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倫敦-威靈頓路凱富酒店的評價

2.5 out of 5
倫敦-威靈頓路凱富酒店
1156 Wellington Rd, London, ON

評價

7.4

不錯

10 分評分，優異；883 則評價中有 227 則" "
8 分評分，不錯；883 則評價中有 341 則" "
6 分評分，一般；883 則評價中有 166 則" "
4 分評分，欠佳；883 則評價中有 91 則" "
2 分評分，很差；883 則評價中有 58 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

Li

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 1 晚

4/10 欠佳

tuyet

家人同遊, 商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Dirty and outdated
於 2024 年 4 月住了 3 晚
Michelle 於 2024年5月3日的回應
Thank you for Staying with us. We appreciate your feedback

6/10 一般

Paul M

讚好：整潔度和職員與服務
不滿：住宿狀況
Property needs a make over updated!!
於 2024 年 5 月住了 1 晚
Michelle 於 2024年5月4日的回應
Thank you for staying with us. We appreciate your feedback

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good breakfast. Cooperative staff.
於 2024 年 4 月住了 1 晚
Michelle 於 2024年5月2日的回應
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

4/10 欠佳

Bernard

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room smelt of disinfectant...nearly unbearable smell. While having breakfast two staff were unpacking boxes/ cartons of supplies in front of coffee dispensers...filling cupboards with the items!! Took over 20 minutes...we had to either reach over the staff to get our coffee....or...wait until they moved away! Time 8..15 ...why couldnt the staff wait until Breakfast Room closed at 9..00am to do this unpacking of supplies...so noisey too! Someone not thinking!!
於 2024 年 4 月住了 1 晚
Krista 於 2024年5月2日的回應
We are sorry to hear that your stay was not satisfactory. Appreciate your feedback.

4/10 欠佳

Henry

不滿：整潔度
於 2024 年 4 月住了 1 晚
Krista 於 2024年5月2日的回應
Thank you for staying with us. we appreciate your feedback

10/10 優異

Sri

讚好：整潔度、職員與服務和住宿狀況
Nice staff
於 2024 年 4 月住了 3 晚
Krista 於 2024年5月2日的回應
Thank you for staying with us. We appreciate your feedback. We hope to see you on your next visit

10/10 優異

AHMED

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 4 晚
Michelle 於 2024年4月26日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 一般

Brian

多人同遊
不滿：設施服務
Sketchy neighborhood
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月25日的回應
Thank you for staying with us. we appreciate your feedback

2/10 很差

Cindy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月25日的回應
Thank you for staying with us. We appreciate your feedback.

6/10 一般

Dana

家人同遊
讚好：職員與服務和設施服務
We frequently stay st Comfort Inns and found this property to be in need of attention.
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月25日的回應
Thank you for staying with us. We appreciate your feedback. We are starting renovations in the fall. We look forward to seeing you again

10/10 優異

Nancy

家人同遊
讚好：職員與服務
不滿：整潔度
if you did not want to be bothered with cleaning staff and I thought the general noise was very quiet, definitely a comfortable place to stay. Breakfast was average, I have seen better basically I did not like the eggs, they seem to be very rubbery.
於 2024 年 4 月住了 3 晚
Michelle 於 2024年4月23日的回應
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

6/10 一般

morris

商務旅客
rooms are very basic , Old property past its prime
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月23日的回應
Thank you for staying with us. We appreciate your feedback.

2/10 很差

Laura

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月19日的回應
Thank you for your feedback

10/10 優異

mike

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Krista 於 2024年4月19日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 一般

Ryan

伴侶同遊
讚好：整潔度
Convenient location ... just off 401 and Wellington Street
於 2024 年 4 月住了 1 晚
Krista 於 2024年4月15日的回應
Thank you for staying with us. We look forward to seeing you on your next visit.

10/10 優異

Michel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月16日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

8/10 不錯

Innes

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was nice and the staff were very helpful and personable. The breakfast left something to be desired. I enjoyed my stay!
於 2024 年 4 月住了 3 晚
Krista 於 2024年4月15日的回應
Thank you for staying with us. We look forward to seeing you on your next visit.

8/10 不錯

Rachel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
You know the saying you get what you paid for. The price was cheap which is good for the night. The rooms were clean bathroom could use Reno and front desk was friendly both in check in and check out.
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月13日的回應
Thank you for staying with us. We appreciate your feedback. We look forward to seeing you on your next visit

8/10 不錯

Kristin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was perfect for our stay
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月13日的回應
Thank you for staying with us. We appreciate your feedback. we look forward to seeing you on your next visit

10/10 優異

Michael

家人同遊
讚好：住宿狀況
Every thing was good
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月7日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 優異

Erich

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is finishing a full renovation that is why I rated it this way. The rooms are done, but some of the rest is still to be finished. The room was very nice and clean. Exactly as the pictures show. We would return again.
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月7日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 優異

Anna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a comfortable stay. The check-in and check-out process was very quick and the front desk clerks were very polite, kind, and helpful.
於 2024 年 4 月住了 1 晚
Krista 於 2024年4月7日的回應
Thank you for staying with us. We are looking forward to seeing you on your next visit!

10/10 優異

gisell

讚好：整潔度和職員與服務
Excelente
於 2024 年 3 月住了 4 晚
Krista 於 2024年4月7日的回應
Thank you for staying with us. We are looking forward to seeing you on your next visit!

10/10 優異

Jill

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was the 2nd time we have stayed here and just booked for a 3rd time. The staff are very friendly, professional and helpful. Rooms are clean and breakfast was tasty. We travel to London to visit family couple of times per year and would stay here again
於 2024 年 4 月住了 1 晚
Michelle 於 2024年4月4日的回應
Thank you for staying with us. We are looking forward to seeing you on your next visit

10/10 優異

Kristeena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you. It was a perfect stay.
於 2024 年 3 月住了 2 晚
Michelle 於 2024年4月3日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

8/10 不錯

Mark

讚好：整潔度和職員與服務
Good value.
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月28日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

6/10 一般

Ma. Crizel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月26日的回應
Thank you for staying with us

2/10 很差

Jennifer

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Stayed for 2 nights for a sport event both days we had no hot water. Not ideal. Two cold showers. No communication from front desk. Both times when we asked we were told they are working on it. Room for 3 consisted of a double bed with a pullout couch that was very springy. Asked to cancel the second night but said I can’t because I booked through Expedia. Called Expedia to be transferred to a different hotel in the area but was told it was out of working hours and could take 72 hrs for a response. Apparently I have a case opened. I would expect some compensation seeing as we could not have a proper shower all weekend
於 2024 年 3 月住了 2 晚
Michelle 於 2024年3月25日的回應
We are so sorry that there was no hot water. As soon as we found out we contacted Reliance as our boilers are rented from them. They came and explained that there was some maintenance needed and were doing their very best to get the parts and get the hot water restored. We understand how very frustrating this was for all of our guests.

2/10 很差

Raymond

不滿：住宿狀況
於 2024 年 3 月住了 2 晚
Krista 於 2024年3月25日的回應
We are so sorry to hear that your stay was not satisfactory. We hope you will give us another chance.

2/10 很差

Karen

於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月25日的回應
We are so sorry to hear that your stay was not satisfactory. We hope you will give us another chance

6/10 一般

Ellen

讚好：職員與服務
Unfortunately we did not end up staying at the Comfort Inn. When we arrived, we were told that there was no hot water in the building. Comfort Inn had notified Expedia and we did get a heads up on the situation. The front desk was helpful and let us know that she would be calling Expedia to give us a full refund. The 3 stars only reflect a neutral response since N/A was not available.
於 2024 年 3 月住了 1 晚
Krista 於 2024年3月25日的回應
It was unfortunate and unexpected, we do greatly appreciate your feed back and hope to see you again in hopes to offer you a better experience.

8/10 不錯

Elizabeth

多人同遊
讚好：職員與服務
The young lady at check-in was absolutely amazing. She was helpful, great conversation. Unfortunately, the room was not very clean, the bathtub was dirty and stained, the walls were stained as well
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月21日的回應
Thank you for staying with us. We hope to see you on your next visit

8/10 不錯

Daniel (Napanee)

讚好：職員與服務和住宿狀況
Didn’t like having the front door always locked. Had to knock whenever we wanted to go in. Need a better system.
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月18日的回應
We do apologize about the front door, it is just to keep unwanted past guests out

6/10 一般

Jayne

家人同遊
讚好：職員與服務
The room was dated, but it was clean and comfortable. The breakfast was so so. Many of the food items were dry and overcooked. The sign at the front desk about vehicle thefts made me wonder if the area was safe. Perhaps more lighting in the parking areas would help clients feel more safe at night. I noticed there were some dark, unlit areas. If you want to save money, this is the hotel to stay at, but I don't think I will return.
於 2024 年 2 月住了 1 晚
Michelle 於 2024年3月18日的回應
Thank you for your feedback

10/10 優異

Fortunato

讚好：整潔度、職員與服務和住宿狀況
Good value, quiet, clean, convenient free parking
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月18日的回應
Thank you for staying with us. We hope to see you on your next visit

10/10 優異

Barbara

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was booked into a second floor room but when she say my age i was offered one on the first floor. It was the best check in i have ever had she was so friendly and helpful
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月16日的回應
Thank you for staying with us! We hope to see you on your next visit. We are so glad to hear that the staff was helpful and friendly.

6/10 一般

Jeffrey

讚好：職員與服務
Room was clean - bed was comfortable. Breakfast was ok could have been hotter.
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月14日的回應
Thank you for your feedback

8/10 不錯

Judy

於 2024 年 3 月住了 1 晚
Michelle 於 2024年4月3日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

8/10 不錯

Dagmar

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Rooms clean. Lady at check-in not very friendly. I had the feeling that i was disturbing her
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月13日的回應
thank you for staying with us. We hope to see you again on your next visit

10/10 優異

Jill

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff very pleasant and helpful. Breakfast was tasty. Room was clean and bright
於 2024 年 3 月住了 1 晚

10/10 優異

Steve

讚好：整潔度、職員與服務、設施服務和住宿狀況
First time staying here and it was very good
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月13日的回應
Thank you for staying with us. We look forward to seeing you on your next visit

10/10 優異

Enna

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff and very clean!
於 2024 年 2 月住了 1 晚
Michelle 於 2024年3月6日的回應
Thank you for staying with us We look forward to seeing you on your next visit

10/10 優異

Roger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月5日的回應
Thank you for staying with us. We hope to see you on your next visit

2/10 很差

Louie

伴侶同遊, 商務旅客
不滿：整潔度、職員與服務和住宿狀況
I wouldn’t recommend as there are better hotels in the area. Sheets looked like they weren’t charged from the guests and I have photos.Mini fridge they had it unplugged and it thawed out so u opened it and the thing smelt musty like. Old decor, it looks like it came out of the flea market. Check-In we had an issue as we requested earlier check in 2 days prior and when we called were told no it should not be an issue and it was when we got there. Overall rating = Stay away or roll the dice and test the validity of my post.
於 2024 年 3 月住了 1 晚
Michelle 於 2024年3月5日的回應
Thank you for your feedback

8/10 不錯

Larry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean facilities Polite and helpful staff Convenient and good variety breakfast 24 hour coffee
於 2024 年 2 月住了 2 晚
Michelle 於 2024年3月5日的回應
Thank you for staying with us. We hope to see you on your next visit

6/10 一般

Daniel

商務旅客
讚好：職員與服務
不滿：設施服務
You get what you pay for. Lots of restaurants in the area, within walking distance.
於 2024 年 2 月住了 4 晚
Krista 於 2024年3月2日的回應
Thank you for staying with us, we appreciate your feed back.

6/10 一般

Jean

讚好：整潔度
不滿：職員與服務
於 2024 年 2 月住了 1 晚
Michelle 於 2024年2月27日的回應
thank you for your feedback

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly & efficient check in. Clean room. TV only had a few channels but I had my laptop to watch movies. Hot breakfast had great options & a bonus to our stay. Location was central to lots of restaurants. Would definitely stay again when I’m in the area.
於 2024 年 2 月住了 2 晚
Krista 於 2024年3月2日的回應
Thank you for staying with us, we appreciate your feed back and look forward to seeing you again!

8/10 不錯

Frank

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚
Krista 於 2024年3月2日的回應
Thank you for staying with us, we appreciate your feed back and look forward to seeing you again.