行政客房, 1 張標準雙人床, 非吸煙房 | 房內夾萬、書桌、隔音、熨斗/熨衫板

貝斯特韋斯特普拉斯佛賀酒店的評價

3.5 out of 5
貝斯特韋斯特普拉斯佛賀酒店
152 Old South Lambeth Road, London, England

評價

8.2

很好

10 分評分,優異;429 則評價中有 173 則" "
8 分評分,不錯;429 則評價中有 162 則" "
6 分評分,一般;429 則評價中有 51 則" "
4 分評分,欠佳;429 則評價中有 22 則" "
2 分評分,很差;429 則評價中有 21 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Ka I

讚好:整潔度和職員與服務
於 2018 年 6 月住了 2 晚
fahad 於 2018年7月20日的回應
Thank you for your excellent review of your recent stay at Best Western Plus Vauxhall Hotel. We really appreciate you taking the time to recognise our efforts and above all we are so glad you enjoyed your stay with us. We hope we get the opportunity to welcome you back in a near future.

8/10 不錯

真實旅客

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
安排在地下室沒有窗戶很不舒服 其它一切都還不錯
飯店挺新也乾淨 但安排在地下室很不舒服, 因為沒有窗戶, 很密閉 ,就不想在裡面多待... ps:到地鐵站外要小心,因為我們只是看地圖,就有類似中東的人說要帶我們去飯店,好險我開google map甩開他了!
於 2018 年 5 月住了 2 晚
罗菲侯赛因 於 2018年8月4日的回應
尊敬的客人 非常感谢您最近的住宿和反馈。 您的预订是地下室,下次预订房间有窗户 我们已将您的所有意见纳入考虑范围,并将密切关注任何需要改进的领域。 我们希望很快再见到你。 最好的祝福

10/10 優異

Clayton (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, safe, nice staff
Clean room, nice staff, secure door, 10 mins walk to Vauxhall station, coach stop nearby to Gatwick airport.
於 2018 年 2 月住了 4 晚
Guest relations 於 2018年3月12日的回應
Thank you so much for your great feedback. I hope you will choose us again next time you visit London. Kind regards

2/10 很差

Cesar

不滿:整潔度和住宿狀況
No recommended . When I got there , there was no hot water then my flight early and there was such a big noise and I can’t sleep
Front desk 於 2024年4月24日的回應
We extend our sincere apologies for the inconvenience you encountered during your recent stay. It is regrettable that you experienced issues such as the absence of hot water and disruptive noise, which undoubtedly impacted your comfort and ability to rest. Your feedback holds significant importance to us, and we assure you that we will promptly address these concerns with our management team. Should you contemplate giving us another opportunity to serve you in the future, we are committed to ensuring a substantially improved experience. Thank you for bringing these matters to our attention.

10/10 優異

Robert

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Loved the welcome young lady in reception was excellent.
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月19日的回應
Thank you so much for your kind review. We hope we can welcome you back when travel brings you back to the area.

8/10 不錯

Brianna

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Walkable to big ben and many buses you can take to other sights and market halls . Good for a place to stay on short trip . Is a bit loud at night with other guests walls are thin . Overall would stay again to visit London
於 2024 年 4 月住了 3 晚
Front desk 於 2024年4月9日的回應
Hello Brianna, Thank you very much for staying at Best Western Plus Vauxhall. We really appreciate you taking the time to share your experience with us. Your positive feedback inspires our team to continue to deliver great service. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again.

8/10 不錯

William (Killiney)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Small but very nice hotel convenient to the US Embassy.
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月4日的回應
Thank you very much for having taken the time to complete a review following your recent stay with us. I am delighted to see that you had a great experience and hope to have the pleasure of welcoming you back the next time your travels take you to London.Kind regards

8/10 不錯

Mavis

商務旅客
讚好:職員與服務和住宿狀況
Comfortable bed and very friendly and helpful staff at the front desk
於 2024 年 2 月住了 2 晚
Front desk 於 2024年3月2日的回應
Thank you for your kind words! We're delighted to hear that you found our beds comfortable and that our front desk staff were friendly and helpful during your stay. Providing exceptional service and ensuring our guests' comfort are top priorities for us. We hope to have the pleasure of welcoming you back again in the future!

8/10 不錯

Peter

讚好:整潔度、職員與服務和住宿狀況
It was idea for me. I was visiting the US embassy which made it very convenient. And only 5mins from Vauxhall tube station. The room was very clean. The staff were very courteous. Would stay there again, no problem.
於 2024 年 2 月住了 1 晚
Front desk 於 2024年2月23日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found your room clean and our staff courteous. Our team strives to create a warm and welcoming atmosphere, and it is great to know that we succeeded in making you feel comfortable during your stay.

8/10 不錯

JOSE

於 2024 年 2 月住了 3 晚
Front desk 於 2024年2月9日的回應
Dear guest,Thank you for taking the time to leave us a review.We hope to welcome you back again.

10/10 優異

Caroline

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charity Walk weekend
Lovely inner London hotel, clean and functional. The shower is a little small, not much of a problem for me because I'm short, but could be for the larger build. Generally a really good stay.
於 2024 年 1 月住了 1 晚
Front desk 於 2024年2月2日的回應
Thank you for gracing us with a perfect score following your recent stay. It is delightful to know that we were able to meet your expectations.We look forward to the pleasure of welcoming you back soon for another wonderful experience.Warm regards,

6/10 一般

robin

商務旅客
讚好:整潔度、職員與服務和住宿狀況
My room didn't have a window! It had a skylight...I wish I'd known that when I agreed to the ground floor room (only because the 'lift' wasn't working when I arrived). Sigh...
於 2024 年 1 月住了 3 晚
Front desk 於 2024年1月31日的回應
We appreciate you taking the time to share your recent experience. It is disheartening to learn that your experience did not meet your expectations, and we take your feedback seriously.We hope to have the opportunity to regain your trust and welcome you back providing you with an improved and more enjoyable stay.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Front desk 於 2024年1月31日的回應
Thank you for taking the time to share your wonderful experience with us. We are committed to providing a memorable stay for our guests.We look forward to welcoming you back.

8/10 不錯

Kazuro

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 7 晚
Front desk 於 2024年1月17日的回應
Thank you for your review, we are very happy to hear that you enjoyed your time and we look forward to welcoming you back in future.

10/10 優異

Tejaswi Reddy

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Front desk 於 2024年1月17日的回應
Thank you for your kind review, we hope to welcome you back again soon.

8/10 不錯

Theodore

於 2023 年 12 月住了 1 晚
Front desk 於 2024年1月17日的回應
Thanks for the lovely review, we hope to welcome you back.

10/10 優異

Olivier

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Weekend pour le nouvel an.
於 2023 年 12 月住了 4 晚
Front desk 於 2024年1月17日的回應
Thank you for your kind review. We hope to welcome you back again soon.

8/10 不錯

Darren

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay tiny room
The hotel was just as described, clean and tidy with great staff, really friendly just be aware that the rooms are tiny, around 1/2 the size of a standard Travelodge / premier inn room
於 2023 年 12 月住了 2 晚
Front desk 於 2024年1月2日的回應
Thank you for your kind review, we hope to see you again soon.

6/10 一般

Bruno

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Front desk 於 2024年1月2日的回應
Thank you for your review.

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Happy with all aspects, clean and tidy. Friendly staff
於 2023 年 12 月住了 2 晚
Front desk 於 2024年1月2日的回應
Thank you for your kind review. We hope to welcome you back again soon.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfy bed and very friendly staff
於 2023 年 11 月住了 2 晚
Front desk 於 2023年11月28日的回應
Thank you for your kind review. We hope to welcome you back when travel brings you back to the area.

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Shorty and sweet
於 2023 年 11 月住了 1 晚
Front desk 於 2023年11月13日的回應
Thank you for your kind review. We hope we can welcome you back again soon.

6/10 一般

George

讚好:整潔度和住宿狀況
不滿:客房舒適度
Small rooms
於 2023 年 10 月住了 1 晚
Front desk 於 2023年10月30日的回應
Thank you for your review. We hope we can welcome you back soon.

10/10 優異

Luke

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice stay, good quality rooms
於 2023 年 10 月住了 1 晚
Front desk 於 2023年10月29日的回應
Thank you for your kind review. We hope we can welcome you back again when travel brings you to the area.

2/10 很差

Jeffrey

不滿:整潔度和住宿狀況
Mattress covers must not be washed much at all. It took looking at 5 rooms before finding a semi clean looking matress cover. All others had what looked like dry feces, or old urine or blood stains as well as hairs and pubic hairs. The last room wasn't too bad but sime of the lights and the exhaust fan in the bathroom didnt work in this room. Staff was helpful and friendly enough but the rooms were kind of gross, mostly the beds but also could have been vacuumed better. Won't be going back to this hotel.
於 2023 年 10 月住了 3 晚
Front desk 於 2023年10月29日的回應
Hi Jeffrey,Thank you for taking the time to review Best Western Plus Vauxhall. On behalf of our entire team, I apologize for your experience at our hotel. We will do all we can to ensure future stays meet your expectations in every aspect. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a memorable stay for all the right reasons.Best Regards,Guest relations Best Western Plus Vauxhall Hotel.

8/10 不錯

Naomi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Front desk 於 2023年10月23日的回應
Thank you for your kind review. We hope to welcome you back again soon.

6/10 一般

Christopher

商務旅客
讚好:職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚
Front desk 於 2023年10月9日的回應
Thank you for your review. We hope we can welcome you back better!

10/10 優異

Martin

於 2023 年 9 月住了 1 晚
Mubeen 於 2023年10月1日的回應
Thank you Martin for taking time and giving us your Feed back. We are looking forward to welcome you in future.Regards,Mubeen Front Desk.

8/10 不錯

Leslie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was very small and not well ventilated, as there was one window up high that didn’t open. Though the space was tight, the bed was comfortable.
於 2023 年 9 月住了 3 晚
Front desk 於 2023年9月27日的回應
Thank you for your review. We hope to welcome you back soon.

10/10 優異

fiona

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place for US embassy, tube at Vauchall straight to Staff lovely Breakfast good for the money and plenty of it Room clean and airy, bed comfy highly recommend
於 2023 年 9 月住了 1 晚
Front desk 於 2023年9月20日的回應
We sincerely appreciate your recent review and are thrilled to hear about your positive experience during your stay with us. Our location near the US embassy and the ease of access via the Vauxhall tube station indeed make us a convenient choice for travelers with embassy appointments. It's heartening to know that our friendly staff, well-liked breakfast options, and clean, comfortable rooms left a positive impression on you. Your recommendation is the highest compliment we can receive, and we look forward to the opportunity to host you again in the future. If there are any specific preferences or requests you have for your next visit, please feel free to share them with us, as we are committed to ensuring that your stay with us continues to meet and exceed your expectations.

10/10 優異

Kirsty

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great overnight stay, fantastic staff
Had a great overnight stay. Room was compact, as most London hotel rooms are. Very comfortable. Staff were so lovely, friendly, welcoming and helpful. Nice area. Felt safe as a lone female traveller.
於 2023 年 9 月住了 1 晚
Front desk 於 2023年9月11日的回應
Thank you for your kind review. We hope to welcome you back soon.

10/10 優異

Nigel

於 2023 年 9 月住了 2 晚
Front desk 於 2023年9月5日的回應
Thank you for your kind review. We are very happy to hear that everything went smoothly with your stay. We hope we can welcome you back soon.

10/10 優異

Tesfazghi

讚好:整潔度、職員與服務、設施服務和住宿狀況
It is so good I love it
於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月28日的回應
Thank you for your kind review. We hope to see you again soon.

10/10 優異

Kai Ling Karen

於 2023 年 8 月住了 1 晚
Ali 於 2023年8月27日的回應
Hello Kai Ling Karen, Thank you for staying with us at Best Western Plus Vauxhall. I am pleased you enjoyed your stay. We look forward to welcoming you back soon!Kind RegardsFront Desk

10/10 優異

Tim

於 2023 年 8 月住了 1 晚
Front Desk 於 2023年8月22日的回應
We are thrilled to receive your fantastic review and a perfect score of 10/10! Thank you for taking the time to share your thoughts about your recent experience with us. Your feedback means a lot to our team and serves as a wonderful encouragement.

2/10 很差

Stephen

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月21日的回應
Thank you for your review. We are sorry that we did not meet your standards. I hope to welcome you back for a better stay.

10/10 優異

Philip

於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月14日的回應
Thank you for your kind review. We hope to see you again soon.

8/10 不錯

Anna

讚好:職員與服務
不滿:整潔度和住宿狀況
The smell of tje room was not nice , the toilet could not flush . The room was very hot the air-condition was not working eventhough it was on
於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月11日的回應
Thank you for your review, we are sorry to hear that your stay was not up to your expectations. Wish you have told us about the problems you encountered whilst on site so we could have helped.

6/10 一般

Xiaoxiao

於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月11日的回應
Thank you for your review. We are sorry to see that we did not meet your expectations.

8/10 不錯

Stephen (Sutton in Ashfield)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Small but very friendly Hotel very close to the USA embassy and Nine Elms tube. Quiet room (8) facilities great and value for money (for London).
於 2023 年 8 月住了 1 晚
Eliza 於 2023年8月9日的回應
Thank you for sharing your experience at our hotel. We're thrilled you enjoyed our friendly atmosphere and proximity to the USA embassy and Nine Elms tube. Your appreciation for our quiet room, excellent facilities, and value for money is greatly valued. We're honoured to have met your expectations for a comfortable stay in London. Your feedback motivates our team to continue delivering top-notch service. We look forward to welcoming you back and ensuring another enjoyable visit. Should you have any future inquiries or requirements, please don't hesitate to reach out. Your recommendation means a lot to us. Safe travels!

10/10 優異

David

於 2023 年 8 月住了 1 晚
Eliza 於 2023年8月9日的回應
Thank you for choosing to stay with us and for taking the time to share your feedback. We hope to have the pleasure of welcoming you back on your future visits to the area.

8/10 不錯

Tracy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had tickets for The Oval and this was an ideal overnight stay - easy walking distance to the ground, restaurants, pubs, cafes and bars. It was clean, the staff were great and the parking was really convenient given there was a rail strike the day we traveled. All together very happy we found this hotel in Lambeth.
於 2023 年 8 月住了 1 晚
Front desk 於 2023年8月4日的回應
Thank you for your kind review. We are very happy to read you have enjoyed your stay.

10/10 優異

Naghmeh

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Front desk 於 2023年6月29日的回應
Thank you for your kind review and for choosing to stay with us.

4/10 欠佳

真實旅客

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Front desk 於 2023年6月23日的回應
We are sorry to hear our hotel was not up to your standards. We hope to welcome you back soon for a better stay.

10/10 優異

Eden

讚好:整潔度、職員與服務和住宿狀況
Very happy
於 2023 年 6 月住了 1 晚
Front Desk 於 2023年6月21日的回應
Thank you very much for staying at Best Western Plus Vauxhall. We are hoping you will be coming back soon to visit us again!

10/10 優異

Tim

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Front desk 於 2023年6月12日的回應
Thank you very much for your kind review. We hope to see you again soon.

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
Stayed two nights, room was quiet, comfortable and we could open the window for fresh air. All the staff was very friendly and accommodating with our inquiries and requests.
於 2023 年 5 月住了 2 晚
Mubeen 於 2023年6月3日的回應
Dear guest,Thank you for staying with us at Best Western Plus Vauxhall. I am glad to hear that you have enjoyed your stay and you liked our rooms and the service our staff. We are all looking forward to welcoming you back soon. Kind regards, guest relations, Best Western Plus Vauxhall. Thank you for your positive comments and we hope you'll come back again soon

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Front desk 於 2023年6月1日的回應
Thank you for your kind review.

8/10 不錯

Hazel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good, affordable, clean accommodation
Clean, well maintained hotel. Comfortable, quiet rooms. Friendly, helpful staff. Only minor criticism would be that at breakfast some of the cooked items could’ve definitely been hotter, and the coffee machine had broken down - and had been replaced by a tiny kettle (same size as the bedroom ones). This was not very practical, with a queue of thirsty guests.
於 2023 年 5 月住了 1 晚
Front Desk 於 2023年5月30日的回應
Thank you for your review. We are sorry that you did not fully enjoy your stay with us.

10/10 優異

J

於 2023 年 5 月住了 1 晚
Front desk 於 2023年5月30日的回應
Thank you for your kind review.