室內泳池;躺椅

貝斯特韋斯特點燈人酒店及會議中心的評價

3 out of 5
貝斯特韋斯特點燈人酒店及會議中心
591 Wellington Rd S., London, ON

評價

8.8

優異

10 分評分,優異;1007 則評價中有 586 則" "
8 分評分,不錯;1007 則評價中有 244 則" "
6 分評分,一般;1007 則評價中有 105 則" "
4 分評分,欠佳;1007 則評價中有 38 則" "
2 分評分,很差;1007 則評價中有 34 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Yvonne

We liked everything.
於 2024 年 5 月住了 1 晚

6/10 一般

Bradley

家人同遊, 親子同遊
讚好:整潔度、職員與服務和設施服務
One of the biggest attractions at this hotel is the water slide. We booked this specific hotel as a small family getaway for a Sunday night. We did not know until we arrived that the slide is only open from check in Friday to check out Sunday. It was very upsetting for my children who were very excited about the slide. Otherwise the room and hotel was very clean and spacious
於 2024 年 4 月住了 1 晚

8/10 不錯

Joan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very accommodating
於 2024 年 4 月住了 2 晚

10/10 優異

karly

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved this hotel, the pools amazing and rooms are spacious and clean!
於 2024 年 4 月住了 1 晚

10/10 優異

Stephanie

親子同遊
Great place! My kids loved it and had so much fun! Such a cool place for a little getaway with an awesome pool area. The kids loved the waterslide the most :)
於 2024 年 4 月住了 1 晚

8/10 不錯

Carly

讚好:職員與服務
於 2024 年 4 月住了 1 晚

8/10 不錯

Denis (Manotick)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Convenient location. Room well designed for traveller. Clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Marilyn Joan

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great pool. But lots of kids
於 2024 年 4 月住了 1 晚

10/10 優異

Elizabeth

讚好:整潔度、職員與服務和住宿狀況
Friendly staff
於 2024 年 4 月住了 1 晚

10/10 優異

Serena

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool area inside is absolutely incredible! My husband and I booked here to stay while we went to a farm show in London. As soon as we got there and saw the pool area and the arcade, we immediately had parent guilt for leaving the kids at home. So we booked it again for end of July just for a little family get away. The room was beautiful, and the restaurant attached had incredible breakfast. Highly recommend!!
於 2024 年 3 月住了 2 晚

8/10 不錯

Sheila

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very large property so lots of walking
於 2024 年 4 月住了 1 晚

10/10 優異

Mike

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool area was amazing and unique. Child friendly but still a quiet relaxing place
於 2024 年 4 月住了 2 晚

10/10 優異

Colin (Almonte)

於 2024 年 4 月住了 1 晚

6/10 一般

Kent

於 2024 年 4 月住了 1 晚

8/10 不錯

Donna

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Pool area is very inviting
於 2024 年 4 月住了 1 晚

8/10 不錯

Jessica

讚好:整潔度、職員與服務和住宿狀況
Our couch was difficult to bring in and out.
於 2024 年 4 月住了 2 晚

10/10 優異

AHMED

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 4 晚
GRA 於 2024年4月26日的回應
Hi Ahmed,Thank you for leaving a 5-star rating regarding your stay with us at the Best Western Plus Lamplighter Inn.We are happy your enjoyed your stay and while here had time to explore the hotel and all the wonderful amenities offered.We hope to welcome you back again soon!Sincerely,Guest Relations

8/10 不錯

Christopher (Guelph)

讚好:整潔度和職員與服務
於 2024 年 4 月住了 3 晚

8/10 不錯

Jana

讚好:整潔度、職員與服務和住宿狀況
Great pool atea
於 2024 年 4 月住了 2 晚
GRA 於 2024年4月26日的回應
Hi Jana,Thank you for choosing to stay with us at the Best Western Plus Lamplighter Inn.We are pleased you had a great time in the pool and hope while here you had time to explore all the other wonderful amenities offered.Thank you again for staying with us. We appreciate and value your business and hope you will stay with us again in the near future.Sincerely,Guest Relations

10/10 優異

stepanie

讚好:整潔度、職員與服務和住宿狀況
Very tranquil and relaxing by the pool and beautiful at night with the lights. A mini oasis close to home
於 2024 年 4 月住了 2 晚
GRA 於 2024年4月17日的回應
Hi Stepanie,Thank you for staying with us at the Best Western Plus Lamplighter Inn and leaving a wonderful review.We couldn't agree with you more! The atrium here holds a large indoor pool, hot tub, waterslide and so much more. Our guests can find themselves surrounded by lush gardens, waterfalls a large koi pond and even real palm trees! It's always exciting watching guests enter the atrium area who have never been here before. In the warmer months, the roof slides back to the open sky above creating a warm breeze throughout the area. This really gives off a tropical vibe. At night, the atrium area is lit up with pretty lights throughout the area . It truly is a must see/experience.Thank you again for your review. We appreciate and value your business and hope you will come back and see us again soon!Sincerely,Guest Relations

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
Went for a weekend getaway. The pool and waterslide were perfect. My kids had a blast. Very modern facility and the restaurant (Shelly's) was decent as well. I would definitely go back.
於 2024 年 4 月住了 2 晚
GRA 於 2024年4月17日的回應
Hi Mark,Thank you for choosing to stay at the Best Western Plus Lamplighter Inn for a weekend getaway.We are thrilled everything was perfect and the kids had a blast. Review responses like yours are ones we hope and strive to receive from all our guests. It lets us know we are doing a great job and our guests are happy, comfortable and have everything they need. Thank you for sharing this with us and helping to spread the word about the Lamplighter Inn.We hope to welcome you back again soon!Sincerely,Guest Relations

10/10 優異

Annette

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Annette,Thank you for leaving a 5-star rating!We are happy you enjoyed your stay with us at the Best Western Plus Lamplighter Inn and hope while here you had a chance to explore the property and all the great amenities offered.We hope to welcome you back again soon!Sincerely,Guest Relations

6/10 一般

Kelly

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Kelly,Thank you for choosing to stay with us at the Lamplighter Inn.We hope while here you had time to explore the hotel and everything it offers our guests. Always know, staff are here 24/7. If there is anything we can assist with, please feel free to reach out. Staff want to ensure all of our guests enjoy their stays with us and do what we can to see this happens.Thank you again for staying. We hope to welcome you back again soon!Sincerely,Guest Relations

6/10 一般

Nick

親子同遊
讚好:整潔度
不滿:住宿狀況
They have a slide but didn't tell us that it wouldn't be open for use on the night we stayed.
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Nick,Thank you for staying with us at the Best Western Plus Lamplighter Inn.Our apologies you were not aware in advance of arrival the waterslide offers different hours from the pool. At this time, the waterslide hours are: Friday 4:30 PM – 10:00 PM; Saturday 9:00 AM – 10:00 PM; Sunday 9:00 AM – 3:30 PM; Monday – Thursday: Closed. When these hours change, we will be sure to update our website to reflect this. I do hope aside from the waterslide, you were able to enjoy all the other wonderful amenities offered.Thank you again for staying with us. We hope to have the opportunity to welcome you back when in the area next!Sincerely,Guest Relations

10/10 優異

Skylar

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property and good location.
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Skylar,We are happy you enjoyed your stay with us as well enjoyed the location of the hotel. We are a quick drive from the 401 located in the South end of London. This hotel is surrounded by many great businesses and restaurants, many within walking distance. We are pleased your stay was enjoyed.Thank you for staying with us while in the city. We hope to have the opportunity to welcome you back again soon!Sincerely,Guest Relations

6/10 一般

Danelle

於 2024 年 4 月住了 1 晚

10/10 優異

Charlotte

於 2024 年 4 月住了 1 晚

10/10 優異

Lyndsay

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Great stay as usual! Reasonable rates for a wonderful experience!
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Lyndsay,Thank you for taking the time to leave a review.We are happy you had another great stay with us. Reviews like yours are ones we strive to receive from all our guests. Thank you for sharing this and helping us spread the word about the Lamplighter Inn.We hope to welcome you back again soon!Sincerely,Guest Relations

8/10 不錯

Marie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Marie,Thank you for staying with us at the Lamplighter Inn.We are pleased you enjoyed your time spent at the hotel and hope you had time to take advantage of all the great amenities offered to our guests.Thank you again. We appreciate your business and hope you will stay with us again in the near future.Sincerely,Guest Relations

8/10 不錯

Laura

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Laurie,Thank you for staying with us at the Best Western Plus Lamplighter Inn.We are happy you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

10/10 優異

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed in this hotel before and enjoyed it so thats why we picked it again. I am sure we will stay there again in the future.
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Christina,Thank you for leaving a 5-star rating on your stay with us at the Best Western Plus Lamplighter Inn.We are thrilled you chose to stay with us again while in the city and look forward to welcoming you back again soon!Sincerely,Guest Relations

10/10 優異

Peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely accommodating during our check in paying attention to our special needs making the experience stress free. We greatly appreciated the extra attention!
於 2024 年 4 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Peter,Thank you for taking the time to leave a review.I am pleased to read everything went well during your past stay with us. Your review responses are the type of responses we hope and strive for from all our guests. It lets us know we are doing a great job and our guests are happy, comfortable and have everything they need. Thank you for sharing this with us. Thank you again for taking the time to complete a review. We hope you will come back and see us again soon.Sincerely,Guest Relations

8/10 不錯

Allison

家人同遊
讚好:整潔度和設施服務
There was a break-in with one of the vehicles outside our hotel rooms.
於 2024 年 3 月住了 2 晚
GRA 於 2024年4月17日的回應
Hi Allison,Thank you for choosing to stay with us while in London.Unfortunately vehicle break-ins are on the rise not only in the city but everywhere. Nothing of any value should be left exposed in a vehicle. It's unfortunate this occurred and do hope the vehicle's owner contacted Police to make a report. I was however pleased you enjoyed your stay at the hotel and hope you enjoyed all the amenities offered.Thank you again for taking the time to complete the survey. We hope to welcome you back soon!Sincerely,Guest Relations

10/10 優異

Oleksii

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
GRA 於 2024年4月17日的回應
Hi Oleksii,Thank you for leaving us a 5-star rating!We are thrilled you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

10/10 優異

Joanne

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff especially Shane at the pool!! Shane is hospitality at its finest! Thank you for your positive energy you made our vacation all that much better! The kids really loved the pool and water slide as did the adults! Seriously the slide was one of the best we’ve ever been on and we have been to a few different water parks. Definitely great for an indoor water slide at a hotel! The room was great as well especially with the atrium view balcony! We will definitely be coming back. Do not understand any negative reviews because there is nothing to be said negatively about this hotel!
於 2024 年 3 月住了 1 晚

10/10 優異

Elizabeth

於 2024 年 3 月住了 1 晚
GRA 於 2024年4月26日的回應
Hi Elizabeth,Thank you for leaving a 5-star rating regarding your stay with us at the Best Western Plus Lamplighter Inn.We are happy your enjoyed your stay with us and while here had time to explore the hotel and all the wonderful amenities offered.We hope to welcome you back again soon!Sincerely,Guest Relations

10/10 優異

Shellie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 3 月住了 3 晚

10/10 優異

Anna

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The whole hotel is awesome. Kids really enjoyed the pool and games area.
於 2024 年 3 月住了 1 晚

10/10 優異

Nicki

於 2024 年 3 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Nicki,Thank you for leaving us a 5-star rating!We are thrilled you enjoyed your stay with us and hope to welcome you back again soon.Sincerely,Guest Relations

10/10 優異

Pavlina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool area was fantastic for some family fun!
於 2024 年 3 月住了 1 晚

8/10 不錯

Rob

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 3 月住了 1 晚

10/10 優異

Anne

家人同遊
Great stay, staff was friendly and helpful and the restaurant had an amazing breakfast
於 2024 年 3 月住了 1 晚

10/10 優異

Alicia

家人同遊
讚好:職員與服務和住宿狀況
The pool
於 2024 年 3 月住了 1 晚

10/10 優異

ashley

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool area is unique great for kids
於 2024 年 3 月住了 1 晚

6/10 一般

chelsey

讚好:整潔度和職員與服務
於 2024 年 3 月住了 2 晚

10/10 優異

stan

讚好:整潔度、職員與服務和住宿狀況
Our fireplace didn't work so they swopped us rooms
於 2024 年 3 月住了 1 晚

8/10 不錯

ruby

家人同遊
讚好:設施服務和住宿狀況
Nice pool and hotel and restaurant.
於 2024 年 3 月住了 2 晚

10/10 優異

Rose

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice for a swim getaway for the kids.
於 2024 年 3 月住了 1 晚

4/10 欠佳

Dianna

家人同遊
讚好:設施服務
不滿:整潔度、職員與服務和住宿狀況
We drove three hours to stay at this hotel for one night with our kids on March break for a fun, affordable mini-getaway. We arrived excited at check in time of 4 pm, and the duty manager was rude and unwelcoming. The restaurant food and staff were wonderful. Milkshakes are recommended and we got the all you can fish and chips, which was awesome. Our room was clean, beds were comfortable, however the carpet was pretty gross so slippers or flip flops would be recommended. Unfortunately, someone vomited in the pool around 8 pm, and the pool was closed. A couple other major annoyances were that an alarm went off inside our room at 6 am and again at 630 am and woke the kids up, and then the garbage truck emptied the dumpster directly outside our room at 7 am (Saturday morning). Front desk staff not pleasant at check out. Likely won’t be back.
於 2024 年 3 月住了 1 晚
GRA 於 2024年3月19日的回應
Hi Donna,Thank you for taking the time to leave a review.I would like to begin by apologizing for your encounter with one of our Duty Managers upon check in and for your encounters with the Front Desk staff upon check out from the hotel. This is not the experience we want for any of our guests and I apologize. I was however pleased you enjoyed your experience in Shelly’s Tap & Grill here on the property and we couldn’t agree with you more that the recommendations from your server were great choices. We are happy it was enjoyed.We are also pleased you found the beds to be comfortable and room clean, but apologize you did not feel the floors were clean. My apologies as well the alarm clock went off in your room a couple times and understand this would be disappointing. Staff should be checking these when rooms are cleaned between our guests. I will be sure to share your review with our Executive Housekeeper so she is aware and can look into this. Thank you for letting us know.Thank you again for taking the time to leave a review. We value your feedback as this helps us to learn and improve going forward.We hope to have the opportunity to welcome you back again when in the area next!Sincerely,Guest Relations

10/10 優異

Laurie

於 2024 年 3 月住了 1 晚
GRA 於 2024年4月17日的回應
Hi Laurie,Thank you for leaving a 5-star rating!We are happy you enjoyed your stay with us at the Lamplighter Inn and hope to welcome you back again soon!Sincerely,Guest Relations