Dear Chung,Thank you very much for your top mark review of the Clayton Hotel London wall. It is great to hear that you have enjoyed all the enhancements to our product and that the team provided you with a friendly service. Let us know when you are returning and we will ensure another great experience.

Dear Ka Chun, Thank you for staying with us and for your complimentary review of the Apex London Wall Hotel. I was particularly delighted to read how much you enjoyed our excellent location, but I'm sorry about the construction site by the corner, we understand that it cause a bit of confusion for some gusts to reach the hotel. I do hope that we will be able to welcome you back soon and in the meantime please let us know if we can be of any further assistance.Best regards, Andre Barros - Night manager

Dear Lau, Thank you for taking the time to leave us a review. I will share your feedback with the team ! We hope to welcome you back to the Apex London Wall! Kind Regards Karishma

Dear Guest, Thank you for your high ratings for your stay at the Apex London Wall. I am glad that you enjoyed your stay with us! We look forward to welcoming you back. Kind Regards, Karishma

HI Chris, Thank you so much for reviewing your London Wall experience. I am absolutely delighted that you received a warm welcome from the team and that you loved the welcome drink. We appreciate that London hotels do tend to have smaller rooms although, we are very proud to have larger than average rooms. I am very glad that despite this, you still had a nice stay and that our location was perfect for your trip. We do hope that we will be able to welcome you back in the future. Kind Regards,

Dear Pak Ying, Thank you for the fantastic review! I am so delighted that you enjoyed your birthday trip and that team made you feel welcomed. I'm glad you liked our rooms and hope that we will be able to welcome you back again in the future. Warmest regards, Aliaksandra

Thank you so much for your kind review. We are so glad that you enjoyed your meal in our Off the Wall Restaurant and felt well looked after by our team. We hope we will be able to welcome you back again in the future. Kind regards, Aliaksandra General Manager

Dear Wim,We sincerely apologise for the disappointing experience you had during your recent stay at Clayton Hotel London Wall.Your feedback regarding the condition of the throw pillows and the firmness of the mattress is concerning, and we regret that we fell short of meeting your expectations. Please rest assured that we take your comments seriously, and we will address these issues with our housekeeping and maintenance teams to ensure that similar incidents do not occur in the future.We understand your frustration, and we truly value your feedback as it helps us to identify areas for improvement. If there is anything else you would like to share or if there is anything we can do to make amends for your experience, please don't hesitate to contact us directly.Once again, we apologise for the inconvenience you encountered, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Warm regards,Martyna Front Office Manager Clayton Hotel London Wall