The room equipment may not be perfect, but the overall service is very good
Ellen
於 2023 年 11 月住了 3 晚
2/10 很差
Wai Kin
家人同遊
2023年9月1日
不滿:職員與服務
Knock my door and ask us to leave!😡
We were arranged to a room with a beautiful wall of the hotel. Please check the attached photo taken from my room.
Second, before we check out, we asked for late check out at 1pm. The hotel staff confirmed us no problem.
But someone knocked on our door at 12pm and told us it was time to check out. This was the first time in life that someone in hotel knocked my room door and asked me to leave. It is ridiculous rude. I won't recommend anyone to consider this hotel.
Wai Kin
於 2023 年 7 月住了 2 晚
10/10 優異
Jessica
2024年6月17日
讚好:整潔度、職員與服務和住宿狀況
Jessica
於 2024 年 6 月住了 3 晚
10/10 優異
Carlos (ponce)
2024年6月2日
Great hotel great breakfast
Carlos
於 2024 年 5 月住了 3 晚
10/10 優異
Kirsten
家人同遊
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modernes, großzügiges Ambiente, tolle Lage in der City of London, herausragendes Frühstück, kinderfreundlich, schöner Swimming Pool, sehr freundliches Personal.
Kirsten
於 2024 年 5 月住了 6 晚
4/10 欠佳
A
家人同遊
2024年5月12日
讚好:職員與服務和住宿狀況
不滿:設施服務
The staff was amazing but funny going on there. We had some very weird interaction & sounds coming from our room where the doors open that lead to another room. The fire alarm went off twice which was a pain. They ONLY have a few hrs for kids to swim. :( And their breakfast buffet was disgusting. Bacon tasted like salmon, sausage tasted like dry liver and it’s VERY disorganized. I couldn’t understand our waiter as he had a very strong accent & didn’t explain anything to us on how it works, etc. SO DISAPPOINTED in this hotel. :( Staff was the best thing!!! But that’s about it.
A
於 2024 年 5 月住了 5 晚
10/10 優異
Christine
2024年4月23日
讚好:設施服務和住宿狀況
We stayed here for the London Marathon 2024 and had a BRILLIANT time! The beds were so comfy, location was perfect, and all of the hotel amenities were wonderful.
Christine
於 2024 年 4 月住了 5 晚
10/10 優異
Jennifer (Toronto)
家人同遊
2024年4月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay. A quiet location close to many, many attractions. Spa lovely for after a long day exploring. Definitely will return and recommend.
Jennifer
於 2024 年 3 月住了 3 晚
10/10 優異
Kerry
2024年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kerry
於 2024 年 3 月住了 1 晚
10/10 優異
Zachary
親子同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best hotel I have stayed at in a while! Very friendly and helpful staff and great drinks and food!