267 則評價中有 133 則" "
2 分評分，很差；3267 則評價中有 95 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, excellent location
They were able to check me in early, at noon rather than having to come back in the evening. My single room was way roomier than I imagined, clean and tidy. They also have a programme where they give you a bit of credit towards the bar or restaurant if you opt to skip housekeeping. The hotel is situated at a very convenient location, supermarket across the street, and tons of food options all around. All the major central London landmarks are within half an hour of walking distance, even Tate Modern.
於 2023 年 6 月住了 4 晚
Guest Experience Agent 於 2023年6月22日的回應
Dear guest,Thank you for sharing your positive experience with us. t's wonderful to know that your single room exceeded your expectations in terms of size, cleanliness, and tidiness.We are glad you found our Skip Housekeeping (Go Green) program beneficial, offering credit towards our bar or restaurant. Our convenient location, with a supermarket nearby and a wide array of dining options, truly adds to the overall guest experience. It's fantastic that you were able to explore major London landmarks, including the Tate Modern, within a short walking distance.We appreciate your kind comments and hope to have the opportunity to welcome you back for another memorable stay in the future.Kind regards,Shreya

10/10 優異

Lotte

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚
Cosmin 於 2023年5月7日的回應
Good evening, Lotte, Thank your for taking the time to leave us a feedback.We are really happy to see you had a wonderful time in the " Heart of London " .We hope to see you again in the near future.Kind Regards,

10/10 優異

Shengming

商務旅客
讚好：整潔度、設施服務和住宿狀況
normal good location
Carla 於 2022年12月29日的回應
Dear Shengming,Thank you for your review.We are glad to know you enjoyed your stay with us.We hope to see you again.Kind regards,Carla

8/10 不錯

Wing Sze

於 2022 年 10 月住了 3 晚
Cosmin 於 2022年10月30日的回應
Good evening Wing Sze,Thank your for taking the time to leave us a feedback.We are really happy to see you had a wonderful time in the " Heart of London " .We hope to see you again in the near future.Kind Regards,

8/10 不錯

Danielle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, you’re right in the heart of the city!
於 2024 年 5 月住了 1 晚

10/10 優異

Kim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Check in was super easy and quick.
於 2024 年 5 月住了 2 晚

8/10 不錯

Rachel

讚好：整潔度、職員與服務和住宿狀況
Great
於 2024 年 5 月住了 1 晚

4/10 欠佳

Harish

家人同遊
I don’t recommend because room doesn’t have refrigerator and no ice machine. It is uncomfortable without it. If you need to keep your medicine cool then problem.
於 2024 年 5 月住了 5 晚

10/10 優異

Bonnie Jean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for theaters and galleries.
於 2024 年 5 月住了 8 晚

10/10 優異

Edward

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Walking distance to major attractions. The only thing that we did not really like is that the bar closes at 12am on Sundays and at 1am on Fridays, but I guess that's London's current trend.
於 2024 年 5 月住了 3 晚

10/10 優異

Luiz Fernando

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall great stay.
於 2024 年 5 月住了 8 晚
Eva 於 2024年5月23日的回應
Dear Luiz,Thank you for your feedback, we are glad to hear that you had a great stay with us.Kind Regards,

10/10 優異

Valentina (Brooklyn)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Albeit pricey the breakfast buffet was superb and service was excellent there.
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Valentina,Thank you for your kind comment!Warm Regards,

10/10 優異

Gert Erland

讚好：整潔度和住宿狀況
Value for money
於 2024 年 5 月住了 4 晚
Eva 於 2024年5月23日的回應
Dear Gert,Thank you for your feedback, it means a lot to our Team!Best Wishes,

10/10 優異

Kerstin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location and super nice hotel staff
於 2024 年 5 月住了 3 晚
Eva 於 2024年5月23日的回應
Dear Kerstin,Thank you for your kind feedback, we appreciate your comment. Warm Regards,

10/10 優異

Onia

家人同遊
讚好：設施服務
Ok
於 2024 年 5 月住了 3 晚
Eva 於 2024年5月23日的回應
Dear Onia,Thank you for your review.Kind Regards,

10/10 優異

Elsa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very large hotel but staff very amenable
於 2024 年 5 月住了 2 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Local convenient
於 2024 年 4 月住了 3 晚

10/10 優異

Joseph Aloysius

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Hotel is great. Friendly staff. Close to absolutely everything. Strongly recommend. We can’t wait to get back there.
於 2024 年 5 月住了 7 晚

8/10 不錯

Blerim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for a City Trip
於 2024 年 5 月住了 3 晚
Eva 於 2024年5月23日的回應
Dear Blerim,Thank you for your review!Kind Regards,

4/10 欠佳

Vanessa

商務旅客
讚好：整潔度、職員與服務和設施服務
It is a great hotel let down by thin walls. Could hear all the neighbour’s conversations and bodily functions 😬
於 2024 年 4 月住了 1 晚
Yazdani 於 2024年5月19日的回應
Dear Vanessa,Thank you for your feedback. We're glad to hear you found many aspects of our hotel to your liking. We sincerely apologize for the inconvenience caused by the noise from neighboring rooms. Your comments are valuable to us, and we will look into ways to improve sound insulation to ensure a more comfortable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more restful experience. If you wish to visit our hotel anytime in future, please do not hesitate to drop an email to house.managers@strandpalacehotel.co.uk for one of the managers to assist you with a quiter room. I hope this helps.Kind regards,YazdaniNight Manager

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Clare

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful visit - thank you!
於 2024 年 5 月住了 2 晚
Yazdani 於 2024年5月19日的回應
Good Evening Clare,Thank you so much for the wonderful feedback.We are really happy to see our efforts in providing a nice experience to our guests, succeed.We hope to see you again in the near future.Kind Regards,YazdaniNight Manager

6/10 一般

Richard

伴侶同遊
讚好：整潔度和住宿狀況
A decent hotel with good food. Whst i didnt like was the officious attitude of the waiter in the dining room. I wanted a cheese board. There's a 'serves 2' cheeseboard option. Can you give half the quantity of cheese so i can have cheese & biscuits please? No sir its a serves 2. Well xan you serve up half? No its not allowed. And that is service
於 2024 年 5 月住了 2 晚

10/10 優異

Abigail

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Was in town for work and it was centrally located and I could walk everywhere.
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月23日的回應
Dear Abigail,Thank you for taking the time to leave us a feedback, we are happy to see that you have enjoyed our prime location. Warm Regards,

8/10 不錯

Jeff

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 8 晚
Eva 於 2024年5月23日的回應
Dear Jeff,Thank you for your review!Warm Regards,

10/10 優異

lubna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were amazing
於 2024 年 5 月住了 3 晚
Eva 於 2024年5月23日的回應
Dear Lubna,Thank you for your kind words!Warm Regards,

10/10 優異

Steve (Lehi)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely Top Drawer! Right in the heart of The Strand, central London.
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Steve,Thank you for your excellent feedback!We hope to see you again soon!Kind Regards,

10/10 優異

Edward

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Edward,Thank you for taking the time to review us. Kind Regards,

8/10 不錯

Rene

伴侶同遊
Love the location. Staff is excellent Elevator is an issue. We had to talk the stairs just about every time Except check in and check out Mohammad was fantastic. We love the gin Bar staff was amazing
於 2024 年 5 月住了 3 晚

10/10 優異

Jennifer (Tracy)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff members were helpful and friendly. Hotel room was clean and in good condition!
於 2024 年 5 月住了 6 晚
Eva 於 2024年5月23日的回應
Dear Jennifer,Thank you for your kind words!Warm Regards,

10/10 優異

Suraj

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月23日的回應
Dear Suraj,Thank you for your positive feedback. Kind Regards,

10/10 優異

Suraj

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Superb
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Suraj,Thank you for your feedback!Best Regards,

8/10 不錯

Brad

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel but two single beds pushed together to make a king is un acceptable for this kind of price point
於 2024 年 5 月住了 2 晚

10/10 優異

Taylor

多人同遊
讚好：整潔度和職員與服務
Good location, easy to get a taxi!
於 2024 年 5 月住了 5 晚
Eva 於 2024年5月23日的回應
Dear Taylor,Thank you for your feedback!Best Wishes,

10/10 優異

wayne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Superb location for exploring Covent Garden and the West End.
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Wayne,Thank you for your feedback, we are happy to hear that you were impressed by our prime location!Best Wishes,

10/10 優異

Ron (Hod Hasharon)

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 5 月住了 4 晚
Eva 於 2024年5月13日的回應
Dear Ron,Thank you for taking the time to review us.Best Wishes,

10/10 優異

Danielle (Bradford)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wow what a transformation from when I was in my 20’s!! As a GenX professional traveller I love to write reviews and I have to say that this hotel is one of my best stays when it comes to value for money, location and accomodation. I booked a deluxe single as attending an event at the Savoy, so it’s ideal and highly recommended indeed from size and price, with a modern and spacious bathroom.
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月13日的回應
Dear Danielle,Thank you for your kind words. We are delighted to hear that you appreciate our hotel's design following the refurbishment. We look forward to welcoming you back soon.Warm Regards,

10/10 優異

Zoe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was amazing!! I would stay here again!!
於 2024 年 4 月住了 4 晚
Eva 於 2024年5月13日的回應
Dear Zoe,We greatly appreciate your fantastic feedback! We look forward to the opportunity to welcome you back soon.Kind Regards,

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
On arriving early at the hotel for an overdue birthday celebration with my Mum, we were greeted by really friendly reception staff. We were able to leave our bags until we could get into our room, and our room was upgraded, which was a lovely surprise. When we eventually got into our room it was spacious, comfortable and very clean. The complimentary mini bar, chocolate, biscuits and reusable red water bottles were a thoughtful touch. A nice souvenir. There was a large choice at breakfast and the surroundings were stylish. I enjoyed it so much I have booked a weekend stay with my husband when we go to Wimbledon, due to the good transport connections.
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月13日的回應
Dear Rebecca,We appreciate your delightful feedback. It brings us joy to know that our efforts are acknowledged and valued by our guests! We look forward to welcoming you back soon.Warm Regards,

6/10 一般

Nigina

讚好：整潔度、職員與服務和設施服務
Great location, with loads of restaurants and transportation options walking distance. Staff is very friendly and check in and checkout went smoothly. Breakfast was just average with some spoiled fruits. I would consider staying again, but will find alternatives for breakfast.
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月13日的回應
Dear Nigina,We appreciate your feedback, and we have relayed your comment to our team. Thank you for choosing to stay with us.Best Regards,

6/10 一般

Sam

於 2024 年 5 月住了 2 晚
Eva 於 2024年5月23日的回應
Dear Sam,Thank you for reviewing us.Best Wishes,

10/10 優異

Kerry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月23日的回應
Dear Kerry,Thank you for your positive feedback!Kind Regards,

10/10 優異

Nataliia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
Eva 於 2024年5月13日的回應
Dear Nataliia,Thank you for your kind feedback.Warm Regards,

8/10 不錯

Maria Bevoro

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月13日的回應
Dear Maria,Thank you for your feedback.Warm Regards,

10/10 優異

Jonathon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was a pleasure to stay in, the restaurant was beautiful and the drinks at the bar were top notch.
於 2024 年 5 月住了 2 晚
Eva 於 2024年5月13日的回應
Dear Jonathon,Thank you for your lovely feedback, it brings us joy to see how much you have enjoyed your stay with us. Best Wishes,

8/10 不錯

Christopher

伴侶同遊
The waiters need to be better trained
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月13日的回應
Dear Christopher,Thank you for your feedback. Best Regards,

8/10 不錯

Herbert

讚好：整潔度、職員與服務和住宿狀況
Overall good value for a single night stay. Breakfast Que was inconvenient
於 2024 年 5 月住了 1 晚
Eva 於 2024年5月13日的回應
Dear Herbert,We appreciate your feedback. We apologize for any inconvenience caused by the waiting times experienced during your stay. Due to our high occupancy, there may be occasional delays with seating, but we are continuously working to minimize these delays. Thank you for choosing us as your host.Best regards,

10/10 優異

Ouiza

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hébergement très bien situé au cœur de Londres
於 2024 年 4 月住了 4 晚
Eva 於 2024年5月10日的回應
Dear Ouiza,Thank you for your kind feedback, we hope to welcome you back soon. Best Regards,

10/10 優異

Andrea

讚好：整潔度、職員與服務、設施服務和住宿狀況
My second time staying at the Strand Palace hotel and it was just as great as the first time! Everyone at the Strand Palace are very friendly and accommodating, location is great too in Convent Garden close to everything and accessible via the underground from the airport. Facilities were clean both times, would highly recommend if ever you’re in London!
於 2024 年 5 月住了 5 晚
Eva 於 2024年5月23日的回應
Dear Andrea,Thank you for your amazing feedback!It brings us joy to see that you had a great stay with us. We hope to see you soon again.Warm Regards,

4/10 欠佳

Catherine

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Elevators slow and only 3 for like 299 rooms. Front desk Rude. Bar staff excellent. Front door man great. Concierge not knowledgeable and frequently unavailable. Prices ridiculous for the room. Wish so much I’d booked in a different hotel
於 2024 年 4 月住了 3 晚
Eva 於 2024年5月9日的回應
Dear Catherine,Thank you for dedicating time to review us.We're sorry to learn that some aspects of your stay fell short of expectations. Please rest assured that we've shared your feedback with our team to ensure we address any areas needing improvement.Thank you for being our guest.Warm Regards,