外觀

倫敦阿爾特肖迪奇酒店 - 希爾頓 Curio 精選系列的評價

4 out of 5
倫敦阿爾特肖迪奇酒店 - 希爾頓 Curio 精選系列
61 - 67 Great Eastern St, Shoreditch, London, England

評價

9.4

完美

10 分評分,優異;358 則評價中有 285 則" "
8 分評分,不錯;358 則評價中有 53 則" "
6 分評分,一般;358 則評價中有 11 則" "
4 分評分,欠佳;358 則評價中有 1 則" "
2 分評分,很差;358 則評價中有 8 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Chang Ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
LinaS 於 2023年7月14日的回應
Dear Chang,Thank you for your review and I am glad to see that you enjoyed your stay with us.Please let us know if you have any further feedback.Look forward to welcoming you back to our hotel in future.With warmest regards,

10/10 優異

szu-kang

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
設計感極佳的精品酒店
Poppie 於 2022年12月28日的回應
Dear Szu-Kang,thank you for your lovely feedback. We look forward to welcoming you again soon. Kind regards,

6/10 一般

Linh

讚好:整潔度
We stayed here for 3 nights inc over the weekend. The hotel is pretty and well presented, modern looking and very clean. Its in an excellent location close to transport, shops, and plenty of dining options. However shower pressure was incredibly weak - the rainshower was a trickle and the hand shower was loose and did not stay in place. And the service at the Reception desk was weak on each occasion, not super friendly and they wouldnt even take our bags to our room or store some food in the fridge for a couple of hours before we checked in. At the time we booked, this was a similar price to Nobu (5 star but with a King instead of twin bed) so at that price point, I'd really expect a higher standard of service. We were also told we were not allowed external drinks in the lobby (we just had coffee) as theres a restaurant connected to the hotel - which seemed ridiculous that as paying hotel residents we couldnt even drink a coffee while we waited. Overall, would not stay again at this price point - there are plenty of better options nearby.
於 2024 年 5 月住了 3 晚
Aurimas - Front Desk manager 於 2024年5月22日的回應
Dear Linh,Thank you very much for taking your time to leave us a review! We are glad you've found the hotel design aesthetic and location to your liking. It is unfortunate to hear your stay was not excellent though. We can understand that not everyone will enjoy the same intensity of the rainshower, and your feedback has been shared with the appropriate parties for review, we've also made sure to investigate the hand shower for any faults, which will be addressed if any. We are sorry to hear if not being able to have your own drinks at the restaurant floor was an inconvenience for you, unfortunately that is the policy that almost every single business maintains.We would love to make it up to you though! If you ever plan on returning to the area, please feel free to get in touch with me or my colleagues directly so we can personally look after your reservation and subject to availability, upgrade you into a higher category room. We wish you the best of luck in your future travels and we do hope to see you again!

10/10 優異

gianluca

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura che ho adorato. Si trova in una zona piena di locali notturni. Se si è una persona a cui piacciono questi posti è un hotel perfetto.
於 2024 年 4 月住了 1 晚
Mara Tenorio 於 2024年4月22日的回應
Dear Gianluca,Thank you for sharing your experience stay at Hart Shoreditch Hotel.We are glad to see you scored us with a 5 out of 5 satisfaction. We are indeed proud of our location and being on this artistic and colourful area in central London.We look forward to welcoming you back very soon.Best regards,

10/10 優異

Kishen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2024 年 4 月住了 1 晚
Dominic 於 2024年4月22日的回應
Dear Kishen,Thank you for your recent stay at Hart Shoreditch Hotel.We are pleased to see that you scored us 5 out of 5 satisfaction experience with us.We hope to welcome back soon in the near future.Stay safe and happy.Thank you very much!Best regards,

10/10 優異

Juha

讚好:整潔度、職員與服務和住宿狀況
Really excellent and comfortable stay at this hotel. The room was the cleanest one I’ve seen at a hotel for quite some time!
於 2024 年 4 月住了 1 晚
Mariya 於 2024年4月16日的回應
Dear Juha,We are very happy to hear you enjoyed your stay!We will pass on to the Housekeeping Team the great review you have left them.We hope to welcome you again soon!Warmest wishes,Front Office Team

10/10 優異

Kateryna

於 2024 年 4 月住了 3 晚
Poppie Guest Experience Manager 於 2024年5月13日的回應
Dear Kateryna,Thank you so much for your review.We hope to welcome you again soon.

10/10 優異

Martin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely place to stay
於 2024 年 3 月住了 1 晚
Mariya 於 2024年3月13日的回應
Dear Martin,We are delighted to see you had yourself a wonderful stay with us. I will pass on this great review to my colleagues.We hope to welcome you again soon at hart!Warmest regards,Front Desk Team

10/10 優異

Nathaniel

讚好:整潔度、職員與服務和住宿狀況
I loved the room that I had very clean and the bed was extremely soft and comfortable. The bathroom was also very clean and the speaker in the roof caught me off guard but was a nice addition to have in there. The two guys who greeted me at breakfast couldn’t do enough for me from the moment I sat down to the moment I left. Highly recommend this hotel to anyone, yes it is up in the higher band for a hotel but is worth every penny.
於 2024 年 3 月住了 1 晚
Mariya 於 2024年3月11日的回應
Dear Nathaniel,Thank you so much for the great review!I will make sure to pass this amazing feedback on to my colleagues from breakfast.I am very glad to hear everything was up to your expectations. We hope to welcome you again soon.Warmest regards,Mariya - Front Office Tream

10/10 優異

Liselotte

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
trendy hotel, heel net en met alle comfort. Wij zouden er nog terugkomen.
於 2024 年 3 月住了 2 晚
Dom 於 2024年3月5日的回應
Dear Liselotte,Thank you for the great score! We are pleased to see you enjoyed your stay with us. We hope to welcome you again soon.Kindest regards,Front Office Team

10/10 優異

Ana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay with so much to do in the area and the staff were so lovely and welcoming 😊
於 2024 年 2 月住了 2 晚
Mariya 於 2024年2月19日的回應
Dear ana,Thank you so much for the amazing review!I am glad to hear you enjoyed your stay with us.I will make sure to pass along the great review to our team.We hope to welcome you again soon. Kindest Regards, Front Office Team

10/10 優異

A

於 2024 年 2 月住了 1 晚
Mariya 於 2024年2月19日的回應
Dear Alex,Thank you for the great score!I am pleased to see you enjoyed your stay with us. We hope to welcome you again soon.Kindest Regards,Front Office Team

10/10 優異

Katie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic hotel in a great location. Quiet considering it’s position. Really exceptional reception staff - Poppy and the team are magnificent.
於 2024 年 1 月住了 1 晚
Poppie - Guest Experience Manager 於 2024年1月14日的回應
Dear Katie,Thank you so much for your kind words. It was a pleasure meeting you and your beautiful furry friend Indiana.We do hope you return to us again.

10/10 優異

Grazyna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚
Satch 於 2024年1月9日的回應
Dear Grazyna, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

8/10 不錯

Yi Lyn

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The staffs are friendly and helpful
於 2024 年 1 月住了 1 晚
Satch 於 2024年1月9日的回應
Dear Yi, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

10/10 優異

Mathias

於 2023 年 12 月住了 3 晚
Mara Tenorio 於 2024年1月6日的回應
Dear Mathias,Thank you for your recent stay at Hart Shoreditch Hotel.We are pleased to see you scored us with a 10 to 10 satisfaction experience.We look forward to welcoming you back in the future.Best Regards,

10/10 優異

Hannah

於 2023 年 12 月住了 1 晚
Satch 於 2024年1月9日的回應
Dear Hannah, Thank you for your feedback and we hope you're having a great start to 2024. I am glad to see you had an efficient check-in and that the team were friendly. Kind regards, Satch

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Hart Shoreditch Team 於 2024年1月2日的回應
Dear David, Thank you for such an amazing score. We are glad that you found everything to your liking. We hope to see you soon at Hart Shoreditch.Best Wishes

10/10 優異

Virginie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous Shoreditch! I discovered this area as I’m most accustomed to the Chelsea area. Really cool place! Nice welcome and no ice place to stay just a bit pricey but booked it quite last minute! Would definitely go back with girlfriends this time : as so ici to see and do.
於 2023 年 12 月住了 1 晚
Ekrem Yasharoglu 於 2023年12月11日的回應
Thank you for the Review. I am pleased to read that you had a pleasant stay with us.We hope to see you again and please do let us know before your next visit.Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback.Yours Sincerely

10/10 優異

Anders Olof

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mycket bra hotell
Fantastiskt bra hotell som kändes helt nyrenoverat. Bra frukost också.
於 2023 年 11 月住了 2 晚
Kristina 於 2023年12月4日的回應
Dear Guest, We are delighted to hear your positive feedback, and we hope to see you back in the near future!Warm Regards,

10/10 優異

Luc

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here multiple times. Love the restaurant across the street. Service has been great. Rooms are clean and comfy
於 2023 年 11 月住了 2 晚
Shadman 於 2023年11月28日的回應
Hey Luc, Thank you for the review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in future. Sincerely, Front Office Team

10/10 優異

Steven

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel
於 2023 年 11 月住了 1 晚
Shadman 於 2023年11月28日的回應
Hey Steven, Thank you for the review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in future. Sincerely, Front Office Team

10/10 優異

Martin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Det mesta var bra, men onödigt högt ljud på musiken i baren, det påverkade även kommunikationen med personalen vid incheckningsdisken.
於 2023 年 11 月住了 3 晚
Kristina 於 2023年11月28日的回應
Dear Martin,Thank you for taking your time to review your recent stay with us. Your 5/5 review is highly appreciated.Regards,

2/10 很差

Sophie

於 2023 年 11 月住了 1 晚
Hart Shoreditch Team 於 2024年1月2日的回應
Dear Sophie, We are sad to see that you have scored your stay with a 1 out of 5. Please feel free to email us sharing your thoughts and feedback about your stay at Hart Shoreditch. Best Wishes

10/10 優異

Noah

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern, clean, and great location to London transit! Beautifully styled rooms.
於 2023 年 11 月住了 4 晚
Ekrem Yasharoglu 於 2023年11月15日的回應
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

8/10 不錯

Koffi

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful property and lovely staff
於 2023 年 11 月住了 3 晚
Sameena 於 2023年11月8日的回應
Dear Koffi,Thank you for your lovely review. I am delighted to read that you enjoyed your stay with us and that everything was up to standards. I hope to be able to welcome you back soon.Kind regards

10/10 優異

Priyanka

於 2023 年 11 月住了 2 晚
Sameena 於 2023年11月9日的回應
Dear Priyanka,Thank you for a fabulous rating! I am delighted to note everything was to your satisfaction and hope to welcome you back soon.Kind regards,

10/10 優異

John

於 2023 年 10 月住了 1 晚
Poppie - Guest experience Guru 於 2023年10月25日的回應
Dear John,Thank you so much for your review.We hope to welcome you again soon.

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A pleasant stay in London
The Hart is a lovely hotel in Shoreditch, very welcoming and comfortable even in their smaller rooms.
於 2023 年 10 月住了 1 晚
Hart Shoreditch Team 於 2023年10月22日的回應
Dear David, Thank you taking the time to leave us a review and thank you for such an amazing score! We are glad to see that you found everything to your liking. We look forward to welcoming you in the near future!Kind regards,

10/10 優異

Eduardo

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Mara Tenorio 於 2023年10月22日的回應
Dear Eduardo,Thank you for choosing Hart Shoreditch Hotel.We were pleased to see that you evaluated our hotel with 10 and 10 score and we trust that we will have the opportunity in the future to welcome you back to our property and fully meet or even exceed your expectations, around and again.We wish you a nice week ahead.Best Regards,

8/10 不錯

Ulrike

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice hotel in a good location. But: rooms are very small and the direction of the beds make you sleep with your head right next to the entrance door of the room which is unfortunate, also the water in the shower takes ages to get warm.
於 2023 年 10 月住了 1 晚
Sameena 於 2023年10月16日的回應
Dear Ulrike,I am sorry to hear you were dissapointed with the room size during your stay. Whilst our Queen guest rooms are our entry level rooms, we do have other categories such as King Deluxe which you may find more comfortable for your stay. If you are returning to London, please do not hesitate to reach out to us directly so that we can arrange a complimentary upgrade.With regards to the water, there is a small safety button which can be switched off to increase the temperature as needed.Warmest wishes,

10/10 優異

Arlene

家人同遊
讚好:設施服務
Really lovely hotel in a good location with very nice added touches. Would highly recommend
於 2023 年 10 月住了 1 晚
Sameena 於 2023年10月16日的回應
Dear Arlene,Thank you for your lovely review. We are delighted to read you enjoyed your stay with us and that your stay was comfortable.We hope to be able to welcome you again soon.Kind regards

10/10 優異

Rebecca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Hart Shoreditch Team 於 2023年10月13日的回應
Dear Rebecca, Thank you for taking the time to leave us a review and for such an amazing score! We are looking forward to see you back at Hart. Kind regards,

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lugnt och fint hotell med underbar personal
Hotellet är en bra bit över medelstandard på alla sätt och personalen är fantastiskt! Jättebra busskommunikationer och tunnelbana en kort promenad bort. Ligger precis på gränsen mellan lugnt affärsområde och klubb/bargata.
於 2023 年 9 月住了 2 晚
Poppie - Guest experience Guru 於 2023年10月1日的回應
Dear Lugnt,thank you so much for giving us an amazing 10 out of 10 review.We're so thrilled you loved our hotel and staff, we do hope you return to us in the near future.We look forward to welcoming you again.

10/10 優異

Louise

於 2023 年 9 月住了 1 晚
Aurimas - Front Desk Manager. 於 2023年10月2日的回應
Dear Louise,Thank you very much for taking your time to leave us a review!We are very glad to hear that you've had yourself a wonderful stay and that everything was up to your expectation. Thank you for choosing Hart Shoreditch for your home away from home and we do hope to see you again in the future!

10/10 優異

Angelo

於 2023 年 9 月住了 2 晚
Poppie - Guest experience Guru 於 2023年10月1日的回應
Dear Angelo,thank you for your amazing 10 our of 10 review!We're so happy to know you loved our hotel and service.We wish you an amazing week ahead.

10/10 優異

Richard

讚好:整潔度、職員與服務和住宿狀況
Lovely hotel
於 2023 年 9 月住了 1 晚
Poppie - Guest experience Guru 於 2023年9月22日的回應
Hey Richard,thank you so much for your kind review.We're so happy you loved our hotel.We hope to welcome you back soon.

8/10 不錯

Liakat

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Mara Tenorio 於 2023年9月19日的回應
Dear Liakat,Thank you for taking the time on completing our satisfaction survey.Our commitment here at Hart Shoreditch is to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.We appreciate the wonderful overall score 8 to 10, we do hope we exceed your expectations.Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near futureKind regard,

10/10 優異

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Aurimas Augustauskas - Front Desk Manager. 於 2023年9月18日的回應
Dear Thomas,Thank you very much for taking your time to leave us a review! Your feedback is very much appreciated.We are glad to hear that everything was up to your expectations and you've had yourself an excellent stay.Best of luck in your travels and we do hope to see you again soon.

10/10 優異

ozlem

商務旅客
讚好:設施服務
I made the booking and my son stayed in the hotel for 3 days. He found the hotel to be excellent in so many ways , more importantly the way the hotel concierge treated him was very kind. Even though he came much earlier than his checking time, he was offered a room .It meant a lot to him since he had been travelling overseas first time on his own and he needed to rest desperately. We are soon coming to visit him and cant think of anywhere else to stay .The location of the hotel is perfect, the price point is good ,and apparently staff is extremely friendly whatelse can you ask for:)
於 2023 年 9 月住了 2 晚
Poppie - Guest experience Guru 於 2023年9月13日的回應
Dear Ozlem,thank you so much for your kind words and taking your time to leave us a lovely review.I'm so happy your son's first trip overseas was great experience with us.We hope to welcome you both again soon.

6/10 一般

Tali

於 2023 年 9 月住了 1 晚
Aurimas - Front Desk Manager. 於 2023年10月2日的回應
Dear Tali,Thank you very much for taking your time to leave us a review! Your feedback is very much appreciated.We do hope that you've had yourself a good stay and that everything was up to your expectations. Thank you very much for choosing Hart Shoreditch during your visit to London and we hope to see you again in the future.

10/10 優異

Donna

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel!
Such a lovely hotel in a wonderful neighborhood! Everything was perfect during my stay and customer service was excellent … particularly Poppie in guest relations who was extraordinary! My wonderful experience with Poppie alone would bring me back to Hart Shoreditch!
於 2023 年 9 月住了 3 晚
Poppie - Guest Experience Guru 於 2023年9月9日的回應
Dear Donna,thank you so much for staying with us Donna. It was a pleasure meeting you.We'd be delighted to welcome you back in the near future, hope you had a safe flight home.Many thanks,

10/10 優異

terry

於 2023 年 9 月住了 1 晚
Poppie - Guest experience Guru 於 2023年10月1日的回應
Dear Terry,Thank you so much for your lovely score of 5 out of 5.We're really happy to learn you liked our hotel and service.

10/10 優異

Tom

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Poppie - Guest experience Guru 於 2023年9月5日的回應
Dear Tom,thank you so much for your amazing 10 out of 10 review!We hope to see you soon.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed at the Hart Shoreditch for just over a week. The staff was always polite. As a first timer to London, the hotel was convenient to many restaurants, markets and attractions within a half hour walk. In particular, Maria at the front desk was able to direct me how to get to Leeds Castle out near Maidstone and was extremely helpful when I had additional questions. My room was clean and I always felt like the staff cared about making my stay memorable. Highly recommend this hotel and I’d gladly try and stay there on my next trip to London. Cheers.
Poppie 於 2023年9月2日的回應
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

10/10 優異

Wilma (New York)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything about this property. I also loved that in such a busy, bustling area the rooms were quiet! The beds and pillows were super comfy. The staff was so friendly and helpful and I love the smell of the property. It felt like a little oasis in the heart of Shoreditch. I will definitely stay there again.
於 2023 年 8 月住了 7 晚
Lina S 於 2023年8月22日的回應
Dear Wilma,Thank you for your amazing review.I am glad to hear that you had a relaxing and unique stay at our hotel and look forward to welcoming you back.With warmest regards,

8/10 不錯

DARIO

於 2023 年 8 月住了 4 晚
Poppie - Guest experience Guru 於 2023年9月9日的回應
Dear Dario,thank you for your review. We hope to welcome you back soon.

10/10 優異

Alexandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love
於 2023 年 8 月住了 6 晚
Ekrem Yasharoglu 於 2023年8月16日的回應
Thank you for the Review. I am pleased to read that you had a pleasant stay with us. Once again we thank you for choosing Hart Shoreditch and for taking the time to provide us with valued feedback. We hope to welcome you back in near future.Yours Sincerely

10/10 優異

Ruth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
La perfection
Hôtel irréprochable
於 2023 年 8 月住了 4 晚
Aurimas - Front Desk Manager. 於 2023年8月15日的回應
Dear Ruth,Thank you so much for your amazing review. We are glad you loved your stay with us. The team will be very happy to hear you've had an amazing stay. We hope to see you back again soon!Kind regards,Mariya

10/10 優異

laura patricia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was lovely especially Rania she went above and beyond in her help with our questions. The room was spacious and clean. They updated the room with lovely amenities and the cleaning staff did a wonderful job. The bartender Pablo made great drinks. We had a great experience
於 2023 年 8 月住了 4 晚
Rania 於 2023年8月11日的回應
Thank you so much for this lovely comment . I really appreciate that you mentioned my name. We are glad we made your stay enjoyable. I have shared with Pablo your feedback and he was very thrilled . I really hope to see you again at Hart Shoreditch Hotel. We can not wait to give you more memorable stays. Kind Regards, Our Team at Hart Shoreditch Hotel.