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阿什伯恩酒店的評價

4 out of 5
阿什伯恩酒店
111 Cromwell Road, London, England

評價

8.8

優異

10 分評分，優異；1000 則評價中有 518 則" "
8 分評分，不錯；1000 則評價中有 373 則" "
6 分評分，一般；1000 則評價中有 78 則" "
4 分評分，欠佳；1000 則評價中有 16 則" "
2 分評分，很差；1000 則評價中有 15 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Chun Yip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All-round satisfied
Brilliant services by staffs. Plenty of food selection for breakfast. Easily accessible from Underground.
於 2019 年 4 月住了 1 晚
The Ashburn Hotel team 於 2019年4月30日的回應
Dear Chun Yip, Thank you for providing your feedback further to your stay at Ashburn Hotel. We are glad to hear that you had a great stay with us and that you enjoyed the breakfast. We look forward to welcoming you back. Warm regards, The Ashburn Hotel team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
英式酒店
酒店房間很整潔,服務人員友善,早餐款式略少,但食物質素很高,酒店離地鐵站很近,約行４分鐘便到,步行往Harrods亦只需25分鐘,附近都有其他景點,例如:肯辛頓宮,海德公園,自然史博物館和科學館等等.....
於 2017 年 9 月住了 1 晚
Dear Guest, thank you for staying with us and for your nice review. We really appreciated your feedback and we are really happy that you enjoyed your stay. We look forward to see you again soon in London. Regards, Gerarda Ashburn Hotel

8/10 不錯

Joey (Chan)

讚好：職員與服務、住宿狀況和客房舒適度
Excellent location and service
The location is perfect. Only a few minutes walk from the underground with different lines. The staff is friendly and helpful. However, we found the bed sheet and the duvet stained.
Gerarda 於 2017年5月3日的回應
Dear Guest, thank you for taking the time to write a review to our hotel. Your feedback is really important for us. We are glad that you enjoyed our position and afraid that you found some stains on the duvet. We will make sure this will not happen again. Hoping to see you again. We wish you all the best. Best Regards, Gerarda Ashburn Hotel

10/10 優異

Federica

讚好：整潔度和住宿狀況
Vicino alla fermata metro. Linea diretta con aeroporto Heatrhow. Pulita. Silenziosa. Buon comfort
於 2024 年 4 月住了 2 晚
Laura S. 於 2024年5月7日的回應
Dear federica, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Julie

伴侶同遊
讚好：整潔度
Good value (for London) hotel in an excellent area. Nothing fabulous, nothing terrible. Older style but well kept. Our room was good.
於 2024 年 4 月住了 6 晚
Laura S. 於 2024年4月30日的回應
Dear Julie, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Kenneth

伴侶同遊
讚好：職員與服務
Very friendly staff and good location, the hotel and room in particular needs a bit of updating, would put it in a 3 star rating!
於 2024 年 4 月住了 3 晚
Laura S. 於 2024年4月26日的回應
Dear Kenneth, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

8/10 不錯

Alfred

讚好：整潔度和職員與服務
Very convenient for museums and the Albert Hall, lovely breakfast room and service.Bathroom needed upgrade/repair on basin and floor grouting.
於 2024 年 4 月住了 3 晚
Laura S. 於 2024年4月26日的回應
Dear Alfred, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

8/10 不錯

LUCREZIA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel in posizione comoda per raggiungere le principali attrazioni turistiche. Zona ben servita da servizi di ristorazione e vicino alla fermata della metro. Personale gentile e disponibile per ogni esigenza. Stanza spaziosa, pulita e panoramica.
於 2024 年 4 月住了 4 晚
Laura S. 於 2024年4月16日的回應
Dear Lucrezia, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Nicola

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay, the property is close to the tube station and bush stops. Would highly recommend to any visitor to London
於 2024 年 4 月住了 2 晚
Laura S. 於 2024年4月10日的回應
Dear Nicola, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Diana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Personal ist sehr freundlich. Das Einchecken hat schnell funktioniert. Das Zimmer war schön eingerichtet.
於 2024 年 4 月住了 3 晚
Laura S. 於 2024年4月10日的回應
Dear Diana, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

6/10 一般

Doreen

家人同遊
讚好：職員與服務和住宿狀況
Very clean and comfortable
於 2024 年 4 月住了 2 晚
Laura S. 於 2024年4月10日的回應
Dear Doreen, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

george

於 2024 年 4 月住了 1 晚
Laura S. 於 2024年4月25日的回應
Dear George, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Masako

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is great since it is safe area and you can use Piccadilly Line from Heathrow Airport.
於 2024 年 3 月住了 5 晚
Laura S. 於 2024年4月2日的回應
Dear Masako, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

yingnan (Somerville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very pleasant and extremely helpful in storing our luggage while we are waiting to go to airport.
於 2024 年 3 月住了 3 晚
Laura S. 於 2024年3月25日的回應
Dear Yingnan, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Annelies

讚好：職員與服務和住宿狀況
Boutique hotel, which means it can also be a bit dated, but that is the charm of England as well! Our room was very hot though. Sleeping with the window open was loud obviously. If they were closed it was nice and quiet. Great staff!!
於 2024 年 3 月住了 3 晚
Laura S. 於 2024年3月21日的回應
Dear Annelies, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

8/10 不錯

Nicolas

讚好：整潔度和職員與服務
Great place to stay.
於 2024 年 3 月住了 5 晚
Laura S. 於 2024年3月21日的回應
Dear Nicolas, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Ian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely staff, very helpful. Room was downstairs with a lovely bay window. Fresh bedding and towels. Hospitality tray was well stocked. Mini fridge in the wardrobe. Nicely out of sight. Bathroom clean and spacious. Complimentary slippers and toiletries. Needed a voucher for breakfast, options of continental or full English. We opted for the continental and there was plenty of choice of cereal, cheeses, pastries, cooked meats fruit and yoghurt. Additional charge for breakfast but were told about this at check in. Would recommend this hotel. Short walk from Gloucester road tube station.
於 2024 年 3 月住了 1 晚
Laura S. 於 2024年3月12日的回應
Dear Ian, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Kerstin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Välbeläget och prisvärt hotell med trevlig personal. Hotellet ligger utmärkt; nära Gloucester Roads t-banestation och med bussar utanför dörren. Mitt (större - king) rum var rymligt med skön säng (jag har någon gång tidigare bott i ett litet rum, som verkligen var litet, men även det hade en skön, bred säng) och det städades varje dag. Fina ”toiletries” (även balsam och hudlotion) som fylldes på utan anmaning. Vattenkokare och kaffe/te samt litet (och smalt) kylskåp på rummet. Flaskvatten kunde man hämta i receptionen om man behövde fler än de två små flaskor som fanns i kylskåpet vid ankomst. Begränsad men god kontinental frukost. Jag hade trasslat med tre bokningar för totalt sex nätters vistelse men receptionen ordnade med samma rum hela tiden och uppdaterat nyckelkort med tålamod och utan att det blev betungande för mig (hade meddelat vid bokning om att sammanlagt tre bokningar). Hotellet ligger i en äldre byggnad med åtföljande smala korridorer och knarrande golv. Lyhört ut mot korridoren (inga problem för mig p g a få rum på varje våning) men bra isolerat med dubbla fönster mot gatan. Sex-sju trappsteg utomhus utan räcke (gick att stödja sig mot vägg/balustrad men inte att riktigt hålla sig) men plant och hiss (även ner till frukostmatsalen) när man väl kommit in. Badkar åtminstone i vissa rum och dålig ”sprutt” i handduschen (bättre i takdusch) gör också att man som gäst inte bör ha alltför stora begränsningar i rörligheten. Jag skulle absolut bo här igen.
於 2024 年 3 月住了 3 晚
Laura S. 於 2024年3月12日的回應
Dear Kerstin, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Richard

於 2024 年 3 月住了 1 晚
Laura S. 於 2024年3月25日的回應
Dear Richard, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Marina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They were very polite and our room was ready for check in ahead of schedule
於 2024 年 2 月住了 1 晚
Laura S. 於 2024年2月21日的回應
Dear Marina, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Kazuko

讚好：整潔度、職員與服務、設施服務和住宿狀況
部屋は壁紙や家具などインテリアがとても可愛いく清潔でとても快適でした。 場所は駅から近くスーパーや薬局、飲食店もあり地下鉄はいくつもの線が通っていてとても便利です。治安が良いエリアだと思います。 スタッフはいつでもフレンドリーで優しく挨拶してくれました。最高のスタッフ達でした。
於 2024 年 2 月住了 4 晚
Laura S. 於 2024年2月21日的回應
Dear Kazuko, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Jack

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My partner and I had a wonderful stay here! We were looking for somewhere close to the tube stations and Natural History Museum and this fit the bill. Staff were incredibly friendly and approachable and the room was so comfortable with clean and spacious facilities. I would definitely consider Ashburn my first choice of hotel when visiting London again. Thank you for a wonderful stay!
於 2024 年 2 月住了 1 晚
Laura S. 於 2024年2月21日的回應
Dear Jack, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Tracey

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Laura S. 於 2024年2月21日的回應
Dear Tracey, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

barbara

多人同遊
讚好：整潔度和住宿狀況
L'hotel è molto carino, in una zona molto lussuosa di Londra, a 150 mt c'è la metro. Le camere sono molto carine, ampie e molto calde. Se si apre la finestra un filo di rumore c'è a seconda della posizione della camera. La colazione è buona e abbondante. Il personale della reception (non inglese) è poco empatico.Lo consiglio, rapporto qualità prezzo buono!
於 2024 年 2 月住了 2 晚
Laura S. 於 2024年2月13日的回應
Dear Barbara, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

10/10 優異

olga

讚好：整潔度
The staff is amazing. The hotel location is fantastic. Close to 3 different train lines Restaurants and shopping by foot. I will recommend this hotel
於 2024 年 1 月住了 7 晚
Laura S. 於 2024年2月13日的回應
Dear Olga, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Laura S. 於 2024年2月7日的回應
Dear guest, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
冷蔵庫のあるホテル
約4年振りの宿泊。以前より若干くたびれ感はあるものの(カーペットの汚れ等…)行き届いた掃除やベッドの寝心地、部屋の広さ、お風呂(バスタブ付き)、バスアメニティーに満足でした。特に冷蔵庫があるのがありがたいです。バスルームから断続的に何か音がしていたのが気になりましたが立地の良さを考えるとコスパは圧倒的に良い。きっと次回も泊まります。
於 2024 年 2 月住了 4 晚
Laura S. 於 2024年2月7日的回應
Dear guest, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

6/10 一般

Marc

讚好：職員與服務
於 2024 年 1 月住了 2 晚
Laura S. 於 2024年2月9日的回應
Dear Marc, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Dr Natalia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 4 晚
Laura S. 於 2024年2月7日的回應
Dear Dr. Natalia, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

6/10 一般

olive

於 2024 年 1 月住了 5 晚
Laura S. 於 2024年2月7日的回應
Dear Olive, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Laura S. 於 2024年2月7日的回應
Dear guest, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

boris

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Ci siamo trovati molto bene. Posizione ottima ( due minuti a piedi dalla metro ) , camere pulite e personale disponibile. Non ho provato la colazione quindi non esprimo giudizi. Consigliato
於 2024 年 2 月住了 3 晚
Laura S. 於 2024年2月5日的回應
Dear Boris, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

John

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
JS
Good hotel in convenient location. Staff friendly and efficient. Clean and comfortable although carpets a bit worn. Good bathroom. Room was a bit too warm with no way of turning down heating.
於 2024 年 1 月住了 1 晚
Laura S. 於 2024年2月5日的回應
Dear John, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Laura S. 於 2024年2月5日的回應
Dear Michael, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Marcello

伴侶同遊
讚好：職員與服務和住宿狀況
Premetto che avevo una camera queen! Mi sono trovato molto bene in questo hotel! Camera spaziosa, bagno spazioso! Non ho provato la Colazione! Receptionist italiana molto cortese e gentile! Se devo fare una critica, migliorerei le pulizie e l insonorizzazione della stanza anche se Per gli standard di Londra e’ normale cosi!
於 2024 年 1 月住了 3 晚
Laura S. 於 2024年1月31日的回應
Dear Marcello, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

8/10 不錯

YOSHIKO

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is very good. The Piccadilly and Circle Lines take you to most of the famous places. There is also a WAITROSE nearby, which is convenient for getting your own food and buying souvenirs. Please note that some parts of Gloucester Station do not have elevators or escalators completely, so if you have large luggage, use Earl's Court Station! Service, facilities, meals and etc. are worth the price.
於 2024 年 1 月住了 6 晚
Laura S. 於 2024年1月31日的回應
Dear Yoshiko, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Mathilde

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Laura S. 於 2024年1月31日的回應
Dear Mathilde, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

ERIKO

於 2024 年 1 月住了 7 晚
Laura S. 於 2024年1月29日的回應
Dear Eriko, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

6/10 一般

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Laura S. 於 2024年1月29日的回應
Dear Guest, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

JEAN FRANCOIS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Un hôtel à recommander
Séjour en amoureux pour 5 jours a Londres L hôtel est idéalement placé avec supermarchés à 2 minutes Le personnel est vraiment attentif et présent 24h sur 24h Petit déjeuner correct La chambre était bien chauffe et d une taille correcte le panier de courtoisie était approvisionne tous les jours Le seul bémol est le manque d isolation phonique des portes donnant sur le couloir
於 2024 年 1 月住了 4 晚
Laura S. 於 2024年1月29日的回應
Dear Jean Francois, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

6/10 一般

Russell

於 2024 年 1 月住了 1 晚
Laura S. 於 2024年3月22日的回應
Dear Russell, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel.

10/10 優異

Tracey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Laura S. 於 2024年1月29日的回應
Dear Tracey, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent rooms size.
於 2024 年 1 月住了 1 晚
Laura S. 於 2024年1月29日的回應
Dear Guest, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and Quiet
Good location and very close to Gloucester Rd station. Clean and quiet though room is dated.
於 2024 年 1 月住了 8 晚
Laura S. 於 2024年1月22日的回應
Dear Guest, We are pleased you enjoyed your stay with us, and we will address the issues that you have brought to our attention. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Faisal

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Clean, quiet, and comfort. It is very good for business trip. The location is very good.
於 2023 年 11 月住了 6 晚
Laura S. 於 2024年1月22日的回應
Dear Faisal, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Jaqueline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Laura S. 於 2024年1月22日的回應
Dear Jaqueline, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Haruto

於 2024 年 1 月住了 5 晚
Laura S. 於 2024年1月22日的回應
Dear Haruto, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

8/10 不錯

Georg

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Laura S. 於 2024年1月12日的回應
Dear Georg, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

6/10 一般

Julia

於 2024 年 1 月住了 2 晚
Laura S. 於 2024年1月15日的回應
Dear Julia, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel

10/10 優異

Rumyana

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Good hotel, family friendly, acomodating staff, great breakfast. The rooms were a little too warm everything else was adequate.
於 2024 年 1 月住了 1 晚
Laura S. 於 2024年1月12日的回應
Dear Rumyana, We are pleased you enjoyed your stay with us. We hope to welcome you back in the near future. Kind regards, Ashburn Hotel