Heathrow Travellers Hub 的評價

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Heathrow Travellers Hub的評價

Heathrow Travellers Hub

21 Woodfield Rd, Hounslow, England

7.4

不錯

7.6/10

整潔度

8.0/10

職員與服務

6.8/10

設施服務

6.8/10

住宿狀況

7.0/10

環保程度

10/10 優異

Min (Omaha)

2023年10月21日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I like this room for sleep very quiet and sweet this is my vacation time best for sleep one I love it

於 2023 年 10 月住了 1 晚

Kishor 於 2023年10月22日的回應

Thank you so much for your kind review.

10/10 優異

HAOLIN

2023年8月29日

於 2023 年 8 月住了 1 晚

Kishor 於 2023年9月19日的回應

Thank you so much for your kind review.

6/10 一般

Yi-Lei

2022年9月19日

於 2022 年 9 月住了 1 晚

Kishor 於 2022年9月27日的回應

Thank you so much for your review.

10/10 優異

Sameer (Brooklyn)

2024年5月17日

於 2024 年 5 月住了 1 晚

Kishor 於 2024年5月18日的回應

Thank you so much for your kind review

8/10 不錯

Stefan

伴侶同遊

2024年5月17日

讚好：整潔度和職員與服務

Kind staff, clean room

於 2024 年 5 月住了 1 晚

Kishor 於 2024年5月18日的回應

Thank you so much for your kind review

4/10 欠佳

Tristan

2024年5月15日

讚好：整潔度和職員與服務

不滿：設施服務和住宿狀況

The no potable water was a real problem. I wasn’t sure if it was safe to shower with, so I gave myself a sponge bath with the water they’d supplied for drinking. Not exactly what you want after/before a long flight. I washed my teeth with my bottled water. The whole place was clean but has clearly seen better days. Electric sign outside is only partially lit up. Minor fixes needed in the room, crack in the wall, not good signage leading to the rooms…the label on the room key was handwritten, not printed. All cosmetic issues only, but they add up. I’m sure they are doing the best with what they have, but what they have isn’t great. Bed was positioned in such a way that there’s no beside table, so I carried over one of the small tables under the TV and used that. Short walk from a bus stop. The path getting there does require going under a subway under the street, exactly the kind of place I’d expect to get mugged. Didn’t feel safe. Pros: clean, comfortable bed, full wardrobe with space for luggage, short bus ride to/from Heathrow.

於 2024 年 5 月住了 1 晚

Kishor 於 2024年5月16日的回應

Thank you for your review. We will pass your comments to our maintenance team. Once again, thank you so much for this detailed review.

4/10 欠佳

Ivo

2024年5月11日

讚好：職員與服務

不滿：設施服務和住宿狀況

I arrived very late, but had tried to contact the hotel via the Expedia website. Even though it was suggested that the reception was manned 24/7, it took some time for the night porter to open the door. The room was in need of some TLC and some areas in the shower clearly hadn't been cleaned. For the condition of the place, it was not good value.

於 2024 年 4 月住了 1 晚

Kishor 於 2024年5月11日的回應

I am really sorry to hear about this. I am passing this comment to our maintenance team.

2/10 很差

Jeffrey

2024年5月8日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Better expectations need to be set for this place. It's not a hotel, but rather a dose house that might suit back packers. Wouldn't give me a key to the front door and no one was ever at the front desk. Stood out in the rain twice trying to get in. The worst was it sits right under the flight path for LHR!!! Planes were just a few feet above the property. Furniture was cheap and all chipped up. Expedia site description needs to be more accurate and transparent as to what this place is all about.

於 2024 年 5 月住了 1 晚

Kishor 於 2024年5月8日的回應

Thank you for your comment. I am really sorry to hear about your experience. We will raise an enquiry about the font desk issue.

10/10 優異

Amy

2024年4月30日

讚好：設施服務

Clean and safe. Nice staff. Owner walked me to the subway as I’d never been

於 2024 年 4 月住了 2 晚

Kishor 於 2024年4月30日的回應

Thank you for your kind review

10/10 優異

Carolyn

2024年4月28日

讚好：整潔度、職員與服務和住宿狀況

The staff were amazing, helpful and friendly, the hub itself was very convenient to the tube station Hounslow West (a quick and simple 20 min walk) and access to Heathrow Terminals and Central London. The room was clean and adequate for a budget hotel, although I had trouble with the shower taps which were stiff and only allowed hot water through. Overall a great experience and to be recommended if you want a hotel for a couple of days around London and not pay a fortune.

於 2024 年 4 月住了 3 晚

Kishor 於 2024年4月28日的回應

Thank you so much for your lovely review. We will inform the maintenance team about the shower.

10/10 優異

Craig

2024年4月27日

讚好：整潔度、職員與服務和住宿狀況

👍

於 2024 年 4 月住了 1 晚

Kishor 於 2024年4月28日的回應

Thank you for your kind review

10/10 優異

Mervin

2024年4月22日

於 2024 年 4 月住了 1 晚

Kishor 於 2024年5月13日的回應

Thank you so much for your kind review

6/10 一般

Magdalena

2024年4月18日

讚好：整潔度和職員與服務

於 2024 年 4 月住了 1 晚

Kishor 於 2024年4月20日的回應

Thank you for your review

2/10 很差

Lovejit

商務旅客, 多人同遊

2024年4月15日

Very bad experience door lock not good working and night staff not allow TV

於 2024 年 4 月住了 2 晚

Kishor 於 2024年4月17日的回應

Thank you for your review. Previous guest took the keys with them, so we changed the lock for the safety. I will request the maintenance staff to have a look. Not sure about the TV, I will investigate with night staff about what happened. However, we request all our guests to maintain the volume late nights to respect others.

8/10 不錯

Andrew

2024年3月30日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 3 月住了 1 晚

Kishor 於 2024年4月1日的回應

Thank you

8/10 不錯

Andrzej

2024年3月18日

於 2024 年 3 月住了 1 晚

Kishor 於 2024年4月9日的回應

Thank you for your kind review

6/10 一般

Nicola

2024年3月6日

讚好：職員與服務

Perfect for getting to LHR the following morning. Staff were very friendly. It’s a basic stay but that’s reflected in the price. It checked all the boxes I needed.

於 2024 年 3 月住了 1 晚

Kishor 於 2024年3月6日的回應

Thank you for your comments

10/10 優異

Abdul Hannan Yasar (Portsmouth)

2024年2月26日

讚好：整潔度、職員與服務和住宿狀況

Good stay staff was very good and polite

於 2024 年 2 月住了 1 晚

Kishor 於 2024年2月26日的回應

Thank you so much for your kind review.

10/10 優異

David

2024年2月18日

於 2024 年 2 月住了 1 晚

Kishor 於 2024年2月19日的回應

Thank you so much for your review

8/10 不錯

german (Worthing)

伴侶同遊

2023年12月18日

讚好：整潔度和職員與服務

不滿：設施服務

Clean property, very basic, it’s at the end of the runway so expect lots of noise. Staff very attentive, free parking. Don’t expect luxury, it was good for us as we spent only 7 hours there.

於 2023 年 12 月住了 1 晚

Kishor 於 2024年1月26日的回應

Thank you

8/10 不錯

真實旅客

商務旅客

2023年12月1日

讚好：整潔度、住宿狀況和客房舒適度

於 2023 年 11 月住了 2 晚

Kishor 於 2023年12月5日的回應

Thank you so much for your kind review

8/10 不錯

John

2023年11月29日

讚好：整潔度、職員與服務和設施服務

After a week of my complaints, they installed a new router and I had a workable internet.

於 2023 年 11 月住了 6 晚

Kishor 於 2023年11月30日的回應

Thank you so much for your kind review.

8/10 不錯

shane

2023年11月23日

讚好：整潔度、職員與服務和住宿狀況

Kishor 於 2023年11月30日的回應

Thank you for you kind review

10/10 優異

真實旅客

商務旅客

2023年11月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent

Great staff Nice place

於 2023 年 11 月住了 1 晚

Kishor 於 2023年11月16日的回應

Thank you for your kind review

10/10 優異

Parminder

2023年11月12日

讚好：住宿狀況

Safe

於 2023 年 11 月住了 2 晚

Kishor 於 2023年11月13日的回應

Thank you so much for your kind review

8/10 不錯

Lori (Shaftsbury)

2023年10月31日

讚好：整潔度、職員與服務和住宿狀況

Great airport stay

於 2023 年 10 月住了 1 晚

Kishor 於 2023年10月31日的回應

Thank you so much for your kind review

10/10 優異

aboubacar

2023年10月27日

讚好：整潔度、職員與服務和住宿狀況

Great place nice staff needed a place near the airport and this was perfect calm and chill just wish there was a fan in the room other than that amazing

於 2023 年 10 月住了 1 晚

Kishor 於 2023年10月27日的回應

Thank you so much for your kind review.

10/10 優異

BRIDGET

2023年10月24日

於 2023 年 10 月住了 1 晚

Kishor 於 2023年10月27日的回應

Thank you so much for your kind review

8/10 不錯

RONALD

2023年10月4日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 10 月住了 1 晚

Kishor 於 2023年10月7日的回應

Thank you for your kind review

6/10 一般

david

商務旅客

2023年10月2日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Decent for the price

Cheap but decent for the price if you just need to get your head down.area is a bit run down but a couple if decent pubs with food within walking distance

於 2023 年 9 月住了 1 晚

Kishor 於 2023年10月2日的回應

Thank you for your Kind review

10/10 優異

William

商務旅客

2023年10月2日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Traveling made Enjoyable

Risor, the manager made the correction on my reservation making my time there incredible. Everything was great, the room was clean and comfortable.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年10月2日的回應

Thank you so much for your kind review. We are always happy to help

10/10 優異

Paul

2023年9月26日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月26日的回應

Thank you so much for your kind review.

4/10 欠佳

Roselia

家人同遊

2023年9月24日

不滿：職員與服務、設施服務和住宿狀況

This is a place I will never be traveling back to. The staff was extremely unprofessional, the bed was worse than sleeping on the floor, the area had very limited eating choices and no restaurant on sight. One night was more than enough for me.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月26日的回應

Thank you for your review. We will review this

8/10 不錯

Brett Andrew

商務旅客

2023年9月23日

讚好：職員與服務

Lovely people run this accommodation! Very helpful.

於 2023 年 9 月住了 2 晚

Kishor 於 2023年9月26日的回應

Thank you for your kind review

8/10 不錯

Jorge

2023年9月20日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

clean and simple

Room was clean and simple. About 10 minutes from the airport and 1 hr from tourist attractions in London. Close access to train and bus. The service was amazing. I had left my passports and they kept them safe until I was able to pick them up hours after.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月20日的回應

Thank you for your kind review

10/10 優異

Stephan

商務旅客

2023年9月20日

讚好：整潔度、職員與服務和客房舒適度

Good-hearted, respectful people

An emergency, Lufthansa had cancelled our flight. Very nice people who has treated us with a lot of respect - not at all a matter of fact nowadays. I would always return!

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月20日的回應

Thank you so much for your kind review.

4/10 欠佳

Hanns H

家人同遊

2023年9月19日

不滿：職員與服務、住宿狀況和客房舒適度

The bed sheets were nice and clean but The mattresses were uncomfortable The room Carpet was so dirty and smelly. The shower fixture was not easy to maintain comfortable temperature for water. The windows was not properly closed and sound of airplanes and street was terrible

於 2023 年 9 月住了 2 晚

Kishor 於 2023年9月19日的回應

Thank you for your review. We will pass it to the maintenance team.

6/10 一般

WANG

2023年9月19日

於 2023 年 9 月住了 2 晚

Kishor 於 2023年9月20日的回應

Thank you for your review

2/10 很差

Louise

家人同遊

2023年9月18日

不滿：整潔度、設施服務和住宿狀況

The beds were spo hard, you felt like you were sleeping on the floor. We asked for an extra pillow each. Only provided 1 and all 3 were hard flat pancakes. The room was hot.. we were provided a fan… however not very effective as we did not feel safe to open the windows.. as they did not have a safety stopper to prevent someone from coming in. The only plus, for renting this was the proximity to the airport.. but still cost us 21.00 pounds for a 1.6 mile drive.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月19日的回應

Thank you for your review. We will continue to improve to provide a better service

6/10 一般

Eric

2023年9月15日

讚好：整潔度

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月16日的回應

Thank you for your kind review

8/10 不錯

Michael

2023年9月13日

讚好：職員與服務

Ok for an overnight stay but I wouldn’t want to stay there for more than a night at a time.Very basic facilities.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月14日的回應

Thank you for your kind review

10/10 優異

Stuart

2023年9月10日

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月11日的回應

Thank you so much for your kind review

8/10 不錯

Muneera

2023年9月8日

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月9日的回應

Thank you for your kind review

10/10 優異

Sean

2023年9月7日

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月9日的回應

Thank you so much for your kind review.

6/10 一般

David

家人同遊

2023年9月5日

讚好：整潔度和職員與服務

Ok and could be better.

Staff were friendly. The room was clean. The road outside is noisy and as the room was hot the window needed to be open. The fan was noisy until I mended it. The location is convenient for Heathrow and a bonus of staying is extra day parking is charged at £8 per day. I wish I had known this. It would be great to include that in the details. The low energy lights flowed even when off and I ended up removing the 4 ceiling bulbs so we could have a conducive environment for sleep and replaced them in the morning. The parking area is gated but also used as dumping ground and let’s the overall tidy appearance down. If you don’t come by car you wouldn’t know! If you have an older car be aware that it is in the low emission zone and arriving at and leaving the hotel will each cost £12.50. Overall the place is decent. The pillows are thin and very hard. The smoke detector in my room had been covered probably by a previous guest who decided to smoke.

於 2023 年 9 月住了 1 晚

Kishor 於 2023年9月6日的回應

Thank you for your review. Parking is free for all the nights you stay. Please contact us if you've been charged parking during your stay. I will pass you comments to the maintenance team.

10/10 優異

prosper

2023年9月5日

讚好：整潔度、住宿狀況和客房舒適度

A home away from home

於 2023 年 9 月住了 2 晚

Kishor 於 2023年9月6日的回應

Thank you for your kind review.

8/10 不錯

Helen

2023年8月30日

於 2023 年 8 月住了 1 晚

Kishor 於 2023年9月2日的回應

Thank you for your review

8/10 不錯

Rajashekar

商務旅客

2023年8月30日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Customer service is good and property cleaned and tidied. But just given 1towel should have been 2 towels.

於 2023 年 8 月住了 1 晚

Kishor 於 2023年9月2日的回應

Thank you so much for your kind review. We will share it with the maintenance team

2/10 很差

Thomas

2023年8月28日

讚好：職員與服務

不滿：整潔度、住宿狀況和客房舒適度

Direkt in der Einflugschneise von Heathrow, kein Lärmschutz, dreckige Bettrahmen und defekt. Schlecht verlegter Teppich auf den Treppen birgt Unfallgefahr. Auf keinen Fall weiter zu empfehlen!

於 2023 年 8 月住了 3 晚

Kishor 於 2023年8月28日的回應

Thank you for your review. We will improve with your reviews

8/10 不錯

Stephen

多人同遊

2023年8月28日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great Overnighter with parking

This is a great overnighter for a trip to Twickenham!

於 2023 年 8 月住了 1 晚

Kishor 於 2023年8月28日的回應

Thank you for your kind review

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