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肯辛頓伊甸廣場的評價

3 out of 5
肯辛頓伊甸廣場
68-69 Queen's Gate, South Kensington, London, England

評價

7.8

不錯

10 分評分，優異；890 則評價中有 238 則" "
8 分評分，不錯；890 則評價中有 400 則" "
6 分評分，一般；890 則評價中有 164 則" "
4 分評分，欠佳；890 則評價中有 54 則" "
2 分評分，很差；890 則評價中有 34 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

2/10 很差

hiu tung

不滿：職員與服務、住宿狀況和客房舒適度
worst hotel ever
staff attitude was bad, bed is super soft and uncomfortable, the view is bad
於 2021 年 6 月住了 1 晚

6/10 一般

wai ling

商務旅客
不滿：住宿狀況和客房舒適度
房细，無拖鞋，近大馬路，晚上睡覺時好嘈。只有一個優勢，就是位置方便
於 2021 年 1 月住了 1 晚

10/10 優異

Jessie (Hong Kong)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
地點很好，只需15分鐘步行便到Harrods，而且附近都有餐廳和快餐店。職員很有禮貌，房間很清潔。
於 2020 年 8 月住了 1 晚

8/10 不錯

Wing Ping

商務旅客
讚好：整潔度和職員與服務
Room could be a bit bigger
於 2020 年 1 月住了 1 晚

8/10 不錯

Pei-Fang

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和職員與服務
性價比不錯的住宿
因為公務在這裡住了兩週，房間空間狹小，沒有冰箱，也沒有牙刷跟刮鬍刀之類的備品，但考量到地理位置及相較可負擔的價格，還是很划算的。櫃檯服務很親切，週遭的生活機能算不錯。
於 2019 年 10 月住了 13 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
As my room was over a main road, it tends to be a bit noisy during busy traffic in the morning. Other than this, it's a cosy little room with adequate utilities to make your stay a comfortable one.
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the location is nearby the museums. very good
於 2019 年 3 月住了 6 晚

8/10 不錯

TAI CHUN (TW)

地點無敵, 房間極小, 但反映在價格上, 沒什麼好抱怨...
地點真的很棒, 但房間的大小跟品質反映出這地段的價格... What you pay is what you get... 若只是單身入住, 又有預算考量, 我會再選擇入住... 但若是家庭入住就可能需要考慮一下... 住這裡真的去哪都方便...
於 2018 年 8 月住了 2 晚
Eden Plaza Hotel 於 2018年9月26日的回應
Thank you for staying at Eden Plaza Hotel !!!!

8/10 不錯

Mic

讚好：整潔度和客房舒適度
於 2017 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good place and wonderful service . the bed is great and you can get to the underground and museums within a minute

8/10 不錯

SHENGLI

讚好：整潔度和職員與服務
位置很好，离自然博物馆、V&A博物馆、阿尔伯特音乐厅、肯辛顿公园等都比较近，门口就是74路公交车站。缺点是房间比较小，卫生间也比较袖珍，早餐一般

8/10 不錯

SEK IONG

讚好：整潔度、住宿狀況和客房舒適度
The wifi is not always work. The location is good, not far to underground.

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location
it is a really nice location. However, the counter didn't reply my email.

8/10 不錯

Kadriia

not bad
於 2020 年 2 月住了 1 晚

10/10 優異

Tiffany

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Outside
Bed
Lobby
Lobby
於 2021 年 6 月住了 18 晚

8/10 不錯

ILVI

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 10 晚

10/10 優異

Nawaf

家人同遊, 多人同遊
讚好：職員與服務
不滿：住宿狀況和客房舒適度
The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
於 2021 年 7 月住了 3 晚

10/10 優異

James

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good London Hotel
As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful front of house staff and location is great. Would stay again.
於 2021 年 7 月住了 1 晚

8/10 不錯

Stephen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

8/10 不錯

Valentin

家人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2021 年 6 月住了 1 晚

8/10 不錯

Simon

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
My Stay at Eden Plaza Kensington
From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
於 2021 年 7 月住了 1 晚

4/10 欠佳

真實旅客

讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
於 2021 年 6 月住了 2 晚

6/10 一般

Valentin

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
beware of tiny family rooms
Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
於 2021 年 6 月住了 1 晚

6/10 一般

john

讚好：整潔度、職員與服務和客房舒適度
Very small room but clean and in a great position
於 2021 年 6 月住了 1 晚

2/10 很差

Emily

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad experience
The service was not good The tv was glitchey on every channel The shower leaked everywhere and flooded the bathroom The bath taps were very loose I cut my leg on the toilet roll holder as tmits over the top of the toilet Live socket with no wire for the kettle
於 2021 年 6 月住了 2 晚

10/10 優異

Nathan

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Great location.
Efficient check in. Was upgraded to a family room. Found someone’s leftovers in the fridge and a pair of trousers in the room that weren’t ours so did doubt that level of cleanliness. Great location only a few minutes from the nearest tube station. Would definitely stay again.
於 2021 年 6 月住了 1 晚

6/10 一般

Gurmukh

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2021 年 6 月住了 2 晚

10/10 優異

Roel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love it here
An amazing hotel stayed over 5 times now. Wonderful team and I'll be back next month.
於 2021 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Helpful and nice
於 2021 年 6 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
The room I had was very small and I was thankful we were only staying the night and literally used it to sleep in and thats it. Did not use the shower facilities as I didnt feel comfortable with the level of cleanliness. The carpets were worn, the windows were not functioning and there was lots of noise. There is a charge for breakfast but we didnt use it and instead went up the road to a very upscale hotel for a similar price.
於 2019 年 3 月住了 1 晚

8/10 不錯

Sean

讚好：整潔度、職員與服務和住宿狀況
Good
Good no frill and no bar because of COVID but clean and comfortable
於 2021 年 6 月住了 2 晚

10/10 優異

Alex

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

10/10 優異

Paul

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good decent budget room. Excellent value for money. Good location. Room was clean and perfectly equipped for my overnight stay
於 2021 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good attitude to welcome guests.
於 2021 年 6 月住了 9 晚

6/10 一般

Marcus

商務旅客
讚好：客房舒適度
不滿：職員與服務
Great location for tourists
An ok hotel in a good location. I've been advised the WiFi is a work in progress. If a business traveller request a higher floor as the 'first floor' is a basement with no mobile signal and a patchy WiFi, although on my last day the service was improved and the manager advises me a better service will be installed. I guess lockdown has meant business has been patchy so understand it can take a while to get things right.
於 2021 年 6 月住了 9 晚

8/10 不錯

真實旅客

讚好：整潔度
It’s Chinese government’s territory. Full of wumao, propaganda, defamation and poison gas. Fixing ventilation and air con doesn’t help because they put gas in corridor. Whole stories filled with harmful gas and no one response. Caught a man with big can hold in hand. Police not picking up call & idk what is the reception doing. Security depends on attitude, not tools.
於 2021 年 5 月住了 13 晚

6/10 一般

Liam

讚好：整潔度、職員與服務和住宿狀況
Room was too hot and couldn't control air con
Overall the hotel was nice. The only thing was that it didn't say in the description that it's a small double bed otherwise I would've got the twin room. Air con was controlled by the reception so we couldn't turn it on or control it from the room which was ridiculous cos it was really hot at night even though I went down to ask to turn the aircon up cos it was too hot. The morning when we was checking out the air con was turned off at 7am and we had to ring and ask them to turn it back on. It seemed ridiculous why we couldn't just control it from the room since we couldn't sleep where it was too hot in the room at night. The air con only went on for 10mins every hour.
於 2021 年 6 月住了 2 晚

10/10 優異

Keith

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 10 晚

10/10 優異

Simon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

6/10 一般

Viviane

不滿：客房舒適度
Noiser than expected.
This hotel is located on the corner of a very busy road. The traffic is intense at day and night, either on a week or weekend day. The windows are not double glazed. Car noises coming from the road do disturb, especially if you are a light sleeper. The bed was comfortable and clean. The towel hangers and the shower head are too high. An additional small and mobile shower would be helpful. The water pressure is good, though. The sink is too small. The receptionists were friendly, polite and professional.
於 2021 年 6 月住了 2 晚

6/10 一般

L

Breakfast should be available.
於 2021 年 5 月住了 4 晚

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value
Excellent value hotel in a great location. Functional room with comfortable bed.
於 2021 年 6 月住了 2 晚

8/10 不錯

Stephen

讚好：職員與服務和客房舒適度
Hotel was great for the price only thing I would suggest is getting the carpets cleaned and the shower head other than that could not fault ur bargain and only a short 5 mins stroll to Gloucester Road tube and bus stop outside
於 2021 年 6 月住了 1 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Good location. Limited amenities.
於 2021 年 6 月住了 3 晚

10/10 優異

WON

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

10/10 優異

Nicola

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚