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倫敦克羅伊登希爾頓歡朋酒店的評價

3.5 out of 5
倫敦克羅伊登希爾頓歡朋酒店
29-30 Dingwall Road, Croydon, England

評價

8.0

很好

10 分評分，優異；1000 則評價中有 377 則" "
8 分評分，不錯；1000 則評價中有 377 則" "
6 分評分，一般；1000 則評價中有 126 則" "
4 分評分，欠佳；1000 則評價中有 70 則" "
2 分評分，很差；1000 則評價中有 50 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Lin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
員工好有禮貌，常帶笑容，令人舒服
於 2023 年 7 月住了 2 晚
Reception 於 2023年7月29日的回應
Dear Lin, We thank you for taking time and leaving your valuable review. Your feedback is really very important to us. We hope to see you back again soon....!!! Regards Reception

8/10 不錯

Lam Keung Elvis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Reception 於 2023年7月1日的回應
Dear Elvis, We thank you for taking time and leaving your valuable review. Your feedback is really very important to us. We hope to see you back again soon....!!! Regards Reception

8/10 不錯

Leung

家人同遊
讚好：整潔度和職員與服務
需不豪華！但服務n 需不豪華！但服務態度非常好！
服務態度非常好！整體清潔是好的！11天旅程再延長5天，現仍在洒店，還可能再延長，是好的繼續入住！
於 2021 年 6 月住了 10 晚

10/10 優異

liping

於 2020 年 12 月住了 2 晚

8/10 不錯

Yang

good
於 2018 年 11 月住了 3 晚
Reception 於 2018年12月11日的回應
Thank you for your review

8/10 不錯

Yang

good
於 2018 年 11 月住了 1 晚
Reception 於 2018年12月11日的回應
Thank you for your review

8/10 不錯

Yang

good
於 2018 年 11 月住了 4 晚
Reception 於 2018年12月11日的回應
Thank you for your review

10/10 優異

Caroline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Polite and helpful staff.
於 2024 年 5 月住了 2 晚

2/10 很差

kenneth

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Extremely disappointed in our stay here. We rented 2 side by side rooms and one of the rooms where my girls stayed in had some kind of a weird moth infestation. My niece woke up with about 10 bites on her leg. We discreetly brought it to the front desk's attention and we met the manager up in the room. He promised to move the girls to their best room and we would be told where to go when we got back from our day out. They ended up just moving the girls to the other side of our room. No discount or apology. The continental breakfast was fine but the dinner was disgusting. Not exactly the best area of London. The only highlight is that it was close to the train station for escape.
於 2024 年 5 月住了 2 晚

10/10 優異

Joe

讚好：整潔度、職員與服務和住宿狀況
Nothing to complain about, 1 night stay. Was more than sufficient for my needs.
於 2024 年 5 月住了 1 晚

6/10 一般

Lawrence

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The building was safe and secure, with the door key card required to access the building when the doors were locked, and also to operate the lift. Although there was a good level of cleanliness, the bed frame and items within the room were looking well used and tired. The breakfast staff were very friendly and helpful and the breakfast was of a reasonable standard.
於 2024 年 5 月住了 1 晚

6/10 一般

Tanvir

讚好：整潔度
於 2024 年 4 月住了 3 晚

8/10 不錯

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2024 年 4 月住了 1 晚

10/10 優異

Ellen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent staff and standards
於 2024 年 4 月住了 1 晚

8/10 不錯

Danisha

家人同遊
讚好：住宿狀況
Property was clean I am pleased with my room and accommodation.
於 2024 年 4 月住了 1 晚

8/10 不錯

Zara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was better than what i was expecting doors kept slamming most the night but apart from thet it was ok
於 2024 年 4 月住了 1 晚

10/10 優異

Jaskaran

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 4 月住了 2 晚

8/10 不錯

Patricia

讚好：職員與服務
Staff at the hotel so accommodating and helpful. Did everything to ensure my stay was nice
於 2024 年 4 月住了 4 晚

8/10 不錯

Richard

於 2024 年 4 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
Affordable, handy for East Coydon / town centre but in a quieter area of town
於 2024 年 2 月住了 1 晚

6/10 一般

Chika

讚好：整潔度和住宿狀況
The location and the parking discount are the only things that I liked about the hotel
於 2024 年 3 月住了 1 晚

8/10 不錯

Geoff

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and tidy with helpful and friendly staff. Restaurant was pub fayre of a good standard and met my needs. Breakfast was good with plenty of choice. Room was fine but, perhaps, starting to look a little worn around the edges. All in all I was happy with my stay.
於 2024 年 3 月住了 1 晚

6/10 一般

Kiara

讚好：整潔度、職員與服務和住宿狀況
The mattress was so uncomfortable I woke up with back pain
於 2024 年 3 月住了 1 晚

10/10 優異

Tony

讚好：整潔度、職員與服務和住宿狀況
The staff were excellent - very friendly and caring. The room was a little small but was OK for a 2 day stay. Very convenient access for Croydon centre.
於 2024 年 3 月住了 2 晚

10/10 優異

Dace

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had amazing stay in hotel Everyone was super friendly and suportive from reception to bar and breakfast staff Will recommend and will be returning in future
於 2024 年 3 月住了 2 晚

4/10 欠佳

Tony

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Place was tiny for the price
於 2024 年 3 月住了 1 晚

10/10 優異

RaNae

家人同遊
讚好：設施服務
Manoj was incredible with his customer service.
於 2024 年 3 月住了 1 晚

2/10 很差

Josh

於 2024 年 2 月住了 1 晚

10/10 優異

Megan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

8/10 不錯

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Complimentary breakfast despite slightly late arrival staff went out of their way to ensure that we had one .Thank you ! Didn't expect extra pending amount on card for incidentals but clearly explained at check in and thankfully not used. Great hotel.
於 2024 年 2 月住了 1 晚

8/10 不錯

Ahmad

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

4/10 欠佳

Ramesh

讚好：客房舒適度
不滿：職員與服務
Booked for a surprise for my partners birthday was very disappointed as asked for room to be decorated was informed £30 to decorate room when other hotels ie Bromley Court had updated us to executive suite and decorated room previously without being asked or any charges . Adhered 6 hours driving was not happy To be informed no hotel car park so had to park car at car park opposite and had to pay £12 instead of £16 . 30 mins into settling into the room had drilling noise for a hour on and off so informed hotel staff who investigated after plying them the recording whi then decided to change room . All in all a terrible experience would not re book or recommend.
於 2024 年 2 月住了 1 晚

8/10 不錯

DAVID

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great staff, convenient hotel could be improved
Newly built hotel, very handy for the Thameslink trains to and through london and Gatwick airport. Rooms very tight to move around in. No bath and shower just about adequate. Staff are really, really friendly. Hotel is let down by the area and the gym. Area not great to walk around on your own. There's plenty of eating opportunities but no classy places. As for the gym. 1 runner, 1 bike and some weights in an area about the same size as a small bedroom does not make a gym! BTW I booked here instead of Leonardos over the road as this propety advertised a gym, which I wanted to use as the streets aren't so safe on night.
於 2024 年 1 月住了 5 晚

8/10 不錯

Muruganandan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good one very close to the station
於 2023 年 12 月住了 1 晚

8/10 不錯

Ieasher

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Needed somewhere to stay for a short period of time with my son
於 2024 年 1 月住了 2 晚

8/10 不錯

Jason

讚好：整潔度、職員與服務和住宿狀況
Staff at the restaurant was very friendly and attentive
於 2024 年 1 月住了 1 晚

2/10 很差

Emmanuella

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

adria

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Place was easily found. Once there staff was ok. We had a ok stay my only problem was we weren't told about the £30 holding fee till we got there and nook in. Then i was told it would refund back to my account once we book out. Which never happened i call 4 days after and was told it would take longer because we book out on the weekend. Away from that it was a ok stay
於 2024 年 1 月住了 1 晚

10/10 優異

Eric

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

6/10 一般

Eric

商務旅客
讚好：整潔度和職員與服務
Ok hotel
Stuff very good biggest problem is the parking
於 2024 年 1 月住了 1 晚

4/10 欠佳

Morten Schjermer

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Middelmådig.
Hotellet er meget slidt, morgenmadsbuffeten er middelmådig. Personalet var meget imødekommende og venlige. Beliggenheden er god.
於 2024 年 1 月住了 3 晚

10/10 優異

Elvina

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 1 月住了 1 晚

8/10 不錯

Joel

於 2024 年 1 月住了 5 晚

8/10 不錯

Judith

家人同遊
讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚

6/10 一般

Liza

於 2023 年 12 月住了 4 晚

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

8/10 不錯

Martine

家人同遊
讚好：整潔度和職員與服務
Hôtel correct. Personnel très sympathique. Pas cher et pas trop loin du centre. Transports en communs faciles et fréquents.
於 2023 年 12 月住了 7 晚

6/10 一般

SRAVAN k

於 2023 年 12 月住了 1 晚

6/10 一般

J

於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
Really lovely staff and great service overall. Unfortunately one of the front desk staff had terrible body odour which was off putting when sitting in the bar. But the bar was nice and the food really good. Room was great overall but I did notice that the hand soap and body lotion dispensers would leak onto the surface next to the sink and weren’t cleaned at all during my 3 night stay. I also think that a Hilton brand hotel in Croydon should have umbrellas to loan their guests! But overall it was good value and very convenient for my needs
於 2023 年 12 月住了 3 晚